www.grundig.com
www.grundig.com
DISHWASHER
USER INSTRUCTIONS
GNF41825Z
ENG
DISHWASHER
USER INSTRUCTIONS
GNF41825Z
ENG
Please read this user manual first!
Dear Customer,
Thank you for preferring a Grundig product. We hope that you get the best results
from your product which has been manufactured with high quality and state-of-the-art
technology. Therefore, please read this entire user manual and all other accompanying
documents carefully before using the product and keep it as a reference for future use.
If you handover the product to someone else, give the user manual as well. Follow all
warnings and information in the user manual.
Remember that this user manual is also applicable for several other models. Differences
between models will be identified in the manual.
Explanation of symbols
Throughout this User Manual the following symbols are used:
C
Important information or useful
hints about usage.
A
Warning for hazardous situations
with regard to life and property.
B
Warning for electric shock.
Packaging materials of the
product are manufactured
from recyclable materials in
accordance with our National
Environment Regulations.
Do not dispose of the packaging materials together with the domestic or other wastes.
Take them to the packaging material collection points designated by the local authorities.
CONTENTS
1 INSTRUCTIONS FOR SAFETY
AND ENVIRONMENT 4
General safety ............................................... 4
Intended use ................................................... 4
Children’s safety ............................................ 5
Disposing of packaging material ................. 5
Transportation of the product ....................... 5
Compliance with WEEE Directive and
Disposing of the Waste Product ................... 6
Compliance with RoHS Directive ................. 6
Package information ...................................... 6
2 DISHWASHER 7
Overview ........................................................ 7
Fan drying system .......................................... 8
Technical specifications ................................. 8
3 INSTALLATION 9
Appropriate installation location .................. 9
Connecting water supply .............................. 9
Connection to the drain ................................ 9
Adjusting the feet .........................................10
Electrical connection ...................................10
This appliance must be earthed ................. 11
Fitting a different plug ................................. 11
Initial use ....................................................... 11
4 PREPARATION 12
Tips for energy saving ................................. 12
Water softening system ............................... 12
Adjusting the water softening system ......... 12
Adding salt ...................................................14
Detergent ......................................................15
Tablet detergents ......................................... 16
Rinse aid ....................................................... 17
Items not suitable for washing in the
dishwasher ................................................... 17
Placing the dishes into the dishwasher ...... 18
Adjusting the height of the upper basket ...20
Collapsible upper basket wires .................. 21
Upper basket height adjustable rack ......... 21
Tray Wash Supports .................................... 21
Ceiling cutlery basket ..................................22
Collapsible lower basket tines ....................23
Cutlery basket .............................................23
5 OPERATING THE
PRODUCT 24
Programme Selection / Programme Cancel
key .................................................................25
Function Keys ...............................................25
Preparing the machine ................................25
Programme selection ...................................25
Auxiliary functions .......................................27
Scheduling the washing time ......................28
Starting the programme ..............................28
Cancelling the programme .........................28
Salt indicator ( ) .......................................29
Rinse Aid indicator ( ) ..............................29
End of programme .......................................29
Adjusting the amount of rinse aid...............29
Water cut-off warning .................................30
Overflowing warning ..................................30
6 MAINTENANCE AND
CLEANING 31
Cleaning the outer surface of the product 31
Cleaning the interior of the machine.......... 31
Cleaning the filters ....................................... 31
Cleaning the hose filter ...............................32
Cleaning the impellers.................................33
Lower impeller ..............................................33
Upper impeller ............................................33
7 TROUBLESHOOTING 34
8 GUARANTEE 39
4
DISHWASHER / USER INSTRUCTIONS
/45 EN
INSTRUCTIONS FOR SAFETY AND ENVIRONMENT
1
This section contains safety
instructions that will help to give
protection from risk of personal
injury or property damage. Failure
to follow these instructions shall
void all warranties.
General safety
• Never place the product
on a carpet-covered floor;
otherwise, lack of airflow
beneath the product will cause
electrical parts to overheat.
This will cause problems with
your product.
• Do not operate the product
if the power cable / plug is
damaged! Call the Authorised
Service Agent.
• Connect the product to a
grounded outlet protected
by a fuse complying with
the values in the “Technical
specifications” table. Do
not neglect to have the
grounding installation made
by a qualified electrician.
Our company shall not be
liable for any damages that
will arise when the product
is used without grounding in
accordance with the local
regulations.
• The water supply and
draining hoses must be
securely fastened and remain
undamaged.
• Unplug the product when not
in use.
• Never wash the product by
spreading or pouring water
onto it! There is the risk of
electric shock!
• Never touch the plug with
wet hands! Never unplug by
pulling on the cable, always
pull out by grabbing the plug.
• The product must be
unplugged during installation,
maintenance, cleaning and
repairing procedures.
• Always have the repair
procedures carried out by the
Authorised Service Agent.
Manufacturer shall not be held
liable for damages that may
arise from procedures carried
out by unauthorised persons.
• Never use chemical solvents in
the product. They bring forth
the risk of explosion.
• When you pull the upper and
lower baskets out completely,
the door of the product will
bear all the weight of the
baskets. Do not put other
loads on the door; otherwise,
the product may tilt.
• Never leave the door of the
product open apart from
loading and unloading
procedures.
• Do not to open the door of
the product when it is running
unless necessary. Be careful
for the rush of hot steam when
you need to open the door.
Intended use
• This product has been
designed for domestic use.
• It must be used to do the
domestic type dishes only.
• This appliance is intended
to be used in household and
similar applications such as:
DISHWASHER / USER INSTRUCTIONS
5 / 45
EN
Instructions for safety and envIronment
- Staff kitchen areas in shops,
offices and other working
environments.
• Only dishwasher safe
detergents, rinse aids and
additives must be used.
• The manufacturer waives
any responsibility arisen
from incorrect usage or
transportation.
• This appliance can be used
by children aged from 8 years
and above and persons with
reduced physical,sensory
or mental capabilities or
lack of experience and
knowledge if they have
been given supervision or
instruction concerning use
of the appliance in a safe
way and understand the
hazards involved. Children
shall not play with the
appliance. Cleaning and
user maintenance shall not
be made by children without
supervision.
Children’s safety
• Electrical products are
dangerous for the children.
Keep children away from the
product when it is in use. Do
not let them to tamper with the
product.
• Do not forget to close the door
of the product when leaving
the room where it is located.
• Store all detergents and
additives in a safe place away
from the reach of the children.
Disposing of packaging
material
Packaging materials are
dangerous to children. Keep
packaging materials in a safe
place away from reach of the
children.
Packaging materials of the product
are manufactured from recyclable
materials. Dispose of them
properly and sort in accordance
with recycled waste instructions.
Do not dispose of them with
normal domestic waste.
Transportation of the
product
A
If you need to move the
product, do it in upright
position and hold from
the rear side. Tilting the
product onto its front side
may cause the electronic
parts in it get wet and
damaged.
1. Unplug the product before
transporting it.
2. Remove water drainage and
water supply connections.
3. Drain the remaining water in
the product completely.
6
DISHWASHER / USER INSTRUCTIONS
/45 EN
Instructions for safety and envIronment
Compliance with WEEE
Directive and Disposing of
the Waste Product
This product complies with
EU WEEE Directive
(2012/19/EU). This product
bears a classification symbol
for waste electrical and electronic
equipment (WEEE).This product
has been manufactured with high
quality parts and materials which
can be reused and are suitable for
recycling. Do not dispose of the
waste product with normal
domestic and other wastes at the
end of its service life. Take it to the
collection center for the recycling
of electrical and electronic
equipment. Please consult your
local authorities to learn about
these collection centers.
Compliance with RoHS
Directive
The product you have purchased
complies with EU RoHS Directive
(2011/65/EU). It does not
contain harmful and prohibited
materials specified in the Directive.
Package information
Packaging materials of the product
are manufactured from recyclable
materials in accordance with our
National Environment Regulations.
Do not dispose of the packaging
materials together with the
domestic or other wastes. Take
them to the packaging material
collection points designated by the
local authorities.
DISHWASHER / USER INSTRUCTIONS
7 / 45
EN
DISHWASHER
2
Overview
15
1. Upper basket
2. Upper impeller
3. Lower impeller
4. Silverware basket
5. Door
6. Rating Label
7. Control panel
8. Detergent dispenser
9. Lower basket
10. Filters
11. Salt reservoir lid
12. Upper basket rail
13. Upper cutlery basket (depends on
model)
14. Tabletop (depends on model)
15. Fan drying system (depends on model)
8
DISHWASHER / USER INSTRUCTIONS
/45 EN
Dishwasher
Technical specifications
Compliance to standards and test data / EC declaration of conformity
This product complies with the following EU directives;
Development, production and sales stages of this product comply with the safety
rules included in all pertaining European Community regulations.
2014/35/EU, 2014/30/EU, 93/68/EC, IEC 60436/DIN 44990, EN 50242
Power input 220-240 V, 50 Hz (see rating label)
Total power consumption 1800-2100 W (see rating label)
Heater power consumption 1800 W (see rating label)
Total current (depends on the model) 10 A (see rating label)
Drain pump power consumption 30 W (see rating label)
Water pressure 0.3 –10 bar (= 3 – 100 N/cm² = 0.01-1.0
Mpa)
C
Technical specifications may be changed without prior notice to improve the
quality of the product.
C
Figures in this manual are schematic and may not match the product exactly.
C
Values stated on the markings of the product or in the printed documents
accompanying the product are obtained in the laboratory on basis of the relevant
standards. Depending on operational and environmental conditions of the
product, these values may vary.
Note for test institutions:
Data required for performance tests shall be provided upon request. Requests can be
e-mailed to the following address:
Do not forget to provide the code, stock and serial numbers of the product to be tested in your
request e-mail along with your contact information. Code, stock and serial numbers of the
product may be found on the type label attached to the side wall of the door.
Fan drying system
Fan drying system ensures efficient drying of your dishes.
It is normal to hear a different sound than that of washing cycle during fan operation.
DISHWASHER / USER INSTRUCTIONS
9 / 45
EN
3
INSTALLATION
To make the product ready for use, make
sure that the electricity, tap water supply and
water drainage systems are appropriate
before calling the Authorised Service Agent.
If they are not, call a qualified technician
and plumber to have any necessary
arrangements carried out.
C
Preparation of the location and
electrical, tap water and waste
water installations at the place
of installation is under customer's
responsibility.
B
Manufacturer shall not be held
responsible for damages arising
from processes carried out by
unauthorised persons.
A
Prior to installation, visually
check if the product has any
defects on it. If so, do not have
it installed. Damaged products
cause risks for your safety.
C
Make sure that the water inlet
and discharge hoses are not
folded, pinched or crushed
while pushing the product into
its place after installation or
cleaning procedures.
When placing the product, pay attention not
to damage the floor, walls, piping, etc. Do
not hold the product from its door or panel
to move it.
Appropriate installation
location
• Place the product on a solid and flat
floor that has sufficient load carrying
capacity! The product must be installed
on a flat surface in order for the door to
be closed comfortably and securely.
• Do not install the product at places
where temperature may fall below 0ºC.
• Place the product on a rigid floor. Do
not place it on a long pile rug or similar
surfaces.
B
Ensure the power cable does not
get trapped under the product.
• Make sure that you select a location
that will allow you to load and unload
the dishes in a fast and comfortable
manner.
• Install the product in a place close
to the tap and the drain. Select the
installation location by considering
that it will not be changed after the
connections are made.
Connecting water supply
• Do not use old or used water inlet hose
on the new product. Use the new water
inlet hose supplied with the product.
• Connect the water inlet hose directly
to the cold water tap. Permitted water
temperature up to 25°C. Pressure
coming from the tap should be minimum
0.3 and maximum 10 bars. If the water
pressure exceeds 10 bars, a pressure
relief valve should be installed in
between.
• Open the tap completely after making
the connections to check for water
leaks.
A
For your safety, close the water
inlet tap completely after the
washing programme is over.
Connection to the drain
Water discharge hose can directly be
connected to the drain hole or sink’s
drainage. The length of this connection
must be min. 50 cm and max. 100 cm from
the floor. A discharge hose longer than 4
meters will cause washing performance to
be affected.Attach the water discharge hose
10
DISHWASHER / USER INSTRUCTIONS
/45 EN
Installation
to the drainpipe without bending it. Tightly
fix the water discharge hose to the drainpipe
in order to prevent any dislocation of the
water discharge hose during operation of
the product.
min
300
min
120
max 1000
min 500
C
Drainpipe must be connected
to the foul water system and it
should not be connected to any
surface water drain.
Adjusting the feet
If the door of the product cannot be closed
properly or if the product wobbles when
you push it slightly, then you need to adjust
the feet of the product. Adjust the feet of the
product as illustrated in the relevant section.
A
Diswashers door must be
aligned properly otherwise hot
steam can escape! Danger of
serious burns, other injury or
may damage furniture.
Electrical connection
Before you insert the plug into the wall
socket make sure that the voltage and
the frequency shown in the rating label
corresponds to your electricity supply.
We recommend that this appliance be
connected to the mains supply via a suitable
switched and fused socket in a readily
accessible position.
If the supply cord or the mains lead is
damaged please do not replace it yourself.
The supply cord or the mains lead must be
replaced by a Authorised Service Agent or a
similarly qualified person.
DISHWASHER / USER INSTRUCTIONS
11 / 45
EN
Installation
A
This appliance must be
earthed
If the fitted moulded plug is not
suitable for your socket, then the
plug should be cut off and an
appropriate plug fitted.
Destroy the old plug, which is cut
off as a plug with a bared cord
could cause a shock hazard if
inserted into a socket elsewhere
in the house.
The moulded plug on this
appliance incorporates a 13A
fuse. Should the fuse need to
be replaced an ASTA approved
BS1362 fuse of the same rating
must be used. Do not forget to
refit the fuse cover. In the event
of losing the fuse cover, the
plug must not be used until a
replacement fuse cover has been
fitted. Colour of the replacement
fuse cover must be the same
colour as that visible on the pin
face of the plug. Fuse covers
are available from any good
electrical store.
Fitting a different plug
As the colours of the wires in the mains
lead of this appliance may not correspond
with the coloured markings identifying the
terminals on your plug, proceed as follows:
1. Connect the green - yellow or green
(earth) wire to the terminal in the plug
marked ‘E’ or with the symbol or
coloured green and yellow or green.
2. Connect the blue (neutral) wire to the
terminal in the plug marked ‘N’ or
coloured black.
3. Connect the brown (live) wire to the
terminal in the plug marked ‘L’ or
coloured red.
With the alternative plugs a 13A fuse must
be fitted either in the plug or adaptor or
in the main fuse box. If in doubt contact a
qualified electrician.
Initial use
Before starting to use the product, make
sure that all preparations are made
in accordance with the instructions in
sections “Important safety instructions” and
“Installation”.
• Before using the product, fill the salt
reservoir with 1 litre of water, add salt
(see next page) and stir to dissolve.
Run the Dishwasher without dishes on a
short programme with a small amount
of detergent.
A
There might be a small amount
of water left in the product after
factory quality control tests. This
causes no harm to the product.
12
DISHWASHER / USER INSTRUCTIONS
/45 EN
PREPARATION
4
Tips for energy saving
Following information will help you use the
product in an ecological and energy-efficient
manner.
Wipe away any coarse food remnants on
the dishes before putting them in the product.
Operate the product after filling it
completely.
When selecting a programme, consider
the table of "Programme data and average
consumption values".
Do not put more detergent than suggested
on the detergent package.
Water softening system
The product is equipped with a water
softening system which reduces the hardness
of incoming water. This system softens
the supply water to a level that will allow
washing the dishes with the required quality.
C
The mains water hardness must
be softened if it is over 7°dH.
Otherwise, hardness ions will
accumulate on the dishes that
are washed and may affect the
washing, rinsing and drying
performances of the machine.
Adjusting the water softening
system
Cleaning, rinsing and drying performance
of your dishwasher will increase when water
softening system is adjusted properly.
Adjust the new water hardness level
according to the Water hardness level
instruction in this booklet.
Use the test strip supplied with the product
according to the steps given below to
determine hardness level of your supply
water.
DISHWASHER / USER INSTRUCTIONS
13 / 45
EN
Preparation
Remove the test
strip from the
packet.
Turn on the tap and
let the water run for
about a minute.
Hold the test strip in
the water for about
a second.
Remove the test
strip from the water
and shake it.
Wait for 1 minute. The test strip shows
you the hardness
level.
After determining hardness level of the supply water:
1. After switching on your machine, long press the Menu key
2. Pres the settings menu key for 3 seconds to enter the Settings Menu.
3. Using <- and +> keys, proceed until the water hardness setting indicator becomes on (“r”
position will be displayed).
4. Using the Selection key, adjust water hardness level according to the hardness of the supply
water. For correct setting please see “Water hardness level setting table”.
5. Press the Menu key to exit the settings menu. Your setting will be saved automatically.
Water hardness level adjustment table
Hardness
Level
English Water
Hardness °dE
German Water
Hardness °dH
French Water
Hardness °dF
Water Hardness Level Indicator
Level 0
0-5 0-4 0-8
Press the Selection key to switch the water
hardness level to position 1. (r1)
Level 1
6-9 5-7 9-13
Level 2
10-15 8-12 14-22
Press the Selection key to switch the water
hardness level to position 2. (r2)
Level 3
16-19 13-15 23-27
Press the Selection key to switch the water
hardness level to position 3. (r3)
Level 4
20-24 16-19 28-34
Press the Selection key to switch the water
hardness level to position 4. (r4)
Level 5
25-62 20-50 35-90
Press the Selection key to switch the water
hardness level to position 5. (r5)
In order to protect your glassware against glass corrosion in an optimal way, you have to
perform the same hardness settings, which you have made in the control panel, with the
regeneration setting switch.
For example, if you have adjusted to “3rd level” in the control panel, also set the regeneration
adjustment switch to 3rd level.
Regeneration Adjustment Switch
0th Level 1st Level 2nd Level 3rd Level 4th Level 5th Level
1 1 2 3 4 5
14
DISHWASHER / USER INSTRUCTIONS
/45 EN
Preparation
If the hardness level of the supply water
is above 90 °dF or if you are using well
water, then it is recommended to use water
purification devices and special filters.
If the hardness level of the supply water is
below 13°dF, there is no need to use salt
in your dishwasher. If this is the case, “No
Salt Warning Indicator” (if any) illuminates
continuously on the panel of your machine.
If the water hardness level adjustment is set
to level 1, the “No salt warning indicator”
will illuminate continuously although it is not
necessary to use salt. If you use salt under
this condition, salt will not be consumed and
the Salt indicator will not illuminate.
C
If you move your house, it is
necessary to readjust water
hardness level of your machine
by considering the information
given above according to the
hardness level of the supply
water in your new location. Your
machine will display the most
recently adjusted water hardness
level.
C
Salt reservoir will be filled
with water when you start
the product. For this reason,
add salt before operating the
machine.
1. Firstly, take the lower basket out to add
softening salt.
2. Turn the salt reservoir lid counter-
clockwise to open it (A).
3. Add 1 litre of water to salt reservoir of
your machine only in initial use.
4. Fill the salt reservoir with salt by
using the salt funnel (D). To speed up
dissolution rate of salt in water, stir it with
a spoon.
C
You can put about 2 kg of
softening salt into the salt
reservoir.
5. Replace the lid and tighten it when the
reservoir is full.
Adding salt
Water softening system needs to be
regenerated in order for the product
operates with the same performance
continuously. Dishwasher salt is used for this
purpose.
C
Use only special softening salts
produced particularly for the
dishwashers in your machine.
C
It is recommended to use
granule- or powder-formed
softening salts in the water
softening system. Do not use
salts that do not completely
dissolve in water such as table
salt or rock salt. Otherwise the
performance of the system may
deteriorate in time.
DISHWASHER / USER INSTRUCTIONS
15 / 45
EN
Preparation
C
You need to add salt right before
starting the machine. Thus, the
overflowing salty water will be
flushed immediately, preventing
the risk of corrosion in machine.
In cases where you would not
start washing immediately, run
your machine empty in the
shortest program.
C
Since different salt brands in the
market have different particle
sizes and since the water
hardness may vary, dissolution
of the salt in water may take
a couple of hours. Therefore,
Salt Indicator remains on for a
while after adding salt into the
machine.
Detergent
You can use powder, liquid/gel or tablet
detergents in the machine.
A
Only use in the machine the
detergents produced particularly
for use with dishwashers.
We recommend you not use
detergents that contain chlorine
and phosphate as they are
harmful for the environment.
Adding detergent
C
Pay attention to the warnings
on the detergent packaging to
get better washing and drying
results. Contact the manufacturer
of the detergent for further
questions.
A
Do not put solvents into the
detergent dispenser. There is the
risk of explosion!
Put the detergent into the detergent dispenser
just before operating the machine as
illustrated below.
1. Push the latch to right to open the
detergent dispenser lid (A).
2. Put suggested amount of powder, liquid/
gel or tablet detergent in the reservoir.
C
Inside the detergent dispenser
there are level markings that help
you use appropriate amount
of powder detergent. When
brimful, detergent dispenser will
contain 45 cm³ of detergent. Fill
detergent up to 15 cm³ or 25
cm³ level marks in the detergent
dispenser according to fullness
of the machine and/or soiling
degree of the dishes. One
tablet is enough if you are using
detergent tablets.
3. Push the lid of the detergent dispenser to
close it. A "click" will be heard when the
lid is closed.
16
DISHWASHER / USER INSTRUCTIONS
/45 EN
Preparation
1
2
3
C
Use powder or liquid/gel
detergent in short programmes
without prewash since the
solubility of the tablet detergent
changes depending on the
temperature and time.
Tablet detergents
In addition to the conventional tablet
detergents, there are also commercially
available detergent tablets that show water
softening salt and/or rinse aid effect. Some
types of these detergents contain special-
purpose components such as glass and
stainless steel protectors. These tablets show
their effects up to a certain water hardness
level (21°dH). Water softening salt and
rinse aid must also be used together with the
detergent if the water hardness level is above
the mentioned level.
C
The best washing performance in
dishwashers is obtained by using
detergent, rinse aid and water
softening salt individually.
C
Observe the instructions of the
detergent manufacturer on the
package when using tablet
detergents.
C
Contact the detergent
manufacturer if your dishes
are wet and/or if you notice
limescale spots particularly on
your glasses after the washing
programme is over when using a
tablet detergent.
When you switch to powder
detergent from tablet detergent:
1. Make sure that salt and rinse aid
reservoirs are full.
2. Set the water hardness to the highest
level and perform an empty run.
3. After the empty washing cycle, review
the user manual and readjust the water
hardness level so as to suit the water
supply.
4. Make the appropriate rinse aid settings.
DISHWASHER / USER INSTRUCTIONS
17 / 45
EN
Preparation
4. If there are stains on tableware items
after washing, level must be increased
and if there is a blue trace after wiping
them by hand, it must be decreased. This
is set to position 3 as factory default.
C
The rinse aid adjustment is
described under "Adjusting
the amount of rinse aid" in
the section for operating the
machine.
C
Wipe clean any spilled rinse
aid outside the reservoir. Rinse
aid that spilled accidentally
will cause foaming and it will
eventually decrease washing
performance.
Items not suitable for washing
in the dishwasher
• Never wash dishes soiled by cigarette
ash, candle remnants, polish, dyestuff,
chemicals, etc. in your dishwasher.
• Do not wash silverware and cutlery
with wooden or bone stems, glued
pieces, or pieces that are not resistant
to heat, as well as copper and tin-
plated containers in the dishwasher.
C
Decorative prints of chinaware
as well as aluminium and silver
items may get discoloured or
tarnished after washing in the
dishwasher just as it happens
in handwashing as well. Some
delicate glass types and crystals
may become dull in time. We
strongly recommend you to
check if the tableware you are
going to purchase is suitable
for washing especially in the
dishwasher.
Rinse aid
C
The rinse aid used in dishwashers
is a special combination
that aims to increase drying
efficiency and prevent water
or lime stains on the washed
items. For this reason, care must
be paid to have rinse aid in the
rinse aid reservoir and to use
rinse aids produced specially for
dishwashers only.
1. Open the lid of the rinse aid reservoir
with the help of the latch.
2. Fill the reservoir until “MAX” level.
3. Slightly press the point (B) of the
reservoir lid to close it.
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DISHWASHER / USER INSTRUCTIONS
/45 EN
Preparation
Placing the dishes into the
dishwasher
You can use your dishwasher in the optimum
way with respect to energy consumption and
washing and drying performance only if you
place the dishes in an orderly way.
• Wipe away any coarse food remnants
(bones, seeds, etc.) on the dishes
before placing them in the dishwasher.
• Place thin, narrow pieces in the middle
sections of baskets if possible.
• Place the heavily soiled and bigger
items in the lower basket and smaller,
delicate and light items in the upper
basket.
• Place the hollowed dishes such as
bowls, glasses and pans upside down
in the dishwasher. Thus, accumulation
of water in deep hollows is prevented.
A
To prevent possible injuries,
always place the sharp and
pointed dishes such as service
fork, bread knife, etc. upside
down so as their pointed ends
will face down or they will lie
horizontally in the dish basket.
Unload dishes in the lower basket first and
then the dishes in the upper basket.
DISHWASHER / USER INSTRUCTIONS
19 / 45
EN
Preparation
Suggestions for loading the dishwasher
Lower basket
Upper basket
Improper Loading Of Dishware
Improper Loading Of Dishware
20
DISHWASHER / USER INSTRUCTIONS
/45 EN
Preparation
Adjusting the height of the
upper basket
The upper basket height adjustment
mechanism has been designed for you to
create large spaces in the lower or upper
sections of your machine depending on your
needs by adjusting the height in the upper or
lower direction while your basket is empty or
loaded.
Thanks to this mechanism, you can use your
basket in three different positions, namely
lower, middle and upper positions (1, 2, 3).
1. To raise your basket, hold the upper
basket wires with both hands while the
basket is in the lowermost position and
pull them up (A).
2. You will hear a "Click" from the right
and left mechanisms, indicating that
the basket has reached the next level.
Release the basket.
Repeat the process if the height is not
sufficient.
1
2
3
To lower the basket, while it is in the
uppermost position;
1. Hold the upper basket wires with both
hands, slightly lift up the basket and
simultaneously push and release the
latches shown in the figure (B).
2. Lower the basket from its current position
to the lower one.
3. Release the basket after it has reached
one level down.
Repeat the process if the height is not
sufficient.
1
2
3
C
The movement mechanism may
not function properly if the
upper basket is overloaded or
if the weight distribution is not
balanced. In heavier conditions,
there is the risk of falling one
level down.
C
Make sure that the adjustment
mechanism has the same
positions on the right and left
sides of the upper basket.
DISHWASHER / USER INSTRUCTIONS
21 / 45
EN
Preparation
Upper basket height
adjustable rack
Use the lower and upper parts of the height
adjustable racks in the upper basket of
the machine by sliding them down or up
according to the heights of the glasses, cups
or etc. (A, B, C).
Collapsible upper basket wires
You can use collapsible wires when you
need a larger space for your dishes in the
upper basket of your machine.
To bring the collapsible wires into horizontal
position, grab the wire from the middle
position and push them in the direction of
arrow in the figure. Place your larger dishes
into the area created. To bring the wires
back to vertical position, just lift them up.
C
Bringing the wires to the
horizontal position by holding
them from the tips may cause
them to bend. Therefore, hold
the wires from their stems while
bringing them to the horizontal
or vertical positions.
Tray Wash Supports
Use the supports to wash trays in the bottom
basket.
See the Auxiliary functions section for
appropriate programme and function
selection.
22
DISHWASHER / USER INSTRUCTIONS
/45 EN
Preparation
Ceiling cutlery basket
Ceiling cutlery basket is designed to wash
your cutlery items such as forks, spoons and
etc. by placing them between the bars on the
basket.
1
In models with partial movement feature,
pushing the bar (1) on the handle enables
the central tray of the basket to get to the
lower position and the system gets unlocked.
Thus right and left side trays can be used as
moving parts.
The free space enabled by the side trays
allows long parts to be loaded in the upper
basket.
When the central tray is in the lower position,
you can load long/high items such as coffee
cups, ladles, etc. on the tray. When the side
trays lean on two side walls, the handle can
be pulled to allow the central tray to rise and
the system to be locked.
DISHWASHER / USER INSTRUCTIONS
23 / 45
EN
Preparation
Collapsible lower basket tines
There are foldable tines (A) located at the
lower basket of the machine are designed
for an easier placement of large pieces such
as pans, bowls, etc. You can create larger
spaces by folding each tines individually or
all of them at once.
To bring the collapsible tines into horizontal
position, grab the tines from mid position and
push them in the directions of arrows (B). To
bring the tines back to vertical position, just
lift them up. Collapsible tines will click into
the latch again (C).
C
Bringing the tines to the
horizontal position by holding
them from the tips may cause
them to bend. Therefore, it will
be appropriate to bring the tines
in the middle to horizontal or
vertical position by holding them
from their stems and pushing in
the direction of arrow.
Cutlery basket
Cutlery basket is designed to wash your
dishes such as knife, fork, spoon, etc. in an
efficient manner.
Since the cutlery basket can be moved (A,
B), you can create more space while placing
your dishes in the lower basket and free up
space for your dishes of different sizes.
24
DISHWASHER / USER INSTRUCTIONS
/45 EN
7. Function Selection Keys
F1
F2
F3
F4
8. Programme Selection Keys
9 10 11
15
12 13 14
16171819
9. Auto Door Open Indicator (depends on the model)
10. Filter Cleaning Function Indicator (depends on the model)
11. IonFresh Function Indicator (depends on the model)
12. Delay Time / Programme Time Indicator
13. Delayed Start Indicator
14. End of Programme Indicator
15. Rinse Aid Indicator
16. Salt Indicator
17. Water Cut-off Indicator
18. Liquid Detergent Dosing Indicator (depends on the model)
19. Tablet Detergent Indicator (depends on the model)
1
2
7
8
3 4 5 6
1. On / Off Key
2. Menu Key
3. Time Delay Selection / Menu Direction Selection Keys
4. Selection / Confirmation Key
5. Display
6. Start / Pause / Cancel Key
OPERATING THE PRODUCT
5
TrayMaster Function
Express Function
Steam Shine Function
Half Load function
DISHWASHER / USER INSTRUCTIONS
25 / 45
EN
Operating the product
7. Function Selection Keys
F1
F2
F3
F4
8. Programme Selection Keys
On/Off Key
When you press the On/Off key, the
indicator lights illuminate on the display
for ON position. The lights turn off in OFF
position.
Programme Selection /
Programme Cancel key
Select the desired programme using the
“programme selection keys” and press the
button.
To cancel the running programme, open the
door of the machine and press and hold the
Programme Start/Pause/Cancel key for 3
seconds.
After the 3 - 2 - 1 countdown, 0:01 is
displayed, close the door of the product
and wait for the draining process complete.
Draining is completed in 2 minutes and the
machine gives an audible warning when it is
completed.
Function Keys
If you press any of the Function keys
during programme selection or time delay
selection, an affirmative key signal will be
heard provided that the relevant function
is supported by the selected programme.
Function will be deemed selected when the
indicator of the selected function is lit.
To cancel the selected function, keep the
function key pressed until the function
indicator disappears.
Preparing the machine
1. Open the door of the dishwasher.
2. Place the dishes in accordance with the
instructions in the user manual.
3. Make sure that the upper and lower
impellers rotate freely.
4. Put adequate amount of detergent into
the detergent dispenser.
Programme selection
1. Press the On/Off button to turn on your
machine.
2. Check the Salt and Rinse Aid indicators
and add salt and/or rinse aid if needed.
3. Refer to the table of "Programme data
and average consumption values"
to determine a washing programme
suitable for your dishes.
4. Selected programme will start when you
close the door of your machine.
26
DISHWASHER / USER INSTRUCTIONS
/45 EN
Operating the product
12345678
Auto All-in-Wash Intensive Eco * GlassCare QuickWash Mini Prewash
40 ºC-65 ºC - 70 ºC 50 ºC 40 ºC 60 ºC 35 ºC -
It determines the
soiling degree of the
dishes and sets the
temperature and
amount of the
washing water as
well as the washing
time automatically. It
is suitable for all
dish types.
It is the most
suitable washing
programme for daily
mixed dishes
including plastic
items. While
delicate glass items
are washed in the
upper basket, pans
and trays can be
washed in the lower
basket.
It is suitable for
heavily soiled pans
and trays.
It is suitable for
washing the
normally soiled left
daily dishes in the
most economical
way.
Special programme
for gentle cleaning
of delicate
glassware.
It is the daily
washing programme
to wash the lightly
soiled left dishes in
the fastest way.
It is suitable for
quickly washing the
lightly soiled dishes
that have undergone
precleaning process.
It is suitable to
remove the rough
remnants on the
dishes to be left in
the dishwasher. It
also prevents odour
formation inside the
machine.
Medium to high Medium High Medium Low Low - Medium Low -
+++++- -+
+++++++-
++++++- -
112-180 203 170 245 120 58 30 15
9,4-12,4 19 16,8 9,5 13,6 10,6 10,8 4
0,90-1,45 1,53 1,51 0,94 1,20 1,18 0,80 -
Degree of Soiling
Energy (kWh)
Prewash
Wash
Dry
Duration (min)
Water (I)
Programme Table
The consumption values shown in the table were determined under standard conditions. Differences may therefore occur under practical conditions. * Reference
programme for testing institutes. The tests in accordance with EN 50242 must be carried out with a full water softener salt dispenser and a full rinse aid reservoir,
and using the test programme.
Programme number
Programme name
Cleaning temperature
# Sensitivity: Public
DISHWASHER / USER INSTRUCTIONS
27 / 45
EN
Operating the product
Auto Tablet Feature
Auto Tablet is a feature which detects the use
of combined tablet detergents automatically.
C
Drying performance of these
type of detergents is improved
by adjusting temperature and
duration accordingly.
Owing to this feature, there is no need to
press any button in case of a tablet detergent
use.
Feature can be activated if automatic
detection is desired.
To activate / to deactivate:
1. After turning on the machine, press Time
Delay and P keys simultaneously. Keep
them pressed until the countdown 3, 2,
1 is completed on the display.
2. Press P key to activate the a: option.
Automatic detergent detection feature is
disabled at “a:0” option and enabled at
“a:1” option. Set the desired option by
pressing the Time Delay key.
3. Turn off the machine with On/Off key to
save the changes.
Auxiliary functions
Washing programmes of your dishwasher
are designed to obtain the best cleaning
effect, considering the type of the soiling,
soiling degree and properties of the dishes
to be washed.
Auxiliary functions allow you save from time,
water and power.
C
Auxiliary functions may cause
changes in the programme
duration.
C
Auxiliary functions are not
suitable for all washing
programs. Indicator of the
auxiliary function that is not
compatible with the programme
will not be active.
TrayMaster Function
Select Intensive 70°C programme and press
function key to run this function.
Express Function
It shortens the time of the washing cycle
selected and decreases water consumption
by enabling washing under higher pressure.
Steam Shine Function
It provides superior drying performance.
Half Load function
It is used to operate the machine without
loading it completely.
1. Load your dishes in the machine as you
like.
2. Turn the machine on with On/Off key.
3. Select the desired programme and press
the Half Load key.
While the function is enabled, the Half Load
indicator will become on in the function
selection indicator and on the display.
4. Close the door of the machine to start
the programme.
C
With the Half Load function you
can save both water and power
while using the lower and upper
baskets of the machine.
28
DISHWASHER / USER INSTRUCTIONS
/45 EN
Operating the product
Scheduling the washing time
Time Delay
If an economical electricity tariff is applied
in your region, you can use the Time
Delay function to wash your dishes during
appropriate hours.
You can delay the start of the selected
programme until 24 hours.
1. Press the Time Delay function key after
selecting the washing programme and
other auxiliary functions.
2. Once you press the Time Delay key,
Display Information Line will show "0:30"
and Time Delay indicator will start
flashing.
3. Set the desired time by pressing the
Time Delay key. Time will increase with
increments of 30 minutes up to 6 hours
and after that in 1 hour increments up to
24 hours every time you press the key.
4. Close the door of your machine after
setting the Delayed Start. Once the delay
time is over, the selected programme will
start automatically.
Changing the settings while Time
Delay function is active
While the Time Delay function is activated,
you cannot make changes in the washing
programme, auxiliary functions or the duration
of delay time.
C
Programme and auxiliary
functions cannot be set/changed
after the programme has started.
To cancel the Time Delay function
Open the door of the product Press and
hold the Programme Selection / Programme
Cancel keys for 3 seconds. After the 3 - 2 -
1 countdown, 0:01 is displayed, close the
door of the product and wait for the draining
process complete. Draining is completed in
2 minutes and the machine gives an audible
warning when it is completed.
C
You can select and start a
new programme following the
cancellation of Time Delay
function.
C
Time Delay function cannot be
set after the programme starts.
Starting the programme
Close the door of your machine to start it
after selecting the programme and auxiliary
functions.
C
Your machine performs water
softening depending on the
hardness level of the supply
water. Washing time can change
while the programme is running
depending on the ambient
temperature where your machine
is installed, temperature of the
supply water and amount of the
dishes.
C
Pay attention not to open the
door of the machine when it is
running. There may be a rush of
vapour when you open the door
of your machine; be careful.
C
The machine will remain silent
in pause mode for some time in
order to remove the water from
the machine and on the dishes
completely and to have the
water softener cleaned, and then
it will resume running in drying
mode.
Cancelling the programme
Open the door of the product Press and
hold the Programme Selection / Programme
Cancel keys for 3 seconds. After the 3 - 2 -
1 countdown, 0:01 is displayed, close the
DISHWASHER / USER INSTRUCTIONS
29 / 45
EN
Operating the product
door of the product and wait for the draining
process complete. Draining is completed in
2 minutes and the machine gives an audible
warning when it is completed.
C
There might be residues of
detergent or rinse aid in the
machine and/or on the pieces
being washed depending on the
step the programme you have
cancelled was in.
Salt indicator ( )
Please check the salt indicator on the display
to see whether there is adequate amount
of softening salt in the dishwasher or not.
You need to refill the salt reservoir with salt
whenever salt indicator appears on the
display of your machine.
C
Adjusting the water hardness
level is explained in Water
Softening System section.
Rinse Aid indicator ( )
Please check the rinse aid indicator on the
display to see whether there is adequate
amount of rinse aid in the dishwasher or
not. You need to refill the rinse aid reservoir
with rinse aid whenever rinse aid indicator
appears on the display of your machine.
End of programme
C
When the programme you have
selected comes to an end, an
audible warning signal will warn
you to turn off your machine. This
audible signal will warn you with
certain intervals before it turns
off.
End of Programme indicator will light up
when the washing programme is over.
1. Open the door of the machine.
2. Press On/Off key to turn off your
machine.
3. Close the tap.
4. Unplug the machine from the socket.
C
For energy saving, the machine
is automatically turned off
following the completion of the
programme or if the programme
is not started.
C
Leave your dishes in the machine
for about 15 minutes to allow
them cool down after they are
washed. Your dishes will dry in a
shorter time if you leave the door
of your machine ajar during this
period. This process will increase
the drying effectiveness of your
machine.
No rinse aid dispensed in P:0 wash position.
1 dose of rinse aid is dispensed in P:1
position.
2 doses of rinse aid are dispensed in P:2
position.
3 doses of rinse aid are dispensed in P:3
position.
4 doses of rinse aid are dispensed in P:4
position.
Adjusting the amount of rinse
aid
1. After switching on your machine, press
the Menu key for 1 second.
2. Using <- and +> keys, proceed to “P:”
on the display.
3. Set to the appropriate level with the
Selection key.
4. Press the Menu key to exit the settings
menu. Your setting will be saved
automatically.
30
DISHWASHER / USER INSTRUCTIONS
/45 EN
Operating the product
Water cut-off warning
If mains water is cut or water inlet tap is
turned off the machine cannot take water in
and E:02 icon will flash on the programme
indicator. As long as the problem continues,
washing programme is paused and the
water inlet is checked regularly by the
machine; when the water is restored E:02
icon will disappear after a while and the
washing programme resumes.
Overflowing warning
If the machine intakes too much water or
there is leakage at any of the components
then the machine will detect this and E:01
icon will flash on the Programme indicator.
As long as the overflowing continues safety
algorithm will be active and try to discharge
the water. If overflowing stops and safety
is assured, E:01 icon will disappear. If E:01
does not disappear, there is a permanent
fault. In this case the authorised service
should be contacted.
DISHWASHER / USER INSTRUCTIONS
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EN
MAINTENANCE AND CLEANING
6
Service life of the product extends and
frequently faced problems decrease if it is
cleaned at regular intervals.
A
Unplug the product and turn off
the tap before attempting any
cleaning procedures.
C
Do not use abrasive substances
for cleaning.
C
Clean the filter and impellers at
least once a week in order for
the machine operates efficiently.
Cleaning the outer surface of
the product
Wipe the outer surface and door gaskets
of the product gently with a mild cleaning
material and damp cloth. Wipe the "Control
panel" only with a slightly damp cloth.
Cleaning the interior of the
machine
• Clean the interior of the machine and
the tank by running a programme with
or without detergent based on the
degree of soil.
• If water has remained in the machine,
drain the water by performing the
procedures under the topic "Canceling
a programme". If the water cannot
be discharged, remove the filters as
specified in the "Cleaning the filters"
section and check if there are any
leftover deposits that have accumulated
at the bottom of the machine, blocking
the water path. Clean if necessary.
Cleaning the filters
Clean the filters at least once a week in
order for the machine operates efficiently.
Check if food residues are left on the filters.
If there are food residues on filters, take them
out and clean well under running water.
1. Turn the micro filter (1) and coarse filter
(2) assembly counter clockwise and pull
it out from its seating.
2. Pull out the metal/plastic filter (3) from
the seating.
3. Press the two pawls on the coarse filter
inwards and separate the coarse filter
from the assembly.
32
DISHWASHER / USER INSTRUCTIONS
/45 EN
Maintenance and cleaning
4. Clean all three filters under tap water by
means of a brush.
5. Place the metal/plastic filter.
6. Place the coarse filter into the micro
filter. Make sure that it is properly
seated. Turn the coarse filter clockwise
until a "click" sound is heard.
C
Do not use the dishwasher
without filter.
C
Incorrect placement of the filters
will reduce washing efficiency.
Cleaning the hose filter
Damages on the machine that may be
caused by impurities coming from the urban
supply water or your own water installation
(such as sand, dirt, rust, etc.) can be
prevented by means of the filter attached to
the water inlet hose. Check the filter and the
hose regularly and clean them if necessary.
1. Turn off the tap and remove the hose.
2. After taking out the filter, clean it under
running tap water.
3. Place the cleaned filter back to its seat in
the hose.
4. Install the hose to tap.
(depends on model)
DISHWASHER / USER INSTRUCTIONS
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EN
Maintenance and cleaning
Cleaning the impellers
Clean the impellers at least once a week in
order for the machine operates efficiently.
Lower impeller
Check if the holes on the lower impeller (1)
are clogged. If they are clogged, remove
and clean the impeller. You can pull the
lower impeller up to remove it.
(depends on model)
Upper impeller
Check if the holes on the upper impeller (1)
are clogged. If they are clogged, remove
and clean the impeller. Turn its nut to left to
remove the upper impeller.
Make sure that the nut is tightened well when
installing the upper impeller.
34
DISHWASHER / USER INSTRUCTIONS
/45 EN
7
TROUBLESHOOTING
Machine does not start.
• Power cable is unplugged. >>> Check if the power cable is plugged in.
• Fuse is blown. >>> Check the fuses in your house.
• Water is cut. >>> Make sure that the water inlet tap is open.
• Door of the machine is open. >>> Make sure that you have closed the door of the
machine.
• On / Off button is not pressed. >>> Make sure that you have turned on the machine by
pressing the On / Off button.
Dishes are not washed clean
• Dishes are not placed orderly in the machine. >>> Load the dishes as described in the
user manual.
• Selected programme is unsuitable. >>> Select a programme with a higher temperature
and cycle time.
• Impellers are stuck. >>> Prior to starting the programme, turn the lower and upper
impellers by hand to make sure that they rotate freely.
• Impeller holes are clogged. >>> Lower and upper impeller holes might be clogged with
food remnants such as lemon pips. Clean the impellers regularly as illustrated in section
“Cleaning and Care”.
• Filters are clogged. >>> Check if the filter system is clean. Clean the filter system regularly
as illustrated in section “Cleaning and Care”.
• Filters are installed incorrectly. >>> Check the filter system and make sure that it is
installed correctly.
• Baskets are overloaded. >>> Do not overload the baskets in excess of their capacity.
• Detergent is stored under unsuitable conditions. >>> If you are using powder detergent,
do not store the detergent package in humid places. Keep it in a closed container if
possible. For ease-of-storing, we recommend you to use tablet detergents.
• Detergent is not sufficient. >>> If you are using powder detergent, adjust the amount of
detergent according to the soiling degree of your dishes and/or programme definitions.
We recommend you to use tablet detergents for optimum results.
• Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if
necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the
machine.
• Detergent dispenser lid is left open. >>> Make sure that the detergent dispenser lid is
closed tightly after adding detergent.
DISHWASHER / USER INSTRUCTIONS
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EN
Troubleshooting
Dishes are not dry at the end of cycle
• Dishes are not placed orderly in the machine. >>> Place your dishes in a way that no
water will accumulate in them.
• Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if
necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the
machine.
• Machine is unloaded right after the programme is over. >>> Do not unload your machine
right after washing process is completed. Slightly open the door and wait for evacuation
of the steam inside for a while. Unload the dishes after the pieces cool down to a
touchable level. Start unloading process from the lower basket. Thus, dropping of water
remained on a piece at upper basket onto the pieces at lower basket is prevented.
• Selected programme is unsuitable. >>> Since rinsing temperature is low at programmes
with short duration, drying performance will also be low. Select programmes with longer
duration for a higher drying performance.
• Surface quality of the kitchen utensils is deteriorated. >>> Desired washing performance
can not be obtained on kitchen utensils with deteriorated surfaces and it is not suitable
to use such utensils in terms of hygiene as well. Also, water can not flow easily on
deteriorated surfaces. It is not recommended to wash such kitchen utensils in dishwasher.
C
It is normal that drying complaints can be experienced with Teflon kitchen
utensils. It is associated with the structure of Teflon. Since the surface tensions of
Teflon and water are different, water droplets will remain as beads on the Teflon
surface.
Tea, cafe or lipstick stains remain on dishes.
• Selected programme is unsuitable. >>> Select a programme with a higher temperature
and cycle time.
• Surface quality of the kitchen utensils is deteriorated. >>> Tea and cafe stains or other
dye spots may not be cleaned in dishwasher when they have penetrated in deteriorated
surfaces. Desired washing performance can not be obtained on kitchen utensils with
deteriorated surfaces and it is not suitable to use such utensils in terms of hygiene as well.
It is not recommended to wash such kitchen utensils in dishwasher.
• Detergent is stored under unsuitable conditions. >>> If you are using powder detergent,
do not store the detergent package in humid places. Keep it in a closed container if
possible. For ease-of-storing, we recommend you to use tablet detergents.
Lime traces remain on dishes and glassware gains a misty appearance
• Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if
necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the
machine.
• Water hardness setting is low or salt level is insufficient >>> Measure the hardness of the
supply water appropriately and check the water hardness setting.
36
DISHWASHER / USER INSTRUCTIONS
/45 EN
Troubleshooting
• Salt leakage exists. >>> Pay attention not to spill salt around the salt filling hole while
adding salt. Make sure that the salt reservoir lid is tightly closed after finishing the filling
process. Run the prewash programme to remove the salt that spilled inside the machine.
Since the salt granules that will remain under the lid will dissolve during prewash, causing
the lid loosen, check the lid once again at the end of the programme.
There is a different odour in the machine
C
A new machine has a peculiar odour. It will fade out after a couple of washes.
• Filters are clogged. >>> Check if the filter system is clean. Clean the filter system regularly
as illustrated in section “Cleaning and Care”.
• Dirty dishes are kept in dishwasher for 2-3 days. >>> If you are not going to start the
machine right after you have put the dishes into it, remove the remnants on the dishes and
run the Prewash programme without detergent every 2 days. In such cases, do not close
the door of the machine completely in order to avoid odour build up in machine. You can
also use commercially available odour removers or machine cleaners.
Rust, discoloration or surface deterioration occurs on dishes
• Salt leakage exists. >>> Salt may cause deterioration and oxidation on metal surfaces.
Pay attention not to spill salt around the salt filling hole while adding salt. Make sure that
the salt reservoir lid is tightly closed after finishing the filling process. Run the prewash
programme to remove the salt that spilled inside the machine. Since the salt granules that
will remain under the lid will dissolve during prewash, causing the lid loosen, check the
lid once again at the end of the programme.
• Salty food remnants have remained on dishes for a long time. >>> If cutlery soiled with
such foods will be kept waiting in machine, dirt must be removed by prewash or dishes
must be washed without being kept waiting.
• Electric installation is not grounded. >>>Check if your machine is connected to the actual
grounding line. Otherwise, the static electric created in the product causes arcs on the
surfaces of metal items creating pores, removing the protective cover on the surface and
causing discoloration.
• Intensive cleansers such as bleaches are used. >>> Protective cover on metal surfaces
gets damaged and looses its efficiency in time when it gets in contact with cleansers such
as bleach. Do not wash your dishes with bleach.
• Metal items particularly knives are used for purposes other then their intended uses.
>>> Protective cover on the edges of knives may get damaged when they are used for
purposes such as opening cans. Do not use metal kitchen utensils out of their intended
uses.
• Cutlery are made of low quality stainless steel. >>> Corrosion on such items is inevitable;
they should not be washed in dishwashers.
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Troubleshooting
• Kitchen utensils that are already corroded are washed in dishwasher. >>> Rust on a
corroded item can migrate to other stainless steel surfaces and cause corrosion on those
surfaces as well. Such items should not be washed in dishwashers.
Detergent remains in detergent dispenser.
• Detergent dispenser was damp when adding detergent. >>> Make sure that the
detergent dispenser is dried well prior to filling it with detergent.
• Detergent is added long before the washing process. >>> Pay attention to add detergent
shortly before start-up of the washing.
• Opening of the detergent dispenser lid is prevented during washing. >>> Place the dishes
in a way that will not prevent the detergent dispenser lid from opening and the water
going into the machine from impellers.
• Detergent is stored under unsuitable conditions. >>> If you are using powder detergent,
do not store the detergent package in humid places. Keep it in a closed container if
possible. For ease-of-storing, we recommend you to use tablet detergents.
• Impeller holes are clogged. >>> Lower and upper impeller holes might be clogged with
food remnants such as lemon pips. Clean the impellers regularly as illustrated in section
“Cleaning and Care”.
Decorations and ornaments on kitchen utensils are being erased.
C
Decorated glasses and decorated lustre porcelains are not suitable for washing in
the dishwasher. Manufacturers of some glassware and porcelain tableware items
do not recommend washing such kitchen utensils in the dishwashers either.
Dishes are scratched.
C
Kitchen utensils that contains or are made of aluminium should not be washed in
dishwasher.
• Salt leakage exists. >>> Pay attention not to spill salt around the salt filling hole while
adding salt. Spilled salt can cause scratches. Make sure that the salt reservoir lid is tightly
closed after finishing the filling process. Run the prewash programme to remove the salt
that spilled inside the machine. Since the salt granules that will remain under the lid will
dissolve during prewash, causing the lid loosen, check the lid once again at the end of
the programme.
• Water hardness setting is low or salt level is insufficient >>> Measure the hardness of the
supply water appropriately and check the water hardness setting.
• Dishes are not placed orderly in the machine. >>> When placing the glasses and other
glassware into the basket lean them not against other dishes but the edges or racks of
the basket or the glass support tines. Striking of the glasses to each other or to other
dishes due to the impact of water during washing can cause breaks, or scratches on their
surfaces.
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Troubleshooting
A smear remains on glasses that resembles milk stain which can not be
removed when wiped by hand. A bluish / rainbow appearance occurs when
the glass is pointed to light.
• Excessive rinse aid is used. >>>Lower rinse aid setting. Clean the spilled rinse aid when
adding rinse aid.
• Corrosion has occurred on glass due to soft water. >>> Measure the hardness of the
supply water appropriately and check the water hardness setting. If your supply water is
soft (<5 dH), do not use salt. Choose programmes that wash in higher temperatures (e.g.
60-65°C). You can also use glass protective detergents that are commercially available.
Foam forms in the machine.
• Dishes are washed with hand-wash detergent by hand but not rinsed before placing them
into the machine. >>> Hand-wash detergents do not contain antifoam. There is no need to
hand-wash the dishes before placing them into the machine. Removing the coarse soil on
the dishes under tap water, with a tissue paper or fork will be sufficient.
• Rinse aid has spilled into the machine when adding rinse aid. >>> Take care that rinse
aid is not spilled in the machine when you are filling it. Clean any spilled rinse ait with the
help of a tissue paper/towel.
• Lid of the rinse aid reservoir is left open. >>> Make sure that the lid of the rinse aid
reservoir is closed after adding rinse aid.
Kitchen utensils are broken.
• Dishes are not placed orderly in the machine. >>> Load the dishes as described in the
user manual.
• Baskets are overloaded. >>> Do not overload the baskets in excess of their capacity.
Water remains in the dishwasher at the end of the programme.
• Filters are clogged. >>> Check if the filter system is clean. Clean the filter system regularly
as illustrated in section “Cleaning and Care”.
• Discharge hose is clogged/blocked. >>> Check the discharge hose. If necessary, remove
the discharge hose, clear the blockage and insert is as illustrated in the user manual.
C
If you cannot eliminate the problem although you follow the instructions in this
section, consult your dealer or the Authorised Service Agent. Never try to repair
a nonfunctional product yourself.
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GRUNDIG UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS
AND CONDITIONS
Your new Grundig product is guaranteed against faulty materials, defective components or
manufacturing defects.
The standard guarantee starts from the date of original purchase of the
product, and lasts for a period of thirty six (36) months unless Beko plc (the
“Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have registered the product within 90 days of purchase by
completing the online registration form, then the standard 36 month
guarantee will be extended to 60 months, under the same terms and
conditions as detailed below
If you have any questions about the guarantee on your product (including how long it is
valid), please contact your retailer or our contact centre on 0333 207 9920 (UK and
Northern Ireland) or 01 691 0203 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in connection with
the product. This guarantee is in addition to your statutory rights as a consumer. If you have
any questions about these rights, please contact the retailer from which you purchased the
product. In certain circumstances, it is possible that your statutory rights may offer additional
or higher levels of protection than those offered under the terms of this guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials, defective components or
manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Grundig Approved Engineer to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and
handles.
• Accessories and/or consumable items including but not limited to ice trays, scrapers,
cutlery baskets, filters and light bulbs.
• Repairs necessary as a direct or indirect result of:
Accidental damage, misuse or abuse of a product.
An attempted repair of a product by anyone other than a Grundig Approved Engineer
(the “Engineer”).
Installation or use of a product where such installation or use fails to meet the
requirements contained in this guarantee or the User Instructions Booklet.
• Repairs to a product operated at any time on commercial or non-residential household
premises (unless we have previously agreed to the installation environment).
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GUARANTEE
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GUARANTEE
This guarantee is limited to the cost of repairing the product. To the extent permitted by law,
the Manufacturer does not accept and will not be held liable for any financial loss incurred
in connection with the failure of any product to operate in accordance with the expected
standards. Such financial loss includes but is not limited to loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.
Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in
commercial or non-residential domestic household premises, unless we have previously
agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the
instructions contained in the User Instructions Booklet provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is
recommended for all Washing Machines, Dishwashers and Electric Cookers (as incorrect
installation may result in you having to pay for the cost of repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland
for Republic of Ireland) registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United
Kingdom and the Republic of Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an
authorised retailer and will be void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a
“second”).
9. Possession of a copy of these terms and conditions does not necessarily mean that a
product has the benefit of this guarantee. If you have any questions, please call our Call
Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or
representatives are subjected to physical or verbal abuse in the course of carrying out
their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable
basis only.
Does Grundig offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion,
replace your product with a new product instead of carrying out a repair. Where a
replacement is offered, this would normally be an identical model but when this is not
possible, a model of similar specification will be provided. The Manufacturer will cover the
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GUARANTEE
costs and arrange for the delivery of the new product and for the return of the old product.
Any costs related to disconnecting the faulty product and installing the replacement product
will not be borne by the Manufacturer unless previously agreed to in writing. The original
guarantee will continue to apply to the replacement product; the new product will not come
with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours
may be possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst
our Engineers will endeavour to minimize inconvenience and to meet requests for specific
timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is
unable to carry out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by
this guarantee with a proof of purchase. The Manufacturer reserves the right to charge for the
reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with
your product.
• That your product has not been installed or operated in accordance with the User
Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components
or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you with an invoice.
The Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for
the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law
and subject to the English Courts, save where you live in another part of the United Kingdom,
in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and
the Irish courts will have jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford,
Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number 02415578.
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GUARANTEE
GRUNDIG UK AND IRELAND ECO INVERTER MOTOR GUARANTEE TERMS AND
CONDITIONS
This 10 year guarantee relates to Grundig products that feature the Eco
Inverter Motor.
The Eco Inverter Motor guarantee terms and conditions are in addition to our Standard
guarantee terms and conditions detailed in the previous section.
In order to activate the 10 year guarantee you MUST register the appliance
within 90 days of the original purchase date. You can register by first
visiting grundig.co.uk/register and by following the online instructions.
Grundig Free standing and Built-in appliances come with a 36 month parts and labour
guarantee as standard, which can be extended to a 60 months parts and labour guarantee by
registering within 90 days of the original purchase date
To make a claim against your Grundig Eco Inverter Motor Guarantee (the “Guarantee”), all
customer and product details must be registered with Beko plc using the procedure outlined
below.
1. This extra 7 years (or 5 years for appliances registered within 90 days of the original
purchase date) Guarantee is only effective after the expiration of the standard
manufacturer’s guarantee.
2. It is only valid for the Eco Inverter motors of selected washing machines, washer-dryers,
tumble dryers and dishwashers. It does not cover any labour charge or any other
components of the product. In addition, it is only valid for one replacement of the Eco
Inverter motor during the extra 7 years (or 5 years for appliances registered within 90
days of the original purchase date) guarantee period.
3. To activate your guarantee, you MUST register your appliance within 90 days of the
original purchase date, by visiting Grundig.co.uk/register.
4. Customers will receive a unique reference code as proof of guarantee validation by email
or post, which must be quoted at the time of a claim being made.
5. Any repair/replacement of the Eco Inverter motor must only be carried out by an
authorised Grundig Service Agent (the “Service Agent”).
6. Labour for the repair/replacement of the Eco Inverter motor is not included in this
guarantee and is chargeable directly by the Service Agent.
7. Any additional components fitted to the product at any time will not be covered by this
guarantee and will be chargeable directly by the Service Agent.
8. The guarantee is not transferable and cannot be exchanged for cash.
9. There are no alternative or additional offers to this Guarantee.
10. The guarantee is exclusive of the manufacturer’s standard guarantee
11. The Terms and Conditions shown above are in addition to the standard terms and
conditions of your product guarantee. Please read and refer to such Terms and Conditions
when making any claim.
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GUARANTEE
12. We may use the information you provide for marketing purposes and to analyse your
purchasing preferences. We may keep your information for a reasonable period for
these purposes in accordance with the applicable Data Protection Laws and General
Data Protection Regulations (GDPR). You can opt into this service during the registration
process. Further details are available at http://www.Grundig.co.uk/cookie-and-privacy.
13. These Terms and Conditions are governed by the laws of England and Wales;
manufacturer: Beko plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU.
Company Registration Number: 02415578.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you
will need to have this documentation available should the product require attention under
guarantee.
Please take a few moments to complete the details below, as you will need this information
when you call us, or to use our online services. When you call us you may be required to
input your serial number into your telephone keypad. For help please visit grundig.co.uk/
support/model-finder
• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the
appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase
receipt or other proof of purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of
purchase is required for requesting service under guarantee.
Model number Serial number Purchased from Date of purchase
For service under guarantee or for product advice please call our Contact
centre
Before requesting service please check the troubleshooting guide in the Operating Instructions
booklet, as a charge may be levied where no fault is found, and even though your product
may still be under guarantee.
After arranging service the area around the product must be easily accessible to the Engineer,
without the need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry
out any repairs.
Please have your Model number and Serial number available when you call us, as you may
be required to input your serial number into your telephone keypad during your call.
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GUARANTEE
15 9257 0100_AA_UK_GRUNDIG_E9_EN/ 31-07-18.(17:00)
UK Mainland & Northern Ireland:
0333 207 9920
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers
01 or 02, and are charged at the basic rate. Calls from landlines and mobiles are included
in free call packages but please check with your telephone service provider for exact call
charges.
Republic of Ireland:
01 691 0203
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within
the extended guarantee agreement document, otherwise please call us using the appropriate
number above, where service can be obtained at a charge.
Should you experience any difficulty in obtaining service please call us on 0333 207 9920
or 01 691 0203
Contact us though our website
Send us a secure message through our online contact us form. Please visit our website, click
Contact Us and choose a product support topic from the list of options. Complete the required
details and click send message.
Product registrations
For UK and Republic of Ireland product registrations please visit grundig.co.uk/register.
www.grundig.com
www.grundig.com
