PROFESSIONAL GRILL
36 & 48" BH1 models
LE GRIL PROFESSIONNEL
Modèles 36 et 48" BH1
INSTALLATION GUIDE/USER GUIDE
GUIDE D’INSTALLATION/GUIDE D’UTILISATION
US CA
DO NOT SPRAY AEROSOLS IN THE VICINITY
OF THIS APPLIANCE WHILE IT IS IN
OPERATION.
DO NOT USE OR STORE FLAMMABLE
MATERIALS IN OR NEAR THIS APPLIANCE.
DO NOT PLACE ARTICLES ON OR AGAINST
THIS APPLIANCE.
DO NOT MODIFY THIS APPLIANCE.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch.
Do not use any phone in your building.
Immediately call your gas supplier from a
neighbour’s phone. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier, call the
fire department.
Installation and service must be performed by
a qualified installer, service agency or the gas
supplier.
WARNING!
If the information in this manual is not followed
exactly, a fire or explosion may result causing
property damage, personal injury or death.
!
1
CONTENTS
IMPORTANT!
SAVE THESE INSTRUCTIONS
The models shown in this user guide may not be available in all markets and are subject to change at any time. For current details
about model and specification availability in your country, please visit our website listed on the back cover or contact your Fisher
& Paykel dealer.
Safety and warnings 3
Grill models 8
Product dimensions 8
Installation
Locating grill / built-in clearances 10
Built-in construction details 15
Gas hook-up 17
Leak testing 22
Burner adjustment 23
Radiant assembly 24
Griddle plate 25
Installer checklist 26
Using the grill
Lighting instructions 27
Grilling 29
Using the rotisserie 31
Care & maintenance 35
Troubleshooting 42
Service 43
Warranty 44
2
A MESSAGE TO OUR CUSTOMERS
Thank you for selecting this DCS by Fisher & Paykel Professional BGB Series Grill. This installation
and user guide contains valuable information on how to properly install, operate and maintain your
new appliance for years of safe and enjoyable cooking.
Please fill out and submit your Product Registration by visiting our local website listed on the back
cover. In addition, keep this guide handy, as it will help answer questions that may arise as you use
your new appliance.
See section ‘Service’ for Customer Care contact details.
Please write the model, serial, and part numbers on this page for reference (can be found on the
inside, right side panel behind the drip pan handle).
MODEL NUMBER CODE SERIAL NUMBER
IMPORTANT!
DO NOT discard any packing material (box, pallet, straps) until the unit has been inspected.
Inspect the product to verify that there is no shipping damage. If any damage is detected, call
the shipper and initiate a damage claim. DCS by Fisher & Paykel is not responsible for shipping
damage.
3
SAFETY AND WARNINGS
WARNING!
Fire Hazard
Do not operate the grill under un protected combustible construction. Use only in
well ventilated areas. Do not use in buildings, garages, sheds, breezeways, covered
structures or other such enclosed areas. This unit is for outdoor use only.
Do not place articles on or against the appliance.
Never leave the grill unattended when in use.
Never store a spare LP cylinder under or near this unit.
Never fill the tank beyond 3/4 full.
Do not store a full tank in direct sunlight.
Failure to follow this advice may result in death or serious injury.
WARNING!
Hot Surface Hazard
Accessible parts may become hot during use.
Do not touch surface units or areas near units of the grill.
Hood must be opened before lighting the grill.
Never let clothing or other flammable materials come in contact with or get too close to
any grate, burner or hot surface until it has cooled. Fabric may ignite and result in fire or
personal injury.
Never lean over an open grill. When lighting a burner, always pay close attention to
what you are doing. Be certain you are pushing the burner knob when you attempt to
light the grill.
When using the grill, do not touch the grill burner, grate, or immediate surrounding area
as these areas become extremely hot and could cause burns.
Grease is flammable. Never operate the grill without a grease tray. Let hot grease cool
before attempting to handle it. Avoid letting grease deposits collect in the drip pan.
Clean the grill with caution. Avoid steam burns; do not use a wet sponge or cloth to
clean the grill while it is hot. Some cleaners produce noxious fumes or can ignite if
applied to a hot surface.
Use only dry potholders; moist or damp potholders on hot surfaces may cause burns
from steam. Do not use a towel or bulky cloth in place of potholders. Do not let
potholders touch hot portions of the grill or burner grate.
To avoid burns when cooking, use long handled BBQ tools.
Failure to follow this advice may result in burns and scalds or serious injury.
!
WARNING!
Explosion Hazard
If you smell gas, do not use the appliance.
Do not use water on grease fires, a violent steam explosion may result. Turn all burners
off, then smother fire or flame or use dry chemical or foam-type extinguisher.
Do not heat unopened food containers such as cans – build-up of pressure may cause
container to burst and result in injury.
Failure to follow this advice may result in injury or death.
!
!
To reduce the risk of fire, electrical shock, injury to persons, or damage when using the appliance,
follow the important safety instructions listed below:
WARNING!
Electrical Shock Hazard
This appliance (rotisserie motor) is equipped with a three-prong earthing plug for your
protection against shock hazard and should be plugged directly into a properly earthed
power outlet. Do not under any circumstances cut or remove the earthing prong from
this plug.
Failure to follow this advice may result in death or electrical shock.
!
4
IMPORTANT SAFETY INSTRUCTIONS!
Do not try lighting this appliance without reading the “LIGHTING INSTRUCTIONS” section of this
manual (page 24).
This grill must be installed according to these instructions and in compliance with the requirements
of the current version of AS/NZS 5601.1, local authority, gas, electricity, and any other statutory
regulations. Failure to install the product correctly could invalidate any warranty or liability claims.
Refer to the current version of AS/NZS 5601.1 for pipe sizing details.
Begin by ensuring proper installation and servicing. Follow the installation instructions within this
manual. Have your grill installed by a qualified installer. Have the installer show you where the gas
supply shut-off valve is located so that you know where and how to shut off the gas to the grill. If
you smell gas, your installer has not done a proper job of checking for leaks. If the connections are
not perfectly sealed, you can have a small leak and therefore a faint gas smell. Some leaks can only
be found with the burner control in the “ON” position and this must be done by a qualified gas fitter.
Children should not be left alone or unattended in an area where the grill is being used. Never allow
them to sit, stand or play on or around the grill at any time. When in use, portions of the grill get hot
enough to cause severe burns.
Do not store items of interest to children around or below the grill, in the cart or masonry enclosure.
Never allow children to crawl inside a cart or enclosure.
Never attach or disconnect an LPG cylinder, or move or alter gas fittings when the grill is in
operation or is hot.
Use caution when closing the hood, especially if there are children around. Check that the path of
the hood is clear, as its weight could cause injury to hands or fingers caught under it.
Clean and perform general maintenance on the grill twice a year. Watch for corrosion, cracks, or
insect activity. Have a qualified gas fitter check the regulator, hoses, burner ports, air shutter, and
venturi/valve section carefully. Always turn off gas at the source (cylinder or supply line) prior to
inspecting parts.
After a period of storage or non-use (such as over the winter), the gas grill should be checked for
gas leaks, deterioration, proper assembly, and burner obstructions before using.
Always use a covered hand when opening the grill hood and only do so slowly to allow heat and
steam to escape.
After lighting burners, make sure burners are operating normally (see section “Burner adjustment”).
Do not use aluminium foil to line drip pans or grill grates or radiants. This can severely upset
combustion air flow or trap excessive heat in the control area. The result of this can be melted knobs
or damaged ignition components.
The prongs of the rotisserie forks are very sharp. Take care when unpacking, assembling, or handling
the rotisserie to avoid injury.
Do not operate with a damaged cord or plug or after the appliance malfunctions or has been
damaged in any manner. Contact the manufacturer for repair.
Do not let the cord hang over the edge of a table or touch hot surfaces.
Do not use an outdoor cooking appliance for purposes other than intended.
This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for their safety.
Do not modify this appliance.
Do not use charcoal or lighter fluid in the outdoor grill. Charcoal or similar combustible fuels must
not be used with the appliance.
Keep any electrical supply cord, or the rotisserie motor cord away from the heated areas of the grill
and water (pools, fountains, puddles).
Never use a dented or rusty LPG cylinder. Keep the ventilation openings of the cylinder enclosure
free and clear from debris.
Do not move the appliance during its use.
Do not locate the outdoor grill in an inclined plane. Be sure to lock the castor wheels before
operating the unit.
SAFETY AND WARNINGS
5
IMPORTANT SAFETY INSTRUCTIONS!
Keep the area surrounding the grill free from combustible materials, trash, or combustible fluids
and vapours such as gasoline or charcoal lighter fluid. Do not obstruct the flow of combustion and
ventilation air.
Some synthetic fabrics are highly flammable and should not be worn while cooking. Only certain
types of glass, heat-proof glass ceramic, earthenware, or other glazed utensils are suitable for grill
use. Use of these types of materials may break with sudden temperature changes. Use only on low or
medium heat settings according to the manufacturer’s directions.
Spiders and insects can nest in the grill burners, causing gas not to flow through the burner. The gas
will flow from the front of the burner into the control panel. This is a very dangerous condition which
can cause a fire to occur behind the valve panel, thereby damaging the grill components and making
it unsafe to operate.
When using the side burners always use flat bottomed pans which are large enough to cover
the side burner. Adjust the flame so that it heats only the bottom of the pan to avoid ignition of
clothing. Position handles inward away from open edges of the unit to avoid burns associated
with unintentional spillovers. Hold the handle of the pan to prevent movement of it when turning
or stirring food. For proper lighting and performance of the burners keep the ports clean. It is
necessary to clean periodically for optimum performance.
Do not use the grill for cooking excessively fatty meats or products which promote flare-ups.
Never grill without the drip pan and grease tray in place and the drip pan pushed all the way to the
back of the grill. Without it hot grease could leak downward and produce a fire or explosion hazard.
Always ensure adequate ventilation for the grill. Never block any ventilation openings.
If a cart unit is stored indoors, ensure that it is cool, fold the side shelf down, then push the grill,
never pull. Never push or pull on the side shelves. If LPG, the cylinder must be unhooked and the
LPG cylinder stored outside in a well ventilated area, out of reach of children.
If grill is mounted on a mobile cart: do not remove castor wheels from cart, as resting the cart
directly on its base will block ventilation openings, causing a hazardous situation. Keep ventilation
openings on side walls and base of cart unobstructed at all times.
Never use the grill in a windy area.
Have an ABC-rated Fire Extinguisher accessible – never attempt to extinguish a grease fire with
water or other liquids.
When using a grill, be sure that all parts of the unit are firmly in place and that the grill is stable
(can’t be tipped over).
To put out flare-ups, adjust the controls to lower the temperature.
When cooking with the hood closed, use the LOW setting only.
Do not use the rotisserie burner in combination with any grill burner.
This outdoor cooking gas appliance is not intended to be installed in or on recreational vehicles,
trailers and/or boats.
If you own or use a spare tank, or have a disconnected tank, you should NEVER store it near or under
the grill/cart unit or heat box, or near any other ignition or heat source. A metallic sticker with this
warning is provided with the grill to remind you, your family and all others who may use your BBQ
grill of these safety precautions. Install this sticker close to your barbeque grill.
Sticker
SAFETY AND WARNINGS
6
GRILL MODELS
BGB48-BQAR
BGB48-BQR
BGB36-BQAR
7
PRODUCT DIMENSIONS
PRODUCT DIMENSIONS
BGB 48 BQAR BGB 48 BGB 36
MM MM MM
A
Overall height of grill
616 616 616
B
Overall width of grill
1217 1217 912
C
Overall depth of grill
(excluding handle and dials)
673 673 673
D
Depth of chassis
559 559 559
E
Height of chassis
254 254 254
f
Height of hood
349 349 349
G
Overall width of grill with
rotisserie motor mounted
1381 1386 1086
A
e
f
c
B
G
d
BGB48-BQAR Model Illustrated
8
INSTALLATION
Locating Grill/Built-in Clearances
IMPORTANT!
Tools required: Phillips screwdriver.
Before installation, remove shipping brackets from the grill.
To do so, loosen the four screws on the bottom sides of the
grill which hold the brackets to the grill. Slide the shipping
brackets off and retighten the screws.
Remove all internal packaging and adhesive residue.
To remove stubborn residue, use rubbing alcohol or a
commercially available adhesive remover.
Packing elements should not be left around within easy
reach of children, as these may cause serious injuries.
Location
When determining a suitable location take into account concerns such as exposure to wind,
proximity to traffic paths and keeping any gas or electrical supply lines as short as possible and
away from heat sources. Locate the grill only in a well ventilated area. Do not build the grill under
overhead unprotected combustible construction. Never locate the grill in a building, garage,
breezeway, shed or other such enclosed areas. See following page for definition and illustration
of outdoor areas. During heavy use, the grill will produce a lot of heat and smoke. Ensure there is
adequate area for it to dissipate.
If locating the grill in a windy area, try to locate the grill so the prevailing wind will blow air at the
front of the grill as shown in Fig. 01a. This will assist the grill in venting hot air through the back of
the grill. In addition, this will help keep any smoke from blowing at someone who is cooking on the
grill. If you have to locate the grill in a windy area where the prevailing wind is at the rear of the
grill, a windbreak must be installed. The windbreak should be made such that it will block wind from
entering the exhaust vent in the rear of the unit as shown in Fig. 01c. Location of the windbreak
relative to rear of the grill must adhere to the clearances specified for combustible or non-
combustible construction as defined in these instructions. Refer to following pages.
As a high-performance gas appliance, your grill requires significant amounts of air to support the
combustion process. Your grill is designed to take air in through the valve panel area, and send the
exhaust products out through the exhaust gap at the rear of the hood. Using your grill in windy
conditions can disrupt the proper flow of air though your grill, leading to reduced performance, or in
certain severe cases, causing heat buildup in the valve panel area. This can lead to problems such as
having the knobs melt, or burn hazards when the valve panel surfaces become too hot to touch.
During high wind conditions, it is best if you don’t use your grill. If you live in an area that is subject
to frequent high winds, or a steady directional wind, then the installation of a suitable windbreak may
be advised. If you have a grilling cart, it is best to position the unit so the prevailing wind blows into
the valve panel, thus supporting the proper airflow. Winds hitting the back of the grill directly are
the most likely to cause problems, although wind blowing along the exhaust gap in the rear can also
be problematic.
Please note that damage to your grill resulting from use in windy conditions, such as melted knobs or
igniter wires, or valve panel discoloration from heat build-up, are excluded from warranty coverage.
9
Locating Built-in Clearances
IMPORTANT!
Never use the grill in windy conditions. If located in a consistently windy area (oceanfront,
mountaintop, etc.) a wind break will be required. Always adhere to the specified clearances as
defined in the “INSTALLATION” section of this manual.
IMPORTANT!
Gas fittings, regulator, and installer supplied shut-off valves must be easily accessible.
Wind hitting the grill while in use (especially wind blowing into or across the hood gap) can cause
poor performance and in some cases can cause the control panel to get dangerously hot.
If wind is an issue, a windscreen should be added. The windscreen should be higher than the top of
the opening in the back of the grill, with a minimum clearance of 76mm for non-combustibles, or
310mm for combustibles, from the back of the grill.
PRIMARY INTAKE
AIR FLOW
EXHAUST VENT FLOW
WIND
WIND
WIND
381 mm min.
76 mm min. for
non-combustibles
310 mm min.
for combustibles
Fig. 01c
Fig. 01a Fig. 01b
PREFERRED
AIR FLOW
GRILL EXHAUST
EXHAUST
WIND
DIRECTION
EXHAUST
FLAME LIFT
INSTALLATION
10
Locating Built-in Clearances
Fig. 02 - Enclosure with walls on all sides but no
overhead cover.
Fig. 04 - Partial enclosure with no overhead
cover and no more than two walls.
Fig. 03 - Partial enclosure with overhead cover
and no more than two walls.
Fig. 05 - Open side at least 25% of total wall
area. 30% or more in total of the remaining wall
area is open and unrestricted.
Fig. 06 - Open side at least 25% of total wall area.
30% or more in total of the remaining wall area is
open and unrestricted.
INSTALLATION
This appliance shall only be used in an above ground open-air situation with natural ventilation,
without stagnant areas, where gas leakage and products of combustion are rapidly dispersed by
wind and natural convection.
Any outdoor enclosure in which the appliance is used shall comply with one of the following:
An enclosure with walls on all sides, but at least one premanent opening at ground level and no
overhead cover. See Fig. 02.
Within a partial enclosure that includes an overhead cover and no more than two walls. See Figs. 03 & 04.
Within a partial enclosure that includes an overhead cover and more than two walls, the following shall
apply:
At least 25% of the total wall area is completely open and
At least 30% of the remaining wall area is open and unrestricted. See Figs. 05 & 06.
In the case of balconies, at least 20% of the total of the side, back and front wall areas shall be and
remain open and unrestricted.
The following diagrams provide a diagrammatic representation of outdoor areas. Rectangular areas
have been used in these figures - the same principles apply to any other shaped area.
11
INSTALLATION
Clearances to non-combustible construction*
A minimum of 76mm clearance from the back of the grill to non-combustible construction is required for
the purpose of allowing the hood to open fully. There should be a minimum clearance of 610mm from the
top of the grill lid while it is open to allow for exhaustion of heat. It is desirable to allow at least 153mm
rear and side clearance to non-combustible construction above the cooking surface for counter space. If
you’ll be using the rotisserie option, the space is essential for motor and skewer clearance. The grill can
be placed directly adjacent to non-combustible construction below the cooking surface (Fig. 07).
Locating Built-in Clearances
*DEFINITION OF NON-COMBUSTIBLE MATERIAL - Material which is not capable of being ignited and burned,
such as materials consisting entirely of, or a combination of, steel, iron, brick tile, concrete, slate, and plaster.
IMPORTANT!
Failure to maintain required clearances creates a fire hazard that may result in property damage or
serious personal injury. We recommend installing the Grill as far away from combustibles as possible.
The BGB Grill is designed to function in an open area. R ecommended minimum clearances should
be maintained to all surfaces (combustible and non-combustible) for optimum performance. Non-
combustible material within the minimum clearance area could result in discolouration or deterioration.
If a non-combustible material such as stucco is covering a combustible material such as wood, the
minimum clearance distance needs to be held to the wood. The presence of a non-combustible material
inside the clearance zone does not eliminate the minimum clearance zone to combustible material.
Fig. 07
PRODUCT DIMENSIONS MM
A
Minimum distance from non-combustible surface to grill
76
b
Minimum clearance from top of grill lid while open
610
NON-COMBUSTIBLE
SURFACE
=
General
The grill is designed for easy placement into built-in masonry enclosures. For non-combustible applications
the grill drops into the opening shown in Fig. 09 and hangs from its side flanges. A deck is not required to
support it from the bottom. When using the insulated jacket in a combustible enclosure application, see the
bottom of Fig. 09. The insulation jacket assembly must be supported from the bottom by a ledge on each
side and back or a solid deck.
A carpenter’s spirit level should be used to assure that the unit is level both front-to-back and side-to-side. If
it is not level, burner combustion may be erratic or the unit may not function efficiently for grease flow. If the
floor is uneven or has a decided slope, re-leveling may be required after each moving of a freestanding unit.
A A
B
A
B
12
AA
B
B
A
NON-COMBUSTIBLE
SURFACE
=
INSTALLATION
Locating Built-in Clearances
Insulated jacket
If the grill is to be placed into a combustible enclosure, an approved insulated jacket is necessary.
Insulated jackets are available from your dealer. Use only the DCS by Fisher & Paykel insulated jacket
which has specifically been designed and tested for this purpose. Review the detail drawing shown
(Fig. 10) and take into account the provisions shown for gas line hook-up clearance in the right rear
corner. It is required that ventilation holes are provided in the enclosure to eliminate the potential
build-up of gas in the event of a gas leak. The supporting ledges or deck must be level and flat and
strong enough to support the grill and insulated jacket. The counter should also be level.
IMPORTANT!
Installing this product into a combustible enclosure without an insulated jacket could result in fire,
property damage and personal injury.
Fig. 08
**DEFINITION OF COMBUSTIBLE MATERIAL - Any materials of a building structure or decorative
structure made of wood, compressed paper, plant fibers, vinyl/plastic or other materials that
are capable of transferring heat or being ignited and burned. Such material shall be considered
combustible even though flame-proofed, fire-retardant treated or surface-painted, or plastered.
Clearances to combustible construction**
A minimum of 310mm from the sides and rear of grill must be maintained to adjacent vertical
combustible construction, above the counter top level. There should be a minimum clearance of
610mm from the top of the grill lid while it is open to allow for exhaustion of heat. You should take
in account that a large volume of heat and smoke will exhaust from the rear of the grill. This may
discolour or damage unprotected areas (Fig. 01b). Do not install under unprotected combustible
construction without using a fire safe ventilation system.
A 310mm minimum clearance must be maintained under the counter top to combustible
construction. The clearance can be modified by a use of an insulated jacket.
PRODUCT DIMENSIONS MM
A
Minimum distance from combustible surface to grill
310
B
Minimum clearance from top of grill lid while open
610
COMBUSTIBLE
SURFACE
=
13
INSTALLATION
CAVITY DIMENSIONS
BGB-48 BGB-36
MM MM
A
Maximum height of enclosure shell
902 902
B
Depth of enclosure shell
578 578
C
Minimum depth for hood swing
76 76
D
Width of enclosure cavity
1162 876
E
Height of enclosure cavity
257 257
f
Depth to gas supply opening
470 470
G
Minimum height to base of vents
25 25
D
E
G
F
A
B
C
Built-in Construction Details
Standard layout for non-combustible cavity
IMPORTANT!
If installing the grill into a non-combustible enclosure, all combustible construction must still be
outside the 310mm clearance zone. If your island is made of stucco over the top of wooden studs,
the wood cannot be inside the 310mm clearance zone to combustible, even though the stucco is
what is touching the grill area.
IMPORTANT!
Providing ventilation openings as per the diagrams is mandatory.
Providing an access opening from the front is mandatory. The opening must be large enough to
allow easy access to the cylinder valve or shut-off valve for the purposes of shutting gas off to the
appliance. If gas supply is via cylinder, the opening must be large enough to allow easy placement
and removal of the cylinder too. A custom door may be fitted over the opening, but the user should
be able to open the door at all times.
Note: vents are to be located
at the left, right and rear of the
enclosure. Minimum size of all
vents is 650mm x 650mm).
Note: 102 x 102mm opening
for gas supply line.
Opening for access to gas
cylinder or shut off valve.
Fig. 09
14
INSTALLATION
CAVITY DIMENSIONS
BGB-48 BGB-36
MM MM
A
Maximum height of enclosure shell
902 902
B
Depth of enclosure shell
603 603
C
Minimum depth for hood swing
76 76
D
Width of enclosure cavity
1311 1029
E
Height of enclosure cavity
283 283
f
Depth to gas supply opening
465 465
G
Minimum height to base of vents
25 25
MODEL NUMBER INSULATED JACKET PART NUMBER
BGB36 85142
BGB48 85143
D
E
H
I
G
F
A
B
C
Built-in Construction Details
Standard layout for cavity including insulated jacket
Fig. 10
Opening for access to gas
cylinder or shut off valve.
Note: vents are to be located
at the left, right and rear of the
enclosure. Minimum size of all
vents is 650mm x 650mm).
Note: 102 x 102mm opening
for gas supply line.
15
INSTALLATION
Gas Hook-up
Gas requirements
Verify the type of gas supply to be used, either natural or LPG, by checking the gas type label on
rear panel of the unit and the serial label behind the drip pan handle on the right-hand side. For gas
consumption data, see the rating label on the rear panel of the unit. Never connect an unregulated
gas line to the appliance. You must use the gas regulator provided with the unit, even if the supply
is controlled.
If the unit is being connected to a reticulated gas supply, an installer-supplied gas shut-off valve
must be installed in an easily accessible location. All installer supplied parts must conform to local
codes, or in the absence of local codes, with the the requirements of the current version of AS/NZS
5601.1 and any other applicable statutory regulations.
All pipe sealants must be an ap proved type and resistant to the actions of LPG gases. Never use
pipe sealant on flare fittings. All gas connections should be made by a qualified gas fitter and in
accordance with local codes and ordinances. In the absence of local codes, the installation must
comply with the the requirements of the current version of AS/NZS 5601.1 and any other applicable
statutory regulations. Gas conversion kits are available from Customer Care. See section ‘Service’
for contact details. When ordering gas conversion kits, have the model number, and the type of gas
(natural or LPG) from your grill.
The appliance and its individual shut-off valve must be disconnected from the gas supply piping
system during any pressure testing of that system at test pressures in excess of 3.5 kPa (1/2 PSIG).
The appliance must be isolated from the gas supply piping system by closing its individual manual
shut-off valve during any pressure testing of the gas supply piping system at test pressures equal to
or less than 3.5 kPa (1/2 PSIG).
Natural gas built-in hook-up
(This should be performed by a technician only)
Where threads are used for connection to the appliance, all union mating surfaces shall be compatible
and comply with AS ISO 7.1 or AS 1722.2
Connection: Grills set for use with Natural gas come with an NG regulator assembly which has a
short section of hose already connected. The regulator has a test point. The regulator assembly
is not connected to the appliance. A certified gas fitter needs to connect the appliance to the
gas supply. Shut-off valve and gas fittings for rigid piping connection are not supplied with the
appliance - they must be provided by the installer.
For built-in installation with connection to Natural gas:
1 Attach regulator hose assembly to the appliance using the 3/8” SAE 45 Flare connection.
2 Plumb from the female 1/2” BSP side of the regulator to gas supply.
3 Do leak test.
4 After the connection is completed, turn the shut-off valve on and turn the burner control valves on the
unit to the “HI” position for about 20 seconds to allow the air in the system to purge, turn valves off and
wait five minutes before attempting to light the burners.
For units mounted on a mobile cart and being connected to a reticulated supply of Natural gas, and
where a quick-connect device is used, ensure that:
The quick-connect device is certified to AS4627 and the gas hose assembly is certified to AS/NZS 1869.
Limited flexibility connectors is certified to AS 4631.
The gas fittings and hose assembly are compatible with the gas supply system and is able to deliver the
maximum gas rating requirement of the DCS Outdoor Grill.
All gas installation works are carried out in accordance the the AS/NZS Gas Installations Standard
AS5601 and other applicable Standards.
Verify that connections are leak tested.
16
INSTALLATION
Gas Hook-up
Natural Gas Hook-up
IMPORTANT!
Where the appliance is intended to be permanently connected to a reticulated supply of gas, the
appliance inlet connection shall have a thread in accordance with AS ISO 7.1.
For grills mounted on a mobile cart and being connected to a reticulated supply of Natural gas,
the installer must ensure that a restraining device that is no longer than 80% of the length of the
hose is fitted with an eyebolt within 50mm of an external quick connect device, (as required by
the current version of AS/NZS 5601.1) in order to prevent tension on the flexible hose in case the
cart should move during use. Quick connect devices should be certifed to AS4627 and gas hose
assemblies should be certified to AS/NZS 1869.
Operating pressure: 1 kPa Supply pressure: 1.25 kPa to 3.5 kPa. If in excess of 3.5 kPa, a step down
regulator is required. Check with your local gas utility company or local codes for instructions on
installing gas supply lines. Be sure to check on type and size of run (refer to the current version of
AS/NZS 5601.1 for pipe sizing details), and how deep to bury the line. If the gas line is too small, the
grill will not function properly. Any joint sealant used must be an approved type and be resistive to
the actions of LPG gases.
Checking the gas pressure
1 Turn off the gas supply.
2 Connect the pressure gauge to the pressure test point. This can be done by either removing the test
point screw on the NG regulator or by removing one of the burners and measuring the test point
pressure at the injector.
3 Once the gauge is in position, turn the gas supply on.
4 Ignite all grill burners and turn the knob to the “HI” position. Check that the reading measures 1.00 kPa
for Natural gas. If not, adjust the regulator to obtain the stated pressure.
5
Once the pressure is set, switch off the burner, turn off the gas supply, and disconnect the pressure gauge.
6 Ensure the Grill is returned to its normal operating state. Replace the screw in the NG regulator, or
replace the burner if it has been removed. Perform a gas leak check on all gas connections to make
sure there are no gas leaks at the test point or at any point in the connection to the inlet manifold.
Elbow 45
°
1/2” female
NPT x 3/8” male flare
(installed on the unit)
Qui
ga
s
NG Regulator 1
kPa (4.0" W.C.)
Gas supply
Bottom of unit
Installer supplied
shut-off valve must be
easily accessible
Elbow 45
°
1/2” female
NPT x 3/8” male flare
(installed on the unit)
Unattach hose
from elbow
c
k-connect
supply
Installer supplied
shut-off valve must be
easily accessible
NG Regulator 1
kPa (4.0" W.C.)
Installer supplied
Quick connect gas
hose assembly
Bottom of unit
Fig. 11b - Connection using a special quick-connect flexible hose (for mobile
cart-mounted grills being connected to a reticulated supply of Natural gas)
Fig. 11a - Connection with rigid piping
17
INSTALLATION
Gas Hook-up
LPG Gas Hook-up
Grills set for use with LPG gas come equipped with a high capacity hose/regulator assem bly for
connection to a standard 9 kg LPG POL cylinder. The LPG cylinder is not included.
Connection: 1/2” NPT male with a 3/8” Flare adapter (included). LPG Hose with a POL fitting and
fittings are included. Operating pressure: 2.75 kPa. Maximum supply pressure: 1750 kPa.
IMPORTANT!
Before connecting LPG cylinder to regulator, check that all knobs are in the OFF position and open
grill hood.
To connect the LPG regulator/hose assembly to the cylinder/valve assembly, first make sure the
main valve on the cylinder is completely closed. You should always turn off the LPG cylinder main
valve (Fig. 12) after each use and during transport of the cylinder or unit. Insert the regulator inlet
into the cylinder valve and turn clockwise until the coupler tightens up. Do not overtighten the
coupler. Turn the main cylinder valve on and turn the burner control valves on the unit to the “HI”
position for about 20 seconds to allow the air in the system to purge, turn valves off and wait five
minutes before attempting to light the burners.
To disconnect the coupler, first make sure the main cylinder valve is turned off. Grasp the coupler
and turn counter clockwise. The inlet will then disengage. Remove the inlet from the cylinder valve
opening if it has not already done so when it disengaged. Your local LPG filling station should be
equipped with the proper equipment to fill your cylinder.
LPG cylinder requirements:
A dented or rusty LPG cylinder may be hazardous and should be checked by your LPG supplier.
The cylinder that is used must have a collar to protect the cylinder valve. Never use a cylinder with
a damaged valve. Always check for leaks after every LPG cylinder change. The LPG gas cylinder
must conform to AS2030.1:2009 and designed for use with a POL fitting only. Do not change the
regulator/hose assembly from that supplied with the unit. The cylinder must be provided with a
shut-off valve terminating in an LPG gas supply cylinder valve outlet specified, as applicable, for
POL connection. If the appliance is stored indoors, the cylinder must be disconnected and removed
from the appliance. Cylinders must be stored outdoors in a well-ventilated area out of the reach of
children.
Note: when an LPG unit is being directly connected to an LPG house system, you must follow the
Natural gas hook up guidelines. The installer must provide the proper gas regulator to reduce the
gas flow to 2.75 kPa. The Grill comes with the LPG Regulator/Hose assembly installed at the factory.
The assembly, along with the entire Grill system, is leak tested. Do not remove the Regulator/Hose
assembly from the Grill during installation.
IMPORTANT!
Do not remove the Grill from the pallet until you
are ready to install.
Do not place the Grill directly on the ground or
any other flat surface without support. This will
prevent damaging the regulator/hose assembly by
the weight of the grill.
Check the hose, regulator and connectors for
damage. Look for cracks, abrasions, brittleness,
holes, dents and nicks.
Do not attempt to remove, repair, or replace the
Regulator/Hose assembly by yourself. It must be
done by a qualified licensed gas fitter only.
Fig. 12 LPG Gas
Bottom of unit
Elbow 45
°
1/2” female
NPT x 3/8” male flare
(installed on the unit)
LP Regulator hose
assembly 2.75 kPa
POL Regulator
Main tank valve
9 kg LP Tank
18
INSTALLATION
Gas Hook-up
LP tank restraint for built in installation
If the grill is to be installed in a built-in application, then the grill must be installed in accordance
with the built–in installation guidelines.
If you intend to operate your built-in grill on LPG gas utilising a minimum 9 kg cylinder, then the
built-in LPG cylinder restraint must be installed prior to initial use of the grill. If you do not have
one please contact DCS by Fisher & Paykel for information on obtaining one. See section ‘Service’
for contact details.
The following steps will illustrate how to properly locate and install the LPG cylinder restraint
within the built-in enclosure.
IMPORTANT!
The grill comes with the LPG Regulator/Hose assembly installed at the factory. The assembly, along
with the entire grill system, is leak tested.
Do not remove the Regulator/Hose assembly from the grill during installation.
Fig. 13
Centre of cylinder restraint must be
placed within this area to avoid causing
stress on the LPG regulator hose
connection.
The maximum distance from the center
of the manifold cut out to the center of
the tank restraint is 457mm.
Center of manifold
cut out projected to
floor of the island.
457mm max
19
INSTALLATION
Gas Hook-up
1 Place the tank restraint in the island and
locate within the recommended area.
2 Once located, secure to the bottom of the
island using all eight hole locations provided
on the restraint. Wood screws can be used
for wooden floors or 1/4 inch diameter
anchor screws or bolts may be used if the
floor is concrete or masonry.
4 Attach the regulator hose assembly and
operate the grill normally as described in the
manual.
3 When secure, place the LP cylinder into the
tank restraint making sure to seat the tank
all the way down, securely affixing the tank
in the restraint.
20
INSTALLATION
Leak Testing
IMPORTANT!
Gas leak testing must be carried out by a qualified technician.
Do not use the grill until all connections have been checked and do not leak.
Check all gas supply fittings for leaks before each use. Keep a spray bottle of soapy water near the
gas supply shut-off valve. Spray all the fittings, bubbles indicate leaks.
There are two levels of testing for leaks:
Gas supply connection points that are accessible with the grill installed can be leak tested by the user.
Connections that are internal to the grill and require disassembly should only be leak-tested by a
licenced gas fitter. Leak testing instructions for the user are in section ‘Care and maintenance’.
General
Although all gas connections on the grill are leak tested at the factory prior to shipment, a
complete gas tightness check must be performed at the installation site by a qualified gas fitter due
to possible mishandling in shipment, or excessive pressure unknowingly being applied to the unit.
Check the whole system for leaks, or immediately check if the smell of gas is detected.
Before testing
Do not smoke while leak testing. Extinguish all open flames. Never leak test with an open flame.
Make a soap solution of one part liquid detergent and one part water. You will need a spray bottle,
brush, or rag to apply the solution to the fittings. For LPG units, check with a full cylinder. The valve
panel must be removed to check the valves and fittings. Remove the knobs and the safety valve
knob, then remove the two screws which fasten the valve panel to the unit (you will need a Philips
screw driver for this). Pull the valve panel outward and unplug the wires from the ignition module
and the back of the ignition button. In the back of the unit remove the screws which hold the
service panel in place. Remove the service panel.
To te s t
Make sure all control valves are in the “OFF” position. Turn the gas supply “ON”. Check all
connections from the supply line, or LPG cylinder up to and including the manifold pipe assembly.
Apply the soap solution around the connection, valve, tubing and end of the manifold. Soap bubbles
will appear where a leak is present. If a leak is present, immediately turn off gas supply, tighten
any leaking connections, turn gas on, and recheck. Check all the gas connections at the base of the
control valves where they screw into the manifold pipe.
To check rotisserie burner and safety valve, the burner must be lit then leak test the connections
located behind the service panel. If you cannot stop a gas leak turn off the gas supply and call your
local gas utility, or the dealer you purchased the appliance from. Only those parts recommended by
the manufacturer should be used on the grill. Substitution can void the warranty.
BOTTOM OF UNIT
LEAK TEST POINTS
CHECK HOSES
FOR SIGNS OF
CRACKS, LEAKS
OR ABRASIONS
BOTTOM OF UNIT
LEAK TEST POINTS
Fig. 15 LP Gas
Fig. 14 Nat. Gas
21
INSTALLATION
Burner Adjustment
Grill burner air adjustment
Each grill burner is tested and adjusted at the factory prior to
shipment; however, variations in the local gas supply or a conversion
from one gas to another may make it necessary to adjust the burners.
The flames of the burners (except the rotisserie burner) should be
visually checked and compared to that of the drawing in Fig.16.
Flames should be blue and stable with no yellow tips (LPG units may
have some yellow tipping), excessive noise or lifting. If any of these
conditions exist, check if the air shutter or burner ports are blocked
by dirt, debris, spider webs, etc. Proceed with air shutter adjustment.
The amount of air which enters a burner is governed by a metal cap
at the inlet of the burner called an air shutter. It is locked in place
by a screw which must be loosened prior to lighting the burner for
adjustment.
Grill burner flame height
Before beginning, ensure the grill is OFF and cool. To access the grill burner air shutters, first
remove the grates, grease shields and radiants from the firebox, then remove the grill burner using
instructions shown in section ‘Care and maintenance’. With a screw driver, loosen the lock screw on
the face of the air shutter slightly so that the air shutter can be adjusted.
To adjust
1 Be careful as the burner may be very hot.
2 If the flame is yellow, indicating insufficient air, turn the air shutter counter-clockwise to allow more air
to the burner.
3 If the flame is noisy and tends to lift away from the burner, indicating too much air, turn the air shutter
clockwise.
Reinstall the grill burner, ensuring the burner is level. Light the burner and check the flame. If all
is okay, remove the burner (CAUTION - burner may be hot, allow time to cool) and tighten the air
shutter screw. If not repeat the above procedure to readjust the air shutter.
Low flame setting adjustment
The valves on the grill feature an adjustable low setting. Due to fluctuations in gas pressure, heating
value or gas conversion, you may feel it necessary to increase or decrease gas flow in the low
position. We do not recommend adjusting the infrared rotisserie burner.
To adjust
1 Light the burner.
2 Turn the control knob to the lowest setting (counter-clockwise).
3 Remove the knob.
4 While holding the valve shaft with pliers, insert a thin, flat-tipped
screwdriver into the shaft and while viewing the burner adjust to a
minimum stable flame.
For safety reasons the flame must never extend beyond the bottom of the cooking utensil. Never allow
flames to curl up the side of the pan.
Utensils which conduct heat slowly (such as glass-ceramic) should be used with medium to low flames. If
you are cooking with a large amount of liquid, a slightly larger flame can be used.
38mm
10mm
VALVE STEM
BEZEL
Side burner flame height
The correct height of the flame mainly depends on the size of the
bottom of the cooking utensil, the material of the cooking utensil,
the amount and type of food and the amount of liquid in the
utensil. Following are some basic rules for selecting flame height.
Fig. 17
Fig. 16
IMPORTANT!
If, after following the instructions above, the burners still cannot be adjusted to perform correctly,
the appliance must not be used. Contact Customer Care. Before lighting, inspect the gas supply
piping or hose prior to turning the gas “ON”. If there is evidence of cuts, wear, or abrasion, it
must be replaced prior to use.
22
Fig. 18 Grease shields
2 Unpack ceramic rods and
remove radiant from the unit.
1 Locate the radiant in the unit. 3 Unlock radiant end cap
by pushing it up with two
fingers.
5 Lock radiant end cap. 6 Place the assembled
radiant into the unit.
4 Place the 18 ceramic rods
onto the radiant.
If a ceramic rod breaks
1 Unlock radiant end cap by pushing it up with two fingers or using pliers.
2 Replace broken ceramic rod.
3 Lock radiant end cap.
Installing the grease shields
The grease shields (two per burner) help deflect any grease
drippings away from the grill burner ports, preventing the ports from
getting clogged. They come packed with the other accessories, in a
separate bag.
Unpack the grease shields and position them on the pins above the
grill burners (two per burner), as shown in Fig. 18.
Radiant installation
Radiant Assembly
INSTALLATION
23
INSTALLATION
Griddle Plate
To remove
Note: the griddle plate is not supplied with the grill but may be purchased separately as an optional
accessory. To purchase a griddle plate, contact Customer Care. See section ‘Service’ for contact
details.
IMPORTANT!
Griddle plate to be fitted to centre burner positions only.
IMPORTANT!
Remove griddle plate only when completely cooled.
2 Locate rear slots of griddle
into grate support.
2 Pull forward while lifting out.
1 Remove grates from centre
burner position.
1 Lift front edge of griddle plate.
3 Sit front of griddle over
grease channel.
24
INSTALLATION
If any of the listed items are missing, contact Customer Care. See section ‘Service’ for contact
details. Please be prepared with your Model #, Serial # and description of item(s) that are missing.
IMPORTANT!
Read all installation instructions in this manual to see if the unit has been correctly installed. Ensure
that installation has been completed correctly before use.
Tag location of
Model # and Serial #
Installer Checklist
Specified clearances
maintained to
combustibles.
Verified proper enclosure
ventilation.
All internal packaging
and any adhesive residue
removed. To remove
stubborn residue, use
rubbing alcohol or a
commercially available
adhesive remover.
Removed shipping bracket.
Knobs turn freely, bezels
centered.
Each burner lights
satisfactorily - individually
or with adjacent burner lit.
Air shutters adjusted.
Low flame setting
satisfactory.
Drip pan in place properly
and sliding freely.
Pressure regulator
connected and set for 1
kPa Natural, 2.75 kPa LPG
gas.
Manual shut-off valve
installed and accessible.
Unit tested and free of
leaks.
User informed of gas
supply shut-off valve
location.
All radiant trays are
assembled and put in place.
Check match lighting.
Please leave these
instructions with the user.
User, please retain these
instructions for future
reference.
25
IMPORTANT!
Failure to follow the steps in the order shown may cause the Flow Limiting Device to activate resulting
in extremely low gas flow and irregular operation.
Grill lighting instructions
Push and hold the ignition button, turn the selected burner knob to “SEAR”. If burner does not light
in four to five seconds, turn knob “OFF” and wait five minutes before trying again to allow for any
accumulated gas to dissipate.
Grill match lighting
If the burner will not light after several attempts then the burner
can be match lit. If you’ve just attempted to light the burner
with the ignition, allow five minutes for any accumulated gas to
dissipate. Keep your face as far away from the grill as possible and
pass a lit match over the hole located on the top left for burner on
the left, or the right hole for the right burner (Fig. 19). Push and
turn the control knob which is centred on the burner where the
lit match is located, to “SEAR”. If the burner does not light in four
seconds, turn the knob off, wait five minutes and try again.
Once the left or right burner is lit, the adjacent burner can be lit by
the cross-lighting method. For centre burners to cross light, light
the adjacent far left or right burner using the standard or match
light procedure. Push and turn the control knob for the desired
centre burner to “SEAR”. The gas will be ignited by the adjacent
burner’s flame. If the burner does not light in four seconds, turn
knob off, wait five minutes and try again.
IMPORTANT!
In certain types of LPG cylinders, improper lighting procedures can cause the LPG cylinder flow
control to activate, resulting in reduced heat output. If this is suspected, to reset flow control, shut
off all burner controls and LPG cylinder valve, wait 30 seconds, then turn LPG cylinder valve on
extremely slowly, wait five (5) seconds and push and hold the ignition button and turn burner valve
on to “SEAR”.
1 All knobs must be in the
OFF position.
2 Attach regulator hose
assembly to the tank.
3 Open the LP tank valve.
(Two full turns min).
Resetting the flow control
Grill lighting instructions
IMPORTANT!
Open the grill hood and/or remove the top grate cover from side burner (for 48BQR) before lighting.
Turn all knobs to “OFF”. Turn the main gas supply on slowly. If you smell gas, shut off gas supply and
call for service.
Fig. 19
USING THE GRILL
Lighting Instructions
26
Cap
Side burners lighting instructions
First remove the burner cover and any cooking utensils from the
burner grate. Push and hold the ignition button, turn the control
knob to the “HI” position until the burner is lit or four seconds
pass. If the burner doesn’t ignite, wait five minutes for any
accumulated gas to dissipate then try again. If the burner will not
light after several attempts, see section ‘Troubleshooting’.
Side burners match lighting
Hold a lighted match near the burner ports, turn the control knob
anticlockwise to “HI”. Move your hand immediately once the
burner is lit. Rotate the control knob to the desired setting.
Note: if you are using propane gas, a slight pop or flash may occur
at the burner ports a few seconds after the burner has been turned
“OFF”. This extinction pop is normal for propane gas.
Side burners
The burner should never be operated if the cap is not in place
(Fig. 21).
To light dual side burners (48BQR models only)
IMPORTANT!
The side burner cover may be hot if the grill burners are in operation.
USING THE GRILL
Lighting Instructions
Fig. 20
Fig. 21
HI
27
USING THE GRILL
Grilling
Grill
Each grill section consists of a large stainless steel burner, a series of
ceramic rods encased in a stainless steel radiant, grease shield and
a stainless steel heat retaining grate. Below the burners there is a
stainless steel heat shield which reflects usable heat upward into the
cooking area and reduces temperatures of the drip pan below. Above
the burners are stainless steel radiants which encase the ceramic rods
and protect the grill burner ports from blockage (Fig. 22).
The grill is supplied with radiant ceramic rods. Because of the porosity of ceramic rods,
performance is superior in the rods’ ability to capture heat as it rises from the grill burners. They
also possess the thermal mass needed for even cooking performance. Flare ups are controlled
because the radiant ceramic rods keeps grease from getting to the flames and igniting. The intense
heat produced by this system produces true grilled flavour as fats and juices are brought to the
surface of the food and caramelised. Discolouration of the grates is normal after use.
Direct/indirect cooking notes
Direct cooking involves placing food on grates over lighted burners. Use this method for foods that
take less than 20 minutes to cook or to sear larger items at the start of the cooking process that
will then be indirectly cooked to finish. Place items on the preheated surface and leave until they
no longer stick. Turning too soon and too often is one of the most common grilling mistakes. Never
spray water on the grill or into grease. The patented Grease Management System™ reduces flare-ups
by channeling grease away from the flame. Use a meat thermometer to achieve desired doneness
and remove items one degree below how you would like to enjoy them, as the resting period before
carving or consuming will raise the temperature.
Indirect cooking method is a popular alternative to direct heat grilling. Indirect cooking uses heat
from adjacent burners to cook food and, in many cases, reduces the possibility of overcooked or
overly browned food. Foods most appropriate for indirect grilling included breads thicker pieces of
chicken or steaks. Indirect cooking involves placing the food on grates where the burners below are
not lit and then closing the grill hood to create an oven effect. All the items you usually oven-roast
can be grilled to perfection using indirect heating. Preheat the burners surrounding the food to be
cooked. Use a roasting pan with a grid to hold food and add water or chicken broth to the pan to
prevent the natural juices from burning or evaporating.
IMPORTANT!
To season the grates, pour a tablespoon of vegetable oil on a soft cloth and rub on both sides of the
grates. Only a light coating is needed and some smoke may be visible during the preheating. Grilling
requires high heat for searing and proper browning. When grilling large pieces of meat or poultry, it
may be necessary to turn the heat to a lower setting after the initial browning. This cooks the food
through without burning the outside. Foods cooked for a long time or basted with a sugary marinade
may need a lower heat setting near the end of the cooking time.
Fig. 22
BURNER
GRILL RACK
FOOD
Direct Heat Grilling Indirect Heat Grilling
BURNER OFF
28
USING THE GRILL
W SHAPED GRATE RADIUS GRATE
Chicken (bone-in and boneless cuts)
Delicate fish fillets
Steaks
Lobster meat
Chops
Shrimp
Burgers
Scallops
Ribs
Clams
Kabobs
Mussels
Steak cuts of fish like tuna and swordfish
Suckling pig
Whole fish
Turkey legs
Game
Indirect cooking and smoking
Oysters
Potatoes
Large slices of whole vegetables
Smaller vegetables or slices
Fruit
Roasted peppers
Bread
Roasted whole garlic
Sausages
Pizza dough and flat breads
Hot dogs
Crab cakes
Grilling
IMPORTANT!
Never cook food with all grill burners on “SEAR” with the grill hood open for more than 30
minutes.
1 Ensure that the drip pan and grease tray are in place.
2 Light the grill burners following the “LIGHTING INSTRUCTIONS”.
3 Once you have verified the burners are lit, preheat for five to 10 minutes.
4 Place the food on the grill and cook to the desired doneness. Adjust heat setting, if necessary. The
control knob may be set to any position between “SEAR” and “LOW".
5 When you have finished using the grill, turn the control knobs to “OFF” and shut off the main gas supply.
6 Allow the grill to cool and clean the grates, drip pan and grease tray after each use.
Note: if using LP gas, your preheat time may be shorter than recommended. To prevent overcooking or
burning, you may want to lower the heat settings.
Grilling Hints
The doneness of meat, whether rare, medium, or well done, is affected to a large degree by the
thickness of the cut. Expert chefs say it is impossible to have a rare doneness with a thin cut of meat.
The cooking time is affected by the kind of meat, the size and shape of the cut, the temperature
of the meat when cooking begins, and the degree of doneness desired. When defrosting meats it
is recommended that it be done overnight in the refrigerator as opposed to a microwave. This in
general yields a juicier cut of meat. Use a spatula instead of tongs or a fork to turn the meat, as a
spatula will not puncture the meat and let the juices run out. To get the juiciest meats, add seasoning
or salt after the cooking is finished and turn the meat only once (juices are lost when the meat is
turned several times). Turn the meat just after the juices begin to bubble to the surface. Trim any
excess fat from the meat before cooking. To prevent steaks or chops from curling during cooking,
slit the fat around the edges at 50mm intervals.
Dual-sided grates
Whether you or your guests crave seafood, steak or veggies, the double-sided grates provide
varying surfaces for varying textures. The W-shaped side creates nice sear lines for steaks, chicken
and chops and routes oil and grease away from the food. The opposite radius side offers more
surface area for support and handling of delicate items like scallops. (See below for a sample list of
which foods to cook on which side of the grate.) Keep the grates mixed–half on one side and half on
the other or a percentage that best represents what you are cooking.
29
USING THE ROTISSERIE
The grill rotisserie system is designed to cook items from the
back using infrared heat. The location of the burner allows the
placement of the rotisserie basting pan (included) beneath the
food to collect juices and drippings for basting and gravy. To
flavour the contents of the basting pan, you can add herbs,
onion, garlic, or spices. Hams are especially good with the
addition of pineapple slices and brown sugar to the basting
pan. The rotisserie burner is an infrared type which provides
intense searing radiant heat. Preferred by chefs over other
methods, this intense heat is magnificent for searing in the
natural juices and nutrients found in quality cuts of meat.
Once lit, the rotisserie burner will reach cooking temperatures
in about one minute. The orange/red glow will even out in
about five minutes. The rotisserie motor is equipped with metal
gears and is capable of turning up to a 25 kg cut of meat or
poultry. The rotisserie motor on the grills is secured down to
a cast rotisserie block with two black screw-down knobs. The
rotisserie block is in turn bolted to the side panel. The rod for
the rotisserie is assembled into the motor assembly by placing
the pointed end into the motor, and resting the handle end on
the support at the left side of the grill. With the rod pushed as
far as possible into the motor, the grooved rod should rest on
the rollers.
Also, the motor is equipped with a halogen bulb to provide
light when other sources of light are not sufficient. Use only a
40W Max. Halogen Narrow Flood replacement bulb.
IMPORTANT!
Halogen lamps are constructed of a glass bulb with a
pressurised internal filament tube that operates at high
temperatures and could unexpectedly shatter. Should the outer
bulb break, particles of extremely hot glass could be discharged
into the fixture enclosure and/or surrounding environment,
thereby creating a risk of personal injury or fire. When replacing
the bulb, let the bulb cool, and assure that power to the light
has been turned off. Never allow the hot bulb to come into
contact with water. DO NOT TOUCH the light bulb when in use.
It may be hot enough to cause injury.
Do not immerse the rotisserie unit in water.
Fig. 23
Fig. 24
Fig. 25
LIGHT
MOTOR
30
USING THE ROTISSERIE
IMPORTANT!
Do not use the grill burners when the rotisserie burner is on. It will burn your meat and make it very
dry. Use only one section at a time, grill or rotisserie.
Do not cover or obstruct the upper or lower vents on the rotisserie motor unit. The motor is air-
cooled and blocking these vents may cause the motor to overheat, shortening its lifespan.
Preparation
Recommended: dental floss or butcher string, scissors, broiler pan (bottom only), pliers, meat
probe, foil, and hot pads.
Working area
Allow enough space to accommodate food and rotisserie rod assembly in a clean environment.
1 Determine the center placement for the food,
put first prong on the rod, turn “L”-shaped
screw to tighten.
3 Pick up the rod, rotate it to check for balance.
If unbalanced, adjust prongs and food. Take
pliers and tighten the “L”-shaped screws on
both prongs.
2 Center tied meat/poultry on the rod, place
second prong, turn “L”-shaped screw to
tighten.
4 Remove grates and top rack on the grill. Place
bottom portion of broiler pan on ceramic rods
so meat drippings can be caught in pan.
Meat preparation
Tie meat with butcher string or dental floss in three areas. Purchase a roast that is equally balanced
from top to bottom in size to ensure meat will cook evenly while on the rotisserie. For poultry, tie
wings and legs to the body using dental floss or butcher string to prevent flopping around while
turning.
31
USING THE ROTISSERIE
To light the rotisserie burner before cooking
The location of the rotisserie burner makes it more susceptible to strong wind conditions, more so
than the protected grill burners. For this reason you should avoid operating the rotisserie during
windy conditions. As an added safety feature we’ve equipped the burner with an automatic safety
valve which will not allow gas to flow to the rotisserie burner unless the following conditions are
present with the knob on:
1 The safety valve button is pressed, and held down.
2 The safety valve thermocouple has been sufficientlyheated to keep safety valve open.
Open the hood. Push and hold the ignition button. You’ll hear a snapping sound. Turn the burner
knob to “HI”. Engage the safety valve button and continue to hold until the burner is lit. Once lit,
turn burner knob to desired setting. If the burner does not light within four to five seconds, release
the safety valve button and turn the burner knob to “OFF” and wait five minutes before trying again.
If relighting a hot burner, wait five minutes.
Never leave the burner knob on if rotisserie is not in use.
Never light the grill burners under the rotisserie while the rear rotisserie burner is lit.
IMPORTANT!
Electrical Earthing Instructions: this appliance (rotisserie motor) is equipped with a three-prong
(earthing) plug for your protection against shock hazard and should be plugged directly into a
properly earthed three-prong receptacle or a three-prong earthed extension cord rated for the power
of the rotisserie motor and approved for outdoor use. Do not cut or remove the earthing prong from
this plug. Use only a residual current device (RCD) protected circuit.
The rotisserie motor must be electrically earthed in accordance with local codes. The rotisserie
motor should be supplied through a residual current device (RCD) having a rated residual operating
current not exceeding 30 mA. Keep the rotisserie motor electric cord away from the heated surfaces
of the grill. When not in use, remove and store the motor in a dry location. To protect against
electric shock, do not immerse the cord or plug in water or other liquid. Unplug rotisserie unit from
the outlet when not in use and before cleaning. Allow the rotisserie to cool before putting on or
taking off parts.
Manual lighting
To manually light the rotisserie, place a butane lighter
near the tip of the thermocouple as shown in Fig. 26. Turn
the burner knob to “HI”. Hold the safety valve button in
for about four to five seconds or until the burner remains
lit. Once lit, turn burner knob to desired setting. If the
burner does not light within four or five seconds, release
the safety valve button and turn the burner knob to “OFF”
and wait five minutes before trying again.
IMPORTANT!
Keep hands and face away from front of burner! Stand to
the side when lighting. Once lit move hand away quickly.
Fig. 26
32
USING THE ROTISSERIE
IMPORTANT!
The prongs are very sharp. Keep hands
away from tips when removing the food.
Note: cover with foil for a 15 to 20 minute
waiting time. Meat will carve better and
juices will go back into the meat.
1 Place prepared rod into motor, lay across
and into the rollers on other side.
3 To check temperature of the meat, turn off
motor and turn temperature to low while
using a meat probe. Poultry should read 75°C
in the breast. Thermometer should touch the
breastbone, then lift up 2 cm from the bone to
get a more accurate temperature reading.
5 Remove the rod and place meat or poultry on
pan then remove prongs. Take care as the rod
will be hot.
2 Once placement has been verified, ignite
burner and start rotisserie motor. Keep on “HI”
for cooking all meats on the rotisserie.
4 Once finished, turn the motor and rotisserie
knob to “OFF”. If you have finished using the
appliance altogether, turn the main gas supply
off too.
Cooking on the rotisserie
33
CARE AND MAINTENANCE
General advice
Before carrying out any cleaning or maintenance, make sure that all burners are off, and gas to the
appliance has been shut off at the cylinder valve or shut-off valve.
Beware of hot surfaces. If you clean surfaces while they are still warm, make sure to wear barbecue mitts
for protection against heat and steam.
Clean and inspect the grill regularly, following the maintenance schedule below.
Keep the grill covered when not in use.
Recommended maintenance schedule
Before each use
Inspect the gas supply hose or piping for cracks, kinks, and any sign of abrasion or wear. If you find
evidence of any of these or are in doubt, do not use the appliance until it has been checked by a
qualified gas fitter.
After each use
Clean the grease tray to prevent grease accumulating, as grease deposits can become a fire hazard.
At the start of each season, or if the grill hasn’t been used for several weeks
Check supply connections for gas leaks. See following page for instructions. If there is any evidence of
leaks, do not use the appliance until it has been checked by a qualified gas fitter.
Inspect the grill burners thoroughly for spider webs and insect nests. If not removed, these could cause
a hazardous situation by blocking gas flow to the burners. Gas could then accumulate in the front of the
grill and catch on fire (called a ‘flashback’ fire). See further below for instructions on removing the grill
burners for cleaning.
Check the grill burners for clogged burner ports and any other sign of debris and blockage, clear if
necessary.
Periodically
Clean and re-season the grill grates and griddle plate.
Clean the full-width drip pan to prevent grease accumulating, as grease deposits could become a fire
hazard.
Check the power supply cord of the rotisserie motor for signs of damage. The rotisserie is not be used if
its cord is damaged.
At least twice a year
Have a qualified gas fitter check the gas supply connections and the entire system for gas leaks and
signs of damage or wear and tear.
Have a qualified gas fitter check the injectors for any sign of blockage or insect activity.
At least once a year
Check the spark ignition, and if necessary, replace the battery.
Every five years
Replace the hose on the ‘Quick-connect’ device (if used).
34
CARE AND MAINTENANCE
Fig. 27
Battery replacement
IMPORTANT!
Battery condition should be checked at least once a year.
1 Remove drip pan.
2 Open cart door (on cart model only).
3 Pull battery downwards (this may require use of pliers).
4 Re-install upward and push to snap (polarity shown in Fig. 27).
Regulator and hose replacement
The pressure regulator and hose assembly supplied with the unit must be used. If replacements are
needed, contact Customer Care. See section ‘Service’ for contact details. Do not use the grill if the
odour of gas is present. If the unit is LPG, screw the regulator into the cylinder and leak check the
hose and regulator connections with a soap and water solution before operating the grill. Turn all
knobs to “OFF” then turn on the gas supply. If LPG, check that there is gas in the tank.
IMPORTANT!
Before each use, inspect the gas supply piping or hose prior to turning the gas “ON”. If there is
evidence of cuts, wear, or abrasion, it must be replaced prior to use.
Always keep your face and body as far away from the grill as possible when lighting.
DO NOT leave the grill unattended while cooking.
Keep a spray bottle of soapy water near the gas supply valve and check connections before each use.
Do not attempt to light the grill if the odour of gas is present.
Wait five minutes before relighting a hot grill.
Grill grates
Method 1
Turn on “HI” for 15-20 minutes to burn any remaining food particles. After turning the grill “OFF”,
use a bristle barbeque brush to remove any remaining food particles or ash.
Method 2
The easiest way to clean the grill is immediately after cooking is completed and after turning off the
flame. Wear a barbeque mitt to protect your hand from the heat and steam. Dip a soft brass bristle
barbeque brush in a mixture of 2 cups of tap water and 1/2 cup of vinegar and scrub the hot grill.
Dip the brush frequently in the bowl of water and vinegar. Steam, created as water contacts the hot
grill, assists the cleaning process by softening any food particles. The food particles will fall onto the
ceramic rods and burn or fall into the drip pan. If the grill is allowed to cool before cleaning, cleaning
will be more difficult.
Method 3
Take about 1 foot of aluminum foil, crumpled up in a ball and rub it over cooled grates to release
food particles.
Note: grill grates must be re-seasoned after cleaning to prevent rust stains.
35
CARE AND MAINTENANCE
Ceramic rods
It is not necessary to remove the ceramic rods for cleaning. They burn themselves clean during the
next cooking operation. Periodically the trays holding the ceramic rods need to be turned over, and
shaken free of debris for a thorough cleaning. How often you use the grill and the amount and type
of food cooked will determine when it is necessary to clean the trays. If grease can be seen on the
top of the tubes or if you get a lot of flare-up during cooking, the tubes need to be turned over and
heated on “HI” for 30 minutes; longer for heavy soil.
Heat shields
These are located underneath the grill burners in the middle. Their purpose is to reflect heat back up
towards the grates, preventing the drip pan from getting too hot. They should not need cleaning. If they
need removed or put back in place (i.e. if they have moved in transit), then please follow the following
instructions:
2 Locate the four resting pins (two on the back
wall underneath the burner hangers and two
opposite at the front of the burner box).
4 Lift and guide the shields corners to rest on
the four pins located in step 2.
1 Remove grates and radiant trays from inside
the burner box.
3 Lower the heat shield down between the two
burners and tilt up to lay flat at the base of
the burner box.
36
Grease tray
Most of the grease from grilling, as well as boilovers and spills from the side burners (48BQR models
only) are channelled into the small grease tray insert.
Clean the grease tray after every use, but only after its contents have had time to cool. If not cleaned,
accumulated grease may catch on fire.
To clean, use hot water and dishwashing liquid. If necessary, soak the grease tray in hot soapy water to
soften stubborn residue. You may also use a non-abrasive nylon scourer.
Drip pan
The full-width drip pan collects any additional splatters and drippings not channeled into the grease tray.
Check and clean the drip pan periodically to prevent the accumulation of grease.
To clean, wipe out with a hot soapy cloth. Use a spatula to scrape off any dried-on residue. To remove
and replace drip tray and grease pan, see instructions below:
1 Make sure that all the burners are off, the gas supply has
been shut off at the cylinder or shut-off valve, and that the
grill and the contents of the drip pan and grease tray have
had time to cool.
2 Slowly begin pulling the drip pan out by its handle, taking
care not to spill any grease on the ground or yourself.
3 Once the grease tray insert is fully visible, unhook its tab in
the front and remove.
4 If you need to clean the drip pan too, first ensure you will
have a large enough and level surface, such as a benchtop,
for placing it on. You may also want another person to
help, as the drip pan is wide and difficult to balance by one
person. Continue pulling the drip pan all the way out, then
grab it on either side (being careful of sharp edges) and
remove from its slot. Place on a level surface.
5 To replace, follow these steps in reverse order. Make sure
that the grease tray locates securely in place and the drip
pan is pushed all the way back. Take care not to catch your
fingers under the handle when pushing the drip pan in.
Drop-on griddle plate (not supplied with unit, purchased separately)
1 Clean the griddle thoroughly with hot soapy water to remove any protective coating.
2 Rinse with a mixture of 4 cups water and 1/4 cup white vinegar. Dry thoroughly.
3 Pour 1 teaspoon vegetable oil into the centre of the griddle (do not use corn oil as it gets sticky). Rub
the oil over the entire surface of the griddle using a heavy cloth.
4 Place the griddle on the centre grill rack, light the burner and turn the control knob to a medium setting.
Turn the heat off when the oil begins to smoke. Allow the griddle to cool.
5 Repeat Step 3. Be sure to cover the entire surface with the oil.
6 Repeat Step 4. Allow the griddle to cool. Wipe the entire surface of griddle using a heavy cloth. Apply a
very thin layer of vegetable oil. The griddle is now ready to use.
IMPORTANT!
If the griddle is not used for a period of time, re-season it to avoid rusting.
CARE AND MAINTENANCE
37
CARE AND MAINTENANCE
To replace the grill burners after cleaning
1 With the burner held at a 45 degree angle front to back, lower
each grill burner back into place, ensuring that the burner inlet
is centred on the injector inside the valve hole in the front (Fig.
32 & 33), and that the burner slides into the collector box on
the side, as shown in Fig. 34.
2
With the burner inlet and side properly in place, locate the
tabs at the rear of the burner into the matching slots on the
support bracket. Check that the burner is level and does not
rock.
3 Refit the clamps and fixing screws to secure the burner in
place.
4 Light all the burners and check for proper flame
characteristics. If adjustments are necessary, refer to the
‘Burner adjustment’ page in the ‘Installation’ section.
5 Once you have verified that the burners function correctly,
replace the grease shields, radiant trays, and grill grates.
IMPORTANT!
Centre the burner onto the orifice properly before lighting the grill to prevent fire hazard or explosion.
KNOB CONTROL
VALVE
BURNER
VENTURI
VALVE
PANEL
⁄
”
MIN
Fig. 32 Fig. 33
Fig. 34
REMOVE DRIP PAN TO VIEW CONNECTION
Burner alignment
COLLECTOR BOX BURNER INLET
38
CARE AND MAINTENANCE
Stainless steel
The grill is made from non-rusting and non-magnetic stainless
steel. After initial usage, areas of the grill may discolour from
the intense heat given off by the burners, this is normal.
There are many different stainless steel cleaners available.
Always use the mildest cleaning procedure first, scrubbing in
the direction of the grain. To touch up noticeable scratches in
the stainless steel, sand very lightly with wet 100 grit emery
paper in the direction of the grain. Specks of grease can
gather on the surfaces of the stainless steel and bake on to
the surface and give the appearance of rust. For removal use
an a mildly abrasive pad in conjunction with a stainless steel
cleaner. Always rub in the direction of the grain.
Note: stainless steel tends to corrode in presence of chlorides
and sulfides especially in coastal areas. To ensure corrosion
prevention, wash all stainless steel surfaces every three to
four weeks with fresh water and stainless cleaner. Keep grill
covered when not in use.
Side burner ignitors
Wipe with a water dampened cotton swab. Be careful not to
damage the electrode (see Fig. 28).
To remove the grill burners for cleaning
1 Ensure the burners have cooled and the gas supply has been
turned off at the cylinder valve or shut-off valve.
2 Remove the grill grates, then lift out the radiant trays and
grease shields .
3 Using a Phillips screwdriver, unscrew the clamps holding the
burners in place on either side (Fig. 30). Put the clamps and
screws safely aside.
4 Grasp the curved section of the burner in the rear and gently
pull up to release the securing tabs from the rear support
bracket.
5 Move the burner slightly away from you so as to slide it out
from the collector box and disengage the burner inlet from the
injector inside the valve hole in the front.
6 Angle the burner sideways and lift out.
Grill burner cleaning
Clean the exterior of the burner with a stainless steel wire
brush. Clear stubborn scale with a metal scraper. Clear any
clogged ports with a straightened paper clip. Never use a
wooden toothpick as it may break off and clog the port.
Shake out any debris through the air shutter opening. Use
a flashlight to inspect the burner inlet to ensure it is not
blocked. If obstructions can be seen, use a metal wire coat
hanger that has been straightened (See Fig. 31).
Injector cleaning
Injectors should be checked for signs of blockage twice every
year. As injector removal requires a special tool, this must be
done by a qualified gas fitter only. Removal of injectors by an
unqualified person may create a hazardous situation.
Fig. 28
Fig. 29
Fig. 30
Fig. 31
GRILL GRATE
RADIANT TRAY
GREASE SHIELD
39
CARE AND MAINTENANCE
Fig. 35
Brass ring locating pins
Electrode
Main burner
port ring
Locating notch
Burner
base
Venturi
Locating holes
Cap
Side burners (BGB48 BQR model)
For proper lighting and performance keep the
burners clean. It is necessary to clean the burners
if they do not light even though the ignitor clicks,
if there has been a severe boil over, or when the
flame does not burn blue. Be certain all burner
knobs are in the off position before attempting
to clean the burners. The burners have been
designed for ease in cleaning. When the grates
and burners are cool, remove the grate. The
burner cap and the brass port ring can easily be
lifted off. Wash these parts in hot soapy water,
rinse and dry thoroughly. The burner caps are
porcelain enamel. Follow the directions that
were given for the burner grates. A bristle brush
can be used to clean out the toothed burner
ports, if necessary. After cleaning, it is important
to make sure the location pins on the bottom
side of the port ring are properly aligned with
the corresponding holes in the base. Incorrect
alignment will produce a potentially dangerous
flame and poor burner performance (see Fig. 35).
Side burner grates (BGB48 BQR model)
When lifting the grates be careful as they are heavy. Place them on a protected surface, so they won’t
scratch the surface they are laid on. The burner grates are matte enamel over cast iron. When cool,
they may be wiped clean using hot soapy water, then rinsed and wiped dry. The burner grates will not
rust as they are matte enamel on both sides for durability.
The enamel may pop off the edge of the grates due to rapid temperature change when the burners are
turned on. Do not be concerned as this does not result in the deterioration of the grates. The cast iron
soon darkens to blend with the enamel. Be careful when wiping an area where the enamel has popped
off, as the edges may be sharp.
40
TROUBLESHOOTING
Before calling for service
If the grill does not function properly, use the following checklist before contacting Customer
Care to arrange for service. You may save the cost of a service call. Troubleshooting is for general
purposes only. If the problem persists and you feel you require service, contact Customer Care. Only
authorised agencies can perform warranty service. See section ‘Service’ for contact details.
PROBLEM WHAT TO DO
Grill won’t light when
the the ignition button is
pushed.
Check the gas supply is on.
Ensure the grill is cool. Remove the grill top grates and the ceramic
radiant trays, watch the ignitor tip. You should see a spark jump from
the tip of the ignition when the ignition button is pushed.
If there is no spark when ignition button is pushed, check the battery
condition. Battery condition should be checked at least once a year.
Attempt to match light the burner (see section ‘Lighting
instructions’). Check to see that other burners on the unit operate.
Clean ignitor tip of any debris.
Burner flame is yellow or
orange, in conjunction
with the odour of gas.
Check the burner inlet for obstructions such as spider webs. Check
the air shutter for proper adjustment.
Grill may be in a dusty area. Move to less dusty area if possible.
Low heat with knob in “HI/
SEAR” position.
If only one of the burners appears low, clean the injector and
burner, clearing ports of any obstruction (see section “Care and
maintenance”).
Grill may be in a dusty area. Move to less dusty area if possible.
Check for proper gas supply and pressure.
Pre-heat grill for a full 15 minutes.
If using LPG gas, check for empty cylinder. Performance may drop off
as the cylinder approaches empty.
Rotisserie won’t light.
Check the gas supply is on.
Check there is a spark at the electrode.
Check the rotisserie burner lights when attempting to light with a
butane lighter.
Rotisserie lights, but will
not hold flame once
button is released.
Continue holding safety valve button in depressed position until
burner remains lit when released.
41
SERVICE
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
Suburb
Town
Country
How to obtain service
For warranty service and to purchase replacement parts, please contact Customer Care. To arrange for
service under warranty, please have the following information ready:
Model number (can be found on the inside, right side panel behind the drip pan handle. See page 23).
Serial number (can be found on the inside, right side panel behind the drip pan handle. See page 23).
Code (can be found on the inside, right side panel behind the drip pan handle. See page 23).
Date of installation.
A brief description of the problem.
Contact us through our local website
New Zealand www.fisherpaykel.com/nz/support
Australia www.fisherpaykel.com/au/support
Write to us
New Zealand Fisher & Paykel Appliances Limited
PO Box 58546
Botany, Auckland 2163
Fax: (09) 273 0656
Email: customer.care@fp.co.nz
Australia Fisher & Paykel Customer Services Pty
PO Box 798,
Cleveland,
QLD 4163
Fax: + 61 7 3826 9298
Email: customer.care@fp.com.au
42
WARRANTY
2
You receive a two year Manufacturer’s Warranty with this product. Fisher & Paykel Appliances will
repair (or at its option replace) any part which is found to be defective within two years from
date of purchase, without cost to you for either parts or labour.
+13
You also receive an additional 13 year parts only warranty on your stainless steel grill cover, burner
box,cooking grates, grill racks (excluding discoloration or surface corrosion). This additional 13 year
warranty commences on the day following the expiry of the two year manufacturer’s Warranty and
excludes labour.
+3
You also receive an additional three year parts only warranty on your stainless steel grill burners,
stainless steel side shelf elements, stainless steel grill cart elements and all cast alloy parts
(excluding discoloration or surface corrosion). This additional 3 year warranty commences on the
day following the expiry of the two year manufacturer’s Warranty and excludes labour.
Fisher & Paykel Appliances will repair (as to parts) or, at its option replace any part which is found
to be defective within the additional warranty periods. You will be responsible for any labour costs,
including applicable call-out or service fees and freight.
This warranty DOES NOT cover
A Service calls which are not related to any defect in the Product. The cost of a service call will be charged
if the problem is not found to be a product fault. For example:
Correcting the installation of the product.
Instructing you how to use the product.
Replacing house fuses or incorrect house wiring or plumbing.
Correcting fault(s) caused by the user.
Noise or vibration that is considered normal, e.g. drain/fan sounds, regeneration noises or user warning beeps.
Correcting damage caused by pests, e.g. rats, cockroaches etc.
b Defects caused by factors other than:
Normal domestic use.
Use in accordance with the Product’s User Guide.
C Defects to the Product caused by accident, neglect, misuse or Act of God.
D The cost of repairs carried out by repairers other than Fisher & Paykel Authorised Repairers or the cost
of correcting such unauthorised repairs.
E Normal recommended maintenance as set out in the Product’s User Guide.
F Repairs when the product has been dismantled, repaired or serviced by other than a Fisher & Paykel
Authorised Repairer.
G Pick-up and delivery.
H Transportation or travelling costs involved in the repair when the product is installed outside.
43
To make a claim under any warranty,
Call customer care 1300 650 590 or email [email protected].
Service under any warranty must be provided by an authorised Fisher & Paykel Appliances Service
provider. Used other than in accordance with the products user guide and other than for normal
domestic use may invalidate any warranty. This warranty is an extra benefit and does not affect your
legal rights.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
To view full terms and conditions, visit ww.fisherpaykel.com/au
You must retain your original proof of purchase. Failure to produce proof of purchase when
requested may, at Fisher & Paykel’s discretion, invalidate your claim. The warrantor is: Fisher &
Paykel Australia Pty Ltd, 16 Parramatta Road, Lidcombe, NSW 2141. Ph Customer Care: 1300 650 590
Email: [email protected].
WARRANTY
NZ AU
590424F 04.18
WWW.DCSAPPLIANCES.COM
© Fisher & Paykel Appliances 2018. All rights reserved.
The product specifications in this booklet apply to the specific products
and models described at the date of issue. Under our policy of continuous
product improvement, these specifications may change at any time. You
should therefore check with your Dealer to ensure this booklet correctly
describes the product currently available.
