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28
faqs
Q: My Legrand Home device failed to connect to the Apple Home app.
What can I do?
A: Perform the following actions to test your connectivity:
• Make sure your accessory is powered on.
• If you have a dual band router, connect your phone to a 2.4 GHz Wi-Fi
network. Your 2.4 GHz Wi-Fi network must have a different name from
your 5 GHz network.
• Confirm the device’s amber LED is flashing slowly. If not, press and hold
the top of the paddle for 15 seconds to restore factory settings.
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