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EMERGENCY SUPPORT
NissanConnect® Services provides var-
ious services to support dealing with
emergencies of the subscribed vehicle
and the driver.
For example, in case of an illness or
serious injury, you can seek support by
pushing the in-vehicle Emergency Call
(SOS) button and connecting to Nissan-
Connect® Services. NissanConnect® Ser-
vices can specify the location of the
vehicle via GPS, and the information will
be sent to the police or other agencies as
needed.
For information about other NissanCon-
nect® Services emergency support re-
lated services, refer to the
NissanConnect® Services website or con-
tact the NissanConnect® Customer Sup-
port Line.
NissanConnect® Services website:
For U.S.
www.nissanusa.com/connect
For Canada
http://www.nissan.ca/nissanconnect
(English)
www.nissan.ca/nissanconnect/fr
(French)
NissanConnect® Customer Support Line:
1-855-426-6628
WARNING
. Please note that the Automatic
Collision Notification service and
Emergency Call function cannot
be used in the following condi-
tions:
— Emergency functions and ser-
vices will not be available
without a paid subscription
to NissanConnect® Services.
— The NissanConnect® Services
network system is disabled.
— The vehicle moves outside the
service area where the TCU
(Telematics Control Unit) is
connected to the system.
— The vehicle is outside the area
where the cellular network
service is receivable.
— The vehicle is in a location
with poor signal reception
such as tunnels, underground
parking garages, behind
buildings or in mountainous
areas.
— The line is busy.
— The TCU (Telematics Control
Unit) or other systems of your
vehicle are not working prop-
erly.
— It may not be possible to
make an emergency call de-
pending on the severity of a
collision and/or emergency.
. Park the vehicle in a safe location
and set the parking brake before
operating the Emergency Call
(SOS) button.
. Only use this service in case of an
emergency. There may be a pen-
alty for inappropriate use of the
service.
. Radio waves could adversely af-
fect electric medical equipment.
Individuals who use pacemakers
should contact the device manu-
facturer regarding any possible
effects before using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the
upper central part of the instru-
ment panel. An occupant should
not get any closer to the antenna
than specified by the pacemaker
manufacturer. The radio waves
Instruments and controls 2-67
EMERGENCY CALL (SOS) BUTTON
(if so equipped)
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