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11
Any other servicing should be done by an authorized service representative. If appliance is not working
as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service
center prior to continuing use.
To reduce the risk of personal injury -
Turn power switch off before cleaning or servicing.
WARNING
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Vacuum
won’t run
1. Power cord not firmly
plugged into outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped
breaker.
2. Check fuse or breaker in home. Replace
fuse/breaker in home.
3. No voltage in wall plug. 3. Replace fuse/reset breaker in home.
4. Thermal Protector
activated.
4. Unplug and allow vacuum to cool for 30min.
(This willl reset the thermal protector)
Dust escaping
from vacuum
1. Dirt cup full. 1. Empty dirt cup.
2. Dirt cup not installed
correctly.
2. Review Dirt Cup removal & replacement.
3. Rinsable and/ or Filter
made with HEPA media
not installed completely.
3. Review Filter Removal and Cleaning.
Smokey burning
smell detected
1. Belt broken or stretched. 1. Call customer service:
1-800-321-1134
2. Stair tool is clogged 2. Clear/remove debris from brush
roll.
Vacuum tools
won’t pick-up
1. Dirt cup full 1. Empty dirt cup.
2. Filter is clogged. 2. Romove filter and clean.
3. Stair tool not spinning. 3. Review ‘how to’ section.
Poor suction
1. Dirt cup not completelty
sealed.
1. Resintall dirt cup, make sure lid is
closed completely.
2. Filter is clogged. 2. Remove filter and clean.
Vacuum running
warm
1. Dirty filter. 1. Clean filter, rinse, dry and
re-assemble.
2. Low suction. 2. Locate clog and remove.
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