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13
Troubleshooting Guide
Symptom
Possible Cause
Solution
• Unit will not power on.
• Unit is unplugged.
• Connect the unit to the AC
power supply.
• No sound output from
speakers.
• The volume level is set too low.
• The input selector does not
match the playback source.
• Adjust the volume.
• Select the correct input
source.
• Noise/Distortion in
sound output.
• The unit is too close to a TV set
or another interfering device.
• Turn off the TV or other
appliance, and relocate
the unit.
GENERAL
• Unit fails to respond.
• It might result from external
factors such as ESD
(Electro-static discharge).
• Disconnect the power cord
and external audio device.
Re-plug the power cord
after one minute.
TAPE
• The tape does not play.
• The cassette tape is not
inserted properly.
• The tape has reached the end.
• Insert the cassette tape
correctly.
• Flip the cassette.
• Cannot listen to any
station, or signal
appears weak.
• The station is not tuned-in
properly.
• A TV set is being used nearby
and is interfering with the radio
reception.
• Properly tune-in the
desired station.
• Turn-off the interfering TV
set.
FMRADIO
• The sound is distorted.
• The antenna is not oriented
properly.
• Re-orient the antenna until
reception improves.
• CD stops immediately
after starting, or unit
pauses or stops during
play.
• The CD is inserted upside
down.
• The CD is dusty or dirty or there
is condensation on the CD.
• Insert the CD with the
printed side right-side up.
• Carefully clean and dry the
CD.
• No sound.
• The CD player is paused.
• Press the PLAY/PAUSE
button.
• CD playback is noisy,
or playback stops or
skips.
• The CD is scratched, damaged
or warped.
• The disc is very dirty.
• Replace CD with an
undamaged one.
• Carefully clean the CD.
• CD tray will not open.
• AM/FM mode is selected.
• Select AUX, PHONO, CD,
or TAPE mode.
CD PLAYER
• Buttons are not
functioning correctly.
• The unit is processing
information (“--- Busy” is
displayed)
• The unit needs to be restarted
• Wait until the unit finishes
processing.
• Turn the unit off, then on
again.
PHONO
• Decline in turntable
audio performance
• The turntable stylus is worn out
• Replace the stylus.
AUX
• No sound output with
external audio device
plugged into rear AUX
in jack.
• Both AUX in jacks (front and
rear) are plugged.
• Unplug the front AUX in
Jack.
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