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11
Trouble - Shooting
If you have followed the instructions carefully and your faucet still does not work
properly, take the following corrective steps:
PROBLEM CAUSE ACTION
Leaking from spray
hose
Quick Connect (8) may
be installed incorrectly
Remove Quick Connect
(8) from spray hose (9)
and reinstall. Make sure
you hear a click when
you install it on the spray
hose (9)
Water will not shut off
completely
Cartridge (5) may
need to be adjusted or
replaced
Remove index button
(1A). Loosen set screw
(1B) with 2.5mm hex
wrench (13). Remove
metal handle (2).
Remove cartridge
cover (3) by hand only.
Remove locking nut
(4) with an adjustable
wrench. Remove
ceramic disc cartridge
(5). Check for cracks
Hose does not retract Weight (10) may be
installed incorrectly
Readjust weight (10)
on the hose (9). Make
sure it is installed on the
designated mark on the
hose (9)
Low flow Quick Connect (8) may
be clogged with debris
Remove Quick Connect
(8) from hoses. Soak in
50/50 solution of warm
water and vinegar for 5
minutes, then reinstall
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