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A Division of Snow Joe
®
, LLC Model TRJ607E-RM Form No. SJ-TRJ607E-RM-880E-V1
R
OPERATOR’S MANUAL
ELECTRIC GRASS TRIMMER
10-INCH | 2.5-AMP
© 2018 by Snow Joe
®
, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
1
A Division of Snow Joe
®
, LLC Model TRJ607E-RM Form No. SJ-TRJ607E-RM-880E-V1
R
OPERATOR’S MANUAL
ELECTRIC GRASS TRIMMER
10-INCH | 2.5-AMP
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Before using this electric tool, carefully read and observe the
safety rules and instructions listed below. Before starting work,
make sure that you know how to stop the machine in case of
an emergency. The incorrect use of this machine could cause
serious injury. Keep these instructions in a safe place and on
hand so that they can be consulted when required.
mDANGER! The electric grass trimmer should only be
used for cutting lawns and for trimming along the borders of
ower beds. Other uses of the trimmer that are not indicated in
these instructions could damage the unit or seriously injure the
operator.
General Safety
1. Avoid dangerous environments – Do not use appliances
in damp or wet locations. Do not use in rain.
2. Keep children and bystanders away – Children and
other spectators, including pets, should be kept at least
50 feet (15 meters) away from the work area. When the
grass is cut, stones and debris contained in the grass
can be picked up by the trimmer and dispersed into the
air. These ying projectiles can cause blindness or other
bodily injury.
3. Dress properly – Always wear suitable clothing when
using the trimmer to prevent head, hand, or feet injuries.
Do not wear loose clothing or jewelry. They can get caught
in moving parts.
4. Use safety glasses – Also use safety footwear, snug-
tting clothing, protective gloves, hearing and head
protection.
5. Use the right tools – Do not use tools for any job except
that for which they are intended.
6. Avoid unintentional starting – Do not carry plugged-in
tool with nger on the trigger. Make sure the switch is o
before plugging in the tool.
7. Do not abuse the cord – Never carry the tool by the cord
or yank the cord to disconnect it from the receptacle.
Keep the cord away from heat, oil, and sharp edges.
8. Do not force the tool – It will do the job better and with
less likelihood of injury if it is used at the rate for which it
was designed.
9. Do not overreach – Keep proper footing and balance at
all times.
10. Stay alert – Watch what you are doing. Use common
sense. Do not operate the trimmer when you are tired, or
under the inuence of alcohol or drugs.
11. Disconnect the tool – Turn the trimmer o and
disconnect the plug when: the unit is not in use; it is left
unattended; it is being examined because it is not working
correctly; the power supply cable is damaged; the trimmer
line is being removed or changed; or when the trimmer is
being moved from one place to another.
12. Store idle tools indoors – When not in use, tools should
be stored indoors in a dry and high or locked-up place out
of the reach of children.
13. Maintain tools with care – Keep cutting edges sharp
and clean for best performance and to reduce the risk
of injury. Follow instructions for lubricating and changing
accessories. Inspect the trimmer periodically and replace
if damaged. Repair the trimmer only at an authorized
service facility. Keep handles dry, clean, and free from oil
and grease.
14. Checked for damaged parts – Before continuing to use
the trimmer, a guard or other part that is damaged should
be carefully checked to determine that it will operate
properly and perform its intended function. Check for
the alignment of moving parts, binding of moving parts,
breakage of parts, mounting, and any other condition that
may aect the tool’s operation. A guard or other part that
is damaged should be properly repaired or replaced by an
authorized service center unless indicated elsewhere in
this manual.
mCAUTION! The safety guard is critical to the safety
of the operator and the safety of people standing within a
safe distance of the trimmer. The safety guard keeps the unit
in good working order and must always be in place during
operation. Failure to have the guard in place during operation
is dangerous and will void the warranty.
15. Keep away from the cutting line – It can seriously injure
the skin.
16. Do not try to stop the cutting device with your hands –
Always let it come to a stop by itself.
2
17. Inspect electrical cables – The insulation of the power
cord should be perfectly intact. If the power cord is
damaged or shows any signs of cracks, do not use the
trimmer. Contact your authorized Snow Joe
®
+ Sun Joe
®
dealer or call the Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE (1-866-766-9563).
mCAUTION! The trimmer line spool will continue to rotate
after turning the trimmer OFF. Wait until the trimmer line spool
has completely stopped before making contact.
• Only use the same type of line originally provided with the
tool.
• Do not use the unit to cut grass that is not in contact with
the ground.
• Do not switch the grass trimmer ON in enclosed or poorly
ventilated spaces or in the presence of ammable and/or
explosive substances such as liquids, gases, and powders.
• The user of the trimmer is responsible for any damage
sustained by third parties that has been caused by the
grass trimmer within the working area.
• Only cut during broad daylight or with adequate articial
light.
• Do not cross roads or gravel paths while the unit is still
running.
• When the trimmer is not in use, store it in a dry place and
out of the reach of children.
• The trimmer must be operated in a vertical position,
perpendicular to the ground.
• Check regularly that all screws are properly secured.
Electrical Safety
1. Ground fault circuit interrupter (GFCI) protection should
be provided on the circuit(s) or outlet(s) to be used for
this electric grass trimmer. Receptacles are available
having built-in GFCI protection and may be used for this
measure of safety.
2. Make sure that the mains voltage matches that listed on
the unit's rating label. Using the improper voltage can
damage the motor and injure the user.
3. To reduce the risk of electric shock, this appliance has a
polarized plug (i.e. one blade is wider than the other). Use
this appliance only with a polarized UL-, CSA- or ETL-
listed extension cord recommended for outdoor,
all-weather use.
The appliance plug will t into a polarized extension
cord only one way. If the appliance plug does not t
fully into the extension cord, reverse the plug. If the plug
still does not t, obtain a correct polarized extension
cord. A polarized extension cord will require the use of a
polarized wall outlet. The extension cord plug will t into
the polarized wall outlet only one way. If the plug does
not t fully into the wall outlet, reverse the plug. If the plug
still does not t, contact a qualied electrician to install
the proper wall outlet. Do not modify the appliance plug,
extension cord receptacle, or extension cord plug
in any way.
4. To prevent electric shock, use only with an extension cord
suitable for outdoor use, such as SW-A, SOW-A, STW-A,
STOW-A, SJW-A, SJOW-A, SJTW-A, or SJTOW-A.
Before use, check that the extension cord is in good
condition. When using an extension cord, make sure to
use one heavy enough to carry the current your product
will draw. An undersized cord will cause a drop in line
voltage resulting in loss of power and overheating.
Additional Electrical Safety Rules
• The voltage must correspond to the one marked on the
technical data plate (120 V~60 Hz). Do not use other
sources of power.
• Never pass the grass trimmer over the extension cord when
the grass trimmer is in use as this could cut the cord. Make
sure you know where the cord is at all times.
• Never use the tool when it is raining or when excessively
moist and humid conditions are present. Do not
cut damp grass or leave the tool outside overnight.
• The power supply cable should be checked regularly to
make sure it is perfectly intact without any signs of wear or
damage. If the cable is not in good condition, do not use
the unit.
m WARNING m
Electric shock may cause SEVERE INJURY or
DEATH. Heed these warnings:
• Do not allow any part of the electric grass trimmer
to make contact with water while it is in operation. If
the appliance becomes wet while turned o, wipe dry
before starting.
• Use only a UL-, CSA-, or ETL-rated extension cord
for outdoor, all-weather use.
• Do not use an extension cord over 100 ft (30 m).
• Do not touch the appliance or its plug with wet hands
or while standing in water. Wearing rubber boots
oers some protection.
EXTENSION CORD CHART
Extension Cord
Length
Wire Gauge (A.W.G.):
Up to 50 ft
(15 m)
+50 ft - 100 ft
(+15 m - 30 m)
16 14
3
• Only use an extension cable that is rated for outdoor use.
Keep the extension cord away from the cutting area, sharp
edges, heat, fuels, damp areas, and oily surfaces.
• Damage to unit – If the trimmer strikes a foreign object
or becomes entangled with it, stop the tool immediately.
Unplug it, check for damage, and have any damage
repaired before proceeding with operation. Do not operate
the tool with a broken spool cover or spool. Contact
your authorized Snow Joe
®
+ Sun Joe
®
dealer or call
the Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563).
• Damage to cord – Keep power cord away from the rotating
line. If you damage the cord, unplug it from the power
supply before moving the tool or examining the damage.
A damaged cord must be replaced before further use.
• Do not operate portable electric tools in gaseous or
explosive atmospheres – Motors in these tools normally
spark, and the sparks might ignite fumes.
• Maintain appliances with care – Follow instructions for
lubricating and changing accessories. Inspect extension
cords periodically and replace if damaged. Keep handles
dry, clean, and free from oil and grease.
Double-Insulated Appliances
In a double-insulated appliance, two systems of insulation
are provided instead of grounding. No grounding means is
provided on a double-insulated appliance, nor should a means
for grounding be added to the appliance. Servicing a double-
insulated appliance requires extreme care and knowledge
of the system, and should be performed only by qualied
service personnel at an authorized Snow Joe
®
+ Sun Joe
®
dealer. Replacement parts for a double-insulated appliance
must be identical to the parts they replace. A double-insulated
appliance is marked with the words “Double Insulation” or
“Double Insulated.” The symbol
(square within a square)
may also be marked on the appliance.
DOUBLE-INSULATED: GROUNDING NOT
REQUIRED. WHEN SERVICING, USE ONLY
IDENTICAL REPLACEMENT PARTS.
This electric grass trimmer is double-insulated, eliminating
the need for a separate grounding system. Use only identical
replacement parts. Read the instructions before servicing
double-insulated appliances. Use this grass trimmer only as
described in this manual.
4
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
READ THE OPERATOR'S
MANUAL(S) – Read,
understand, and follow
all instructions in the user
manual(s) before attempting to
assemble and operate.
SAFETY ALERT – Indicates
a precaution, a warning, or
a danger.
Immediately remove the plug
from the mains if the power
cable is damaged, frayed, or
entangled. Always keep the
power cable away from heat,
oil and sharp edges.
DANGER! Beware of thrown objects to bystanders. Keep bystanders
at least 15 m (50 ft) away from the machine.
DOUBLE INSULATION –
When servicing, use only
identical replacement parts.
WARNING! Do not expose the
unit to rain or wet conditions.
WEAR EYE AND HEARING
PROTECTION – For protection
against injury, wear ear
defenders and safety goggles.
Keep bystanders and children
a safe distance away.
Symbols SymbolsDescriptions Descriptions
Wear protective gloves when
using the machine and
handling debris.
Beware of ying objects
and debris.
WARNING! Turn the machine
OFF and disconnect it from the
power supply before inspecting,
cleaning, changing accessories,
or conducting any other
maintenance task.
5
Know Your Electric Grass Trimmer
Read the owner’s manual and safety instructions carefully before operating the electric grass trimmer. Compare the illustration
below to your electric grass trimmer in order to familiarize yourself with the location of the various controls and adjustments.
Save this manual for future reference.
Technical Data
Rated Voltage .....................................................120 V ~ 60 Hz
Motor .................................................................. 2.5 A
No Load Speed ..................................................10,000 rpm
Cutting Swath .....................................................10 in. (25.4 cm)
Line Diameter ................................................. 0.063 in. (1.6 mm)
Spool Length .................................................. 12 ft (3.7 m)
Spool Advance ............................................... Bump feed
Weight ............................................................ 2.78 lbs (1.26 kg)
1
2
3
4
5
7
9
8
6
1. Support bracket
2. Handle
3. ON/OFF trigger switch
4. Appliance cord
5. Trimmer pole
6. Trimmer head
7. Safety guard
8. Spool
9. Trimmer line
6
Unpacking
Carton Contents
• Electric grass trimmer assembly with support bracket
• Safety guard
• Partial thread screw (1)
• ST4x16 screws (4)
• Manuals with registration card
1. Carefully remove the electric grass trimmer and check to
see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you nd damaged or
missing parts, DO NOT return the unit to the store. Please
call the Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use the electric grass
trimmer. The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with
local regulations.
IMPORTANT! The equipment and packaging material are not
toys. Do not let children play with plastic bags, foils, or small
parts. These items can be swallowed and pose a suocation risk!
Assembly
m
WARNING! Do not connect to power supply until
assembly is complete. Failure to comply could result in
accidental starting and possible serious personal injury.
Fitting the Handle + Pole
1. Aligning the two removable arrows on the back, as shown,
insert the trimmer pole into the handle until it locks
securely in place. Secure with 2 screws provided
(Figs. 1 – 2).
NOTE: You may have to carefully move the wiring inside
the pole to one side if it blocks the path of the screw.
2. Aligning the two removable arrows on the back, as shown,
install the trimmer pole assembly to the trimmer head and
secure with the 2 remaining screws provided (Fig. 3 - 4).
Fitting the Safety Guard
mWARNING! The safety guard must be properly installed.
The guard provides the operator and other bystanders with
some protection from thrown objects.
1. Fix the safety guard to the trimmer head, making sure the
sides are located along the grooves on the trimmer head,
as shown (Fig. 5).
Fig. 1
Align the arrows
Trimming pole
Handle
Trimmer pole
ST4x16 screw
ST4x16
screw
Handle
Fig. 2
Fig. 3
Align the arrows
Trimmer head
Trimmer pole assembly
Trimmer pole
Trimmer head
ST4x16 screw
ST4x16 screw
Fig. 4
7
2. Secure the safety guard onto the trimmer head with the
partial thread screw provided (Fig. 6).
Operation
Securing the Extension Cord
1. To prevent the grass trimmer appliance cord and extension
cord from disconnecting during use, tie the extension cord
into a loose knot around the lower bar of the handle as
shown (Fig. 7).
2. Connect the extension cord to the appliance cord.
mWARNING! Remove stones, loose pieces of wood, and
other objects from the cutting area. The trimmer line continues
to rotate for a few seconds after switching o the trimmer. Let
the motor come to a complete stop before resuming operation.
Do not rapidly switch the trimmer o and on.
mCAUTION! Always wear eye protection.
Starting + Stopping
1. To switch on the trimmer, press and hold the trigger
switch. Release the trigger to stop (Fig. 8).
Trimming
• Hold the grass trimmer with your right hand on the handle,
rest your arm on the support bracket and your left hand on
the trimmer pole. The grass trimmer should be held at a
comfortable position with the handle about hip height.
• Wear non-slip gloves for maximum grip and protection.
• For the best cutting action against walls, fences, and in high
grass, move the grass trimmer slowly so grass is cut with
the tip of the high speed nylon line.
• Avoid dragging the grass trimmer and string spool cover in
contact with the ground.
• Trim only when grass and weeds are dry.
NOTE: As the weather becomes cooler, the tendency for the
nylon line to break becomes greater. DO NOT USE WHEN
TEMPERATURE IS BELOW 50ºF (10ºC).
• Cut tall grass from top down. This will prevent grass from
wrapping around the shaft housing and string head which
may cause damage from overheating.
• If grass becomes wrapped around the string head:
– Stop the trimmer.
– Unplug the trimmer.
– Remove the grass.
Trimmer
head
Safety Guard
Fig. 5
Trimmer
head
Partial thread screw
Fig. 6
Appliance
Cord
Extension
Cord
Fig. 7
ON/OFF
Trigger
Switch
Fig. 8
8
mWARNING! Always hold the trimmer away from
body. Any contact with the grass trimmer cutting head while
operating can result in serious personal injury.
• The life of your nylon line is dependent upon following
instructions for proper use, as well as what is being cut, and
where the cutting is being done.
mWARNING! Remove stones, loose pieces of wood, and
other objects from the cutting area. The string continues to
rotate for a few seconds after switching o the trimmer. Let the
motor come to a complete stop before resuming operation. Do
not rapidly switch the trimmer o and on.
mCAUTION! Always wear eye protection.
1. For best cutting performance, hold the trimmer at an angle
of approximately 10 – 30 degrees to the work area (Fig. 9).
2. Slowly swing the trimmer from side to side (Fig. 10).
3. Do not overload your trimmer; instead, take small “bites”
of grass, working from the top to the bottom. This will
keep the machine operating at high speed and will greatly
improve its cutting eciency (Fig. 11).
Maintenance
Advancing Strings
NOTE: Your trimmer uses 0.063 in. (1.6 mm) diameter nylon
line to cut grass and weeds quickly and easily. In order to
feed a length of cutting line, strike the bump cap on the lawn
while the trimmer is running. This will automatically feed a new
length of line and trim it to the correct length. A rm but gentle
motion should be used to strike the bump cap. The trimmer
should be angled slightly forward to prevent the guard from
contacting the ground. This process may be repeated as often
as necessary. If the trimmer fails to feed, unplug the extension
cord from the trimmer and clean out the bump cap.
mWARNING! Do not operate the grass trimmer in a tree,
on a ladder, or on a scaold; this is extremely dangerous.
Replacing the Spool + Clearing Jams
and Tangled Lines
mWARNING! Unplug the extension cord from the mains
power plug before changing the trimmer line.
1. Turn the spool cover counter-clockwise to unlock and
remove it along with the spool from the cutting head
(Figs. 12 – 13).
NOTE: The cutting line is wound under tension and can be
dicult to handle.
10° – 30°
Fig. 9
Fig. 10
Fig. 11
9
2. Remove any broken cutting line, wind the remaining
line tight and re-insert the spool into the spool cover as
follows (Figs 14 – 16):
a. Wind the line tight enough so that it is all below the
edge of the ange on the spool. If it extends past the
ange, it won't t into the spool cover. Leave yourself 3
or 4 inches of line to work with.
b. Make sure that the two free ends of line are secured in
the opposite gaps on the spool ange.
c. While holding the ends in the gaps insert them through
the eyelets and slip the spool into the cover. Press
gently to ensure the spool is seated.
d. Pull straight out on the ends of the cutting line to
release them from the gaps.
e. Replace the cover on the cutting head and lock into
place by turning clockwise.
Winding the Line
NOTE: A dual-line factory wound spool (model TRJ607E-RS-6PK)
is available for easy spool replacement on the TRJ607E-RM
electric grass trimmer. Visit snowjoe.com to purchase this
accessory online. Should you wish to wind the line yourself, the
instructions are provided below. Self-winding, however, is NOT
recommended because if the line is not wound properly it can
cause the trimmer’s bump feed system to malfunction. For this
reason, users are strongly urged to purchase the pre-wound spool.
1. Unplug the grass trimmer.
2. To replace the line on a spool, follow these steps (Fig. 17):
a. Use approximately 12 ft. (3.7 m) of 0.063 in. (1.6 mm)
replacement line. Loop the line into 2 equal lengths
Fig. 12
Spool
cover
Spool
Fig. 13
Spring
Spool cover
Spool
Fig. 14
Spool
Spool cover
Eyelet
Spring
Fig. 15
Spool cover
Spool
Fig. 16
Eyelet
Spool
Spool cover
10
and insert the middle of the line into the groove in the
center of the spool.
b. Wind the line tightly around the spool according to the
direction of the arrow on the spool. Tightly wind it until
there is about 6 in. (15.24 cm) of the line left.
c. Lock each end of the line into opposite gaps on the
spool ange.
3. Wind both ends into the grooves using slight tension and
following the direction of the arrows (Fig. 18).
4. Re-install the spool as instructed in steps 2a to 2e of
"Replacing the Spool + Clearing Jams and Tangled Lines".
mCAUTION! Catapulted pieces of nylon line may cause
injury.
NOTE: The maximum recommended length of line in the spool
is 12 ft (3.7 m), with 6.6 ft (2 m) per slot.
mWARNING! Pay attention to the winding direction.
NOTE: Always replace the spool with a new pre-wound spool.
Visit snowjoe.com to purchase the pre-wound spool
(model TRJ607E-RS-6PK) for this electric grass trimmer.
IMPORTANT: Keep all areas of the cutting head and cutting
head cover clean. Place the cap back by pushing it rmly
onto the cutting head. To ensure that the cutting head cover
is correctly tted, try to remove it without depressing the two
latches. If it is correctly tted, it should not move.
Storage
Follow these recommendations for storing the trimmer.
• Clean the trimmer thoroughly before storing.
• Store the trimmer in a stable and safe position out of the
reach of children. Keep the trimmer in a dry place where the
temperature is not too hot or too cold.
• When storing the trimmer, do not rest it against the oor.
Hang it by the upper handgrip so that the guard does not
touch anything. If the guard rests against a surface, its
shape and dimensions could be permanently altered, and
could render the machine unsafe to use.
Service + Support
If your Sun Joe
®
TRJ607E-RM electric grass trimmer requires
service or maintenance, please call the Snow Joe
®
+ Sun Joe
®
customer service center at 1-866-SNOWJOE (1-866-766-9563).
Model + Serial Numbers
When contacting the company, reordering parts, or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into
the space provided below.
Fig. 17
Groove
Gaps on ange
Fig. 18
Record the following numbers from the housing or handle of your
new product:
Model #:
Serial #:
T R J 6 0 7 E - R M
11
Troubleshooting
Problems Possible Cause Possible Solution
The motor does not
run or the tool runs
slowly.
• Power failure/unit not plugged
into a working receptacle.
• Spool housing cannot rotate freely.
• Cutting line does not protrude.
• Check to make sure the unit is plugged into a working
outlet. Make sure the extension cord is not damaged.
• Remove the spool and clean the slots; carefully remove
any grass and weeds or other debris.
• Cut the spool line o so that it just reaches the line
trimming blade.
• Take the trimmer to an authorized service center if the
trimmer does not start after completing these checks.
• Stop the machine and clean the trimming blade.
• Install a new spool of cutting line.
• Clean the bump feed.
• Remove the spool cover and pull the cutting line until it
reaches the trimming blade.
• Trimming blade bound with
accumulated grass.
• Bump feed out of line.
• Spool bound up.
• Bump feed is dirty.
• Spool line twisted when relled.
• Not enough line is exposed.
Bump line feed does
not work.
• Contact your authorized Snow Joe
®
+ Sun Joe
®
dealer
or call Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563).
• Rewind or trim line to line cutter.
• Line cutter in guard is covered,
damaged, or missing.
• Line extends past guard.
Line fails to cut o.
12
Optional Accessories
mWARNING! ALWAYS use only authorized Snow Joe
®
+ Sun Joe
®
replacement parts and accessories. NEVER use
replacement parts or accessories that are not intended for use with this electric grass trimmer. Contact Snow Joe
®
+ Sun Joe
®
if you are unsure whether it is safe to use a particular replacement part or accessory with your electric grass trimmer. The use of
any other attachment or accessory can be dangerous and could cause injury or mechanical damage.
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe
®
+ Sun Joe
®
to provide notice of such
changes. Accessories can be ordered online at snowjoe.com or via phone by contacting the Snow Joe
®
+ Sun Joe
®
customer
service center at 1-866-SNOWJOE (1-866-766-9563).
Dual-line pre-wound spool (6-Pack)
Snow Joe
®
+ Sun Joe
®
universal wall bracket
TRJ607E-RS-6PK
SJWB
ModelAccessories Item
1
2
13
NOTES
14
SNOW JOE
®
+ SUN JOE
®
REFURBISHED GOODS WARRANTY
GENERAL CONDITIONS:
Snow Joe
®
+ Sun Joe
®
operating under Snow Joe
®
, LLC warrants
this refurbished product to the original purchaser for 90 days
against defects in material or workmanship when used for normal
residential purposes. If a replacement part or product is needed,
it will be sent free of charge to the original purchaser except as
noted below.
The duration of this warranty applies only if the product is put to
personal use around the household. It is the owner’s responsibility
to correctly perform all maintenance and minor adjustments
explained in the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit
instructions. Please be sure to register your unit beforehand to
speed up this process. Certain products may require a serial
number, typically found on the decal axed to the housing
or guard of your product. All products require a valid proof
of purchase.
EXCLUSIONS:
• Wearing parts like belts, augers, chains and tines are
not covered under this warranty. Wearing parts can be
purchased at snowjoe.com or by calling 1-866-SNOWJOE
(1-866-766-9563).
• Batteries are covered in full for 90-days from the date of
purchase.
Snow Joe
®
+ Sun Joe
®
may from time to time change the design
of its products. Nothing contained in this warranty shall be
construed as obligating Snow Joe
®
+ Sun Joe
®
to incorporate
such design changes into previously manufactured products, nor
shall such changes be construed as an admission that previous
designs were defective.
This warranty is intended to cover product defects only.
Snow Joe
®
, LLC is not liable for indirect, incidental or
consequential damages in connection with the use or misuse of
the Snow Joe
®
+ Sun Joe
®
products covered by this warranty.
This warranty does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or service
during reasonable periods of malfunction or non-use of this
product while waiting for a replacement part or unit under this
warranty. Some states do not allow exclusions of incidental or
consequential damages so the above exclusions may not apply
in all states. This warranty may give you specic legal rights in
your state.
HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 6PM EST.
You can reach us at 1-866-SNOWJOE (1-866-766-9563), online
at snowjoe.com, via email at [email protected] or tweet us
@snowjoe.
EXPORTS:
Customers who have purchased Snow Joe
®
+ Sun Joe
®
products exported from the United States and Canada should
contact their Snow Joe
®
+ Sun Joe
®
distributor (dealer) to obtain
information applicable to your country, province or state. If for
any reason, you are not satised with the distributor’s service,
or if you have diculty obtaining warranty information, contact
your Snow Joe
®
+ Sun Joe
®
seller. If in the event your eorts are
unsatisfactory, please reach out to us directly.
snowjoe.com
