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11
Troubleshooting
If the sound is distorted: Try lowering the volume control of your sound source, musical
instrument, or microphone. Also, try to reduce the overall volume of Total PA
™
Glow Max using
the Main Volume knob.
If there is too much bass: Try adjusting the tone or EQ control on your sound source to lower
the bass level. This will allow you to play the music louder before clipping (distortion) occurs.
If there is a high-pitched whistling noise when using microphones: This is probably
feedback. Point the microphone away from the speaker.
If you can’t hear the microphone over the music volume: Turn down the music volume from
your source.
The Display shows “NONE”: If a USB drive or SD card is already properly inserted, make sure it
contains playable files (MP3 files).
If you cannot connect your audio device to Total PA
™
Glow Max via Bluetooth:
• Have your audio device (e.g., smartphone or tablet) and Total PA
™
Glow Max as close
together as possible while trying to connect. Make sure both the audio device and Total
PA
™
Glow Max are unobstructed by walls, furniture, etc.
• Reset the Bluetooth connection on Total PA
™
Glow Max to disconnect Total PA
™
Glow Max
from any other audio device and restart the search process. If this does not work right
away, power off Total PA
™
Glow Max and then power it back on. See Pairing with a
Bluetooth Device for more information.
• Reset the Bluetooth connection on your audio device by turning Bluetooth off and back on.
You can find this under the Bluetooth menu in the Settings for your phone or other audio
device.
If this does not work, and you have connected to Total PA
™
Glow Max before, find Total
PA
™
Glow Max in the list of available or previously connected devices in your audio
device's Bluetooth menu, tap the "gear" or “i” icon located next to it and then select
Unpair or Forget. Turn Total PA
™
Glow Max off and back on and try pairing again once it
reappears in your available devices list.
Note: If Total PA
™
Glow Max has been paired to another audio device recently that is still
within range, you may need to repeat this process with that audio device to fully
disconnect.
If you experience audio dropouts while playing music from a Bluetooth device, this may be
happening because your unit is trying to link to another speaker. This can occur if you power off
a speaker that was linked to your unit or if you have just turned on your unit and it is in Stereo-
Link mode. To stop the audio dropouts, exit Stereo-Link mode by double-pressing the
Repeat/Link button. Alternatively, you can wait for your unit to link to another speaker if there is
one within range.
If you would like to stop your speaker from automatically linking when you power it on,
make sure you double-press the Repeat/Link button to exit Stereo-Link mode before you
power it off.
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