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24
In case of malfunction
e following pages include some quick advice to
follow if you experience problems. Before contact-
ing your hearing care professional, please follow the
advice below:
If your RC3-1 does not work, it could be because:
• Nothing happens when you press the keys. Flip
open the key guard to facilitate access to the
keys.
• e batteries have not been inserted correctly.
Remove both batteries and reinsert them.
• e batteries are exhausted. Change the batter-
ies.
• e battery in your hearing aid is exhausted.
Change the battery.
• e connection between your hearing aid(s) and
remote control is unstable. Turn your hearing
aid(s) off and on.
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