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10
Problem Possible causes Remedies
Unit is
vibrating/
wobbling
Mop pads are not aligned with foot
Realign the mop pads on the foot
Cord is in
way when
cleaning
Cord is not clipped in in-use cord
clip
Clip the cord in in-use cord clip
Reduced
spray OR
no spray
Clean water tank may be empty
Refill tank
Clean water tank may not be
seated completely
Turn power OFF; Remove and
reseat tank
System isn’t completely primed Hold trigger for 10 to 15 seconds to
make sure the solution has flowed to
the spray tips
Not holding trigger to spray
solution
Hold trigger continuously while
using the machine
Spray tips on foot clogged Turn power OFF; Use a pin to clean
the spray tip located front and
center of the machine.
Spin plates
are not
turning or are
wobbling
Mop pads are not installed
properly
Turn Power OFF; Unplug machine
and follow instructions on page 6 for
replacing mop pads
Machine is standing upright Recline machine
No power
Cord damage While unplugged, inspect the full
length of the cord for damage and
refer to a qualified technician if there
is damage
Handle not properly in place Remove handle and click back into
body; To remove handle:
1. Hold base of machine with your
foot, then insert screwdriver into
the slot beneath the cord wrap to
disengage handle tab from body
2. Use other hand to hold metal pole
and pull upward to take handle off
3. To click handle back into body, see
page 5
Outlet not working Test outlet with a small appliance like
a cell phone charger, and use another
outlet if needed
Fuse/breaker outlet blown Reset the breaker
Machine is
leaking
Cap of clean water tank is not
closed properly
Remove the clean water tank and
re-apply the cap
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch o and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
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