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8
Supporting your digital lifestyle
Audio Troubleshooting Guide
Frequently asked questions about Kanto’s YU2 speakers.
Make sure the power cable is connected to
the speaker and power outlet.
Ensure that the power outlet is providing
power.
Verify that the power switch on the rear of
the speaker is in the “On” position.
Set the volume of the source to its
highest level. Low source volume can
negatively affect dynamic range.
Verify that the speaker wire is connected
to the same color terminals on the active
speaker and passive speaker.
Ensure that the rear of the speaker is
spaced away from the wall by at least 8
inches, allowing the rear port function to
be left unimpeded.
Test a different song or source to isolate
the issue.
Set the volume of the source to its highest
level. Ensure audio source is playing audio.
Check that the audio cable connected to
and from the source is fi rmly connected.
Test another audio cable if available.
Verify that the volume of the speaker is not
at its minimum level. Turn the volume up
using the knob on the rear of the speakers.
Reconnect the speaker wire between the
active speaker and passive speaker and
ensure the ends of the speaker wire are
fastened securely through the binding
posts.
Check that the audio cable connected to
and from the source is fi rmly seated. Try
a different cable or source to isolate the
issue.
Ensure that the balance setting on the
source is centered. Some sources may not
have an adjustable balance setting.
If using the USB input switch the audio
output of your source may not have an
adjustable balance setting.
Verify if the noise is coming from the
source by removing all sources from the
speakers.
Make sure it is not a power issue by
trying a power outlet that is on a
different circuit.
Check that the audio cable connected
to and from the source is fi rmly seated.
Try a different cable or source to isolate
the issue.
2.
1. 4.
6.
3.
5.
The light on the front panel is illuminated
but there’s no audio playing.
None of the lights on the front panel are
illuminated.
You are experiencing poor audio
quality.
Audio is only playing through one
speaker.
You are experiencing buzzing, hissing
or distortion.
There’s no audio coming from an
attached subwoofer.
Check that the RCA cable connected to
and from the subwoofer is fi rmly seated.
Try a different cable or source to isolate
the issue.
Make sure the subwoofer is connected
to a power outlet and is set to “On” or
“Auto”.
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