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TROUBLESHOOTING
Problem Possible cause Solution
The transmitter is not
working
It is not turned on Make sure the battery
drawer is completely
closed
The battery does not
work
Insert a new battery
The program button is
not activated
Press the button
The hearing aid on the
better ear is not turned
on
Turn it on
Intermittent transmis-
sion. The hearing aid re-
peatedly switches to the
master program
Transmitter battery level
low
Change the battery
Electromagnetic inter-
ference in the vicinity
Move away from known
source of EM interfer-
ence
NOTE
This information covers only the transmitter itself. See the "Ear-sets for Widex
hearing aids" user manual for information specific to your ear-set.
If the problem persists, contact your hearing care professional for help.
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