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cleaning & maintenance
nuwavenow.com
12 13
ENGLISH
nuwavenow.com
CLEANING & MAINTENANCE
12 13
TROUBLESHOOT GUIDE
CAUTION: To prevent personal injury or electric shock, unplug
first, and ALWAYS remove the digital temperature control
BEFORE cleaning. Do not immerse temperature control, cord,
or plug in water or other liquids.
1. Push in the knob on the temperature control and hold for 2
seconds until “OFF” is displayed, and then unplug from outlet.
2. Allow the Medley to cool before cleaning.
3. Once unit has cooled, remove the digital temperature control.
4. The temperature control should not be immersed in water
or other liquids. Remove and wipe down with a clean,
slightly damp cloth.
5. To clean the skillet, first remove excess food and oil with
a clean cloth. Wash with warm soapy water, using a non-
abrasive cloth.
6. Dry thoroughly before each use, including the area
surrounding the digital control receivers.
NOTE: DO NOT USE HARSH ABRASIVES. THE
SKILLET AND ALL REMOVABLE PARTS ARE NOT
DISHWASHER SAFE.
The Skillet is not turning on or working.
1. The unit is not plugged in.
2. Did not press “ON/OFF” button.
3. Insert the Digital Temperature Control properly into the unit.
The ingredients are not completely cooked.
1. The cooking temperature is too low.
2. The cooking time is too short.
3. Set to cook for a longer time.
White smoke is coming out of the product.
1. You are frying greasy foods. The skillet may contain greasy
residue from previous uses.
2. When preparing greasy ingredients, large amounts of oil can
cause smoke. Oil can produce white smoke and might become
hotter than usual. This will not affect the nal cooking result.
3. Clean the skillet properly after each use.
Error Message: Solution(s):
Er1
Digital Temperature Control not properly
connected to the unit.
Er2
Probe short Circuit.
Contact Customer Service Department at
1-877-689-2838 or help@nuwavenow.com.
Er3
Temperature Sensor overheated. Turn unit off
to cool. If the unit is not working after it cools
down, contact Customer Service.
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