HOW TO CLEAN THE DIRTY
WATER TANK (CONT’D)
Remove Insert and rinse under faucet.
Access the hose for cleaning by remov-
ing the three screws on the bottom of
the carpet cleaner. Once removed, slide
the piece away and rinse.
2
3
4
Rinse hand tool under faucet. Remove
nozzle cover by pressing release button
on top.
PORTABLE CARPET &
UPHOLSTERY CLEANER
Please visit Hoover.com for video
instructions and FAQ’s for this
Carpet Cleaner.
IMPORTANT: READ ALL INSTRUCTIONS
CAREFULLY BEFORE ASSEMBLY AND USE.
This product is intended for Household use only.
If used Commercially warranty is VOID.
Questions or concerns?
For assistance, please call Customer Service at 1-800-944-9200 Mon-Fri 9am-6pm EST
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
USER MANUAL
POWERDASH
TM
GO
©2020 Techtronic Floor Care Technology Limited. All Rights Reserved. Distributed by, Royal Appliance Mfg. Co. Charlotte, NC 28262. 964A00242-R0
Please visit Hoover.com
for video instructions
and FAQ’s for this Carpet Cleaner.
Replacement parts and
accessories such as solutions
aavailable at Hoover.com.
Puede encontrar la versión en español
de este manual en Hoover.com en
esta página de productos.
Versión en
español:
For assistance, please call
Customer Service: 1-800-944-9200
Mon-Fri 9am-6pm EST
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t run 1. Power cord not firmly plugged into outlet. 1. Plug unit in firmly.
2. Blown fuse or tripped breaker. 2. Check fuse or breaker in home. Replace fuse⁄reset
breaker in home.
3. Needs service. 3. Visit our website at www.hoover.com or call
1-800-944-9200.
Cleaner won’t pick-up or
low suction
1. Dirty Water Tank is not installed correctly. 1. Check placement of Dirty Water Tank in base of cleaner.
2. Dirty Water Tank is full. 2. Empty Dirty Water Tank.
3. Dirty Water Tank is clogged. 3. Clean Dirty Water Tank.
4. Air path is clogged. 4. Remove Hose and Flush out with Clean Water.
Water escaping from
Cleaner
1. Dirty Water Tank is full. 1. Empty Dirty Water Tank.
2. Dirty Water tank is not installed correctly. 2. Check placement of Dirty Water Tank in base of cleaner.
3. Solution Tank not installed properly. 3. Review “Getting Started” for Solution Tank Installation.
Cleaner won’t dispense
1. Solution Tank is empty. 1. Fill Solution Tank.
2. Solution Tank not installed properly. 2. Review “Getting Started” Solution Tank Installation.
3. Needs service. 3. Visit our website at www.hoover.com or call
1-800-944-9200.
Hose nozzle will not
spray after filling the
Clean Water Tank or
Solution Tank Container.
1. Air is trapped in the pump and hose. 1. Turn on the cleaner. If hose dœs not spray, prime the
pump by lowering the hose down to the floor and hold
the trigger for up to 1 minute.
Motor noise becomes
high-pitched
1. Dirty Water Tank is full. 1. Empty Dirty Water Tank.
2. Dirty Water Tank is clogged. 2. Clean the Dirty Water Tank.
3. Air path is clogged. 3. Unclog air path.
4. The float in the Dirty Water Tank has been
activated.
4. Review Cleaning the Dirty Water Tank.
TROUBLESHOOTING
REPLACEMENT PARTS AND ACCESSORIES SUCH AS SOLUTIONS AVAILABLE AT HOOVER.COM.
IF APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL
CUSTOMER SERVICE AT 1-800-944-9200 PRIOR TO CONTINUING USE.
ALWAYS IDENTIFY YOUR CLEANER BY THE COMPLETE MODEL NUMBER. (THE MODEL NUMBER APPEARS ON THE BOTTOM OF THE CLEANER.)
WARNING:
To reduce the risk of personal
injury - Unplug before cleaning or servicing.
1
Remove Solution Tank from the side of
the unit, then remove the cap.
GETTING STARTED
CLEANING FLUID: SEE THE HOOVER
SOLUTION GUIDE insert or visit Hoover.
com/cleaning-solutions.
2
3
4
Add HOOVER® cleaning solution to the
Solution fill line.
Replace and tighten cap. Slide the Tank
back into the unit to secure the tank.
Unwrap hose from unit. Select preferred
tool and make sure it is attached securely.
NOTE: Read the directions on the HOOVER®
Carpet Cleaning fluid prior to use.
CAUTION:
Not to be used for
grooming a pet.
CAUTION:
DO NOT USE THIS
EXTRACTOR ON HARD FLOORS. USING
THIS PRODUCT ON HARD FLOORS MAY
SCRATCH OR DAMAGE YOUR FLOOR.
Before You Begin Cleaning
Use your Hoover upholstery and spot cleaner
only if upholstery fabric is marked with a “W”
(for “wet” clean) or “S/W” (for “solvent/dry”
or “wet” clean). Don’t clean fabric marked “S”
(“solvent/ dry” clean only).
Test for colorfastness in a small, hidden area.
Gently rub surface with a dampened white
cloth. Wait ten minutes and check for color
removal or bleed with a white paper towel.
NOTE: To prevent staining, use plastic or
aluminum foil to protect wood or metal
surfaces from possible water spray.
NOTE: To avoid damage to wood floors
underneath area rugs or carpet, place
waterproof material (e.g. plastic) underneath
them before cleaning.
an equipment-grounding conductor (C) and grounding plug (A). The plug must be inserted into an appropriate
outlet (B) that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING:
Improper connection of the equipment-grounding conductor can result in the risk of electric shock. Check with
a qualified electrician or service person if you are in doubt as to whether
the outlet is properly grounded. Do not modify the plug provided with the
appliance - if it will not fit the outlet, have a proper outlet installed by a
qualified electrician.
This appliance is for use on a nominal 120-volt circuit and has a ground-
ing plug that looks like the plug (A) illustrated in Fig. 1.
A temporary adapter (D) may be used to connect this plug to a 2-pole
receptacle (E) if a properly grounded outlet is not available (Fig. 2).
The temporary adapter should be used only until a properly grounded
outlet (B) can be installed by a qualified electrician (Fig. 1). The green
colored rigid ear, lug, or the like (F) extending from the adapter must be
connected to a permanent ground (G) such as a properly grounded outlet
box cover (Fig. 2). Whenever the adapter is used, it must be held in place
by a metal screw. NOTE: In Canada, the use of a temporary adapter is not
permitted by the Canadian Electrical Code.
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING THIS PRODUCT.
WARNING:
When using an electrical product, basic precautions should always be
followed to avoid electric shock, fire, and/or serious injury, including the following:
• Fully assemble product prior to use. • Operate cleaner only at voltage specified on data plate on bottom of
cleaner. • Do not leave appliance when plugged in. Unplug from outlet when not in use and before cleaning or
servicing. • Do not expose to rain, store indoors. • Do not immerse. Use only on surfaces moistened by
cleaning process. • To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only
HOOVER® Cleaning Fluids intended for use with this appliance. See the Cleaning Fluid section of this manual.
• Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is
necessary when used by or near children. To avoid injury or damage, keep children away from product, and do
not allow children to place fingers or other objects into any openings. • Use only as described in this manual.
Use only manufacturer’s recommended attachments and products. • Do not use product with damaged cord or
plug. If product is not working as it should, has been dropped, damaged, left outdoors, or dropped into water,
call customer service at 1-800-944-9200 prior to continuing use. • Do not pull or carry by cord, use cord as a
handle, close a door on cord, or pull cord around sharp edges or corners. Do not place product on cord. Do not
run appliance over cord. Keep cord away from heated surfaces. • Do not unplug by pulling on cord. To unplug,
grasp the plug, not the cord. • Do not handle plug or appliance with wet hands. • Do not put any object into
openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air
flow. • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts. • Turn o
all controls before unplugging. • Do not use to pick up flammable or combustible liquids, such as gasoline, or
fine wood sandings, or use in areas where they may be present. • Connect to a properly grounded outlet only.
See Grounding Instructions. • Do not pick up anything that is burning or smoking, such as cigarettes, matches,
or hot ashes. • Do not use without filters and tanks in place. • Do not clean over floor electrical outlets. • Put
product away after use to prevent tripping accidents.
CAUTION:
TO REDUCE THE RISK OF DAMAGE:
• Avoid picking up hard, sharp objects with this product, as they may cause damage. • Store appropriately
indoors in a dry place. Do not expose machine to freezing temperatures. • Do not use sharp objects to clean
out hose as they can cause damage. • To assist in reducing drying time, be certain the area is well ventilated
when using detergents and other cleaners with this machine. • To help prevent matting and resoiling, avoid
contact with carpets until they are dry. Keep children and pets away from carpets until they are completely
dry. • Do not store extractor with solution in tanks. • DO NOT USE THIS EXTRACTOR ON HARD FLOORS UNLESS
YOU HAVE THE PROPER HARD FLOOR ATTACHMENT. USING THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR
DAMAGE YOUR FLOOR. • Water will drip from the tool after use and may puddle. To avoid damage to wood
and laminate flooring and to avoid potential slip hazard, after use (a) do not leave the product on wood and
laminate surfaces and remove to a hard surface and (b) place unit on absorbent material (such as a towel) to
soak up drips.
GROUNDING INSTRUCTIONS
This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least
resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having
LIMITED WARRANTY FOR HOOVER® PRODUCT / 2 (TWO) YEAR LIMITED WARRANTY (DOMESTIC USE)
If this product is not as warranted, contact TTI Floor Care North America Customer Service at 1-800-944-9200.
Please have available the proof of purchase and model number for the warranted product.
WHAT THIS WARRANTY COVERS: This limited warranty provided by Royal Appliance Mfg. Co., doing business
as TTI Floor Care North America (referred to hereafter as “Warrantor”) applies only to products purchased in the
U.S. (including its territories and possessions), a U.S. Military Exchange, or Canada. When used and maintained
in normal household use and in accordance with the Owner’s Guide, this product is warranted against original
defects in material and workmanship for 2 (TWO) year from the date of original purchase (the “Warranty
Period”). If Warrantor determines that the issue you are experiencing is covered under the terms of this
warranty (a “covered warranty claim”), we will, at our sole discretion and free of charge (subject to the cost of
shipping), either (i) repair your product; (ii) ship you a replacement product, subject to availability; or (iii) in the
event that the applicable parts or replacement are not reasonably available, ship you a similar product of equal
or greater value. In the unlikely event that we are unable to repair your product or ship a replacement or similar
product, we reserve the right, at our sole discretion, to issue you a refund or store credit (if applicable) of the
actual purchase price at the time of the original purchase as reflected on the original sales receipt. Parts and
replacements may be new, refurbished, lightly used, or remanufactured, in Warrantor’s sole discretion.
WHO THIS LIMITED WARRANTY COVERS: This limited warranty extends only to the original retail purchaser,
with original proof of purchase from Warrantor or an authorized dealer of Warrantor products, in the U.S., U.S.
Military Exchanges, and Canada.
WHAT THIS WARRANTY DOES NOT COVER: This warranty does not cover use of the product in a commercial
operation (such as maid, janitorial, and equipment rental services, or any other income-generating activity);
improper maintenance of the product; the product if it has been subject to misuse, negligence, neglect,
vandalism, or the use of voltages other than that on the data plate of this product. This warranty does not cover
damage resulting from an act of God, accident, owner’s acts or omissions, service of this product by other
than Warrantor or a Warrantor authorized service provider (if applicable), or other acts beyond the control
of Warrantor. This warranty also does not cover use outside the country in which the product was initially
purchased, or resale of the product by the original owner. Pick-up, delivery, transportation, and house calls
are not covered by this warranty. In addition, this warranty does not cover any product that has been altered
or modified, or repairs made necessary by normal wear or the use of other products, parts, or accessories
which are either incompatible with this product or adversely aect this product’s operation, performance, or
durability. Normal wear items are not covered under this warranty. Depending on the product, normal wear
items may include, but are not limited to, belts, filters, brush rolls, blower fans, blower and vacuum tubes, and
vacuum bags and straps.
OTHER IMPORTANT TERMS: This warranty is not transferable and may not be assigned; any assignment made
in contravention of this prohibition is void. This warranty shall be governed and construed under the laws of
the state of North Carolina. The Warranty Period will not be extended by any replacement of batteries, parts, or
products or by virtue of any repair performed under this warranty.
THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL EXPRESS AND IMPLIED
WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT
WILL WARRANTOR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT,
NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER, EVEN IF
THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO
WARRANTIES THAT ARISE BY OPERATION OF LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF THE LIMITED
WARRANTY PROVIDED HEREIN. Warrantor’s liability for damages to you for any costs whatsoever arising out of
this statement of limited warranty shall be limited to the amount paid for this product at the time of original
purchase.
Some states do not allow the exclusion or limitation of incidental or consequential damages, disclaimers of
implied warranties, or limitations on the duration of implied warranties, so the above exclusions, disclaimers,
and/or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state.
GENUINE PARTS AND ACCESSORIES: We recommend using only with genuine HOOVER® solutions (for carpet
and spot cleaners), parts, and accessories. Damage caused by use with other than genuine HOOVER® solutions,
parts, and accessories is not covered by and may void your warranty.
WARRANTY
2
D
D
F
E
G
1
A
C
B
THERMAL PROTECTION
A thermal protector has been designed
into your cleaner to protect it from
overheating. When the thermal protector
activates the cleaner will stop running.
If this happens proceed as follows:
1. Turn cleaner OFF and unplug it
from the electrical outlet.
2. Empty dirty water tank.
3. Inspect for any obstructions.
Clear obstructions if present.
4. When cleaner is unplugged and
motor cools for 30 minutes, the
thermal protector will deactivate
and cleaning may continue.
If the thermal protector continues to
activate after following the above steps,
your cleaner needs servicing.
WARNING:
To reduce the risk of
personal injury - Unplug before
cleaning or servicing.
This product contains no serviceable parts.
If appliance is not working as it should, has
been dropped, damaged, left outdoors, or
dropped into water, call customer service at
1.800.944.9200 prior to continuing use.
HOW TO CLEAN THE DIRTY
WATER TANK
Press TANK RELEASE button then lift lid
o for emptying and rinsing. Clean water
will help remove dirt & debris from the
tank. Let air dry before reinstalling.
1
MAINTENANCE
1
2
3
Plug power cord into electrical outlet.
Press Red Button on top of unit to turn ON.
Spray a generous amount of cleaning
solution over the soiled area by pressing
the trigger behind the tool and scrub the
stain in a back and forth motion.
To lift the stain, suction up the dirt and
cleaning solution by applying downward
pressure on the front of the cleaning
tool and pulling towards you. Repeat as
needed.
IMPORTANT: Empty Dirty Water Tank when
you hear an audible change. Ensure the
tank is secured before cleaning.
OPERATION
STORAGE: Wrap cord around the cord
hooks for convenient storage. Attach the
plug end to the cord.
For fast cord release, simply turn upper
cord wrap downward.
For best results, pretreat stains with a
HOOVER® spot treatment (see HOOVER®
Cleaning Solution Guide) to help loosen and
remove even the most stubborn stains.
Distribute a generous amount of pretreat spray
on spot, stain, or high trac area.
Always follow specific directions found on
solution label.
Wait 5-10 minutes before using machine.
CAUTION:
Do not clean over floor
electrical outlets. Water will drip from
the tool after use and may puddle. To
avoid damage to wood and laminate
flooring and to avoid potential slip
hazard, after use (a) do not leave the
product on wood and laminate surfaces
and move to a hard surface and (b)
place unit on an absorbent material
(such as a towel) to soak up drips.
WARNING:
To reduce risk of fire
and electric shock due to internal
component damage, use only HOOVER®
cleaning products intended for use with
the appliance as noted.
LUBRICATION: The motor is equipped
with bearings which contain sufficient
lubrication for their lifetime. The addi-
tion of lubricant could cause damage. Do
not add lubricant to motor bearings.
WAS: Review Emptying & Cleaning the Dirty Water Tank.
NOW: Review Cleaning the Dirty Water Tank.
WAS: Review Solution Tank Installation.
NOW: Review “Getting Started” for Solution Tank Installation.
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