© 2021 by Snow Joe
®
, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
1
A Division of Snow Joe
®
, LLC
OPERATOR’S MANUAL
Model 20ViONLTE-PHT17-RM
Form No. SJ-20ViONLTE-PHT17-RM-880E-M-V1
R
CORDLESS POLE HEDGE TRIMMER
20 VOLT MAX* | RECHARGEABLE| 17-INCH
© 2021 by Snow Joe
®
, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
2
A Division of Snow Joe
®
, LLC
OPERATOR’S MANUAL
Model 20ViONLTE-PHT17-RM
Form No. SJ-20ViONLTE-PHT17-RM-880E-M-V1
R
CORDLESS POLE HEDGE TRIMMER
20 VOLT MAX* | RECHARGEABLE| 17-INCH
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may
result in serious bodily injury or death.
General Safety WARNINGS!
You and any other operator of this pole hedge trimmer must
read, understand, and follow these instructions in their entirety.
Failure to follow these instructions may result in ELECTRIC
SHOCK, FIRE, and/or serious PERSONAL INJURY.
Notice the personal safety alert symbol m used in this
manual to draw your attention to a WARNING given along
with the particular operating instruction. This means that the
operation requires special ATTENTION, CAUTION,
and AWARENESS.
mWARNING! This unit can be dangerous! Careless or
improper use can cause serious injury.
mWARNING! The moving blades can cut you. Keep
hands and feet away from the blades and the cutting area.
Before using the pole hedge trimmer, familiarize yourself with
the controls, especially how to stop the pole hedge trimmer
in an emergency. The only individuals who should use the
pole hedge trimmer are those who thoroughly understand
these instructions and know how to properly operate the unit.
Children should never be allowed access to the pole hedge
trimmer.
Retain this manual for future reference and reread it at the start
of each trimming season.
1. Keep work area clean and well-lit – Cluttered,
dark areas invite accidents.
2. Replacement parts – When servicing this unit, use only
identical replacement parts.
3. Keep children, bystanders, and pets away –
All spectators, including pets, should be kept a safe
distance away from the work area.
4. Know your product – Know how to start and stop the
machine. Be thoroughly familiar with the controls.
5. Use the right tool – Do not use this machine for any job
except that for which it was intended.
6. Avoid accidental starting – Do not carry the pole hedge
trimmer with your nger on the switch. Make sure the
switch is o before inserting the battery.
mCAUTION! Moving parts will continue to run for several
seconds after turning o the machine.
7. Moving parts – Keep hands and feet away from moving
parts. Keep guards in place and in proper working order.
8. Do not force the tool – It will perform better with less
likelihood of personal or mechanical injury if it is used at
the rate for which it was designed.
9. Do not overreach – Keep proper footing and balance at
all times.
10. Use safety glasses – Also use safety footwear, snug-
tting clothing, protective gloves, hearing, and head
protection.
11. Remove the battery – Remove the battery when it is not
in use, before servicing it, when changing accessories,
and when performing any other maintenance task.
12. Store idle tool indoors – When not in use, the pole hedge
trimmer should be stored indoors in a dry and high or
locked-up place out of the reach of children.
13. Maintain the pole hedge trimmer with care – Keep the
cutting edges sharp and clean for optimal performance
and to reduce the risk of injury. Keep the handles dry,
clean, and free from oil and grease. Follow the additional
recommendations described in the maintenance section
of this manual.
14. Avoid dangerous environments – Do not use the pole
hedge trimmer in rain or in damp or wet locations. Do not
operate the pole hedge trimmer in gaseous or explosive
atmospheres or use the pole hedge trimmer near
ammable or combustible liquids. Motors in these tools
normally spark, and the sparks might ignite fumes.
15. Stay alert – Watch what you are doing. Use common
sense. Do not operate the pole hedge trimmer when you
are tired or under the inuence of drugs, alcohol, or other
medication.
16. Check for damaged parts – Before further use of the
appliance, a guard or other part that is damaged should
be carefully checked to determine that it will operate
properly and perform its intended function. Check for
alignment of moving parts, binding of moving parts,
breakage of parts, mounting, and any other condition
that may aect its operation. A guard or other part that
is damaged should be properly repaired or replaced.
3
Contact the Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE (1-866-766-9563) for
assistance.
Additional Safety Rules for Pole
Hedge Trimmer
1. Remove any adjusting key or wrench before turning
the power tool on. A wrench or key left attached to the
rotating part of the power tool may result in personal
injury.
2. If devices or facilities are available for the extraction and
collection of dust, ensure these are connected or properly
used. Use of these devices can reduce dust related
hazards.
3. Remove any blade that has been damaged. Always make
sure that the blade is installed correctly and securely
fastened before each use. Failure to do so can cause
serious injury.
4. Hold the pole hedge trimmer by insulated gripping
surfaces only, because the cutter blade may contact
hidden wiring. Cutter blades contacting a "live" wire may
electrify exposed metal parts of the power tool and could
give the operator an electric shock.
5. Maintain a rm grip on both handles while cutting with the
blade. Keep the blade away from body.
6. Hold pole hedge trimmer properly, e.g., with both hands
if two handles are provided. Loss of control can cause
personal injury.
7. Check the hedge for foreign objects before operation,
e.g., center fences. Take care that the cutting device does
not come in contact with wire or other metal objects.
8. Service on the product must be performed by qualied
repair personnel only. Service or maintenance performed
by unqualied personnel could result in injury to the user
or damage to the product.
9. Keep all parts of the body away from the cutting blade.
Do not remove cut material or hold material to be cut
when blades are moving. Make sure the switch is o and
the battery is removed when clearing jammed material.
A moment of inattention while operating the pole hedge
trimmer may result in serious personal injury.
10. Carry the pole hedge trimmer by the handle with the
cutting blade stopped. When transporting or storing
the pole hedge trimmer always keep the blade covered.
Proper handling of the pole hedge trimmer will reduce
possible personal injury from the cutter blades.
11. Do not use the pole hedge trimmer if the switch does not
turn it on and o. Any power tool that cannot be controlled
with the switch is dangerous and must be repaired.
12. Use the pole hedge trimmer and accessories in
accordance with these instructions, taking into account
the working conditions and the work to be performed.
Use of the power tool for operations dierent from
intended use could lead to a hazardous situation.
Training
1. Read the instructions carefully. Be familiar with the
controls and the proper use of the product.
2. Never allow people unfamiliar with these instructions or
children to use the product. Local regulations can restrict
the age of the operator.
3. Keep in mind that the operator or user is responsible for
accidents or hazards occurring to other people or their
property.
Preparation
1. This product can cause serious injuries. Read the
instructions carefully for the correct handling, preparation,
maintenance, starting and stopping of the product.
Become familiar with all controls and the proper use of the
product.
2. Never allow children to use the pole hedge trimmer.
3. Beware of overhead power lines.
4. Never operate the product while people, especially
children, or pets are nearby.
5. Dress properly. Do not wear loose clothing or jewellery,
which can be caught in moving parts. Use of sturdy
gloves, non-skid footwear and safety glasses is
recommended.
6. Wear eye protection and stout shoes at all times while
operating the product.
7. If the cutting attachment strikes any foreign object or the
product starts making any unusual noise or vibration,
switch the product o, remove the battery, allow the
product to stop and take the following steps:
– inspect for damage;
– check for, and tighten, any loose parts;
– have any damaged parts replaced or repaired with parts
having equivalent specications.
Operation
1. Use the product only in daylight or good articial light.
2. Never operate the product with damaged guards or
shields or without guards or shields in place.
3. Keep hands and feet away from the cutting device at all
times and especially when switching on the motor.
4. Before using the product and after any impact, check for
signs of wear or damage and repair as necessary.
5. Always remove the battery
– whenever leaving the product unattended;
– adjusting the working position of the cutting device;
– before clearing a blockage;
– before checking, cleaning or working on the product;
– after striking a foreign object;
– whenever the product starts vibrating abnormally.
4
6. Ensure that the pole hedge trimmer is correctly located in
a designated working position before starting the motor.
7. While operating the pole hedge trimmer, always ensure
that the operating position is safe and secure, especially
when using steps or a ladder.
8. Do not operate the pole hedge trimmer with a damaged or
excessively worn cutting device.
9. Always ensure that all handles and guards are tted when
using the pole hedge trimmer. Never attempt to use an
incomplete pole hedge trimmer or one tted with an
unauthorized modication.
10. Always use two hands to operate a pole hedge trimmer
tted with two handles.
11. Always be aware of your surroundings and stays alert for
possible hazards of which you may not be aware due to
the noise of the product.
12. Take care against injury to feet and hands from the cutting
device.
13. Always ensure that the air vents are kept clear of debris.
14. Wear slip-resistant foot protection and protective clothing
when using this product.
15. Always keep proper footing and operate the product
only when standing on a xed, secure and level surface.
Change working positions regularly to avoid tiredness and
ensure a comfortable working position at all times.
16. Never use replacement parts or accessories not provided
or recommended by the manufacturer.
17. The use of this product may be restricted by regional or
local regulations.
Vibration + Noise Reduction
To reduce the impact of noise and vibration emission, limit the
time of operation, use low-vibration and low-noise operating
modes as well as wear personal protective equipment.
Take the following points into account to minimise the vibration
and noise exposure risks.
1. Only use the product as intended by its design and these
instructions.
2. Ensure that the product is in good condition and well
maintained.
3. Use correct attachments for the product and ensure they
are in good condition.
4. Keep tight grip on the handles/grip surface.
5. Maintain this product in accordance with these
instructions and keep it well lubricated (where
appropriate).
6. Plan your work schedule to spread any high vibration tool
use across a longer period of time.
Emergency
Familiarize yourself with the use of this product by means of
this instruction manual. Memorize the safety directions and
follow them to the letter. This will help to prevent risks and
hazards.
1. Always be alert when using this product, so that you can
recognize and handle risks early. Fast intervention can
prevent serious injury and damage to property.
2. Switch o and remove the battery if there are
malfunctions. Have the product checked by a qualied
professional and repaired, if necessary, before you
operate it again.
Residual Risks
Even if you are operating this product in accordance with all
the safety requirements, potential risks of injury and damage
remain. The following dangers can arise in connection with the
structure and design of this product:
1. Health defects resulting from vibration emission if the
product is being used over long periods of time or not
adequately handled and properly maintained.
2. Injuries and damage to property due to broken cutting
attachments or the sudden impact of hidden objects
during use.
3. Danger of injury and property damage caused by ying
objects.
mWARNING! This product produces an electromagnetic
eld during operation. This eld may under some
circumstances interfere with active or passive medical
implants! To reduce the risk of serious or fatal injury,
we recommend persons with medical implants to consult their
doctor and the medical implant manufacturer before operating
this product.
5
Battery & Charger
Safety Instructions
We pay a great deal of attention to the design of every battery
pack to ensure that we supply you with batteries that are safe,
durable and have a high energy density. The battery cells have
a wide range of safety devices. Each individual cell is initially
formatted and its electrical characteristic curves are recorded.
This data is then used exclusively to be able to assemble the
best possible battery packs.
Despite all the safety precautions, caution must always be
exercised when handling batteries. The following points must
be obeyed at all times to ensure safe use. Safe use can only
be guaranteed if undamaged cells are used. Incorrect handling
of the battery pack can cause cell damage.
IMPORTANT! Analyses conrm that incorrect use and poor
care of high-performance batteries are the main factors
responsible for personal and/or product damage.
mWARNING! Use only approved replacement batteries;
other batteries may damage the pole hedge trimmer and cause
it to malfunction, which can lead to serious personal injury.
mCAUTION! To reduce the risk of injury, charge the
EcoSharp
®
LITE iBAT20-LTE lithium-ion battery pack only in its
designated lithium-ion charger, the iCHRG20. Other types of
chargers present risk of re, personal injury and damage.
Do not wire a battery pack to a power supply plug or car
cigarette lighter. Such misuse will permanently disable or
damage the battery pack.
• Avoid dangerous environments – Do not charge the
battery pack in rain, snow or in damp or wet locations.
Do not use the battery pack or charger in the presence of
explosive atmospheres (gaseous fumes, dust or ammable
materials) because sparks may be generated when inserting
or removing the battery pack, which could lead to a re.
• Charge in a well-ventilated area – Do not block the
charger vents. Keep them clear to allow for proper
ventilation. Do not allow smoking or open ames near a
charging battery pack. Vented gases may explode.
NOTE: The safe temperature range for the battery is 32°F
(0°C) to 113°F (45°C). Do not charge the battery outside in
freezing weather; charge it at room temperature.
• Maintain charger cord – When unplugging the charger,
pull the plug, not the cord, from the receptacle to reduce
the risk of damage to the electrical plug and cord. Never
carry the charger by its cord or yank it by the cord to
disconnect it from the receptacle. Keep the cord away
from heat, oil and sharp edges. Make sure the cord will not
be stepped on, tripped over or subjected to damage or
stress when the charger is in use. Do not use the charger
with a damaged cord or plug. Replace a damaged charger
immediately.
• Do not use an extension cord unless it is absolutely
necessary – Using the wrong, damaged or improperly
wired extension cord poses a risk of re and electric shock.
If an extension cord must be used, plug the charger into a
properly wired 16 gauge or larger extension cord with the
female plug matching the male plug on the charger. Make
sure that the extension cord is in good electrical condition.
• Charger iCHRG20 is rated for 120 volt AC only – The
charger must be plugged into an appropriate receptacle.
• Use only recommended attachments – Use of an
attachment not recommended or sold by the battery
charger or battery pack manufacturer may result in risk of
re, electric shock or personal injury.
• Unplug charger when not in use – Make sure to remove
battery packs from unplugged chargers.
mWARNING! To reduce the risk of electric shock,
always unplug the charger before performing any cleaning
or maintenance. Do not allow water to ow into the charger.
Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock
hazards.
• Do not burn or incinerate battery packs – Battery packs
may explode, causing personal injury or damage.
Toxic fumes and materials are created when battery packs
are burned.
• Do not crush, drop or damage battery packs – Do not
use the battery pack or charger if they have sustained a
sharp blow, been dropped, run over or have been damaged
in any way (i.e. pierced with a nail, hit with a hammer,
stepped on, etc.).
• Do not disassemble – Incorrect reassembly may pose
a serious risk of electric shock, re or exposure to toxic
battery chemicals. If the battery or charger are damaged,
please contact an authorized Snow Joe
®
+ Sun Joe
®
dealer
or call the Snow Joe
®
+ Sun Joe
®
customer service center
at 1-866-SNOWJOE (1-866-766-9563).
• Battery chemicals cause serious burns – Never let a
damaged battery pack contact the skin, eyes or mouth.
If a damaged battery pack leaks battery chemicals, use
rubber or neoprene gloves to safely dispose of it. If skin
is exposed to battery uids, wash the aected area with
soap and water and rinse with vinegar. If eyes are exposed
to battery chemicals, immediately ush with water for 20
minutes and seek medical attention. Remove and dispose
of contaminated clothing.
• Do not short circuit – A battery pack will short circuit if
a metal object makes a connection between the positive
and negative contacts on the battery pack. Do not place a
battery pack near anything that may cause a short circuit,
such as paper clips, coins, keys, screws, nails and other
metallic objects. A short-circuited battery pack poses a risk
of re and severe personal injury.
6
• Store your battery pack and charger in a cool, dry
place – Do not store the battery pack or charger where
temperatures may exceed 104ºF (40ºC), such as in direct
sunlight or inside a vehicle or metal building during the
summer.
Information about the battery
1. The battery pack supplied with your cordless pole hedge
trimmer is only partially charged. The battery pack has to
be charged completely before you use the tool for the rst
time.
2. For optimum battery performance, avoid low discharge
cycles by charging the battery pack frequently.
3. Store the battery pack in a cool place, ideally at 77°F
(25°C) and charged to at least 40%.
4. Lithium-ion batteries are subject to a natural aging
process. The battery pack must be replaced at the latest
when its capacity falls to just 80% of its capacity when
new. Weakened cells in an aged battery pack are no
longer capable of meeting the high power requirements
needed for the proper operation of your hedge trimmer,
and therefore pose a safety risk.
5. Do not throw battery packs into an open re as this poses
a risk of explosion.
6. Do not ignite the battery pack or expose it to re.
7. Do not exhaustively discharge batteries. Exhaustive
discharge will damage the battery cells. The most
common cause of exhaustive discharge is lengthy storage
or non-use of partially discharged batteries. Stop working
as soon as the performance of the battery falls noticeably
or the electronic protection system triggers. Place the
battery pack in storage only after it has been fully charged.
8. Protect batteries and the tool from overloads. Overloads
will quickly result in overheating and cell damage inside
the battery housing even if this overheating is not
apparent externally.
9. Avoid damage and shocks. Immediately replace batteries
that have been dropped from a height of more than one
meter or those that have been exposed to violent shocks,
even if the housing of the battery pack appears to be
undamaged. The battery cells inside the battery may have
suered serious damage. In such instances, please read
the waste disposal information for proper battery disposal.
10. If the battery pack suers overloading and overheating,
the integrated protective cuto will switch o the
equipment for safety reasons.
IMPORTANT! Do not press the ON/OFF switch any more
if the protective cut-o has been activated. This may
damage the battery pack.
11. Use only original battery packs. The use of other batteries
poses a re risk and may result in injuries or an explosion.
Information about the charger and the
charging process
1. Please check the data marked on the rating plate of the
battery charger. Be sure to connect the battery charger
to a power supply with the voltage marked on the rating
plate. Never connect it to a dierent mains voltage.
2. Protect the battery charger and its cord from damage.
Keep the charger and its cord away from heat, oil and
sharp edges. Have damaged cords repaired without delay
by a qualied technician at an authorized Snow Joe
®
+
Sun Joe
®
dealer or call the Snow Joe
®
+ Sun Joe
®
customer service center at 1-866-SNOWJOE
(1-866-766-9563).
3. Electrical plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
grounded appliances. Unmodied plugs and matching
outlets will reduce the risk of electric shock.
4. Keep the battery charger, battery pack(s) and the cordless
tool out of the reach of children.
5. Do not use the supplied battery charger to charge other
cordless tools.
6. During periods of heavy use, the battery pack will become
warm. Allow the battery pack to cool to room temperature
before inserting it into the charger to recharge.
7. Do not overcharge batteries. Do not exceed the maximum
charging times. These charging times only apply to
discharged batteries. Frequent insertion of a charged or
partially charged battery pack will result in overcharging
and cell damage. Do not leave batteries in the charger for
days on end.
8. Never use or charge batteries if you suspect that it has
been more than 12 months since the last time they were
charged. There is a high probability that the battery pack
has already suered dangerous damage (exhaustive
discharge).
9. Charging batteries at a temperature below 50°F (10°C) will
cause chemical damage to the cells and may cause a re.
10. Do not use batteries that have been exposed to heat
during the charging process, as the battery cells may have
suered dangerous damage.
11. Do not use batteries that have suered curvature or
deformation during the charging process or those that
exhibit other atypical symptoms (gassing, hissing,
cracking, etc.)
12. Never fully discharge the battery pack (maximum
recommended depth of discharge is 80%). A complete
discharge of the battery pack will lead to premature aging
of the battery cells.
7
Protection from environmental inuences
1. Wear suitable work clothes. Wear safety goggles.
2. Protect your cordless tool and the battery charger from
moisture and rain. Moisture and rain can cause dangerous
cell damage.
3. Do not use the cordless tool or the battery charger near
vapors and ammable liquids.
4. Use the battery charger and cordless tools only in dry
conditions and at an ambient temperature of 50°F – 104°F
(10°C – 40°C).
5. Do not keep the battery charger in places where the
temperature is liable to reach over 104°F (40°C).
In particular, do not leave the battery charger in a car that
is parked in the sunshine.
6. Protect batteries from overheating. Overloads,
overcharging and exposure to direct sunlight will result
in overheating and cell damage. Never charge or work
with batteries that have been overheated – replace them
immediately, if possible.
7. Store the charger and your cordless tool only in dry
locations with an ambient temperature of 50°F – 104°F
(10°C – 40°C). Store your lithium-ion battery pack in a
cool, dry place at a temperature of 50°F – 68°F
(10°C – 20°C). Protect the battery pack, charger and
cordless tool from humidity and direct sunlight. Only place
fully charged batteries in storage (charged to at least
40%).
8. Prevent the lithium-ion battery pack from freezing. Battery
packs that were stored below 32°F (0°C) for more than 60
minutes must be discarded.
9. When handling batteries, be wary of electrostatic charge.
Electrostatic discharges can damage the electronic
protection system and the battery cells. Avoid electrostatic
charging and never touch the battery poles.
8
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
SAFETY ALERT – Indicates a
precaution, a warning, or a danger.
Symbols SymbolsDescriptions Descriptions
READ THE OPERATOR'S
MANUAL(S) – Read, understand,
and follow all instructions in the
user manual(s) before attempting to
assemble and operate.
WARNING! Do not expose the unit
to rain or wet conditions.
WEAR EYE AND HEARING
PROTECTION – For protection
against injury, wear ear defenders
and safety goggles.
Wear protective gloves and
non-slip footwear when using
the machine and handling debris.
DANGER! ROTATING
BLADES – Keep hands and
feet away from openings while the
trimmer is running.
Keep bystanders a safe
distance away from the work
area.
33 ft
(10 m)
WARNING! SHOCK HAZARD – Keep
at least 33 ft (10 m) away from power
lines. Do not overreach. Keep proper
footing and balance at all times.
Indoor use only. Only use battery charger indoors.
9
Know Your Cordless Telescoping Pole Hedge Trimmer
Read the owner’s manual and safety instructions carefully before operating the cordless pole hedge trimmer. Compare the
illustration below to the cordless pole hedge trimmer in order to become familiar with the location of the various controls and
adjustments. Save this manual for future reference.
1. Cutting blade
2. Trimmer head
3. Pivot button
4. Locking base
5. Locking knob
6. Telescoping pole
7. Cam-lock
8. Bracket
9. Safety lock button
10. Handle grip
11. Battery compartment
12. On/O switch
13. Shoulder strap
14. Lithium-ion LITE battery
(iBAT20-LTE)
15. Battery charge level indicator
16. Push button for battery indicator
17. Push lock button
18. EcoSharp
®
lithium-ion charger
(iCHRG20)
19. Charger base indicator
20. Charger plug indicator
21. Blade cover
Technical Data
Battery Voltage* ............................. 20 V D.C.
Battery Capacity ............................ 2.0 Ah
Charging Time ............................... 70 min (for full charge)
Battery Run Time Max ................... 45 min
No Load Speed ............................. 1200 ± 10% rpm
Blade Movement ........................... Dual-action
Multi-Angle Head ........................... -90º, -60º, -30º, 0º, 30º, 60º
Blade Material ............................... Rust-resistant steel blades
Blade Length ..................................................... 17 in. (43.2 cm)
Cutting Diameter Max ....................................... 0.6 in. (1.6 cm)
Telescopic Pole ................................................. 6 ft to 7.9 ft
(1.8 m to 2.4 m)
Overhead Reach ................................................ 14 ft (4.3 m)
Weight (pole hedge trimmer) ............................. 7.2 lbs (3.3 kg)
Weight (pole hedge trimmer + Battery) ............. 8 lbs (3.7 kg)
1 2
3 4 5
6
The other side
7
8
9 10
11
12
13
14
1516
17
18
19
20
21
*Initial no-load voltage, when fully charged, peaks at 21 volts; nominal voltage under typical load is 18 – 19 volts.
10
Unpacking
Carton Contents
• Cordless hedge trimmer head
• Rear handle with telescoping pole
• Blade cover
• Shoulder strap
• 20 V 2.0 Ah EcoSharp
®
LITE battery
• EcoSharp
®
battery charger
• Manuals with registration card
1. Carefully remove the cordless pole hedge trimmer and
check to see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you nd damaged or
missing parts, DO NOT return the unit to the store. Please
call the Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use the cordless pole hedge
trimmer. The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with
local regulations or save the packaging for long-term
product storage.
IMPORTANT! The equipment and packaging material are
not toys. Do not let children play with plastic bags, foils,
or small parts. These items can be swallowed and pose a
suocation risk!
Assembly
mWARNING! The pole hedge trimmer must be fully
assembled before operation! Do not use a pole hedge trimmer
that is only partly assembled or assembled with damaged
parts!
Follow the assembly instructions step-by-step and use the
gures provided as a visual guide to easily assemble the pole
hedge trimmer.
Do not connect the pole hedge trimmer to the power supply
before it is completely assembled.
NOTE: Take care of small parts that are removed during
assembly or when making adjustments. Keep them secure to
avoid loss.
Assembling the Tool
The telescoping pole and trimmer head come unassembled.
Ensure that the pole hedge trimmer is assembled properly
before using.
1. Align the telescoping pole with the trimmer head.
2. Insert the telescoping pole into the trimmer head locking
base until the lock holes click into place (Fig. 1).
3. Slide the locking knob onto the locking base and turn
clockwise to secure (Fig. 2).
4. Make sure the rear handle is properly aligned with the
blade.
mWARNING! Make sure the telescoping pole is inserted
to a full stop and the locking knob is properly tightened before
using the pole hedge trimmer.
mWARNING! Failure to lock the telescoping pole as
directed above could result in serious injury or death.
NOTE: To disassemble the unit, screw the locking knob
counterclockwise to unlock the trimmer head, and remove the
screw on the lock base with a screwdriver. Then the trimmer
head can be pulled out from the pole (Fig. 3).
Locking base
Lock hole
Trimmer head
Telescoping pole
Fig. 1
Fig. 2
Locking base
Locking knob
Fig. 3
Screw
Locking knob
11
Attaching the Shoulder Strap
mWARNING! Always attach the shoulder strap to the
pole hedge trimmer. Use the shoulder strap to help support the
trimmer while in use; do not carry the pole hedge trimmer with
only your hands.
1. Wear the shoulder strap over the left shoulder so that the
hook stays at your right hand side.
2. Fasten the carabiner hook to the bracket on the pole
(Fig. 4).
3. Adjust the length of the strap to attain a comfortable
working position.
mWARNING! In case of emergency, tug the quick-release
latch on the shoulder strap. The machine will be released from
the strap (Fig. 5).
Battery Pack Operation
The equipment is powered by a lithium-ion battery. The battery
pack is completely sealed and maintenance free.
Battery Charge Level Indicator
The battery pack is equipped with a push button for checking
the charge level. Simply press the push button to read o the
battery charge level from the LEDs of the battery indicator:
• All 4 level monitoring LEDs are lit: Battery charge level
is maximum.
• 3 level monitoring LEDs are lit: Battery charge level
is high.
• 2 level monitoring LEDs are lit: Battery charge level is
decreasing. Stop work as soon as possible.
• 1 level monitoring LED is lit: Battery is at. Stop work
IMMEDIATELY and charge the battery. Otherwise the
battery’s service life will be greatly shortened.
NOTE: If the charge level button does not appear to be
working, place the battery pack on the charger and charge as
needed.
Immediately after using the battery pack, the charge level
button may display a lower charge than it will if checked a few
minutes later. The battery cells “recover” some of their charge
after resting.
Charger Operation
mWARNING! Charge only EcoSharp
®
LITE iBAT20-LTE
lithium-ion battery packs in compatible EcoSharp
®
iCHRG20
lithium-ion battery chargers. Other types of batteries may
cause personal injury and damage.
To reduce the risk of electric shock, do not allow water to ow
into the charger.
Fig. 4
Bracket
Carabiner hook
Fig. 5
Quick-release latch
Charge level button
The battery is at 25% capacity
and requires charging
The battery is at 50% capacity
and requires charging soon
The battery is at 75% capacity
The battery is at full capacity
Light IndicatorsLights
12
When to Charge the EcoSharp
®
LITE
iBAT20-LTE Lithium-Ion Battery
NOTE: The EcoSharp
®
LITE iBAT20-LTE lithium-ion battery
packs do not develop a "memory" when charged after only a
partial discharge. Therefore, it is not necessary to run down the
battery pack before placing it into the charger.
• Use the battery charge indicator lights to determine when to
charge your EcoSharp
®
LITE iBAT20-LTE lithium-ion battery
pack.
• You can "top-o" your battery pack's charge before starting
a big job or after a long day of use.
Charging the Battery
1. Pull the push lock button on the battery to pull the battery
pack out of the equipment (Fig. 6).
2. Check that the mains voltage is the same as that marked
on the rating plate of the battery charger. Then, insert
the charger's plug into the electrical wall outlet. When
you plug in the charger, the light on the charging plug will
illuminate red. When fully charged, the light will illuminate
green (Fig. 7).
3. Place the battery pack into the charger by sliding the
pack as shown to lock it into position. When you insert
the battery into the charger, the light on the charging base
will illuminate red to indicate that the battery is charging
(Fig. 8).
4. When the charger base light turns green, the battery is
fully charged (Fig. 8).
NOTE: If the charger plug light remains green while the charger
base light alternately ashes red and green, this indicates a
temperature abnormality (i.e. that the battery pack is either too
hot or too cold).
5. A fully discharged pack with an internal temperature in
the normal range will fully charge in 70 mins (between
32ºF/0ºC and 113ºF/45ºC). Heavily cycled battery packs
may take longer to charge completely.
6. If the light indicators does not come on at all, check that
the battery pack is fully seated into the bay. Remove
the pack and reinsert. If the problem persists, contact
an authorized Snow Joe
®
+ Sun Joe
®
dealer or call
the Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563) for assistance.
7. When charging is complete, remove the battery from the
charger by pulling the push lock button and sliding the
battery backward to unlock it from the charger (Fig. 9).
8. Timely recharging of the battery will help prolong the
battery's life. You must recharge the battery pack when
you notice a drop in the equipment's power.
Fig. 6
Push lock button
Fig. 7
red
Charging
green
Charged
Fig. 8
red
Charging
green
Charged
Temperature abnormal
Green
Plug light
Flashing
red/green
Base light
Fig. 9
Push lock
button
13
IMPORTANT! Never allow the battery pack to become fully
discharged as this will cause irreversible damage to the
battery.
Charging a Hot or Cold Battery Pack
A red and green ashing indicator light on the charger base
indicates that the battery pack temperature is outside the
charging range. Once the pack is within the acceptable
range, normal charging will take place and the red light will
be continuous. Hot or cold battery packs may take longer to
charge.
Operation
mWARNING! Always wear safety goggles or safety
glasses with side shields when operating power tools. Failure
to do so could result in objects being thrown into your eyes,
resulting in possible serious injury.
mWARNING! Do not use any attachments or accessories
not recommended by the manufacturer of this product.
The use of attachments or accessories not recommended can
result in serious personal injury.
Starting + Stopping
mWARNING! Ensure the blade does not touch any
objects before turning on the pole hedge trimmer.
mCAUTION! Starting, stopping, and restarting an DC
motor repeatedly within a few seconds can generate a great
deal of heat and damage the motor. To protect the life of your
cordless pole hedge trimmer, always wait at least ve seconds
after stopping before restarting the pole hedge trimmer.
1. Insert the battery in the battery compartment (Fig. 10).
2. To turn the tool ON, push and hold the safety lock button
(located on the rear handle) with your thumb and then
squeeze the On/O switch with your ngers. Once the tool
is running, you can release the safety lock button (Fig. 11).
3. To turn the tool OFF, release the On/O switch (Fig. 6).
NOTE: Do not press the On/O switch until you are ready
to make a cut.
Adjusting the Telescoping Pole
1. Turn o the pole hedge trimmer and remove the battery.
2. Unclip the cam-lock to release the pole (Fig. 12).
3. Extend the pole to the desired length (Fig. 13).
NOTE: Push poles toward each other to shorten the pole
or pull them away from each other to lengthen the pole.
Only extend the pole to the minimum length required to
reach the hedges to be trimmed.
Battery Pack
Temperature
Lithium-Ion Charging Status
Too hot Flashing Not charging
Normal range Red Normal charging
Too cold Flashing Not charging
Charger Base
Indicator Light
Charging
Status
Fig. 10
Fig. 11
Safety lock button
On/O switch
Cam-lock
Fig. 12
Telescoping pole
Fig. 13
14
4. Lock the pole in position by closing the cam-lock (Fig. 14),
and ensure that the pole is secure. If the pole telescopes
when the cam-lock is closed, the nut may need tightening.
mWARNING! Extend the telescoping pole only to the
length required to reach the hedges being trimmed. Adjust
your hand placement on the telescoping pole of the pole
hedge trimmer in order to keep proper balance.
Do not attempt to use the pole hedge trimmer at a length
which does not allow you to achieve proper footing and
balance at all times!
mWARNING! Failure to lock the telescopic pole cam-lock
as directed could result in personal injury.
Adjusting Pivoting Head
The pole hedge trimmer head can be rotated into 6 dierent
cutting angles.
1. Turn o the pole hedge trimmer and remove the battery.
2. Place the pole hedge trimmer on a sturdy at surface.
3. Press the pivot button and adjust the trimmer head to the
desired angle (Fig. 15).
4. Ensure the trimmer head is locked in position when the
button is released.
NOTE: Failure to properly secure the trimmer head may
result in personal injury and/or property damage.
mWARNING! The trimmer head can be adjusted in six
dierent positions. Always ensure the head is securely locked!
Do not attempt to use the pole hedge trimmer with the head in
any other position or unlocked!
mCAUTION! Do not place your hand between pivoting
head and locking base. Failure to heed this caution could result
in a pinch point injury.
General Operation
1. Check the tool, battery as well as accessories for damage
before each use. Do not use the tool if it is damaged or
shows wear.
2. Double check that the accessories and attachments are
properly xed.
3. Always hold the tool on its handles. Keep the handles dry
to ensure safe support.
4. Ensure that the air vents are always unobstructed and
clear. Clean them if necessary with a soft brush. Blocked
air vents may lead to overheating and damage the tool.
5. Switch the tool o immediately if you are disturbed while
working by other people entering the working area. Always
let the tool come to a complete stop before putting it
down.
6. Do not overwork yourself. Take regular breaks to ensure
you can concentrate on the work and have full control
over the tool.
Trimming Times
Green leaf hedges June to October
Evergreens April to August
Conifers and other fast
growing shrubs
Every 6 – 8 weeks
Cutting Tips
mWARNING! Always hold the pole hedge trimmer with
both hands. Never hold shrubs with one hand and operate
pole hedge trimmer with the other. Failure to heed this warning
can result in serious injury.
mWARNING! Clear the area to be cut before each use.
Remove all objects such as cords, lights, wire, or loose string
which can become entangled in the cutting blade and create a
risk of serious personal injury.
• Do not force the pole hedge trimmer through heavy
shrubbery. This can cause the blades to bind and slow
down. If the blades slow down, reduce the pace.
• Do not attempt to cut stems or twigs that are larger than
0.6 in. thick, or those obviously too large to feed into the
Cam-lock
Fig. 14
60º
30º
0º
-30º
-60º
-90º
Fig. 15
Pivot button
15
cutting blade. Use a non-powered hand saw or pruning saw
to trim large stems.
• If blades do become jammed, stop the motor, allow the
blades to stop, and remove the battery before attempting to
remove the obstruction.
• If desired, you can use a string to help cut your hedge level.
Decide how high you want the hedge. Stretch a piece of
string along the hedge at the desired height. Trim the hedge
just above the guide line of string. Trim the side of a hedge
so that it will be slightly narrower at the top. More of the
hedge will be exposed when shaped this way, and it will be
more uniform.
• Wear gloves when trimming thorny or prickly growth. When
trimming new growth, use a wide sweeping action, so that
the stems are fed directly into the cutting blade. Older
growth will have thicker stems and will be trimmed easiest
by using a sawing movement.
Using the Pole Hedge Trimmer
• Hold unit rmly with both hands. Always keep your left hand
on the telescoping pole and your right hand on the rear
handle. The unit is used for cutting in either direction in a
slow, sweeping action from side to side.
• Stand so that you are stable and balanced on both feet.
• Inspect and clear the area of any hidden objects.
• To protect yourself from electrocution, do not operate within
33 feet (10 m) of overhead electrical lines.
• Never use the pole hedge trimmer near power lines,
fencing, posts, buildings, or other immovable objects.
• Never use a blade after hitting a hard object without rst
inspecting it for damage. Do not use if any damage is
detected.
1. To use the pole hedge trimmer for trimming tall, hard-to-
reach hedges or shrubs, hold the trimmer at the position
shown below (Fig. 16). Pivot the power head to several
dierent positions to shape or sculpt shrubs or hedges.
2. To use pole hedge trimmer for trimming the bottoms and
sides of hedges and shrubs, hold the pole trimmer at the
position shown below (Fig. 17).
3. To use pole hedge trimmer for trimming low-lying foliage
or ground cover, hold the pole hedge trimmer at the
position as shown below (Fig. 18).
mCAUTION! Do not use the pole hedge trimmer for
cutting stems greater than 0.6" (1.6 cm) (or approximately
2/3 in. thick).
Use the pole hedge trimmer only for cutting normal shrubbery
found around houses and buildings.
Do not force the pole hedge trimmer through dense growth.
A slight back and forth sawing action may ease the cutting of
larger, more dense growth. If the pole hedge trimmer begins to
slow down, reduce the rate of speed at which you are trying to
cut. If the pole hedge trimmer becomes jammed, immediately
turn the trimmer o. Remove the battery and clear the jammed
debris from the cutter blades.
Care + Maintenance
mWARNING! Before inspecting, cleaning, or servicing the
machine, remove the battery and wait for all moving parts to
stop. Failure to follow these instructions can result in serious
personal injury or property damage.
Fig. 16
Fig. 17
Fig. 18
16
mWARNING! When servicing, use only identical
replacement parts. Use of any other parts may create a hazard
or cause product damage.
• Avoid using solvents when cleaning plastic parts. Most
plastics are susceptible to damage from various types of
commercial solvents and may be damaged by their use.
Use clean cloths to remove dirt, dust, oil, grease, etc.
mWARNING! Do not at any time let brake uids, gasoline,
petroleum-based products, penetrating oils, etc., come in
contact with plastic parts. Chemicals can damage, weaken, or
destroy plastic which may result in serious personal injury.
mWARNING! Blades are sharp. When handling the blade
assembly, wear non-slip, heavy-duty protective gloves. Do not
place your hand or ngers between blades or in any position
where they could get pinched or cut. NEVER touch the blades
or service the unit with the battery inside the unit.
• Store the pole hedge trimmer in the blade cover provided.
Store it in a dry location out of the reach of children.
• When servicing, use only identical replacement parts.
Use of any other parts can create a hazard or cause
product damage. Please contact an authorized Snow
Joe
®
+ Sun Joe
®
dealer or call the Snow Joe
®
+ Sun Joe
®
customer service center at 1-866-SNOWJOE
(1-866-766-9563) for all replacement parts and accessories
for your product.
Lubricate the Blades
For easier operation and longer blade life, lubricate the pole
hedge trimmer blade before and after each use.
1. Stop the motor and remove the battery.
2. Lay the pole hedge trimmer on a at surface.
Apply lightweight machine oil along the edge of the top
blade (Fig. 19).
If you will be using the pole hedge trimmer for an extended
period, it is advisable to stop work intermittently in order to
re-oil the blade.
NOTE: Do not oil while the pole hedge trimmer is running.
1. Stop the motor and remove the battery.
2. Lubricate the pole hedge trimmer as described above.
3. Insert the battery and resume use.
Cleaning the Pole Hedge Trimmer
1. Stop the motor and remove the battery.
2. Clean dirt and debris from the body of the pole hedge
trimmer, using a damp cloth with a mild detergent.
NOTE: Do not use any strong detergents on the plastic
housing or the handle, as they can be damaged by certain
aromatic oils such as pine and lemon, and by solvents
such as kerosene.
Recycling + Disposal
The product comes in a package that protects it against
damage during shipping. Keep the package until you are
sure that all parts have been delivered and the product is
functioning properly. Recycle the package afterwards.
WEEE symbol. Waste electrical product should not be
disposed of with household waste. Please recycle
where facilities exist. Check with you local authority or
local store for recycling advice.
Battery Caution + Disposal
Always dispose of your battery pack according to federal,
state, and local regulations. Contact a recycling agency in your
area for recycling locations.
mCAUTION! Even discharged battery packs contain
some energy. Before disposing, use electrical tape to cover
the terminals to prevent the battery pack from shorting, which
could cause a re or explosion.
mWARNING! To reduce the risk of injury or explosion,
never burn or incinerate a battery pack even if it is damaged,
dead, or completely discharged. When burned, toxic fumes
and materials are emitted into the surrounding atmosphere.
1. Batteries vary according to device. Consult your manual
for specic information.
2. Install only new batteries of the same type in your product
(where applicable).
3. Failure to insert batteries in the correct polarity,
as indicated in the battery compartment or manual,
may shorten the life of the batteries or cause batteries to
leak.
4. Do not mix old and new batteries.
5. Do not mix Alkaline, Standard (Carbon-Zinc), or
Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or
Lithium-Ion) batteries.
Fig. 19
17
6. Do not dispose of batteries in re.
7. Batteries should be recycled or disposed of as per state
and local guidelines.
Storage
1. Stop the motor and remove the battery.
2. Clean the pole hedge trimmer thoroughly before storing.
3. Always place the blade cover on the blade before storing
or transporting the pole hedge trimmer. Use caution to
avoid the sharp teeth of the blade.
4. Store the pole hedge trimmer indoors, in a dry place that
is inaccessible to children. Keep away from corrosive
agents such as garden chemicals and de-icing salts.
5. Always store the pole hedge trimmer in a place that is
inaccessible to children. The ideal storage temperature is
between 50ºF and 86ºF (10ºC and 30ºC).
6. We recommend using the original package for storage or
covering the product with a suitable cloth or enclosure to
protect it against dust.
Service + Support
If your Sun Joe
®
cordless pole hedge trimmer requires service
or maintenance, please call the Snow Joe
®
+ Sun Joe
®
customer service center at 1-866-SNOWJOE
(1-866-766-9563).
Model + Serial Numbers
When contacting the company or reordering parts, you will
need to provide the model and serial numbers of your product.
These are found on the decal axed to the housing or handle
of your cordless pole hedge trimmer. Copy these numbers into
the space provided below.
iCHRG20
Federal Communications Commission
(FCC)
mWARNING! Any changes or modications to this
unit not expressly approved by the party responsible for
compliance could void the user's authority to operate the
equipment.
Class B device:
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit dierent
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
Record the following numbers from the housing or handle of your
new product:
Model #:
Serial #:
2 0 V i O N L T E - P H T 1 7 - R M
18
Optional Accessories
mWARNING! ALWAYS use only authorized Snow Joe
®
+ Sun Joe
®
replacement parts and accessories. NEVER use
replacement parts or accessories that are not intended for use with this pole hedge trimmer. Contact Snow Joe
®
+ Sun Joe
®
if
you are unsure whether it is safe to use a particular replacement part or accessory with your pole hedge trimmer. The use of any
other attachment or accessory can be dangerous and could cause injury or mechanical damage.
ModelAccessories Item
1
iBAT20-LTE
2
EcoSharp
®
20 V Lithium-iON
battery charger
iCHRG20
3
4
Ecosharp
®
LITE 20 V 2.0 Ah Lithium-iON
Battery
Charging Time: 70 min (for full charge)
Battery Run Time (Max): 45 min
iBAT20-LT
Ecosharp
®
LITE 20 V 2.5 Ah Lithium-iON
Battery
Charging Time: 90 min (for full charge)
Battery Run Time (Max): 55 min
Universal wall bracket with
mounting hardware
SJWB
(Fits most Snow Joe
®
+
Sun Joe
®
tools, including
blower vac models SBJ601E+
SBJ603E + SBJ605E)
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe
®
+ Sun Joe
®
to provide notice of such
changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe
®
+ Sun Joe
®
customer
service center at 1-866-SNOWJOE (1-866-766-9563).
19
SNOW JOE
®
+ SUN JOE
®
REFURBISHED GOODS WARRANTY
GENERAL CONDITIONS:
Snow Joe
®
+ Sun Joe
®
operating under Snow Joe
®
, LLC warrants
this refurbished product to the original purchaser for 90 days
against defects in material or workmanship when used for normal
residential purposes. If a replacement part or product is needed,
it will be sent free of charge to the original purchaser except as
noted below.
The duration of this warranty applies only if the product is put to
personal use around the household. It is the owner’s responsibility
to correctly perform all maintenance and minor adjustments
explained in the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit
snowjoe.com/help or email us at [email protected] for
instructions. Please be sure to register your unit beforehand
to speed up this process. Certain products may require a serial
number, typically found on the decal afxed to the housing
or guard of your product. All products require a valid proof
of purchase.
EXCLUSIONS:
• Wearing parts like belts, augers, chains and tines are
not covered under this warranty. Wearing parts can be
purchased at snowjoe.com or by calling 1-866-SNOWJOE
(1-866-766-9563).
• Batteries are covered in full for 90-days from the date of
purchase.
Snow Joe
®
+ Sun Joe
®
may from time to time change the design of
its products. Nothing contained in this warranty shall be construed
as obligating Snow Joe
®
+ Sun Joe
®
to incorporate such design
changes into previously manufactured products, nor shall such
changes be construed as an admission that previous designs
were defective.
This warranty is intended to cover product defects only.
Snow Joe
®
, LLC is not liable for indirect, incidental or
consequential damages in connection with the use or misuse of
the Snow Joe
®
+ Sun Joe
®
products covered by this warranty.
This warranty does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or service
during reasonable periods of malfunction or non-use of this product
while waiting for a replacement part or unit under this warranty.
Some states do not allow exclusions of incidental or consequential
damages so the above exclusions may not apply in all states. This
warranty may give you specic legal rights in your state.
HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 7PM EST
and Saturday and Sunday 9AM to 4PM. You can reach us at
1-866-SNOWJOE (1 866-766-9563), online at snowjoe/com, via
email at [email protected] or tweet us @snowjoe.
EXPORTS:
Customers who have purchased Snow Joe
®
+ Sun Joe
®
products exported from the United States and Canada should
contact their Snow Joe
®
+ Sun Joe
®
distributor (dealer) to obtain
information applicable to your country, province or state. If for
any reason, you are not satised with the distributor’s service,
or if you have difculty obtaining warranty information, contact
your Snow Joe
®
+ Sun Joe
®
seller. If in the event your efforts are
unsatisfactory, please reach out to us directly.
sunjoe.com
