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Problem solving guide
44
Other problems
Problem Possible cause and remedy
Food has frozen
together.
The food packaging was not dry when loaded in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
The door to the freezer
will not open because it
has been opened and
closed too many times
in succession.
This is not a fault. The suction caused by opening
and closing the door is preventing the door from
opening. Wait approx. 1minute and then try again. It
should now open without force.
An alarm sounds. The door alarm has been activated.
Close the appliance door. The alarm will stop.
An LED indicator light is
flashing at the back of
the appliance at the
bottom near the
compressor (depending
on model).
The electronic unit for
the compressor is
equipped with an
operation and fault
diagnosis LED indicator
light.
The indicator light flashes several times every
5seconds.
A fault has occurred.
Call Miele.
The indicator light flashes regularly every
15seconds.
Not a fault. This flashing is normal.
The external walls of
the appliance feel
warm.
This is not a fault. The heat which results from the
cooling process is used to avoid the build-up of
condensation on the appliance.
The door seal is
damaged and needs to
be replaced.
No tools are required to change the door seal.
Change the door seal. A replacement is available
from Miele.
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