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8
Troubleshooting
If the unit is not charging: Make sure the power cable is properly connected to the power
input and the power outlet.
If the sound is distorted: Try lowering the volume control of your sound source. Also, try to
reduce the overall volume of Wave Rider Max.
If there is too much bass: Try adjusting the tone or EQ control on your sound source to lower
the bass level. This will allow you to play the music louder before clipping (distortion) occurs.
If you can’t play music from a flash drive: The USB port is only for charging USB devices.
If you cannot connect your audio device to Wave Rider Max via Bluetooth:
• Have your audio device (e.g., smartphone or tablet) and Wave Rider Max as close
together as possible while trying to connect. Make sure both the audio device and Wave
Rider Max are unobstructed by walls, furniture, etc.
• Reset the Bluetooth connection on Wave Rider Max to disconnect Wave Rider Max from
any other audio device and restart the search process. If this does not work right away,
power off Wave Rider Max and then power it back on. See Pairing or Disconnecting a
Bluetooth Device for more information.
• Reset the Bluetooth connection on your audio device by turning Bluetooth off and back
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Wave Rider Max before, find Wave
Rider Max in the list of available or previously connected devices in your audio device's
Bluetooth menu, tap the "gear" or “i” icon located next to it and then select Unpair or
Forget. Turn Wave Rider Max off and back on and try pairing again once it reappears in
your available devices list.
Note: If Wave Rider Max has been paired to another audio device recently that is still
within range, you may need to repeat this process with that audio device to fully
disconnect.
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