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56
EN
Troubleshooting guide
Problem
Cause Solution
Button blinking
+ Indicator light solid green
+ Button blinking
• Switching on the
appliance or starting
an automatic cooking
cycle with food
and without plates
preheating (manual
mode is automatically
activated).
• 2 possible options:
– Choose the temperature setting by
pressing the button and then
press OK. Allow to cook, but you must
monitor the cooking (manual mode).
– stop the appliance, remove the
food, close the appliance properly,
re-program the appliance and wait
until end of preheating.
The appliance stops during the cycle of
pre-heating or cooking.
• The appliance has been
kept open for too long
while cooking.
• The appliance has been
idle too long after the
end of warm up or keep
warm.
• Disconnect the appliance from the
outlet and leave for 2-3 mins., restart
the process. The next time you use the
appliance, make sure you open and
close it quick for best cooking results. If
the problem occurs again contact your
local Tefal customer service.
The indicator light will blink white
+ Button / / / blinking
+ Intermittent beeping
• Appliance failure.
• Appliance stored or used
in a room that is too cold.
• Disconnect and reconnect your
appliance and immediately restart a
preheat cycle. If the problem persists,
contact your Customer Service.
The device does not beep.
The indicator light will blink white
+ Button blinking
+ Continuous beeping
• Appliance failure. • Unplug the appliance and contact
customer service.
After preheating, I placed the food inside
and closed the appliance, but the
indicator light stays purple and cooking
does not begin.
• The quantity of food
inside the appliance is
greater than 4 cm.
• The quantity of food should not exceed
4 cm.
• The grill was not opened
completely when placing
the food inside.
• Open the grill completely and close it
again.
• The appliance does not
detect food inside The
quantity of food is
insufficient, " OK " is
blinking.
• Confirm cooking activation by pressing
the button .
The appliance will activate in manual mode
+ The indicator light will blink red.
+ button temp control and light
fixed
• Preheating time was cut
short.
• Monitor the cooking periodically
(for use in manual mode).
Or
• Stop the grill, remove food, close the grill,
select the new cooking programme you
wish to use and wait for the preheating
cycle to finish.
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