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TROUBLESHOOTING
Problem Possible cause Solution
Your M-DEX
does not work
The battery is exhausted Charge the battery
(see page 16)
Display shows
“Please match
with hearing
aids”
The M-DEX is not
matched with your hear-
ing aids
Contact your hearing
care professional
No Bluetooth
streaming of tel-
ephone music
when activating
Bluetooth on
M-DEX
On some personal audio
devices, the music player
may need to be activated
before it can play music
Refer to the user manual
for the telephone for fur-
ther information
M-DEX not
vibrating when
telephone rings
Vibrator not activated in
M-DEX
The vibrator function is
activated under Settings
81
9 514 0129 001 #05.indd 81 25-09-2020 11:57:01
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