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8
Troubleshooting
Food is undercooked.
• Was food cooked on the KEEP WARM setting? Only cook on LOW or
HIGH setting.
• Was power interrupted?
• Did you select the LOW heat setting, but used a cooking time based
on the HIGH heat setting?
• Crock was overfilled. For best results, fill crock no more than 1 inch
(2.5 cm) from the lid.
• Lid was not placed correctly. Check to make sure lid is seated
properly on the crock.
My meal was overcooked. Why?
• Foods will continue to increase in temperature after desired
temperature has been reached. Check food when cooking time has
been reached.
• Did you select the HIGH heat setting, but used a cooking time based
on the LOW heat setting?
• Crock was less than half full. Check for doneness 1 to 2 hours earlier
than recipe states.
The food isn’t done after cooking the amount of time recommended
in my recipe.
• This can be due to voltage variations (which are commonplace
everywhere) or altitude. The slight fluctuations in power do not have
a noticeable effect on most appliances. However, they can alter the
cooking times in the slow cooker by extending the cooking times.
You will learn through experience if a shorter or longer time is
needed.
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