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8
Troubleshooting Guide
Before you ask for maintenance, please check according to the table below.
Problems
encountered
Reasons Solutions
Purifier cannot run
The effect is bad
to eliminate smoke
and odor
It is hard to eliminate
the odor and smoke
- It is possible that the power
cord is not plugged or poor
contact with power cord
- May not turn on the power
switch
- It is possible that the filter
is not installed in place and
safety switch is not triggered
- Please connect power and
make good contact
- Please turn on the power
switch
- Please properly install the
filter and buckle the back
cover(reference to page 4)
- Please properly install the
filter assembly
- Please replace the new
filter assembly
- Please remove foreign
matter from the air inlet
- Please remove the
packaging bag outside the
filter assembly
- It is possible that the filter
assembly is not installed
well
- It is possible that the filter
assembly has reached the
end of life
- It is possible that the air
inlet is blocked by foreign
matter
- It may be that the filter
assembly is also wrapped
in a packaging bag
Please send it to repair in case of the following:
1. If the operation is abnormal or the machine does not operate, and the
above method is invalid;
2. Substances or water from the outside have entered and abnormal
operation has occurred.
- It may be that the "UV"
button is not long
pressed for
3 seconds after the filter
assembly is replaced.
- After cleaning the filter
assembly, long press the
"UV" button for 3 seconds
Filter cleaning light
does not extinguish
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