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14
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual or visit http://amana.custhelp.com.
Contact us by mail with any questions or concerns at the address below:
Amana Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Operation
Problem Possible Causes Solutions
Nothing will operate Power supply cord is unplugged. Plug into a grounded outlet.
Household fuse is blown or a
circuit breaker is tripped.
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
The control displays an F9 or F9
E0 error code.
The electrical outlet in the home may be miswired. Contact a
qualied electrician to verify the electrical supply.
Cooktop will not operate The control knob is set incorrectly. Push in knob before turning to a setting.
On ceramic glass models, the
oven control lockout is set.
See the “Control Lock” keypad feature in the “Feature Guide”
section.
A Self-Cleaning cycle has been
selected.
On some ceramic glass models, the cooktop will not operate
during a Self-Cleaning cycle.
Excessive heat around
cookware on cooktop
Cookware that is not the proper
size.
Use cookware about the same size as the surface cooking
area, element, or surface burner. Cookware should not extend
more than 1/2" (1.3 cm) outside the cooking area.
Cooktop cooking results not
what expected
Control knob set to incorrect heat
level.
See the “Cooktop Use” section.
Range is not level. Level the range. See the Installation Instructions.
Cooktop element cycles on
and off on High setting
Element cycling due to a
temperature limiter
This is normal operation. The element may cycle on and off to
keep the cooktop from overheating.
Oven will not operate Control lock is ON. Press and hold CONTROL LOCK for 3 seconds to unlock.
Control is in Demo mode. Demo mode will deactivate all oven elements. See “Demo
Mode” in the “Electronic Oven Controls” section.
Electronic oven control set
incorrectly.
See the “Electronic Oven Controls” section.
Cannot turn control lock on/
off
Hot surface indicator light is
glowing.
Wait for the cooktop surface to cool and try again when the
Hot Surface indicator light stops glowing.
Oven temperature too high or
too low
Oven temperature needs
adjustment.
See “Oven Temperature Control” in the “Electronic Oven
Controls” section.
Oven indicator lights ash Power to range is turned on or
restored.
See “Control Display” in the “Electronic Oven Controls”
section. If the indicator light(s) keeps ashing, call for service.
See the “Warranty” section for contact information.
Display shows messages Power failure (display shows
ashing time).
Clear the display. On some models, reset the clock, if needed.
See “Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter
followed by number).
Depending on your model, press OFF/CANCEL to clear the
display. See “Control Display” in the “Electronic Oven Controls”
section. If it reappears, call for service. See the “Warranty”
section for contact information.
Start needs to be pressed so a
cycle can begin.
See the “Start” keypad feature in the “Feature Guide” section.
Self-Cleaning cycle will not
operate
The oven door is not closed. Make sure the oven door is fully closed.
The Self-Cleaning function has not
been entered correctly.
See the “Self-Cleaning Cycle” section.
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