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GEAppliances.com
23
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
Installation
Instructions
Problem Possible Cause What To Do
Water does not enter Automatic self system checks $IWHUSTART is pressed, the washer does several system
washer or enters slowly
FKHFNV:DWHUZLOOÀRZVHFRQGVDIWHU
START
is pressed.
Water supply is turned off 7XUQRQERWKKRWDQGFROGIDXFHWVIXOO\
Water valve screens are
7XUQRȺWKHZDWHUVRXUFHDQGUHPRYHWKHZDWHUFRQQHFWLRQ
stopped up
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back
on.
Wrinkling Improper sorting $YRLGPL[LQJKHDY\LWHPVOLNHZRUNFORWKHVZLWK
light items (like blouses).
Overloading /RDG\RXUZDVKHUVRFORWKHVKDYHHQRXJKURRP
to move freely.
Incorrect wash cycle 0DWFKF\FOHVHOHFWLRQWRWKHW\SHRIIDEULF\RXDUH
washing (especially for easy care loads).
Repeated washing in :DVKLQZDUPRUFROGZDWHU
water that is too hot
Grayed or yellowed Not enough detergent 8VHFRUUHFWDPRXQWRIGHWHUJHQW
clothes
Not using HE highef¿ciency 8VH+(GHWHUJHQW
detergent
Hard water 8VHKRWWHVWZDWHUVDIHIRUIDEULF
8VHDZDWHUFRQGLWLRQHUOLNH&DOJRQEUDQGRULQVWDOO
a water softener.
Water is not hot enough 0DNHVXUHZDWHUKHDWHULVGHOLYHULQJZDWHUDW
120°–140°F (48°–60°C).
Detergent is not 7U\DOLTXLGGHWHUJHQW
dissolving
Dye transfer 6RUWFORWKHVE\FRORU,IIDEULFODEHOVWDWHVZDVKVHSDUDWHO\
unstable dyes may be indicated.
Colored spots Incorrect use of fabric &KHFNIDEULFVRIWHQHUSDFNDJHIRULQVWUXFWLRQVDQGIROORZ
softener directions for using dispenser.
Dye transfer 6RUWZKLWHVRUOLJKWO\FRORUHGLWHPVIURPGDUNFRORUV
3URPSWO\UHPRYHZDVKORDGIURPZDVKHU
Water temperature Water supply is improperly 0DNHVXUHKRVHVDUHFRQQHFWHGWRFRUUHFWIDXFHWV
is incorrect connected
House water heater is 0DNHVXUHKRXVHZDWHUKHDWHULVGHOLYHULQJZDWHU
not set properly at 120°–140°F (48°–60°C).
Slight variation This is normal 'XHWRWKHPHWDOOLFSURSHUWLHVRISDLQWXVHGIRUWKLVXQLTXH
in metallic color product, slight variations of color may occur due to viewing
angles and lighting conditions.
Bad odor inside Washer unused for a long time, 5XQDBasketClean cycle.
your washer
not using recommended
,QWKHFDVHRIVWURQJRGRU\RXPD\QHHGWRUXQ
quality of HE detergent
the BasketClean cycle more than once.
or used too much detergent
8VHRQO\WKHDPRXQWRIGHWHUJHQWUHFRPPHQGHGRQWKH
detergent container.
8VHRQO\+(KLJKHȻFLHQF\GHWHUJHQW
$OZD\VUHPRYHZHWLWHPVIURPWKHZDVKHUSURPSWO\DIWHU
machine stops running.
/HDYHWKHGRRUVOLJKWO\RSHQIRUWKHZDWHUWRDLUGU\&ORVH
supervision is necessary if this appliance is used by or
near children. Do not allow children to play on, with or
inside this or any other appliance.
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