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6
NS-PWL965
www.insigniaproducts.com
FAQ for Insignia chargers
What tip should I use for my laptop?
You can determine the correct tip for your laptop by visiting the Tip
Wizard at http://bbyurl.us/tipfinder. Locate your laptop manufacturer and
model and the correct tip will be listed.
If you cannot find your specific laptop model please contact Insignia
customer service at (877) 467-4289 for additional assistance.
My tip is not included, how do I order a new one?
First review the Tip Wizard at http://bbyurl.us/tipfinder for a complete
listing of compatible laptop models. If the compatible tip for your laptop
is not included in the charger package, one free tip can be ordered
through the Tip Wizard at http://bbyurl.us/tipfinder. Use the Tip Wizard to
locate your laptop manufacturer and model and you can order your
complimentary tip. If you are unable to locate your laptop in the Tip
Wizard please contact Insignia customer service at (877) 467-4289.
How do I connect the tip to the charger cable?
After you have selected the correct tip for your laptop, connect the tip to
the output cable, making sure that the ridge on the inside of the tip aligns
properly with the groove in the output cable connector. Additionally, the
pins on the inside of the tip should be in line with the holes in the output
cable. The tip should be pushed firmly onto the cable until the tip and
cable meet and there is no gap.
What other laptops can I use this charger for?
The Insignia laptop charger is compatible with thousands of laptop
models. A complete list of compatible laptops can be viewed through the
Tip Wizard at http://bbyurl.us/tipfinder.
Why doesn't the tip fit into my laptop?
If the tip does not appear to fit into your laptop you may have selected the
incorrect tip for your laptop. The tip should fit snugly inside the DC input
jack on the side or back of your laptop. If the tip does not fit into the jack,
do not force the tip. Confirm you have selected the correct tip for your
laptop by visiting the Tip Wizard at http://bbyurl.us/tipfinder. If you need
additional assistance, or if you need a tip that isn’t included in the
package, please contact Insignia customer service at (877) 467-4289.
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