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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Top burners do not light
Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
or do not burn evenly
inserted in the electrical outlet. grounded outlet.
Burner hole or slits on the side • Remove the burners (on models with standard twin
of the burner may be clogged. burners) or burner heads and caps (on models with
sealed burners) and clean them with a sewing needle
or twist-tie. Make sure you do not enlarge the holes.
On sealed burner models, check and clean the electrode
area for burned-on food or grease.
Improper burner assembly. • Make sure the burner parts are installed correctly.
See the
Care and cleaning of the range
section.
Burner flames very
Improper air to gas ratio. • If range is connected to LP gas, contact the person
large or yellow
who installed your range or made the conversion.
Surface burners light
The oven gas shut-off valve • To check the oven gas shut-off valve on sealed burner
but oven does not
may have accidentally been models, remove the warming drawer, storage drawer or
moved during cleaning or kick panel (see the
Care and cleaning of the range
section)
moving.
and look for the gas shut-off lever at the back of the range.
• To check the oven gas shut-off valve on standard twin
burner models, raise the cooktop and look for the gas
shut-off lever at the extreme right rear corner. Follow
the directions in box
A
or
B
that match your regulator
type.
Control signals after
You forgot to enter a bake • Touch the
Bake
pad and desired temperature or
entering cooking time or
temperature or cleaning time. the
Self Clean
pad and desired clean time.
start time
(on some models)
Clock and timer
Plug on range is not completely • Make sure electrical plug is plugged into a live,
do not work
inserted in the electrical outlet. properly grounded outlet.
(on some models)
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Oven controls improperly set. • See the
Using the clock and timer
section.
Lever is
shown closed.
PULL TO OPEN.
Sealed burner models
Lever is shown closed.
PULL TO OPEN.
Standard twin burner models
Lever is shown closed.
PULL TO OPEN.
Standard twin burner models
A
B
46
Operating
Instructions
Safety Instructions
Care and Cleaning
Installation
Instructions
Troubleshooting Tips
Consumer Support
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