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18 | English
F 016 L81 448 | (1.12.16) Bosch Power Tools
Troubleshooting
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: [email protected]
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: [email protected]
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: [email protected].com
d.c.
Problem Possible Cause Corrective Action
Trimmer fails to operate Battery discharged Recharge battery; also see “Battery
Charging”
Battery too hot/cold Allow to cool/warm
Battery not correctly inserted Ensure battery is fitted on second catch
Battery disconnected accidently Ensure battery is correctly fixed. Wait 10
seconds. Restart
Trimmer runs intermittently Internal wiring of machine damaged Contact Service Agent
On/Off switch defective Contact Service Agent
Garden product labours Grass too high Cut in stages
Machine does not cut Cutting line too short/broken off Replace cutting line
Line can not be fed Spool empty Replace the spool
Line inside the spool entangled Inspect the spool, rewind if necessary
Line keeps breaking Line inside the spool entangled Inspect the spool, rewind if necessary
Tool suddenly stops working Battery charging level is too low Check charge level on battery
Recharge battery
OBJ_BUCH-1929-002.book Page 18 Thursday, December 1, 2016 3:12 PM
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