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9
Troubleshooting
I'm not hearing any audio when playing vinyl:
• Make sure that Pro200BT is powered on and that the needle is on the record.
• Connect Pro200BT’s Headphone Jack to headphones or the RCA Output to a stereo
system or powered speakers.
• Use the Volume Knob to turn up the output level.
• If you are playing music from your computer:
o Make sure your software music player’s volume is turned up.
o Make sure your computer’s volume is turned up.
o Disconnect then reconnect the USB cable connecting Pro200BT to your computer.
o Make sure your computer’s speakers are selected as your computer’s default
playback device (see Operation > Using Pro200BT with Your Computer > Setting
Your Computer’s Soundcard as the Default Playback Device).
I am hearing a hum through my speaker or laptop when using the turntable:
• If you are recording to a laptop, please connect the laptop to a grounded power supply (3-
prong).
• If you are playing through a speaker, please connect to a grounded (3-prong) power
supply.
My record is not playing at the correct speed; its pitch is too high or too low:
• Ensure the 33/45 RPM Selector is set to the correct speed for your record.
If you are recording to a computer:
• Make sure that Pro200BT is powered on and that the needle is on the record.
• Make sure that Pro200BT is selected as your computer’s default recording device (see
Operation > Using Pro200BT with Your Computer > Setting Pro200BT as the Default
Recording Device).
• Disconnect then reconnect the USB cable connecting Pro200BT to your computer.
The unit will not connect to my Bluetooth device:
• Have your Bluetooth speaker and Pro200BT as close together as possible while trying to
connect. Make sure both the Bluetooth speaker and Pro200BT are unobstructed by walls,
furniture, etc.
• Reset the Bluetooth connection on Pro200BT to disconnect Pro200BT from any other
audio device and restart the search process. If this does not work right away, power off
Pro200BT and then power it back on. See Operation > Pairing Pro200BT to a Bluetooth
Speaker for more information.
• Reset the Bluetooth connection on your speaker by turning Bluetooth off and back on.
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