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SPECIFICATIONS
Input/Output Connector
• Dimensions (H×W×D): 2 × 2.4 × .5 in.
(5.3 × 6.3 × 1.4 cm)
• Weight: .1 lb (55 g)
• Cable length: 3.9 in. (100 mm)
• Input: USB-C male × 1
• Output: HDMI female × 1
USB-C female × 1 (for charging)
USB-A female × 1
• Resolutions: Up to 4K × 2K @ 30 HZ
• Operating temperature:
32°F~113°F (0°C~45°C)
• Operating humidity: 10% to 85 % RH
(no condensation)
• Storage temperature:
14°F~158°F (-10°C~70°C)
• Storage humidity: 5% to 90% RH
(no condensation)
• USB 3.0 port:
The output is max 7.5 W （5 V / 1.5 A)
• USB-C female: Up to 100 W (20 / 5 A)
TROUBLESHOOTING
My computer does not detect my USB
device plugged into the USB-A port.
• Make sure that the USB device is not
damaged, then plug it in again.
My computer does not detect the HDMI
video output.
• Make sure that the USB-C port on your
host device supports DP Alt Mode.
• Make sure that the HDMI monitor is
operating normally.
• Make sure that the HDMI slot is not
damaged, then plug it in again.
My display does not show 4K content.
• You need a display that supports 4K
resolutions and you need 4K content
on your source device.
• Make sure that your USB-C cable is
capable of transmitting 4K content.
My computer is not providing power to
the hub.
• Make sure that all cables are
connected correctly.
• Make sure that your device is turned on.
V2 ENGLISH 20-0541
LEGAL NOTICES
FCC Statement
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment o and on, the user
is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
WARNING: Changes or modications not expressly
approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
ONEYEAR LIMITED WARRANTY
Visit www.insigniaproducts.com for
details.
CONTACT INSIGNIA:
1-877-467-4289 (U.S. and Canada) or
01-800-926-3000 (Mexico)
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its aliated
companies
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richeld, MN 55423 U.S.A.
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