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3
GENERAL CONDITIONS:
Snow Joe
®
+ Sun Joe
®
operating under Snow Joe
®
,
LLC warrants this refurbished product to the original
purchaser for 90 days against defects in material
or workmanship when used for normal residential
purposes. If a replacement part or product is needed,
it will be sent free of charge to the original purchaser
except as noted below.
The duration of this warranty applies only if the
product is put to personal use around the household.
It is the owner’s responsibility to correctly perform all
maintenance and minor adjustments explained in the
owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR
PRODUCT:
To obtain a replacement part or product, please visit
snowjoe.com/help or email us at help@snowjoe.
com for instructions. Please be sure to register your
unit beforehand to speed up this process. Certain
products may require a serial number, typically
found on the decal afxed to the housing or guard
of your product. All products require a valid proof
of purchase.
EXCLUSIONS:
• Wearing parts like belts, augers, chains and
tines are not covered under this warranty.
Wearing parts can be purchased at snowjoe.
com or by calling 1-866-SNOWJOE
(1-866-766-9563).
• Batteries are covered in full for 90-days from the
date of purchase.
Snow Joe
®
+ Sun Joe
®
may from time to time change
the design of its products. Nothing contained in this
warranty shall be construed as obligating Snow Joe
®
+ Sun Joe
®
to incorporate such design changes into
previously manufactured products, nor shall such
changes be construed as an admission that previous
designs were defective.
This warranty is intended to cover product defects only.
Snow Joe
®
, LLC is not liable for indirect, incidental or
consequential damages in connection with the
use or misuse of the Snow Joe
®
+ Sun Joe
®
products covered by this warranty. This warranty
does not cover any cost or expense incurred
by the purchaser in providing substitute equipment
or service during reasonable periods of malfunction
or non-use of this product while waiting for a
replacement part or unit under this warranty. Some
states do not allow exclusions of incidental or
consequential damages so the above exclusions
may not apply in all states. This warranty may give
you specic legal rights in your state.
HOW TO REACH US:
We’re here to help Monday through Friday from
9AM to 7PM EST and Saturday and Sunday 9AM
to 4PM. You can reach us at 1-866-SNOWJOE (1
866-766-9563), online at snowjoe/com, via email at
[email protected] or tweet us @snowjoe.
EXPORTS:
Customers who have purchased Snow Joe
®
+ Sun Joe
®
products exported from the United States and
Canada should contact their Snow Joe
®
+ Sun Joe
®
distributor (dealer) to obtain information applicable
to your country, province or state. If for any reason,
you are not satised with the distributor’s service, or
if you have difculty obtaining warranty information,
contact your Snow Joe
®
+ Sun Joe
®
seller. If in the
event your efforts are unsatisfactory, please reach
out to us directly.
SNOW JOE
®
+ SUN JOE
®
REFURBISHED GOODS WARRANTY
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