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184
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[HS04500(ALL)04/95]
After your case has been reviewed, the Board will mail you its
decision in writing. It will also provide you with a form to
indicate your acceptance or rejection of an award decision. The
decisions of the Board are binding on the dealer and Ford, but
customers may have other options available to them under state
or federal law.
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[HS04600(ALL)04/95]
The decisions of the Board, however, may be introduced into
evidence by any party in subsequent legal proceedings that may
be initiated.
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[HS04700(ALL)01/95]
How Do You Contact the Board?
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[HS04800(ALL)04/95]
Write to the Board at the following address to request a
brochure/application. You will be sent a brochure and a
one-page customer application form. The form should be
completed and mailed to the same address.
[HS04900(ALL)05/94]
6 pica art:0001306-A
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[HS05100(ALL)04/95]
What is the Review Process?
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[HS05200(ALL)04/95]
Your application will be reviewed and if it is determined to be
eligible, you will receive an acknowledgment indicating the file
number assigned to your application and the local Board
address. At the same time, your dealer and Ford Motor
Company representative are asked to submit statements.
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[HS05300(ALL)04/95]
To review your case properly, the Board needs the following
information:
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[HS05400(ALL)04/95]
■ legible copies of all documents and maintenance or repair
orders that relate to the case
File:cdhso.ex
Update:Thu Jan 25 12:28:07 1996
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