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35
FAQs
FAQs
What is SUBARU STARLINK?
SUBARU STARLINK is your in-vehicle technology that
provides hands-free connectivity, entertainment, and the
security you need to keep you and your vehicle safe.
There are two ways to connect using your smartphone.
– STARLINK Multimedia services can be accessed via
the SUBARU STARLINK Mobile App.
– STARLINK Safety Plus, Security Plus and Concierge
features can be accessed via the MySubaru website
(MySubaru.com) or MySubaru Mobile App.
If subscribed your vehicle can connect with a STARLINK
Customer Care Advisor via the red SOS button or blue
i-button on your overhead console. SOS/i-button
Connection with a Customer Agent is not limited to any
STARLINK subscription plan.
What do the buttons on my overhead console do?
The SUBARU STARLINK buttons:
• Provide access to a SUBARU STARLINK Customer
Care Advisor.
– Pressing the red SOS button connects users with a
live advisor who can provide emergency assistance.
• Provide access to Subaru Roadside Assistance.
– Pressing the blue i-button connects you to Subaru
Roadside Assistance or Concierge Services (if
subscribed).
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