en
2
Table of contents
1 Safety ............................................4
1.1 General information....................4
1.2 Intended use...............................4
1.3 Restriction on user group...........4
1.4 Safe transport.............................4
1.5 Safe installation ..........................5
1.6 Safe use .....................................6
1.7 Damaged appliance...................8
2 Preventing material damage .......9
3 Environmental protection and
saving energy...............................9
3.1 Disposing of packaging .............9
3.2 Saving energy.............................9
4 Installation and connection.......10
4.1 Scope of delivery......................10
4.2 Criteria for the installation
location .....................................10
4.3 Installing the appliance ............11
4.4 Preparing the appliance for
the first time..............................11
4.5 Connecting the appliance to
the drinking water connec-
tion............................................11
4.6 Connecting the appliance to
the electricity supply.................11
5 Familiarising yourself with
your appliance............................12
5.1 Appliance .................................12
5.2 Control panel............................13
5.3 Control panel (submenu) .........14
5.4 Control panel (cool-fresh
compartment) ...........................15
6 Features......................................15
6.1 Shelf..........................................15
6.2 Equipment bar..........................16
6.3 Fixed shelf ................................16
6.4 Pull-out container......................16
6.5 Cool-fresh container .................16
6.6 Container divider ......................17
6.7 Flat frozen food container ........17
6.8 Frozen food pull-out con-
tainer.........................................17
6.9 Frozen food carrying con-
tainer .......................................17
6.10 Butter and cheese com-
partment .................................17
6.11 Door rack ...............................17
6.12 Ice cube container .................17
6.13 Accessories ............................18
7 Basic operation ..........................18
7.1 Switching on the appliance ......18
7.2 Operating tips...........................18
7.3 Switching off the appliance ......18
7.4 Setting the temperature unit.....18
7.5 Setting the temperature............18
7.6 Cool-fresh compartment
storage setting..........................19
8 Additional functions ..................19
8.1 Super cooling ..........................19
8.2 Super freezing ..........................19
8.3 Holiday mode ...........................19
8.4 Energy-saving mode.................20
8.5 Freshness mode ......................20
8.6 Interior lighting..........................20
8.7 Sabbath mode..........................21
8.8 Filter change notification ..........21
8.9 Filter change status..................21
9 Alarm...........................................21
9.1 Door alarm ...............................21
9.2 Temperature alarm ...................22
10 HomeConnect .........................22
10.1 Connecting the appliance
to a WLAN home network
(Wi-Fi) with WPS function .......23
10.2 Connecting the appliance
to a WLAN home network
(Wi-Fi) without WPS func-
tion..........................................23
en
3
10.3 Connecting the appliance
to the HomeConnect app......24
10.4 Checking the signal
strength ..................................25
10.5 Installing updates for the
Home Connect software.........25
10.6 Resetting HomeConnect
settings ...................................25
10.7 Remote diagnostics ...............26
10.8 Data protection.......................26
11 Refrigerator compartment .......26
11.1 Tips for storing food in the
refrigerator compartment .......26
11.2 Chill zones in the refriger-
ator compartment...................27
12 Cool-fresh compartment..........27
12.1 Storage recommendations
for the cool-fresh compart-
ment........................................27
12.2 Storage times in the cool-
fresh compartment at 0°C
(32°F)....................................27
13 Freezer compartment...............28
13.1 Freezing capacity ...................28
13.2 Fully utilising the freezer
compartment volume .............28
13.3 Tips for storing food in the
freezer compartment ..............28
13.4 Tips for freezing fresh food ....28
13.5 Shelf life of frozen food at
−18°C (0°F).........................29
13.6 Defrosting methods for
frozen food .............................29
14 Water system............................29
14.1 Water filter ..............................29
14.2 Water dispenser .....................30
14.3 Ice cube maker ......................31
15 Defrosting.................................32
15.1 Defrosting in the refriger-
ator compartment...................32
15.2 Defrosting in the cool-fresh
compartment ..........................32
15.3 Defrosting in the freezer
compartment ..........................32
16 Cleaning and servicing............32
16.1 Preparing the appliance for
cleaning ..................................32
16.2 Cleaning the appliance ..........33
16.3 Removing the fittings..............33
16.4 Removing appliance com-
ponents...................................35
17 Troubleshooting.......................39
18 Storage and disposal...............43
18.1 Taking the appliance out of
operation ................................43
18.2 Disposing of old appliance ....43
19 Customer Service.....................44
19.1 Product number (E-Nr.) and
production number (FD).........44
20 Technical data ..........................45
21 Declaration of Conformity .......45
en Safety
4
1 Safety
Observe the following safety instructions.
1.1 General information
¡ Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
Only use this appliance:
¡ for chilling and freezing food, making ice and dispensing water.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 2000m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Children above the age of three years old and younger than eight
years old may load and unload the the fridge-freezer.
1.4 Safe transport
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶
Do not lift the appliance on your own.
Safety en
5
1.5 Safe installation
WARNING‒Risk of electric shock!
Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical in-
stallation must be properly installed.
▶
Never equip the appliance with an external switching device,
e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
all-pole isolating switch must be installed in the permanent elec-
trical installation according to the installation regulations.
▶
When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
▶
Never let the power cord come into contact with heat sources.
WARNING‒Risk of explosion!
If the appliance's ventilation openings are sealed, a leak in the re-
frigeration circuit may result in a flammable mixture of gas and air.
▶
Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
Portable multiple socket strips or portable power supply units may
overheat and cause a fire.
▶
Do not place portable multiple socket strips or power supply
units on the back of the appliance.
en Safety
6
1.6 Safe use
WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners to clean the appli-
ance.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to
suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
WARNING‒Risk of explosion!
Mechanical devices or other devices may damage the refrigera-
tion circuit; flammable refrigerant may escape and explode.
▶
To accelerate the defrosting process, do not use any other
mechanical devices or devices other than those recommended
by the manufacturer.
Products which contain flammable propellants and explosive sub-
stances may explode, e.g. spray cans.
▶
Do not store products which contain flammable propellants (e.g.
spray cans) or explosive substances in the appliance.
WARNING‒Risk of fire!
Electrical devices within the appliance may cause a fire, e.g. heat-
ers or electric ice makers.
▶
Do not operate electrical devices within the appliance.
Safety en
7
WARNING‒Risk of injury!
Containers that contain carbonated drinks may burst.
▶
Do not store containers that contain carbonated drinks in the
cool-fresh compartment below 1°C (34°F).
▶
Do not store containers that contain carbonated drinks in the
freezer compartment.
Injury to the eyes caused by escaping flammable refrigerant and
hazardous gases.
▶
Do not damage the tubes of the refrigerant circuit or the insula-
tion.
The appliance may tip.
▶
Do not stand or support yourself on the base, runners or doors.
WARNING‒Risk of cold burns!
Contact with frozen food and cold surfaces may cause burns by
refrigeration.
▶
Never put frozen food straight from the freezer compartment
into your mouth.
▶
Avoid prolonged contact of the skin with frozen food, ice and
surfaces in the freezer compartment.
CAUTION‒Risk of harm to health!
To prevent food from being contaminated, you must observe the
following instructions.
▶
If the door is open for an extended period of time, this may lead
to a considerable temperature increase in the compartments of
the appliance.
▶
Regularly clean the surfaces that may come into contact with
food and accessible drain systems.
▶
Flush the water system if water has not been drawn for
fivedays.
▶
Store raw meat and fish in suitable containers in the refrigerator
so that they do not touch or drip on other food.
▶
If the fridge/freezer is empty for an extended period of time,
switch off the appliance, defrost it, clean it and leave the door
open to prevent the formation of mould.
en Safety
8
Metal or metal-style parts in the appliance may contain aluminium.
If acidic food comes into contact with aluminium in the appliance,
aluminium foil ions may pass into the food.
▶
Do not consume soiled food.
1.7 Damaged appliance
WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶
Never operate a damaged appliance.
▶
Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
▶
If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and
turn off the water tap.
▶
Call customer services. →Page44
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained
specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer's Customer Ser-
vice or a similarly qualified person in order to prevent any risk.
WARNING‒Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful
gases may escape and ignite.
▶
Keep naked flames and ignition sources away from the appli-
ance.
▶
Ventilate the room.
▶
Switch off the appliance. →Page18
▶
Unplug the appliance from the mains or switch off the circuit
breaker in the fuse box.
▶
Call after-sales service. →Page44
Preventing material damage en
9
Preventing material damage
2 Preventing material
damage
Preventing material damage
ATTENTION!
The high weight of the appliance may
damage the floor when it is moved.
▶
Use a trolley and floor protection
when moving the appliance.
When the appliance door is closed,
an open door pillar may damage the
appliance.
▶
Never open the door pillar manu-
ally.
▶
If the door pillar has been opened,
close it before closing the appli-
ance door.
Using the base, runners or appliance
doors as a seat surface or climbing
surface may damage the appliance.
▶
Do not stand or support yourself
on the base, runners or doors.
If the water pressure is too high or
too low, the appliance may not be
able to operate properly.
▶
Make sure that the water pressure
in the water supply system is at
least 200kPa (2bar) and max.
800kPa (8bar).
▶
If the water pressure exceeds the
maximum value specified, a pres-
sure-reducing valve must be in-
stalled between the drinking water
connection and the hose set of the
appliance.
Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶
Never kink, crush, modify or cut
through water hoses.
▶
Only use the water hoses supplied
with the appliance or genuine
spare hoses.
▶
Never re-use water hoses that
have been used before.
▶
Never pull on the water hose on
the rear panel of the appliance.
Contamination with oil or fat may
cause plastic parts and door seals to
become porous.
▶
Keep plastic parts and door seals
free of oil and grease.
Metal or metal-style parts in the appli-
ance may contain aluminium. Alu-
minium reacts when it comes into
contact with acidic foods.
▶
Do not store unpackaged food in
the appliance.
Environmental protection and saving energy
3 Environmental protec-
tion and saving energy
Environmental protection and saving energy
3.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶
Sort the individual components by
type and dispose of them separ-
ately.
3.2 Saving energy
If you follow these instructions, your
appliance will use less power.
Selecting the installation location
¡ Keep the appliance out of direct
sunlight.
¡ Install the appliance as far away as
possible from heating elements,
cookers and other heat sources:
– Maintain a 30mm clearance to
electric or gas cookers.
– Maintain a 300mm clearance to
oil or solid-fuel cookers.
¡ Never cover or block the exterior
ventilation grilles.
Saving energy during use
Note:The arrangement of the fittings
does not affect the energy consump-
tion of the appliance.
en Installation and connection
10
¡ Open the appliance only briefly.
¡ Never cover or block the interior
ventilation openings or the exterior
ventilation grilles.
¡ Transport purchased food in a
cool bag and place in the appli-
ance quickly.
¡ Allow warm food and drinks to
cool down before storing them.
¡ Thaw frozen food in the refrigerator
compartment to utilise the low tem-
perature of the food.
¡ Always leave some space between
the food and to the back panel.
¡ Pack the food airtight.
¡ Open the freezer compartment
door only briefly and then close it
properly.
¡ Vacuum the external ventilation
grilles when they are dusty.
Installation and connection
4 Installation and con-
nection
Installation and connection
4.1 Scope of delivery
After unpacking all parts, check for
any transport damage and for com-
pleteness of delivery.
If you have any complaints, contact
your dealer or our after-sales service
→Page44.
The delivery consists of the following:
¡ Free-standing appliance
¡ Equipment and accessories
1
¡ Installation material
¡ Installation instructions
¡ User manual
¡ Customer service directory
¡ Warranty enclosure
2
¡ Energy label
¡ Information on energy consump-
tion and noises
¡ Information about HomeConnect
4.2 Criteria for the installation
location
WARNING
Risk of explosion!
If the appliance is in a space that is
too small, a leak in the refrigeration
circuit may result in a flammable mix-
ture of gas and air.
▶
Only install the appliance in a
space with a volume of at least
1m
3
per 8g refrigerant. The
volume of refrigerant is indicated
on the rating plate. →"Appliance",
Fig. 1 /
13
, Page13
The weight of the appliance ex works
may be up to 155kg depending on
the model.
The subfloor must be sufficiently
stable to bear the weight of the appli-
ance.
Permitted room temperature
The permitted room temperature de-
pends on the appliance's climate
class.
The climate class can be found on
the rating plate. →"Appliance", Fig.
1 /
13
, Page13
Climate
class
Permitted room tem-
perature
SN 10°C to 32°C
N 16°C to 32°C
ST 16°C to 38°C
T 16°C to 43°C
1
Depending on the appliance specifications
2
Not in all countries
Installation and connection en
11
The appliance is fully functional within
the permitted room temperature.
If an appliance with climate class SN
is operated at colder room temperat-
ures, the appliance will not be dam-
aged up to a room temperature of
5°C.
4.3 Installing the appliance
▶
Install the appliance in accordance
with the enclosed installation in-
structions.
4.4 Preparing the appliance
for the first time
1. Remove the informative material.
2. Remove the protective foil and
transit bolts, e.g. remove the ad-
hesive strips and carton.
3. Clean the appliance for the first
time. →Page33
4.5 Connecting the appliance
to the drinking water con-
nection
Requirements
¡ A corner valve must be installed
on the water connection and be
freely accessible following installa-
tion of the appliance.
¡ The water connection is checked
and is of drinking water quality.
1. Rinse the drinking water connec-
tion thoroughly until the drinking
water is no longer cloudy and con-
tains no deposits.
If the drinking water is still cloudy
or contains deposits, install an ex-
ternal water filter system.
2. Install the drinking water connec-
tion according to the enclosed in-
stallation instructions.
4.6 Connecting the appliance
to the electricity supply
1. Insert the non-heating appliance
plug of the power cable into the
appliance.
2. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection data of the appli-
ance can be found on the rating
plate. →"Appliance", Fig. 1 /
13
,
Page13
3. Check the mains plug is inserted
properly.
a The appliance is now ready for
use.
en Familiarising yourself with your appliance
12
Familiarising yourself with your appliance
5 Familiarising yourself with your appliance
Familiarising yourself with your appliance
5.1 Appliance
You can find an overview of the parts of your appliance here.
A
B
C
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
1
A
Refrigerator compartment
B
Cool-fresh compartment
C
Freezer compartment
1
Control panel
2
Equipment bar →Page16
3
Water dispenser
Familiarising yourself with your appliance en
13
4
Fixed shelf →Page16
5
Pull-out container →Page16
6
Control panel (cool-fresh
compartment)
7
Cool-fresh container
8
Ice cube maker
9
Ice cube container
→Page17
10
Water filter
11
Butter and cheese compart-
ment →Page17
12
Interior lighting
13
Rating plate
14
Door pillar with condensation
protection
15
Door storage compartment
for large bottles
16
Frozen-food pull-out container
→Page17
17
Flat frozen food container
→Page17
18
Frozen-food carrying con-
tainer →Page17
19
Container divider →Page17
20
Screw foot
Note:Deviations between your appli-
ance and the diagrams may differ
with regard to their features and size.
5.2 Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
1 2 3 4 5 6 7 8 9 10 11 12 13
2
1
switches Super cool-
ing on or off.
2
Displays the set temperature
for the refrigerator compart-
ment in °F or°C.
3
/ (Refrigerator compart-
ment) sets the temperature of
the refrigerator compartment.
4
switches freshness
mode on or off.
en Familiarising yourself with your appliance
14
5
switches energy-saving
mode on or off.
6
switches holiday
mode on or off.
7
switches the appliance
on or off.
8
switches off the
alarm.
9
opens and closes the
menu.
10
lights up when
the filter needs to be re-
placed.
11
switches Super freezing
on or off.
12
Displays the set temperature
for the freezer compartment
in °F or °C.
13
/ (Freezer compart-
ment) sets the temperature of
the freezer compartment.
5.3 Control panel (submenu)
You can configure further settings in the submenu.
1 2 3 4 5 6 7 8 9
3
1
Displays the set submenu.
2
/ (Submenu) is used to
navigate through the sub-
menu.
3
opens the menu for set-
ting Home Connect.
4
opens the menu
for setting the lighting.
5
opens the menu for
changing the temperature
unit.
6
Displays the settings of the
submenu.
7
/ (Submenu setting)
changes the submenu setting.
8
opens the menu for
setting the door alarm.
9
opens the menu
for setting the filter.
Features en
15
5.4 Control panel (cool-fresh compartment)
Using the control panel for the cool-fresh compartment, you can set the temper-
ature and humidity in the cool-fresh compartment.
1 2 3 4 5 6 7
4
1
Sets the cool-fresh
compartment storage setting
for meat and fish.
2
Sets the cool-fresh
compartment storage setting
for fruit.
3
Sets the cool-fresh
compartment storage setting
for vegetables.
4
Sets the cool-fresh
compartment storage setting
for beverages.
5
Sets the cool-fresh
compartment storage setting
for snacks.
6
The light bar lights
up if user-defined settings
have been set via the
HomeConnectapp. You can
find more information in the
HomeConnectapp.
7
Switches the button lock for
the control panel (cool-fresh
compartment) off.
Features
6 Features
Features
The features of your appliance de-
pend on the model.
6.1 Shelf
ATTENTION!
If fitted at an angle, the hooks on the
shelf can scratch the rear panel of
the refrigerator compartment.
▶
Ensure that the shelf is horizontal
and that the hooks are properly fit-
ted in place.
To vary the shelf as required, you
can remove the shelf and re-insert it
elsewhere.
→"Removing the shelf", Page33
en Features
16
Note
Do not cover the interior ventilation
openings.
6.2 Equipment bar
The fittings on the equipment bar
provide additional storage space in
the refrigerator compartment:
¡ Store bottles securely on the bottle
tray.
¡ Store preserving jars in the con-
tainer.
¡ Store an egg carton on the shelf.
You can position the fittings any-
where along the equipment bar.
ATTENTION!
If fitted at an angle, the hooks on the
equipment bar can scratch the rear
panel of the refrigerator compart-
ment.
▶
Ensure that the equipment bar is
horizontal and that the hooks are
properly fitted in place.
You can remove the equipment bar
and re-insert it at a different location.
→"Removing the equipment bar",
Page33
Tip:Position the equipment bar in
the centre of the refrigerator compart-
ment.
6.3 Fixed shelf
Always put the fixed shelf in the spe-
cified position.
6.4 Pull-out container
Do not store large plates or contain-
ers with processed food which has
been covered in the pull-out con-
tainer.
6.5 Cool-fresh container
To automatically set the cool-fresh
container to the right humidity and
temperature for your food, use the
different cool-fresh container storage
settings.
For hygiene reasons, do not store
fruit and vegetables in a cool-fresh
container with meat and fish.
Store food no higher than the con-
tainer rim to prevent detaching the lid
of the cool-fresh container.
Condensation may form in the cool-
fresh container depending on the
type and quantity of food stored.
Remove the condensation with a dry
cloth.
Features en
17
To ensure that the quality and aroma
are retained, store fruit and veget-
ables that are sensitive to cold out-
side of the appliance at temperatures
of approx. 8°C (46°F) to 12°C
(54°F), e.g. pineapple, bananas, cit-
rus fruits, cucumbers, courgettes,
peppers, tomatoes and potatoes.
6.6 Container divider
WARNING
Risk of suffocation!
Children may climb into the appli-
ance and suffocate.
▶
Never remove the carrying con-
tainer dividers of the frozen food
container.
ATTENTION!
The carrying container divider of the
frozen food container will be dam-
aged if removed.
▶
Never remove the carrying con-
tainer dividers of the frozen food
container.
To vary the division of the frozen food
container, you can move the con-
tainer separator.
6.7 Flat frozen food container
Store flat frozen items, the ice stor-
age container and the ice scoop in
the flat frozen food container.
6.8 Frozen food pull-out con-
tainer
In order to achieve an improved over-
view and to remove frozen food more
quickly, remove frozen food pull-out
container.
6.9 Frozen food carrying con-
tainer
Store large frozen items in the frozen
food carrying container.
6.10 Butter and cheese com-
partment
Store butter and hard cheese in the
butter and cheese compartment.
6.11 Door rack
To adjust the door racks as required,
you can remove the door rack and
re-insert elsewhere.
→"Removing door rack", Page34
6.12 Ice cube container
If ice cube production is switched on,
the ice cubes are automatically
stored in the ice storage container.
ATTENTION!
The ice cube maker may become
blocked or damaged by food or ob-
jects stored in the ice storage con-
tainer.
▶
Never store food or objects in the
ice storage container.
en Basic operation
18
6.13 Accessories
Use original accessories. These have
been made especially for your appli-
ance.
The accessories for your appliance
depend on the model.
Ice scoop
You can use the ice scoop to remove
a portion of ice cubes.
Basic operation
7 Basic operation
Basic operation
7.1 Switching on the appli-
ance
1. Electrically connect the appliance.
→Page11
Note:If the appliance has been
previously switched off using the
control panel, press .
a The appliance begins to cool.
2. Switch off the warning signal using
.
a goes out as soon as the
set temperature has been reached.
3. Set the required temperature.
→Page18
7.2 Operating tips
¡ Once you have switched on the
appliance, the set temperature is
only reached after several hours.
Do not put any food in the appli-
ance until the temperature has
been reached.
¡ The front and side panels of
thehousing heat up occasionally.
This prevents condensation from
forming.
¡ When you close the door, a va-
cuum may be created. The door is
then difficult to open again. Wait a
moment until the vacuum is offset.
7.3 Switching off the appli-
ance
▶
Press .
7.4 Setting the temperature
unit
You can choose between the temper-
ature unit °F and °C.
1. Press .
2. Press .
3. Press / (Submenu setting)
until the setting display submenu
shows or .
4. Press .
7.5 Setting the temperature
Setting the refrigerator
compartment temperature
▶
Press / (Refrigerator com-
partment) repeatedly until the tem-
perature display (refrigerator com-
partment) shows the required tem-
perature.
The recommended temperature in
the refrigerator compartment is
4°C (39°F).
Setting the freezer compartment
temperature
▶
Press / (Freezer compart-
ment) repeatedly until the temper-
ature display (freezer compart-
ment) shows the required temper-
ature.
The recommended temperature in
the freezer compartment is −18°C
(0°F).
Additional functions en
19
7.6 Cool-fresh compartment
storage setting
You can set the temperature and hu-
midity of the cool-fresh container us-
ing predefined storage settings.
Tip:Further settings are available in
the HomeConnectapp.
Setting the cool-fresh compartment
storage setting
1. Press any touch field on the con-
trol panel (cool-fresh compart-
ment).
2. Press and hold until the light bar
lights up fully.
3. Press the storage setting that you
require.
Additional functions
8 Additional functions
Additional functions
8.1 Super cooling
With Super cooling, the refrigerator
compartment cools so that it as cold
as possible.
Switch on Super cooling before pla-
cing large quantities of food.
Note:When Super cooling is
switched on, increased noise may
occur.
Switching on Super cooling
▶
Press .
a lights up.
Note:After approx. 6hours, the ap-
pliance switches to normal operation.
Switching off Super cooling
▶
Press .
a The previously set temperature is
displayed.
8.2 Super freezing
With Super freezing, the freezer com-
partment cools so that it as cold as
possible.
Switch on Super freezing one to two
hours before placing food weighing
2kg or more into the freezer com-
partment.
Use Super freezing to accelerate ice
cube production.
In order to utilise the freezer capacity,
use Super freezing.
→"Prerequisites for freezing capa-
city", Page28
Note:When Super freezing is
switched on, increased noise may
occur.
Switching on Super freezing
▶
Press .
a lights up.
Note:After approx. 60hours, the ap-
pliance switches to normal operation.
Switching off Super freezing
▶
Press .
a The previously set temperature is
displayed.
8.3 Holiday mode
If you are going to be away for a long
time, you can switch on energy-sav-
ing holiday mode on the appliance.
CAUTION
Risk of harm to health!
The refrigerator compartment heats
up while the vacation mode is
switched on. The increased temperat-
ure may cause bacteria to increase
and spoil the food.
▶
When the vacation mode is
switched on, do not store any food
in the refrigerator compartment.
en Additional functions
20
The appliance automatically sets the
temperatures.
Refrigerator com-
partment
14°C (58°F)
Cool-fresh com-
partment
4°C (40°F)
Freezer compart-
ment
Temperature re-
mains un-
changed
Note:While the vacation mode is ac-
tivated, the ice cube production and
the water dispenser are switched off.
Switching on vacation mode
▶
Press .
a lights up.
Switching off vacation mode
▶
Press .
a The previously set temperature is
displayed.
8.4 Energy-saving mode
You can set the appliance to save
energy with energy-saving mode.
The appliance automatically sets the
temperatures.
Refrigerator com-
partment
8°C (46°F)
Cool-fresh com-
partment
0°C (32°F)
Freezer compart-
ment
−16°C (3°F)
Switching on energy-saving mode
▶
Press .
a lights up.
Switching off energy-saving mode
▶
Press .
a The previously set temperature is
displayed.
8.5 Freshness mode
In order to keep the food fresh for
longer, you can switch on the fresh-
ness mode on the appliance.
The appliance automatically sets the
temperatures.
Refrigerator com-
partment
2°C (36°F)
Cool-fresh com-
partment
0°C (32°F)
Freezer compart-
ment
Temperature re-
mains un-
changed
Switching freshness mode on
▶
Press .
a lights up.
Switching off freshness mode
▶
Press .
a The previously set temperature is
displayed.
8.6 Interior lighting
You can switch the interior lighting off
or set the brightness.
The interior lighting is
switched off
Minimum brightness
Maximum brightness
Setting the interior lighting
1. Press .
2. Press .
3. Press / (Submenu setting)
until the setting display submenu
shows the required setting.
4. Press .
Alarm en
21
8.7 Sabbath mode
To ensure that you can also use the
appliance on the Sabbath, the Sab-
bath mode switches off all non-es-
sential functions.
During Sabbath mode, the following
functions are switched off:
¡ Super cooling
¡ Super freezing
¡ Alarm
¡ Water dispenser
¡ Ice cube production
¡ Interior lighting
¡ Audible signals
¡ Messages on the control panel
Note:The brightness of the control
panel lighting is reduced during the
Sabbath mode.
Switching on Sabbath mode
▶
Press and hold for
10seconds until an audible signal
sounds.
a lights up.
Note:After approx.80hours, the ap-
pliance switches to normal operation.
Switching off Sabbath mode
▶
Press and hold for
fiveseconds until an audible signal
sounds.
8.8 Filter change notification
Every six months, the filter change
notification is switched on.
lights up.
Note:Increased water consumption
switches the filter change notification
on sooner.
Switching off the filter change
notification
1. Replace the water filter.
The bypass cap does not need to
be replaced.
2. Press and hold for
threeseconds.
a goes out.
a The filter change status is reset.
8.9 Filter change status
If you replace the filter before the fil-
ter change notification, reset the filter
change status.
The measurement of the fil-
ter change status is running
Resetting the filter change
status
Resetting the filter change status
1. Press .
2. Press .
a The submenu setting display
shows .
3. Press (Submenu setting).
a The submenu setting display
shows .
4. Press .
Alarm
9 Alarm
Alarm
9.1 Door alarm
If the appliance door is open for a
longer period, the door alarm
switches on.
Switching off the door alarm
▶
Close the appliance door or press
.
a The warning tone is switched off.
a goes out.
Door alarm warning signal
You can activate or deactivate the
door alarm warning signal.
en HomeConnect
22
Door alarm warning signal
activated
Door alarm warning signal
deactivated
Activating the door alarm warning
signal
1. Press .
2. Press .
3. Press / (Submenu setting)
until the setting display submenu
shows the required setting.
4. Press .
Deactivating the door alarm warning
signal
1. Press .
2. Press .
3. Press / (Submenu setting)
until the setting display submenu
shows the required setting.
4. Press .
9.2 Temperature alarm
If the freezer compartment becomes
too warm, the temperature alarm is
switched on.
CAUTION
Risk of harm to health!
During the thawing process, bacteria
may multiply and spoil the frozen
food.
▶
Do not refreeze food after it has
been defrosted or started to de-
frost.
▶
Refreeze food only after cooking.
▶
These items should no longer be
stored for the maximum storage
period.
The temperature alarm can be
switched on in the following cases:
¡ The appliance is switched on.
Do not store any food until the ap-
pliance has reached the set tem-
perature.
¡ Large quantities of fresh food are
being placed inside.
Switch on Super freezing before
placing large quantities of food in
the appliance.
¡ The freezer compartment door is
open for too long.
Check whether the frozen food has
defrosted or thawed.
Switching off the temperature alarm
▶
Press .
a The warning tone is switched off.
a The temperature display (freezer
compartment) briefly indicates the
warmest temperature reached in
the freezer compartment. The tem-
perature display (freezer compart-
ment) then indicates the set tem-
perature again.
a From this time on, the warmest
temperature is measured again
and saved.
HomeConnect
10 HomeConnect
HomeConnect
This appliance is network-capable.
Connect your appliance to a mobile
device to control its functions via the
HomeConnect app.
The HomeConnect services are not
available in every country. The avail-
ability of the HomeConnect function
depends on the availability of
HomeConnect services in your coun-
try. You can find information about
this at: www.home-connect.com.
To be able to use HomeConnect,
you must first set up the connection
to the WLAN home network (Wi-Fi
1
)
and to the HomeConnect app.
1
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
HomeConnect en
23
After switching on the appliance, wait
at least 2minutes until internal
device initialisation is complete. Only
then should you set up HomeCon-
nect.
¡ Connecting appliance to WLAN
home network (Wi-Fi) with WPS
function →Page23
¡ Connecting appliance to WLAN
home network (Wi-Fi) without WPS
function →Page23
The HomeConnect app guides you
through the entire login process. Fol-
low the instructions in the HomeCon-
nect app to configure the settings.
Tips
¡ Please consult the documents sup-
plied by HomeConnect.
¡ Please also follow the instructions
in the HomeConnect app.
Notes
¡ Please note the safety precautions
in this instruction manual and
make sure that they are also ob-
served when operating the appli-
ance via the HomeConnect app.
→"Safety", Page4
¡ Operating the appliance on the ap-
pliance itself always takes priority.
During this time it is not possible
to operate the appliance using the
HomeConnect app.
10.1 Connecting the appli-
ance to a WLAN home
network (Wi-Fi) with
WPS function
If your router has a WPS function,
you can connect the appliance to
your WLAN home network (Wi-Fi)
automatically.
1. Press .
a lights up and the sub-
menu display shows .
2. Press / (Submenu) re-
peatedly until the submenu display
shows and the submenu setting
display shows .
3. Press (Submenu setting).
a The submenu display shows an
animation for twominutes. The ap-
pliance is ready for automatic con-
nection to the WLAN home net-
work (Wi-Fi).
4. Activate the WPS function on the
router during this period.
To do this, take note of the inform-
ation in the documents for your
router.
a If the connection is successful,
flashes in the submenu setting dis-
play.
5. If the submenu display shows ,
the appliance was unable to estab-
lish a connection to the WLAN
home network (Wi-Fi).
‒ Check whether the appliance is
located within the range of the
WLAN home network (Wi-Fi).
→"Checking the signal
strength", Page25
‒ Repeat the process or establish
the connection manually
→Page23.
6. Connect the appliance to the
Home Connect app. →Page24
10.2 Connecting the appli-
ance to a WLAN home
network (Wi-Fi) without
WPS function
If your router does not have a WPS
function, you can connect the appli-
ance to your WLAN home network
(Wi-Fi) manually. The appliance
briefly sets up its own WLAN net-
work. You can connect a mobile
device to the WLAN network and
en HomeConnect
24
transfer the network information for
the WLAN home network (Wi-Fi) to
your appliance.
Requirement:The HomeCon-
nectapp has been installed on your
mobile device.
1. Press .
a lights up and the sub-
menu display shows .
2. Press / (Submenu) re-
peatedly until the submenu display
shows and the submenu setting
display shows .
3. Press (Submenu setting).
a The appliance now sets up its own
WLAN network with the network
name "HomeConnect".
a The submenu setting display
shows an animation. The appli-
ance is ready for manual connec-
tion to the WLAN home network
(Wi-Fi).
4. Follow the instructions in the
HomeConnect app on the mobile
device.
a The network information for the
WLAN home network (Wi-Fi) is
transferred to the appliance.
a If the connection is successful,
flashes in the submenu setting dis-
play.
5. If the submenu display shows ,
the appliance was unable to estab-
lish a connection to the WLAN
home network (Wi-Fi).
‒ Check whether the appliance is
located within the range of the
WLAN home network (Wi-Fi).
→"Checking the signal
strength", Page25
‒ Repeat the process.
10.3 Connecting the appli-
ance to the HomeCon-
nect app
If you have automatically connected
your appliance to your WLAN home
network (Wi-Fi), you can connect
your appliance to the HomeConnect
app.
Requirements
¡ The appliance is connected to the
WLAN home network (Wi-Fi).
→Page23
¡ The HomeConnectapp has been
installed on your mobile device.
1. Press .
a lights up and the sub-
menu display shows .
2. Press / (Submenu) re-
peatedly until the submenu display
shows and the submenu setting
display shows .
3. Press (Submenu setting).
a The submenu setting display
shows an animation.
4. Follow the instructions in the
HomeConnectapp until the pro-
cess is complete.
a If the connection is successful, the
submenu setting display shows .
5. If the submenu setting display
shows , the appliance was un-
able to establish a connection to
the HomeConnect app.
‒ In the HomeConnect app,
check whether the mobile
device is connected to the
WLAN home network (Wi-Fi).
‒ Repeat the process.
6. If the submenu setting display
shows , reset the HomeCon-
nectsettings. →Page25
HomeConnect en
25
10.4 Checking the signal
strength
You should check the signal strength
if no connection could be estab-
lished.
1. Press .
a lights up and the sub-
menu display shows .
2. Press / (Submenu) re-
peatedly until the submenu display
shows .
a The submenu display shows a
value between setting (no recep-
tion) and (full reception).
3. Press .
Note:The signal strength should be
at least .
Improving the reception
If the signal strength is too weak, the
connection may be interrupted.
▶
Carry out one of the solution op-
tions:
‒ Place the router and refrigerator
closer together.
‒ Ensure that the connection is
not interfered with by screening
walls.
‒ Install a repeater to strengthen
the signal.
10.5 Installing updates for the
Home Connect software
The appliance searches for updates
to the HomeConnect software at reg-
ular intervals.
Note:If updates are available, the
submenu display shows .
To cancel the update and reset the
submenu display to the set temperat-
ure, press any touch field.
1. Press .
a lights up and the sub-
menu display shows .
2. Press / (Submenu) re-
peatedly until the submenu display
shows and the submenu setting
display shows .
3. Press (Submenu setting).
a The submenu setting display
shows an animation.
a The update is installed.
a The control panel is locked during
the installation.
a If the installation is successful, the
submenu setting display shows .
4. If the submenu setting display
shows , the appliance was un-
able to install the update.
‒ Repeat the process at a later
point.
5. If the update cannot be completed
after several attempts, contact cus-
tomer service →Page44 .
10.6 Resetting HomeConnect
settings
If your appliance experiences con-
nection problems with the WLAN
home network (Wi-Fi) or your appli-
ance wants to log into a different
WLAN home network (Wi-Fi), you can
reset the HomeConnectsettings.
1. Press .
a lights up and the sub-
menu display shows .
2. Press / (Submenu) re-
peatedly until the submenu display
shows and the submenu setting
display shows .
3. Press (Submenu setting).
a The submenu setting display
shows an animation for approx.
15seconds.
a The submenu setting display then
shows .
en Refrigerator compartment
26
a The HomeConnect settings have
been reset.
4. Press .
10.7 Remote diagnostics
Customer Service can use Remote
Diagnostics to access your appliance
if you contact them, have your appli-
ance connected to the HomeCon-
nect server and if Remote Dia-
gnostics is available in the country in
which you are using the appliance.
Tip:For further information and de-
tails about the availability of Remote
Diagnostics in your country, please
visit the service/support section of
your local website: www.home-con-
nect.com
10.8 Data protection
Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the HomeConnect
server (initial registration):
¡ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in-
stalled).
¡ Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
¡ The current software and hardware
version of your appliance.
¡ Status of any previous reset to
factory settings.
This initial registration prepares the
HomeConnect functions for use and
is only required when you want to
use the HomeConnect functions for
the first time.
Note:Please note that the
HomeConnect functions can only be
utilised with the HomeConnect app.
Information on data protection can be
retrieved in the HomeConnect app.
Refrigerator compartment
11 Refrigerator compart-
ment
Refrigerator compartment
You can keep dairy products, eggs,
prepared meals, pastries, open pre-
serves and hard cheese in the refri-
gerator compartment.
The temperature can be set from
2°C (46°F) to 8°C (36°F).
The recommended temperature in
the refrigerator compartment is 4°C
(39°F).
The refrigerator compartment can
also be used to store highly perish-
able foods in the short to medium
term. The lower the selected temper-
ature, the longer the food remains
fresh.
11.1 Tips for storing food in
the refrigerator compart-
ment
¡ Only store food when fresh and
undamaged.
¡ Observe the best-before date or
use-by date specified by the manu-
facturer.
¡ Store food well wrapped or
covered.
¡ Allow hot food and drinks to cool
down first before placing in the ap-
pliance.
Cool-fresh compartment en
27
11.2 Chill zones in the refri-
gerator compartment
The air circulation in the refrigerator
compartment creates different chill
zones.
Coldest zone
The coldest zone is in the pull-out
container.
Tip:Store highly perishable food
such as fish, sausages and meat in
the cool-fresh compartment.
→"Cool-fresh compartment",
Page27
Warmest zone
The warmest zone is at the very top
of the door.
Tip:Store food that does not spoil
easily in the warmest zone, e.g. hard
cheese and butter. Cheese can then
continue to release its aroma and the
butter will still be easy to spread.
Cool-fresh compartment
12 Cool-fresh compart-
ment
Cool-fresh compartment
In the cool-fresh compartment, you
can keep fresh food fresh three times
longer than in the refrigerator com-
partment.
The temperature can be set from
−2°C (29°F) to 4°C (40°F) using
pre-defined storage settings.
Storing food in the fresh compart-
ment retains the quality of the food
better. The low temperature and the
optimum moisture provide ideal stor-
age conditions for fresh food.
12.1 Storage recommenda-
tions for the cool-fresh
compartment
Storage
setting
Food
Meat, fish and seafood
Fruit, mixed load with
fruit and vegetables,
sausage, cheese and
dairy products
Vegetables
Beverages
Snacks and other items
Tip:Fruit, vegetables, drinks and
snacks may freeze below 0°C
(32°F).
Only use the storage setting for meat
and fish.
12.2 Storage times in the
cool-fresh compartment
at 0°C (32°F)
The storage times are dependent on
the original quality of your food.
Food Storage
time
Fresh fish, seafood up to
3days
Poultry, meat (boiled/
fried)
up to 5
days
Beef, pork, lamb, saus-
age (cold meat)
up to 7
days
Smoked fish, broccoli up to 14
days
Salad greens, fennel,
apricots, plums
up to 21
days
Soft cheese, yoghurt,
quark, buttermilk, cauli-
flower
up to
30days
en Freezer compartment
28
Freezer compartment
13 Freezer compartment
Freezer compartment
You can store frozen food, freeze
food and make ice cubes in the
freezer compartment.
The temperature can be set from
−16°C (3°F) to −24°C (−11°F).
Long-term storage of food should be
at −18°C (0°F) or lower.
The freezer compartment can be
used to store perishable food long-
term. The low temperatures slow
down or stop the spoilage.
13.1 Freezing capacity
The freezing capacity indicates the
quantity of food that can be frozen
right through to the centre within a
specific period of time.
Information on freezing capacity can
be found on the rating plate. →"Appli-
ance", Fig. 1 /
13
, Page13
Prerequisites for freezing capacity
1. When placing fresh food in the ap-
pliance, switch on Super freezing.
→"Switching on Super freezing",
Page19
2. Freeze fresh food as close as pos-
sible to the side panels.
13.2 Fully utilising the freezer
compartment volume
Learn how to store the maximum
amount of frozen food in the freezer
compartment.
1.
Remove all fittings. →Page33
2. Store food directly on the shelves
and on the floor of the freezer
compartment.
13.3 Tips for storing food in
the freezer compartment
¡ To quickly and gently freeze larger
quantities of fresh food, place this
in the top frozen food container.
¡ Do not bring food which is to be
frozen into contact with frozen
food.
13.4 Tips for freezing fresh
food
¡ Freeze fresh and undamaged food
only.
¡ Freeze food in portions.
¡ Cooked food is more suitable than
food that can be eaten raw.
¡ Vegetables: Wash, chop up and
blanch before freezing.
¡ Fruit: Wash, pit and perhaps peel,
possibly add sugar or ascorbic
acid solution.
¡ Food that is suitable for freezing in-
cludes baked items, fish and sea-
food, meat, game, poultry, eggs
without shells, cheese, butter and
quark, ready meals and leftovers.
¡ Food that is unsuitable for freezing
includes lettuce, radishes, eggs in
shells, grapes, raw apples and
pears, yoghurt, sour cream, crème
fraîche and mayonnaise.
Packing frozen food
If you select suitable packaging ma-
terial and the correct type of pack-
aging, you can determine the product
quality and prevent freezer burn.
1. Place the food in the packaging.
2. Squeeze out the air.
3. Pack food airtight to prevent it
from losing flavour and drying out.
4. Label the packaging with the con-
tents and the date of freezing.
Water system en
29
13.5 Shelf life of frozen food
at −18°C (0°F)
Food Storage time
Fish, sausages, pre-
pared meals and
baked goods
up to
6months
Poultry, meat up to
8months
Vegetables, fruit up to
12months
13.6 Defrosting methods for
frozen food
CAUTION
Risk of harm to health!
During the thawing process, bacteria
may multiply and spoil the frozen
food.
▶
Do not refreeze food after it has
been defrosted or started to de-
frost.
▶
Refreeze food only after cooking.
▶
These items should no longer be
stored for the maximum storage
period.
¡ Defrost animal-based food, such
as fish, meat, cheese, quark, in the
refrigerator compartment.
¡ Defrost bread at room temperat-
ure.
¡ Prepare food for immediate con-
sumption in the microwave, in the
oven or on the hob.
Water system
14 Water system
Water system
Your appliance is equipped with wa-
ter-carrying components.
The water system only works if a wa-
ter filter or a bypass cap is installed.
14.1 Water filter
The water filter filters particles and
the taste of chlorine out of the water.
The water filter reduces further con-
tamination, e. g. from chloramines,
lead and pharmaceutical products.
Note:The water filter does not filter
bacteria or microbes out of the water.
Change the water filter:
¡ every 6 months.
¡ if lights up.
¡ if the water output has visibly re-
duced.
Tips
¡ A new water filter can be pur-
chased from customer service,
your dealer or our website.
¡ If you do not want to use a water
filter in your appliance or an ex-
ternal water filter system is in-
stalled, you can permanently re-
place the water filter with a bypass
cap.
The bypass cap filters only large
particles out of the water and can
be cleaned as required.
A bypass cap can be purchased
from customer service or our web-
site.
en Water system
30
Changing the water filter or
replacing it with a bypass cap
1. Reach into the recess below the fil-
ter cover , pull it forwards slightly
and move it to the bottom left .
2. Turn the water filter anti-clockwise
by 90° and remove it .
Note:When removing it, a small
amount of water may drip out of
the water filter. Remove the drips
of water with a dry cloth.
Tip:You can dispose of the old
water filter with your household
waste.
3. Insert the new water filter or the by-
pass cap in the filter opening as
far as it will go and turn it 90°
clockwise as far as it will go.
4. Move the filter cover up to the right
and slide it back as far as it will
go.
5. Discard the ice cubes produced
during the first 24hours, and dis-
pense water for fiveminutes and
then dispose of this.
14.2 Water dispenser
Dispense cold water via the water
dispenser.
Putting the water dispenser into
operation
Note:Once the appliance has been
connected or a new water filter has
been installed, there will be air in the
water system.
1. Keep dispensing water until it con-
tains no more air bubbles.
Remove any splashes of water
with a dry cloth.
2. For hygiene reasons, dispense wa-
ter for 5minutes and discard.
Water system en
31
Dispensing water
▶
Press and hold the glass against
the dispensing button or hold
the glass under the water dis-
penser and press .
Notes
¡ After a while of continuous dis-
pensing, the water stops being
dispensed. Wait a few seconds
before dispensing water again.
¡ After water has been dispensed
several times consecutively, wa-
ter stops being dispensed. Wait
a few minutes before dispensing
water again.
14.3 Ice cube maker
Use the ice cube maker to produce
ice cubes.
WARNING
Risk of injury!
Rotating parts may cause injury.
▶
Never reach into or underneath the
ice cube maker.
Note:The ice cube maker automatic-
ally detects that the ice storage con-
tainer is full.
It could take up to 48hours until the
ice storage container is full.
Tips
¡ You can accelerate ice cube pro-
duction by setting a colder freezer
compartment temperature or by
switching on Super freezing. This
will slightly increase energy con-
sumption.
¡ If the ice cubes taste stale, discard
the rest and the cubes ice pro-
duced over the next 24 hours. If
the ice cubes still taste stale,
change the water filter.
Putting the ice cube maker into
operation
Notes
¡ Ice cube production starts as soon
as the appliance is switched on
and the freezer compartment has
reached the set temperature.
¡ The first batch of ice cubes will be
ready after approximately 4 hours.
▶
For hygiene reasons, discard the
ice cubes produced within the first
24hours.
Switching on ice cube production
▶
Lift the ice cube maker cover up-
wards and press the ice cube
maker button .
1
2
a The ice cube maker button lights
up.
Note:If you press and hold the ice
cube maker button for three
seconds, the filter change status is
reset.
en Defrosting
32
Switching off ice cube production
▶
Lift the ice cube maker cover up-
wards and press the ice cube
maker button .
1
2
a The ice cube maker button goes
out.
Note:If you press and hold the ice
cube maker button for three
seconds, the filter change status is
reset.
Defrosting
15 Defrosting
Defrosting
15.1 Defrosting in the refri-
gerator compartment
The refrigerator compartment in your
appliance defrosts automatically.
15.2 Defrosting in the cool-
fresh compartment
The cool-fresh compartment in your
appliance defrosts automatically.
15.3 Defrosting in the freezer
compartment
The fully automatic NoFrost system
ensures that the freezer compartment
remains frost-free. Defrosting is not
required.
Cleaning and servicing
16 Cleaning and servi-
cing
Cleaning and servicing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
Customer Service must clean inac-
cessible points. Cleaning by cus-
tomer service can give rise to costs.
16.1 Preparing the appliance
for cleaning
1. Switch off the appliance.
→Page18
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Take out all of the food and store it
in a cool place.
Cleaning and servicing en
33
Place ice packs (if available) onto
the food.
4. Remove all fittings from the appli-
ance. →Page33
5. Remove the following components
from the appliance:
– →"Removing telescopic rails",
Page36
– →"Removing the refrigerator
compartment glass plate",
Page37
– →"Removing the cool-fresh con-
tainer cover", Page37
16.2 Cleaning the appliance
WARNING
Risk of electric shock!
An ingress of moisture can cause an
electric shock.
▶
Do not use steam- or high-pres-
sure cleaners to clean the appli-
ance.
Liquid in the lighting or in the con-
trols can be dangerous.
▶
The rinsing water must not drip
into the lighting or controls.
ATTENTION!
Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
▶
Do not use hard scouring pads or
cleaning sponges.
▶
Do not use harsh or abrasive de-
tergents.
▶
Do not use cleaning products with
a high alcohol content.
If you clean fittings and accessories
in the dishwasher, this may cause
them to become deformed or discol-
our.
▶
Never clean fittings and accessory
in the dishwasher.
1. Prepare the appliance for cleaning.
→Page32
2. Clean the appliance, the fittings
and the door seals with a dish
cloth, lukewarm water and a little
pH-neutral washing-up liquid.
3. Dry thoroughly with a soft, dry
cloth.
4. Insert the fittings.
5. Electrically connect the appliance.
6. Switch on the appliance.
→Page18
7. Putting the food into the appliance.
16.3 Removing the fittings
If you want to clean the fittings thor-
oughly, remove these from your ap-
pliance.
Removing the shelf
▶
Lift the shelf and remove it .
Removing the equipment bar
▶
Lift the equipment bar and remove
it.
en Cleaning and servicing
34
Removing the fixed shelf
1. Pull out the pull-out container.
2. Lift the fixed shelf at the front
and remove it .
Removing door rack
▶
Lift the door rack and remove it.
Removing pull-out containers
1. Pull out the pull-out container as
far as it will go.
2. Lift the pull-out container at the
front and remove it .
Removing the cool-fresh container
1. Pull out the cool-fresh container as
far as it will go.
2. Lift the cool-fresh container at the
front and remove it .
Removing the frozen food pull-out
container
1. Pull out the frozen food pull-out
container as far as it will go.
Cleaning and servicing en
35
2. Lift the frozen food pull-out con-
tainer at the front and remove it.
Removing the flat frozen food
container
1. Pull out the flat frozen food con-
tainer as far as it will go.
2. Lift the flat frozen food container at
the front and remove it.
Removing the ice cube container
1. Pull out the flat frozen food con-
tainer as far as it will go.
2. Lift the ice cube container at the
front and remove it.
Removing the frozen-food carrying
container
▶
Remove the frozen-food carrying
container upwards.
16.4 Removing appliance
components
If you want to clean your appliance
thoroughly, you can remove certain
components from your appliance.
Telescopic rails
You can remove the telescopic rails
in order to clean them thoroughly.
en Cleaning and servicing
36
Removing telescopic rails
1. Pull out the telescopic rail.
2. Move the lock in the direction of
the arrow and loosen the pin
from the rear .
3. Push in the telescopic rail.
4. Push the telescopic rail backwards
above the rear pin and disen-
gage .
Installing telescopic rails
1. Place the extended telescopic rail
on the front pin and pull it for-
wards slightly to lock in place .
2. Place the telescopic rail on the
rear pin and push the locking
mechanism back .
Refrigerator compartment glass
plate
To clean the refrigerator compart-
ment glass plate thoroughly, you can
remove it.
Cleaning and servicing en
37
Removing the refrigerator
compartment glass plate
1. Grip both the rear recesses at the
base of the refrigerator compart-
ment and lift the refrigerator com-
partment glass plate . Slide the
refrigerator compartment glass
plate towards the rear .
2. Grip both the front recesses at the
base of the refrigerator compart-
ment , lift the refrigerator com-
partment glass plate and remove
it .
Install the refrigerator compartment
glass plate
▶
Place the refrigerator compartment
glass plate at the rear of the base
of the refrigerator compartment
and lower it .
Cool-fresh container cover
To clean the cool-fresh container
cover thoroughly, you can remove it.
Removing the cool-fresh container
cover
1. Remove the cool-fresh container.
2. Unclip the cool-fresh container
cover and remove it .
2
1
en Cleaning and servicing
38
Fitting the cool-fresh container cover
1. Slide the lid of the cool-fresh con-
tainer symmetrically towards the
rear and hook it into place .
2. Click the cool-fresh container lid
into place.
3. Install the cool-fresh container.
Troubleshooting en
39
Troubleshooting
17 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The appliance is not
cooling, the displays
and lighting light up.
Showroom mode is switched on.
1. Press and hold for 15 seconds until three
audible signals sound.
a The lighting on the control panels and the interior
lighting switch themselves off briefly.
a flashes and a warning signal sounds.
2. Press .
3. After a short time, check whether your appliance is
cooling.
The LED lighting does
not work.
Different causes are possible.
▶
Call customer service.
The customer service number can be found in the
enclosed customer service directory.
HomeConnect is not
working correctly.
Different causes are possible.
▶
Go to www.home-connect.com.
or appears in the
temperature display.
The electronics have detected a fault.
1.
Switch off the appliance. →Page18
2. Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
3. Reconnect the appliance after five minutes.
4.
Switch on the appliance. →Page18
5. If the message still appears on the display, call cus-
tomer service.
The customer service number can be found in the
enclosed customer service directory.
en Troubleshooting
40
Fault Cause and troubleshooting
A warning signal
sounds and
flashes.
The door alarm is
switched on.
The appliance door is open.
▶
Close the appliance door.
The temperature dis-
play (freezer compart-
ment) flashes, a warn-
ing signal sounds and
the symbol
flashes.
The temperature
alarm is switched on.
Different causes are possible.
1. Press .
a The alarm is switched off.
2. After several hours, check whether the set freezer
compartment temperature has been reached again.
The exterior ventilation grilles are blocked.
▶
Remove any obstructions from in front of the exter-
ior ventilation grilles.
The temperature dif-
fers greatly from the
setting.
Different causes are possible.
1.
Switch off the appliance. →Page18
2. Switch the appliance back on after fiveminutes.
→Page18
‒ If the temperature is too warm, check the temper-
ature again after a couple of hours.
‒ If the temperature is too cold, check the temper-
ature again on the following day.
Water is leaking out of
the appliance.
The water connection or water hose is not leak-tight.
▶
Check if the water connections are fastened firmly
and the water hose is undamaged.
If necessary, replace the water hose.
Water output is re-
duced.
Low water pressure.
▶
Check the water pressure of the water supply sys-
tem or the external water filter system, e.g. reverse
osmosis system.
Connect the appliance only to a water connection
with sufficient water pressure. →Page9
The water filter is blocked.
▶
Change the water filter. →Page30
Water is dripping from
the water dispenser.
Air is in the water system.
▶
Keep dispensing water until it contains no more air.
The water dispenser is
not functioning.
There is no water supply.
▶
Ensure that there is a water supply and that the
corner valve on the water connection is open.
Contact an installer if necessary.
Kink in the water hose.
Troubleshooting en
41
Fault Cause and troubleshooting
The water dispenser is
not functioning.
▶
Turn off the water supply and straighten the kink in
water hose.
If necessary, replace the water hose.
Ice cube production is
low.
The appliance has only recently been connected.
▶
Wait approximately four hours until the first batch of
ice cubes is ready.
The freezer compartment has been opened frequently
or for an extended period of time.
▶
Check ice cube production after a few hours.
Low water pressure.
▶
Check the water pressure of the water supply sys-
tem or the external water filter system, e.g. reverse
osmosis system.
Connect the appliance only to a water connection
with sufficient water pressure. →Page9
The water filter is blocked.
▶
Change the water filter. →Page30
Food or objects are blocking the fill level sensor for
the ice cube maker.
▶
Remove all food and objects from the ice storage
container.
The ice cube maker is
not functioning.
Ice cube production is switched off.
▶
Switch on ice cube production. →Page31
There is no water supply.
▶
Ensure that there is a water supply and that the
corner valve on the water connection is open.
Contact an installer if necessary.
Kink in the water hose.
▶
Turn off the water supply and straighten the kink in
water hose.
If necessary, replace the water hose.
Fault in the ice cube maker.
▶
Call customer service.
The customer service number can be found in the
enclosed customer service directory.
en Troubleshooting
42
Fault Cause and troubleshooting
The appliance hums,
bubbles, buzzes,
gargles, clicks,
crackles or rumbles.
Not a fault. A motor is running, e.g. refrigerating unit,
fan. Refrigerant flows through the pipes. The motor,
switches, solenoid valves or water valves are switch-
ing on or off. Automatic defrosting is running. Ice
cubes fall into the ice storage container.
No action required.
The appliance makes
noises.
The appliance is not level.
▶
Align the appliance using a spirit level and the
screw feet.
The appliance is not free-standing.
▶
Observe the minimum clearances for the appliance.
Fittings wobble or stick.
▶
Check the removable fittings and, if required, re-
place these.
Bottles or containers are touching.
▶
Move the bottles or containers away from each
other.
Super freezing is switched on.
No action required.
Storage and disposal en
43
17.1 Power failure
During a power failure, the temperat-
ure in the appliance rises; this re-
duces the storage time and the qual-
ity of the frozen food.
Notes
¡ Open the appliance as little as
possible during a power failure
and do not place any other food in
the appliance.
¡ Check the quality of the food
immediately after a power failure.
– Dispose of any frozen food that
has defrosted and is hotter than
5°C.
– Cook or fry slightly thawed
frozen food, and then either con-
sume it or freeze it again.
17.2 Conducting an appliance
self-test
1. Switch off the appliance.
→Page18
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Electrically reconnect the appli-
ance after fiveminutes.
4. Switch on the appliance.
→Page18
5. Within the first two minutes after
switching on, press and hold
for 10 seconds until an audible
signal sounds.
a The appliance self-test starts.
a While the appliance self-test is run-
ning, a long audible signal sounds.
a If, at the end of the appliance self-
test, two audible signals sound
and the temperature display indic-
ates the set temperature, your ap-
pliance is OK. The appliance
switches to normal operation.
a If, at the end of the appliance self-
test, five audible signals sound
and the submenu setting display
shows , inform the after-sales
service.
Storage and disposal
18 Storage and disposal
Storage and disposal
You can find out here how to prepare
your appliance for storage. You will
also find out how to dispose of old
appliances.
18.1 Taking the appliance out
of operation
1. Switch off the appliance.
→Page18
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Disconnect the appliance from the
drinking water connection.
4. Remove all of the food.
5.
Remove the water filter. →Page30
6.
Clean the appliance. →Page33
7. To guarantee the ventilation inside
the appliance, leave the appliance
open.
18.2 Disposing of old appli-
ance
Valuable raw materials can be re-
used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶
Leave shelves and containers in-
side the appliance to prevent chil-
dren from climbing in.
en Customer Service
44
▶
Keep children away from the re-
dundant appliance.
WARNING
Risk of fire!
If the tubes are damaged, flammable
refrigerant and harmful gases may
escape and ignite.
▶
Do not damage the tubes of the re-
frigerant circuit or the insulation.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.
Customer Service
19 Customer Service
Customer Service
If you have any queries, are unable to
rectify faults on the appliance your-
self or if your appliance needs to be
repaired, contact Customer Service.
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.
Note:Under the terms of the manu-
facturer's warranty applicable to the
location, the use of Customer Service
is free of charge. The minimum dura-
tion of the warranty (manufacturer's
warranty for private consumers) in
the European Economic Area is 2
years according to the terms of war-
ranty applicable to the location. The
terms of warranty do not affect other
rights or claims held by yourself un-
der local legislation.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
19.1 Product number (E-Nr.)
and production number
(FD)
You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
→"Appliance", Fig. 1 /
13
, Page13
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
Technical data en
45
Technical data
20 Technical data
Technical data
Refrigerant, cubic capacity and fur-
ther technical specifications can be
found on the rating plate.
→"Appliance", Fig. 1 /
13
, Page13
More information about your model
can be found online at https://en-
ergylabel.bsh-group.com
1
. This web
address is linked to the official EU
EPREL product database. At the time
of printing its web address had not
yet been published. Please then fol-
low the instructions on searching for
models. The model identifier is made
up of the characters before the slash
in the product number (E-Nr.) on the
rating plate. Alternatively you can
also find the model identifier in the
first line of the EU energy label.
Declaration of Conformity
21 Declaration of Con-
formity
Declaration of Conformity
Robert Bosch Hausgeräte GmbH
hereby declares that the appliance
with Home Connect functionality
meets the essential requirements and
other relevant provisions of the Dir-
ective 2014/53/EU.
A detailed RED Declaration of Con-
formity can be found online at
www.bosch-home.com among the
additional documents on the product
page for your appliance.
2.4GHz band: 100mW max.
5GHz band: 100mW max.
BE BG CZ DK DE EE IE EL
ES FR HR IT CY LV LT LU
HU MT NL AT PL PT RO SI
SK FI SE UK NO CH TR
5GHz WLAN (Wi-Fi): For indoor use only.
1
Only applies to countries in the European Economic Area
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ory.
*9001599113*
9001599113 (001113)
en
Robert Bosch Hausgeräte GmbH
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81739 München
GERMANY
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