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Table 2. Cable Internet provider contact information (Continued)
Contact InformationCable
Internet
Provider
https://activate.spectrum.net/
1-833-267-6094
Spectrum
https://xfinity.com/activate/
https://www.xfinity.com/support/internet/activate-purchased-modem/
1-800-XFINITY (1-800-934-6489)
Xfinity
Note: Your cable Internet provider’s contact information might change. You can find
the contact information in your monthly Internet service billing statement.
To activate your Internet service:
1.
Visit your cable Internet provider’s website and follow the onscreen instructions to
activate your Internet service.
2.
If you are unable to activate your Internet service using the instructions on your cable
Internet provider’s website, call your cable Internet provider for support.
3. To determine the accurate Internet speed, visit your cable Internet provider's speed
test website and perform a speed test. .
If your actual speed is lower than your subscribed speed, contact your cable Internet
provider.
Perform a Speed Test
To determine the accurate Internet speed, visit the speed test website of your cable
Internet provider and perform a speed test.
If your actual speed is lower than your subscribed speed, contact your cable Internet
provider.
Connect Your Cable Modem to a Router After Installation
and Activation
After you install the cable modem and activate your Internet service, you can disconnect
the computer and connect a router to the cable modem.
User Manual11Hardware Setup
Nighthawk CM2000 2.5 Gbps Ultra-High Speed Cable Modem
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