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en Troubleshooting
44
Errors Cause Troubleshooting
The programme does not
start.
Terminado en/em is activ-
ated.
▶
Check whether Terminado en/em
is activated.
→"Buttons", Page25
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Inicio / Pausa + Carga to
start the programme.
The door cannot beopened. ––– is activated.
▶
Continue the programme by select-
ing or and pressing Inicio /
Pausa + Carga .
→"Resuming the programme when
the programme status is Rinse
Hold", Page33
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page33
Water level is too high.
▶
Start the programme.
Power failure.
▶
Open the door using the emergency
release.
→"Emergency release", Page49
The water is not draining. Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page37
––– is activated.
▶
Continue the programme by select-
ing or and pressing Inicio /
Pausa + Carga .
→"Resuming the programme when
the programme status is Rinse
Hold", Page33
The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page53
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