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English
11
9. PROBLEMS, PROBABLE CAUSES AND CORRECTIVE ACTIONS
Problems Possible causes Solutions
The espresso is not
hot enough.
The cups and the filter
holder are cold.
Preheat the accessories: cups and filter holder (see
paragraph 5).
The filter holder is
locked.
You forgot to unlock the
filter.
Press “OPEN” while turning the filter holder to the
left.
The grounds are not
dry after water has
run through.
You have not tightened the
filter holder properly.
Tighten the filter holder by turning it to the right as
far as it will go.
The coffee flows too
slowly.
The flow rate depends on
the fineness of the coffee
used and can vary when
preparing the espresso
The ground coffee is too
fine, too oily or floury.
The filter holder is dirty.
The water drip-through grid
is clogged.
Choose a larger grind of coffee. The perfect
espresso grind will feel like fine grains that do not
clump when pressed together.
Clean your filter holder (see paragraph 7).
When the machine has cooled, clean the brewing
head with a clean damp cloth (fig.21).
The water does not
run through.
No water in the tank.
The tank is not properly in
place.
The filter is clogged. The
ground coffee is too fine.
Your machine needs to be
descaled.
The Claris cartridge has
been replaced but not
primed.
Fill the tank.
Replace the tank in the correct position.
Clean the filter holder (see Section 7) and try a
larger grind of coffee. The perfect espresso grind
will feel like fine grains that do not clump when
pressed together.
Descale the machine (see Section 8).
See paragraph 4.
Water leaks from the
filter holder after an
espresso has been
made.
The dial has not been
returned to the “stop”
position.
Your machine needs to be
descaled.
Turn off your machine by moving the dial back to
the “stop” position” (fig.9).
Descale the machine (see Section 8).
Coffee grounds in
the cup.
The filter holder is clogged.
The espresso grind is too
fine.
Clean the filter holder with hot water. Press
“EJECT” to eliminate the remnants of the grounds.
Shake to drain the water.
Choose a larger grind of coffee. The perfect
espresso grind will feel like fine grains that do not
clump when pressed together.
Water leaks under
the machine.
Internal leak. Check the position of the tank. If the fault persists,
do not use the machine, contact an approved
service centre.
IFU Krups XP52 SERIE_NAFTA_NC00026136-01 18/11/11 09:27 Page11
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