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ENGLISH - 31
TROUBLESHOOTING
Problem What to do
Heart rate drops out
• Make sure the left earbud fits securely in your ear. You may need to try
a dierent size StayHear®+ Pulse tip.
• Clean the heart rate sensor on the left earbud.
• Close and relaunch the fitness app.
• Delete the heart rate sensor from the fitness app, then add it again.
• Power the headphones o and on.
StayHear®+ Pulse
tips falling o
Securely attach the tips to the earbuds (see “Changing the StayHear
®
+
Pulse tips” on page 16.)
Lost StayHear®+
Pulse tips
Contact Bose customer service for replacement tips.
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