User manual
EVOLVE2 65
© 2020 GN Audio A/S. All rights reserved. Jabra
®
is a
trademark of GN Audio A/S. The Bluetooth
®
word mark and
logos are registered trademarks owned by the Bluetooth
SIG, Inc. and any use of such marks by GN Audio A/S is under
license.
Declaration of Conformity can be found on
www.jabra.com/doc
Made in China
MODEL: HSC110W
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1. Welcome .........................................5
2. Jabra Evolve2 65 overview .........6
2.1 Included accessories
2.2 Optional accessories
3. How to wear ................................... 8
3.1 Wearing styles
3.2 Adjusting the headset
3.3 Fold flat for storage
4. How to charge ............................ 11
4.1 Charge using the charging stand (optional
accessory)
4.2 Charge using USB charging cable
4.3 Sleep mode
5. What the LEDs mean ............... 15
6. How to connect .......................... 16
6.1 Connect to computer
6.2 Pair with a smartphone
7. How to use ................................. 18
7.1 Power on/off
7.2 Calls & music
7.3 Busylight(s)
7.4 Mute/unmute using the microphone boom-arm
7.5 Answer call using the microphone boom-arm
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1. Welcome
Thank you for using the Jabra Evolve2 65. We
hope you will enjoy it!
Jabra Evolve2 65 features
• Comfortable noise-isolating design
• 3-microphone call technology
• Up to 37 hours wireless battery life
• 40mm speakers for exceptional music
• Up to 30m/100ft wireless range, with
significantly enhanced coverage and fewer
dropouts
• Works with all leading UC platforms,
Microsoft Teams-certified variants available
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2. Jabra Evolve2 65
overview
Left Right
Voice assistant
Mute microphone
Microphone
Busylight/
Status LED
Power On/Off
Bluetooth Pair
(hold 1 sec)
LED status
Volume down
Previous track (hold 1 sec)
Play/pause music
Answer/end call
Open Microsoft Teams notification*
Volume up
Next track (hold 1 sec)
USB-C charging
(approx. 1.5 hours
to charge)
*Requires Microsoft Teams headset variant
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2.1 Included accessories
Jabra Link 380 USB-C
Bluetooth adapter
Jabra Link 380 USB-A
Bluetooth adapter
USB-A to USB-C
charging cable
Carry case
2.2 Optional accessories
Charging Stand Charging Stand
Ear cushions
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3. How to wear
3.1 Wearing styles
Mono variant
Stereo variant
R
L
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3.2 Adjusting the headset
Adjust the headband so that the headset fits
your head comfortably.
Stereo variant Mono variant
When using the microphone, it should be
positioned close to your mouth.
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3.3 Fold flat for storage
The earcups can be folded flat for easy
storage.
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4. How to charge
The headset can be charged using the optional
charging stand, or via a USB charging cable
plugged directly into the headset.
It takes approx. 1 hour and 30 minutes to fully
charge. When fully charged, the battery life is
up to 37 hours. If out of battery, charging the
headset for 15 minutes will give up to 8 hours
of battery life.
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4.1 Charge using the charging stand
(optional accessory)
Connect the charging stand to a powered USB
port on your computer using the supplied USB
charging cable, and then dock the headset in
the charging stand. Alternatively, the charging
stand can be plugged into any powered USB
power supply.
Powered USB port
The battery LED on the headset will flash white
briefly to indicate the headset has been
correctly docked with the charging stand.
The battery LED will then briefly flash green,
yellow or red to indicate the current battery
charging status. When the LED turns solid
green, the headset is fully charged.
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4.2 Charge using USB charging cable
Plug the USB charging cable into the USB-C
charging port on the right earcup and any
available USB port on your computer. It is
recommended to charge the headset using the
supplied Jabra charging cable, however it is
possible to use a compatible charger.
Right earcup
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4.3 Sleep mode
When the headset is powered on, but not
playing music or in a call, they will automatically
enter sleep mode after 8 hours to conserve
battery. To exit sleep mode, simply press any
button.
The length of time before the headset enter
sleep mode can be adjusted using the Jabra
Sound+ app on your smartphone or Jabra
Direct on your computer.
After 24 hours of sleep mode, the headset will
power down completely. To power the headset
on, slide the On/Off switch to Off and then On.
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5. What the LEDs mean
BUSYLIGHTSTATUS LED
Busylight
Active call
Incoming call
(slow flash) Headset is
trying to connect to
Microsoft Teams. Will
time out after 10
seconds*
(fast flash) Microsoft
Teams notification*
LED
Mute
Plugged into computer
and signed into
Microsoft Teams*
(slow flash) Headset is
trying to connect to
Microsoft Teams. Will
time out after 10
seconds*
(fast flash) Microsoft
Teams notification*
Bluetooth connection
Incoming call/Active call
Streaming music/media
LED
Power on
Battery full
Battery medium
Battery low
Battery critically low
Pairing mode
Resetting/Firmware
updating
*requires Microsoft Teams headset variant
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6. How to connect
6.1 Connect to computer
Plug the supplied Jabra Link 380 into a USB
port on your computer. The Jabra Evolve2 65
and the Jabra Link 380 are pre-paired and
ready for use out of the box. The Bluetooth
range is up to 30 meters or 100 feet.
To hear music in the headset you may need to
select the Jabra Link 380 as the playback device
in your operating system’s audio settings.
To manually pair the Jabra Evolve2 65 with the
Jabra Link 380, download and use Jabra Direct.
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6.2 Pair with a smartphone
1. Slide the On/Off switch to the Bluetooth
position and hold it there until the LED
flashes blue and you hear an announcement
in the headset.
2. Go to the Bluetooth menu on your
smartphone and select the Jabra Evolve2 65
from the list of available devices.
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7. How to use
Left Right
*Requires Microsoft Teams headset variant
Volume up button
Voice button
Volume down button
Play/Pause button
Multi-function button
Microsoft Teams button*
On/Off switch
7.1 Power on/o
Slide the On/Off switch to the On or Off
position to power the headset on or off.
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7. 2 Calls & music
Right
Calls & music
Answer call
Press the Multi-
function button
Alternatively, move the
microphone down to
answer a call
End call
Press the Multi-
function button
Reject call
Double-press the
Multi-function button
Bring Microsoft
Teams to
foreground on
computer
Press the
Microsoft Teams
button* (when signed
into Microsoft Teams)
Join active
Microsoft Teams
meeting
Press the
Microsoft Teams
button* (when signed
into Microsoft Teams)
View Microsoft
Teams missed calls
and voicemails
Press the
Microsoft Teams
button* (when signed
into Microsoft Teams)
*Requires Microsoft Teams headset variant
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Play/pause music
Press the Play/Pause
button
Alternatively, the
headset will pause
music when it is placed
on a flat surface, and
will resume music
when lifted from a flat
surface.
Adjust volume
Press the Volume up or
Volume down button,
when listening to music
or on a call
Next track
Press and hold (1 sec)
the Volume up button
Restart track or
previous track
Press and hold (1 sec)
the Volume down
button to restart the
current track
Press and hold twice to
play the previous track
Busylight on/o
Press the Volume up
and Volume down
buttons at the same
time
Hear battery
status
Press the Volume up or
Volume down buttons
when not on a call or
listening to music
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Activate Voice
Assistant (Siri,
Google Assistant)
Press the Voice button,
when not on a call
Mute/unmute
microphone
Press the Voice button,
when on a call
Alternatively, move the
microphone boom-arm
up to mute, or down to
unmute
7. 3 Busylight(s)
The Busylight(s) on the headset automatically
light up red when you are on a call to indicate
to colleagues that you are busy. To manually
switch the Busylight(s) on/off, press the
Volume up and Volume down buttons at the
same time.
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7.4 Mute/unmute using the
microphone boom-arm
The headset microphone can be muted by
moving the microphone boom-arm up, or
unmuted by moving it down. This feature is on
by default, and can be disabled using Jabra
Sound+ on your smartphone or Jabra Direct on
your computer.
Mute microphone
Unmute microphone
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7.5 Answer call using the microphone
boom-arm
An incoming call can be answered by moving
the microphone boom-arm down, close to your
mouth. This feature is on by default, and can be
disabled using Jabra Sound+ on your
smartphone or Jabra Direct on your computer.
Answer call
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7.6 Voice Assistant
The Jabra Evolve2 65 enables you to speak to
Siri, Google Assistant on your smartphone
using the Voice button.
Right Voice Assistant
Activate Voice
Assistant
(Siri, Google
Assistant)
Press the Voice
button, when not
on a call
7.7 Multiuse
The headset can be paired to up to 8 Bluetooth
devices, and and connected to two Bluetooth
devices at once (e.g. the Jabra Link 380 and a
smartphone, or two smartphones). The
headset can accept multiple incoming calls
from either device.
To pair to two smartphones, use the normal
pairing process separately for each smartphone
(refer to section 6).
Note: Voice assistant will be activated on the last connected
smartphone.
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7.8 Multiple call handling
The headset can accept and handle multiple
calls at the same time.
Right Multiple call handling
End current call and
answer incoming call
Press the Multi-
function button
Put current call on
hold and answer
incoming call
Hold (2secs) the
Multi-function
button*
Switch between held
call and active call
Hold (2secs) the
Multi-function
button*
Reject incoming call,
when on a call
Double-press the
Multi-function
button
*Non-Microsoft Teams headset variant only
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7.9 Voice guidance
Voice guidance are announcements that will
guide you through set up, or will give you
headphone status updates (e.g. connection
and battery status).
Voice guidance is enabled by default.
Right Voice guidance
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Turn Voice
guidance on/o
Press and hold
(5 sec) the Voice
button and the
Volume up button
until you hear an
announcement in the
headset
Alternatively, use Jabra Direct on your
computer, or Jabra Sound+ on your smartphone,
to turn Voice guidance on or off.
For the latest list of supported languages,
refer to the Jabra Sound+ app on your
smartphone or Jabra Direct on your computer.
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7.10 Sidetone
Sidetone enables you to better hear your own
voice when you are on a call.
Sidetone settings can be configured using the
Jabra Sound+ app on your smartphone or Jabra
Direct on your computer.
7.11 How to reset
Resetting the headset clears the list of paired
devices and resets all settings.
Right Reset headset
3
Reset pairing
list and settings
Ensure the headset
is powered on and
you are not on a
call. Then press
and hold (3 sec)
the Multi-function
button and the
Volume up button
simultaneously until
the LED lights up
purple and your hear
an announcement in
the headset
You will need to re-
pair the headset to
your Jabra Link 380.
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8. Software and
firmware
8.1 Jabra Sound+
Jabra Sound+ app
Personalize your music
and calls
Fine tune your music with
MySound
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8.2 Jabra Direct
Jabra Direct is computer software designed to
support, manage and enable optimal
functionality for Jabra devices.
Download the latest free version from jabra.com/direct
8.3 Update firmware
Firmware updates improve performance or
add new functionality to Jabra devices.
Firmware can be updated using either Jabra
Direct or the Jabra Sound+ app. Both
applications will notify you when a firmware
update is available.
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9. Support
9.1 FAQ
View the FAQs on Jabra.com/help/evolve2-65
9.2 How to care for your headset
• Always store the headset in the supplied
case.
• To prevent the depletion of the battery
lifetime or capacity, avoid storing the headset
in hot or cold environments, such as a closed
car in summer, or in winter conditions.
• It is recommended to keep the headset
between -20°C and 55°C (-4°F and 131°F).
• Do not store the headset for extended
periods of time without recharging them
(max. three months).
REV. C
jabra.com/evolve2-65
