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36
English
Problem Possible cause Solution
I want to use the
shaver without the
app.
You do not have to connect
your shaver to your smartphone
before each shave. The shaver
works fine without the app,
although you will not
experience the same benefits.
To get personalized shaving
tips, just make sure that you
connect it at least once every
20 shaves to synchronize your
shave data (see 'Synchronize
your shaves').
The appliance
does not work
when I press the
on/off button.
The appliance is
still attached to
the wall socket.
For safety
reasons, the
appliance can
only be used
without cord.
Unplug the appliance and press
the on/off button to switch on
the appliance.
The rechargeable
battery is empty.
Recharge the battery.
The travel lock is
activated.
Press the menu button for 3
seconds to deactivate the travel
lock.
The shaving unit is
soiled or damaged
to such an extent
that the motor
cannot run.
Clean the shaving heads
thoroughly or replace them.
Theappliance
doesnot shave as
well as it used to.
The shaving heads
are damaged or
worn.
Replace the shaving heads (see
'Replacing the shaving heads').
Hairs or dirt
obstruct the
shaving heads.
Clean the shaving heads
thoroughly (see 'Thorough
cleaning').
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