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30
IN CASE OF MALFUNCTION
Problem Possible cause Solution
The hearing aid is
completely silent
The hearing aid is not
turned on
Make sure the battery
drawer is pushed all the
way upwards
The battery does not
work
Insert a new battery in
the hearing aid
The hearing aid
volume is not
powerful enough
The battery is nearly
exhausted
Insert a new battery in
the hearing aid
Your ear is blocked by
earwax
Contact your ENT doc-
tor/physician
Your hearing may have
changed
Contact your hearing
care professional
The microphone open-
ings are blocked or par-
tially blocked by dirt
Contact your hearing
care professional for
advice
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