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8
HOOVER SPARES AND CONSUMABLES
Always replace parts with genuine Hoover spares. These are available from your local Hoover dealer or direct from Hoover.
When ordering parts always quote your model number.
YOUR GUARANTEE
The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details
regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or
receipt must be produced when making any claim under the terms of this guarantee.
IMPORTANT: the battery in this cleaner is guaranteed for 1 year from the date of purchase. After 1 year the customer is
liable for the cost of a new battery.
Subject to change without notice.
Changing and Cleaning the Agitator
IMPORTANT: Always switch off the cleaner before changing and cleaning the agitator.
1. Remove the nozzle from the tube.
2. Detach the agitator release button flap. It is positioned on the lateral part of the nozzle. [17]
3. Hold the agitator release flap and remove the agitator.
4. To clean the Intense Floor Roller, remove excess debris using scissors.
5. Re-fit the agitator. The agitator can only fit in one direction.
6. Close the agitator release flap to secure the agitator in position.
Replacing the Batteries
This cleaner is fitted with a rechargeable lithium ion battery pack which is replaceable.
WARNING: Only use approved replacement parts for your cleaner. Using parts not validated by hoover are dangerous and
will invalidate your guarantee.
WARNING: Do not try to open the battery pack and repair it by yourself.
1. Press the battery release buttons and pull the battery outside.[8]
2. Removed the old battery pack and replace with the new battery pack.
3. Dispose of the batteries safely. Used batteries should be taken to a recycling station and not disposed of with
household waste.
TROUBLE SHOOTING
Should you have any problem with you cleaner, follow this simple check list before calling the Hoover Customer Service
Centre:
A. Cleaner does not switch on
Check if the cleaner is charged
Check if the battery pack is assembled in place.
B. Cleaner stop working
Check if there is an obstruction in air inlet or in the tube, clear it and ensure the product is OFF. Once this is done simply
press the on/off button, the product will start working again.
C. Loss of suction or no suction
Empty the dust cup and wash the pro-filter and separator.
Remove nozzle and check for any blockages in the duct.
D. Batteries cannot be charged
This may be a result of very long storage periods (over half year).
Contact Hoover customer service to arrange battery replacement.
If the problem persists, contact the Hoover customer service center
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