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ELECTRIC FIREPLACE INSERT
MODEL EF-BLT11
OWNERS MANUAL
NO VENTING REQUIRED
PRODUCES SAFE EFFICIENT HEAT
110-120-VOLT / 1500 WATT
READ ENTIRE MANUAL BEFORE USING
SAVE THIS MANUAL FOR FUTURE USE
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SAFETY INFORMATION
1. This heater is hot when in use. To avoid burns, do not let skin touch hot surfaces. If provided,
use handles when moving the heater. Keep all combustible materials such as furniture,
pillows, bedding, papers, curtains, and all other textiles at least 3-feet from the front of the
heater.
2. Use extreme caution when using the heater near children, elderly, and pets. Never leave the
heater unattended when in use.
3. Always unplug the heater when not in use.
4. Do not operate the heater if it has a damaged cord or plug, malfunctions, or has been
dropped or damaged. Return heater to authorized facility for examination for electrical or
mechanical adjustments or repairs.
5. Do not use heater outdoors.
6. This heater is not intended for use in bathrooms, laundry areas, or any location where it can
be exposed to water. Always use in a dry location.
7. Do not run the power cord under any carpeting. Do not cover power cord with throw rugs,
runners, or any kind of floor covering textile. Keep the power cord away from any traffic
areas where it could be tripped over.
8. To disconnect the heater, turn all controls to the OFF position, then remove plug from the
outlet.
9. Connect ONLY to properly grounded outlets.
10. Do not insert or allow any foreign objects to enter the ventilation or exhaust opening as this
may cause an electrical shock or fire, as well as damaging the heater.
11. Too prevent a possible fire, do not block air intakes or exhaust at any time. Never use the
heater on a soft surface, such as a bed, where openings may become obstructed.
12. This heater has hot and potentially sparking parts inside. Do not use in areas where
gasoline, paint, or any flammable liquids are used or stored.
13. Use this heater only as described in this manual. Any other use not recommended by the
manufacturer may cause fire, electrical shock, and injury.
14. Always plug heaters directly into a wall outlet. Never use with an extension cord or
relocatable power tab (outlet/power strip)
15. This electrical fireplace is not designed for “zero” clearance wall and/or cabinet/millwork
installations. Accessibility for servicing and maintenance must be possible without disturbing
building structures and/or cabinet millwork finishes.
16. There are no serviceable parts inside (except for the lightbulbs).
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USER INSTRUCTIONS
1. Any repairs to this unit must be carried out by a qualified and approved service person only.
2. Under no circumstance should this unit be modified. Parts having to be removed for servicing
must be replaced with original parts supplied by the manufacture only.
3. This heater can be cleaned with a damp cloth using water only. Always unplug heater before
cleaning. Do not use abrasive cleaners on this heater.
GROUNDING INSTRUCTIONS
This heater is for use on 120-volts only. This cord has a plug as shown in figure 1A in the diagram.
And adapter as shown in figure 1C is available for connecting three-blade grounding-type plugs to
two-slot receptacles. The grounding lug extending from the adapter must be connected to a
permanent ground such as a properly grounded outlet box. The adapter should not be used if a
three-slot grounded receptacle is available. (NOTE: grounding adapters are prohibited in Canada).
LOCATION OF YOUR FIREPLACE
When choosing a location for your new electric fireplace, ensure the general instructions for
placement are followed. Also, for the best effect, install the fireplace out of direct sunlight. It is safe to
set the fireplace insert close to non-combustibles.
MANTEL INSTALLATION
Please refer to the detailed instructions that came with the mantel you purchased.
ELECTRICAL CONNECTIONS
A 15-amp, 110-1200 volt, 60-hz circuit with a properly grounded outlet is required to operate this
heater. Preferably, the fireplace insert will be on a dedicated circuit as other appliances on the same
circuit may cause the circuit breaker to trip or blow a fuse when the heater is in operation. This unit
comes with a standard 6-foot long 3-wire cord, exiting out the back of the fireplace insert. Plan the
installation to avoid the use of an extension cord. If an extension cord must be used, it must be a
minimum 14-ga, 3-wire with a grounding-type plug and connector, and rated not less than 2025
watts. The extension cord shall not be more than 20-feet in length.
PRE-INSTALLATION
To avoid scratching the finish, assemble the product on a soft, non-abrasive surface, such as carpet
or cardboard. Assembly of this product may require more than one person.
INSTALLATION
Attach top electric fireplace trim piece with the screws provided. Please refer to the detailed
instructions that came with the manual that you purchased.
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OPERATION
The electric fireplace “ON/OFF” switch must be switched to “ON” before any of the control functions
will operate. The main switch does not have to be turned off when the electric fireplace is not being
used for brief time periods. If, however, you are not planning to use the electric fireplace for
extended periods of time, we recommend the main power “ON/OFF” be switched off.
This electric fireplace insert features convenient separate controls for the flame effect and heat
control. This feature allows you to operate the unit in two different ways. 1.) as a full featured
fireplace insert with both flame effect and heater operating simultaneously and 2.) as a visual effect
with flame affect only. NOTE: This electric fireplace insert is not designed to operate in “heat” mode
without a flame effect.
ELECTRIC FIREPLACE CONTROLS
MANUAL CONTROLS
1. Power ON/OFF
2. FLAME COLOR – Press this button to change the flame color. There are 3 different colors
options: F1, F2, and F3. These flames come in 5 different levels of brightness: L1, L2, L3, L4
and L5.
3. HEATER SETTINGS – This fireplace insert consists of a fan-forced electric heater with two
heater settings, 800 watts for LOW heat, and 1500 watts for HIGH heat. Press heat button
once for LOW heat, and press two times for HIGH heat. Press the button a third time to turn
the heat off. The fan will turn off automatically after the unit has cooled down.
4. TIMER – Programmable from 1/2 to 7.5 hours. The heater can be programmed in 1/2 hour
increments. The heater will automatically turn off after the desired programmed time has
expired.
* The manual controls are located on the top right of the fireplace insert behind an access
panel.
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REMOTE CONTROL
1. Press 1 to power electric fireplace ON/OFF.
2. Press 2 to adjust the flame color. The flame color can be adjusted according to the touch
switch.
3. Press 3 to decrease the flame’s brightness.
4. Press 4 to increase the flame’s brightness.
5. Press 5 for heater settings. Press one time for LOW heat, and press twice for the HIGH
heater. Press a third time to turn off the heater.
6. Press 6 to adjust the timer. The timer is programmable for 1/2 hour to 7.5 hours. The heater
can be programmed in 1/2 hour increments. The heater will automatically turn off after the
desired programmed time has expired.
* Use a CR025 3V battery for the remote control.
GLASS INSTRUCTIONS
1. Under no circumstances should this product be operated with a broken or chipped glass
panel.
2. Do not strike or slam the glass.
3. Do not use abrasive cleaners to clean the glass. Make sure the glass is cool to the touch.
4. This product uses tempered glass. Replacement of the glass supplied by the manufacturer
should be done by qualified/authorized personnel only.
MAINTENANCE OF MOTORS
1. Always disconnect the unit from the main power supply and allow it to cool before any
servicing operation.
2. The motors used on the fan heater and flame blower are pre-lubricated for extended bearing
life and require no further lubrication. However, periodic cleaning/vacuuming of the unit
around the air intake and exhaust, as well as the fan heater, is recommended. For heavy
blows alternating cold and warm air, check the fan for free movement and for debris
restricting air flow. If the fan does not move freely, the unit needs to be turned off and the fan
replaced in order to prevent further damage of the unit.
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BATTERY REPLACEMENT
Please dispose of the remote’s used battery per municipal or provincial/state law.
CARE AND CLEANING
1. Always turn the heater off and unplug the power cord from the outlet before cleaning.
2. Cleaning of the control panel, located in the upper right-hand corner of the electric fireplace,
is to be done only using a soft cloth, slightly dampened in water (if needed, a small amount
of dish soap can be added to the water) and dried using a clean dry cloth. Cleaning of the
screen diffuser is to be done using only water and a lint-free cloth. Do NOT use any abrasive
cleaners or textiles on the controls or the diffusing screen.
SYMPTOM
POSSIBLE CAUSES
SOLUTION
Fireplace doesn't work.
Fireplace inner
components are
overheating, or the home
circuit breaker has tripped.
Reset switch by turning
master switch off and
waiting for 5 minutes,
then turning it back on.
Flame is not moving.
Wiring may be loose, or
the flame’s motor may be
defective.
Call Customer Service
for instructions.
Dim or poorly visible
flames, or pebbles
aren’t glowing.
LED lights are burnt out, or
the wiring is loose.
Call Customer Service
for instructions.
Flame sputters.
Flame’s motor is defective.
Call Customer Service
for instructions.
Remote control does not
work.
Low battery. Master switch
is in “OFF” position.
Change the battery for
remote control. Check to
make sure the master
switch is turned on.
Circuit breaker trips, or
fuse blows when
the unit is on.
Improper circuit current
rating.
Call Customer Service
for instructions.
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Heater does not provide
heat when turned on.
Thermal switch has been
tripped, or circuit breaker
has been tripped.
Turn the unit off and unplug
the unit for 5 minutes. Plug
back in and turn on the unit.
Turn off circuit breaker that
supplies electricity to the
unit, wait 5 minutes, then flip
circuit breaker back on.
Unit turns off and will not
turn on.
Appliance has overheated
and its safety device has
caused the thermal switch
to disconnect, or house
circuit breaker has tripped.
Unplug the appliance, allow
to cool for 15 minutes, then
plug back in. Reset the
house circuit breaker.
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LIMITED WARRANTY
This warrants to the original purchaser that this product is free from defects in material and
workmanship as of the date of purchase and that it will, under normal use and proper care, remain
so for 1 year from the date of purchase. Missing or initially defective parts will be replaced free of
charge during the period of this limited warranty. If parts are unavailable, comparable replacement or
refund will be given. The original dated sales receipt is required for all warranty claims. This warranty
does not cover damage which has occurred during transport from the point of purchase to the
consumer’s home. This warranty does not cover glass, lightbulbs, or batteries.
This product is for residential use only. Any and all commercial use of this product voids all
warranties, and frees the manufacturer from all liability. Read and fully understand all assembly and
operating instructions, and all safety information and warnings, before use. The following will void
this warranty: damage caused by tampering with, modifying, or altering the electric fireplace in any
manner; damage due to incorrect assembly, improper care, misuse, or abuse; damage from being
used with the wrong power source; water damage; damage caused from the electric fireplace being
used outdoors; damage caused from the electric fireplace being used for excessive periods of time;
damage caused by the electric fireplace being used in any commercial application; damage from use
as a primary heat source; other misuse and abuse not specifically listed herein.
This product is not intended to be used as a primary heat source. e-Flame USA, it’s directors,
officers, or agents, will not be liable to the purchaser or any third party, whether in contract, in tort, or
on any other basis, for any indirect, special, punitive, exemplary, consequential, or incidental loss,
cost, or damage arising out of or in connection with this sale, maintenance, use, or inability to use
this product, even if e-Flame USA, or its directors, or agents have been advised of the possibility of
such losses, costs, or damages that exceed the purchase price of the product. Some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to the purchaser. This limited warranty gives you specific legal rights, and
you may also have other rights, which vary from state-to-state.
Thank you for purchasing this product! If you have any questions about the assembly or operation
of this product, are missing any parts, or have defective parts, please email us at
info@eflameusa.com.
