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NanoPods (MZX559) Troubleshooting Guide
This restores to factory defaults.
• Reset #2:
Take both earbuds out of the charging case.
Press and hold the right earbuds touch sensor down until you see both LED red lights flash red and blue
– approx. 9 seconds.
Double tap the right earbud touch senor. You will see the left earbud stops flashing while the right
continues to flash red and blue.
After 5 seconds the left and right earbuds will repair together.
This restores to factory defaults.
Cleaning instructions for True Wireless Earbuds
It is not uncommon to have charging problems with True Wireless earphones.
Sometimes charging may stop or you may encounter a quick sudden on/off charging indication.
This is almost always caused by dirt, dust, sweat or earwax build up on the charging contacts within the
case. These contact plates are not resistant or prevent surface dirt.
If you are having charging problems, we suggest to always clean all contact points first on both the
earbud and within the charging case. A cotton swap, tissue or makeup wipe may be used. Lightly wet an
applicator with water or rubbing alcohol, rotate and gently wipe around the area of each contact
surface.
Repeat until the contact points are visibly clean and charging resumes to its normal function.
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