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EN
©2017 Hestan Commercial Corporation
23
TROUBLESHOOTING GUIDE
Symptom Check
Burner will not light Gas supply not on / shutoff valve closed
LP gas cylinder empty
Power cord not plugged in, or no power to receptacle, or blown fuse
Low gas pressure to unit
Burner ports near igniter are obstructed or dirty
Burner cap not installed correctly on base
Defective or clogged burner valve
Incorrect orifice or clogged orifice
Igniter defective or cracked (not sparking)
Defective regulator or regulator installed improperly
Burner will not stay lit Burner ports obstructed or dirty
Vent plugged on regulator or regulator installed improperly
Windy conditions
Low gas pressure
Slow to heat up Low gas pressure or low LP gas cylinder
Burner ports are obstructed or dirty
Defective or clogged burner valve
Incorrect orifice or clogged orifice
Gas Odor Burner went out or did not light
Loose or broken gas line
Ruptured pressure regulator
Burner cap not installed correctly on base
Poor combustion, air-fuel mixture not adjusted properly
Obstructed/dirty burner ports
Burner not working well /
lazy or yellow flame
Burner ports are obstructed or dirty, check for spider webs
Poor combustion, air-fuel mixture not adjusted properly
Gas pressure incorrect / incorrect regulator
Orifice sized incorrectly for gas type
Control panel LED lights not
working
Power cord not plugged in, or no power to receptacle
Switch defective
Nuisance clicking of Power
Burner
Windy conditions
Flame too low
Food debris on igniter
Outer burner igniter out of position (too far away from burner)
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