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The Problem Solver
Stainless Steel Hood
7
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
FAN DOES NOT • A fuse may be blown or a circuit breaker tripped. Replace fuse or
OPERATE WHEN reset circuit breaker.
THE ON/OFF BUTTON
IS PUSHED
FAN KEEPS GOING • The motor is probably overheating and turning itself off. This can
OFF AND ON be harmful to the motor. Check to be sure the filter is clean. If off
and on cycling continues, call for service.
FAN FILTER LIGHT IS ON • After 30 hours of “on” or running time, the light reminds you to clean the
metal grease filters. The light will glow until the filters are replaced.
• The right-side filter is not making contact with the switch. Adjust the
filter in place.
FAN DOES NOT OPERATE • The blower connector is loose or not plugged into its mating connector.
WHEN FAN ON/OFF Disconnect power to the unit. Lift the lower duct cover and look at the
BUTTON IS PRESSED OR blower connector plug. If the blower connector plug is loose, plug it in
WHEN + OR – BUTTON securely. See the Installation Instructions for the plug location and how
IS PRESSED to plug in the connector.
LOUD OR ABNORMAL • Wrong size duct used in installation. This hood requires 6" ducting
AIRFLOW NOISE and a maximum duct length of 100 equivalent feet to perform optimally.
Using smaller duct pipe or longer equivalent lengths of duct pipe will
cause improper venting. GE service technicians cannot correct this issue
if installed improperly.
FAN FAILS TO CIRCULATE • Obstructions in duct work. Make sure nothing is blocking the vent. Make
AIR OR MOVES AIR sure your wall or roof cap has a blade or door.
SLOWER THAN NORMAL
• Damper blade on wall or roof cap may not be open. Make sure damper
AND/OR FAN IS MAKING
swings freely. Damper blades may flip over and will not fully open when
LOUD OR ABNORMAL
this happens. Adjust to original position.
AIRFLOW NOISE
• Metal grease filter and charcoal filter (if present) may be dirty. Clean
the metal grease filter and replace charcoal filter (if present). See Care
and Cleaning.
THE HOOD CONTROLS • Control logic confused. Disconnect power to the hood by resetting
ARE NOT OPERATING the circuit breaker. Wait 30 seconds to allow controls to reset.
CORRECTLY
EARLY BULB FAILURE • Replacing bulbs with bare hands. Replace bulbs while wearing gloves
to keep skin oils off bulbs.
• Bulb wattage is too high. Replace with correct wattage.
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