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24
YOUR QUESTION IT’S POSSIBLE THAT HOW TO TROUBLESHOOT
When I am using my
Tria SmoothBeauty™
Laser the contact
light doesn’t glow
purple or stops
completely during
treatment.
Your Tria SmoothBeauty™
Laser isn’t charged.
Charge your Tria
SmoothBeauty™ Laser by
placing it in the charging cradle.
The laser treatment tip
isn’t making good contact
with your skin.
Make a slow, steady gliding
motion with good skin contact.
(see page 17)
Your Tria SmoothBeauty™
Laser isn’t working
properly.
Charge your Tria SmoothBeauty™
Laser and restart your treatment
session. If the problem persists,
contact Tria Beauty Customer
Care.
When I am using my
Tria SmoothBeauty™
Laser the contact
light illuminates
intermittently.
The laser treatment tip
isn’t making good contact
with your skin.
Make a slow, steady gliding
motion with good skin contact.
(see page 17)
Dirt or debris is blocking
the laser treatment tip.
Clean the laser treatment tip
with a dry lint-free cloth.
(see page 21)
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