LG Electronics 20CAV37K-B 20" class (19.5"/494.03mm User Manual

www.lg.com

20CAV37K

24CAV37K

CLOUD(LED LCD) MONITOR MODEL

Owner's Manual

CLOUD MONITOR

LED LCD MONITOR

(LED MONITOR*)

Please read this manual carefully before operating

your set and retain it for future reference.

*LG LED Monitors are LCD Monitors with LED Backlighting.

ENG

English

Table of Contents

TABLE OF CONTENTS

3 ASSEMBLING AND

PREPARING

3 Unpacking

4 Partsandbuttons

5 LiftingandmovingtheMonitor

5 SettingUptheMonitorset

5 - AttachingtheStandBase

6 - Mountingonatable

6 - Adjustingtheangle

7 - Adjustingthestandheight

7 - UsingtheKensingtonlockingdevice

8 - Detachingthestandbase

8 - Usingthecableholder

8 - Detachingthestandbody

9 - Swivelstand

9 - UsingthePivotfunction

10 - Installingthewallmountplate

10 - Mountingonawall

12 USING THE MONITOR SET

12 ConnectingInputSignalCable

12 - D-SUBINconnection-PC

13 - DVIconnection

14 ConnectingLAN/Peripherals

14 - LANconnection

15 - Peripheraldeviceconnection

16 - SelfImageAdjustment

17 CUSTOMIZING SETTINGS

18 CustomizingSettings

18 - MenuSettings

19 - Picture

20 - Color

21 - Display

22 - Others

23 - Volume

24 TROUBLESHOOTING

26 PRODUCT SPECIFICATION

26 20CAV37K

27 24CAV37K

28 PresetMode

28 Indicator

29 USING CLOUD SOLUTION

ENG

English

ASSEMBLING AND PREPARING

Unpacking

Pleasecheckwhetherallthecomponentsareincludedintheboxbeforeusingtheproduct.Ifthereare

missingcomponents,contacttheretailstorewhereyoupurchasedtheproduct.Notethattheproductand

componentsmaylookdifferentfromthoseshownhere.



OnlyuseanapprovedLGpoweradapter.



Damagecausedbyotherpoweradaptersisnotcoveredbywarranty.



Notethatthecomponentsmaylookdifferentfromthoseshownhere.



Withoutpriornotice,allinformationandspecificationsinthismanualaresubjecttochangetoimprove

theperformanceoftheproduct.



Topurchaseoptionalaccessories,visitanelectronicsstoreoronlineshoppingsiteorcontacttheretail

storewhereyoupurchasedtheproduct.

Power Cord

User Manual/Card

CAUTION

NOTE

D-SUB Cable

(Thiscableisnotincludedinall

countries.)

Stand Base

One Screw

Cable Holder

AC-DC Adapter

ENG

English

ASSEMBLING AND PREPARING

Parts and buttons

Power Indicator



LEDOn:Powerison



LEDOff:Powerisoff

FrontSideButtons

InputConnectors(Seep.12to15)

(PowerButton)

InputConnectors

(Seep.15)

ENG

English

ASSEMBLING AND PREPARING

Setting Up the Monitor set

Attaching the Stand Base

 Placethemonitor'sscreenfacedown.



Toprotectthescreenfromscratches,cover

thesurfacewithasoftcloth.

 Usingacoin,turnthescrewclockwisetose-

cure

the

stand base.

 Checkthe

position (at the front and rear)

of

thestandbody,

then

mountthe

stand base

on

the

stand body

asshowninthefigure.

CAUTION

Stand Body

Stand Base

Lifting and moving the

Monitor

Pleaseheedthefollowinginformationwhen

movingthemonitor.



Avoidtouchingthescreenatalltimes,asthis

mayresultindamagetothescreenorpixels.

CAUTION



ItisrecommendedtomovetheMonitorin

theboxorpackingmaterialthattheMonitor

originallycamein.



BeforemovingorliftingtheMonitor,

disconnectthepowercordandallcables.



HoldthetopandbottomoftheMonitorframe

firmly.Makesurenottoholdthetransparent

partarea.



WhenholdingtheMonitor,thescreenshould

faceawayfromyoutopreventthescreen

fromscratches.





WhentransportingtheMonitor,donot

exposetheMonitortojoltsorexcessive

vibration.



WhentransportingtheMonitor,keepthe

Monitorupright,neverturntheMonitoronits

side,ortilttowardstheleftorright.

ENG

English

ASSEMBLING AND PREPARING

Adjusting the angle

 Placethemonitormountedonthestandbase

inanuprightposition.

 Adjusttheangleofthescreen.Theangleof

thescreencanbeadjustedupto5°forwards

and35°backwardsforacomfortableviewing

experience.



Toavoidinjurytothefingerswhenadjusting

thescreen,donotholdthelowerpartofthe

monitor'sframeasillustratedbelow.



Becarefulnottotouchorpressthescreen

areawhenadjustingtheangleofthemonitor.

WARNING

Mounting on a table

 Liftthemonitorandplaceitonthetableinan

uprightposition.

Installatleast

10 cm

awayfromthewallto

ensuresufficientventilation.

 Connecttheadaptortothemonitor,thenplug

thepowercordintothewalloutlet.

 Pressthe (Power)buttononthefrontofthe

monitortoturnonthemonitor.

10 cm



Unplugthepowercordpriortomovingor

installingthemonitor.Thereisriskofelectric

shock.

CAUTION

Front SideRear Side

ENG

English

ASSEMBLING AND PREPARING

Using the Kensington locking

device

TheconnectorfortheKensingtonlockislocated

ontherearofthemonitor.

Formoreinformationoninstallationandusage,

refertotheKensingtonlockusermanualorvisit

thewebsiteathttp://www.kensington.com.

ConnectthemonitortothetablewiththeKensing-

tonlockcable.



UsingtheKensingtonlockisoptional.The

accessoriescanbepurchasedatyourlocal

electronicsstore.

NOTE



Oncethepinisremoved,itisnotnecessary

tore-insertittoadjusttheheight.

Adjusting the stand height

 Placethemonitormountedonthestandbase

inanuprightposition.

 Removethe

tape

attachedatthebottomrear

ofthe

stand body,

thenpulloutthe

locking

 Theheightcanbeadjustedupto

130 mm

.



Donotputyourfingerbe-

tweenthescreenandthe

base(chassis)whenadjust-

ingthescreen'sheight.

CAUTION

WARNING

130.0mm

Tape

Locking Pin

Stand Body

ENG

English

ASSEMBLING AND PREPARING

Detaching the stand body

 Placethemonitor'sscreenfacedown.To

protectthescreenfromscratches,coverthe

surfacewithasoftcloth.

 Usingascrewdriver,removethefourscrews

anddetachthestandfromthemonitor.



Thecomponentsappearingintheillustra-

tionsmaylookdifferentfromtheactualprod-

uct.



Donotcarrythemonitorupside-downasthis

maycauseittofalloffitsstand,resultingin

damageorinjury.



Toavoiddamagingthescreenwhenlifting

ormovingthemonitor,onlyholdthestandor

theplasticcover.Thisavoidsputtingunnec-

essarypressureonthescreen.



Onlyremovethetapeandthelockingpin

whenthemonitorismountedonthestand

baseandisinanuprightposition.Otherwise,

thestandbodymayprotrude,whichmay

leadtoinjury.

Detaching the stand base

 Placethemonitor'sscreenfacedown.

Toprotectthescreenfromscratches,coverthe

surfacewithasoftcloth.

 Usingacoin,turnthescrewinthestandbase

counterclockwise.Detachthe

stand base

from

the

stand body

CAUTION

Stand Body

Stand Base

Using the cable holder

NOTE

The holes are used for wall mount bracket.

Varies depending upon your country or

model.



Theholesareusedforwallmountbracket.



Variesdependinguponyourcountryor

model.

NOTE

The holes are used for wall mount bracket.

Varies depending upon your country or

model.

FixtheKnob(Cableholder)tothe

Hole(Hingebody).

UseonescrewtofixtheCableHolderand

monitorset.

ClosetheCableholder.

ENG

English

ASSEMBLING AND PREPARING

Swivel stand



ImageshownmaydifferfromyourMonitor

set.

 Swivel355degreesandadjusttheangleofthe

Monitorsettosuityourview.

 Liftthemonitortoitshighestheighttoutilize

thePivotfunction.

Using the Pivot function

Thepivotfunctionallowsyoutorotatethescreen

90degreesclockwise.

 Landscape&Portrait:Youcanrotatethepanel

90°clockwise.Pleasebecautiousandavoid

contactbetweenthemonitorheadandthe

StandBasewhenrotatingthescreentoaccess

thePivotfunction.Ifthemonitorheadtouches

theStandBase,thentheStandBasecould

crack.

Head

section

Stand

section

 Becarefulwiththecableswhenrotatingthe

screen.

ENG

English

ASSEMBLING AND PREPARING

10 cm

IfyouintendtomounttheMonitorsettoawall,

attachWallmountinginterface(optionalparts)to

thebackoftheset.

WhenyouinstalltheMonitorsetusingawall

mountinginterface(optionalparts),attachit

carefullysoitwillnotdrop.

1Ifyouusescrewlongerthanstandard,themoni-

tormightbedamagedinternally.

2Ifyouuseimproperscrew,theproductmightbe

damagedanddropfrommountedposition.

Inthiscase,LGElectronicsisnotresponsible

forit.

Mounting on a wall

Installthemonitoratleast10cmawayfromthe

wallandleaveabout10cmofspaceateachside

ofthemonitortoensuresufficientventilation.De-

tailedinstallationinstructionscanbeobtainedfrom

yourlocalretailstore.Pleaserefertothemanual

toinstallandsetupatiltingwallmountingbracket.

Installing the wall mount plate

ThismonitorhasaVESAcompatiblemountonthe

back.MostmountswillrequireanLGmounting

plate.

 Placethemonitor'sscreenfacedown.To

protectthescreenfromscratches,coverthe

surfacewithasoftcloth.

 Placethewallmountplateonthemonitorand

alignitwiththescrewholesonthemonitor.

 Usingascrewdriver,tightenthefourscrewsto

fixtheplateontothemonitor.



Thewallmountplateissoldseparately.



Formoreinformationontheinstallation,refer

tothewallmountplate'sinstallationguide.

NOTE

Wall Mount Plate

Model

20CAV37K



24CAV37K

Wall Mount (A x B)

100x100

Stand Screw

Number of screws

Wall Mount Plate

(Optional)

RW120

ENG

English

ASSEMBLING AND PREPARING



Disconnectthepowercordfirst,andthen

moveorinstalltheMonitorset.Otherwise

electricshockmayoccur.



IfyouinstalltheMonitorsetonaceilingor

slantedwall,itmayfallandresultinsevere

injury.



UseonlyanauthorizedLGwallmount

andcontactthelocaldealerorqualified

personnel.



Donotovertightenthescrewsasthismay

causedamagetotheMonitorsetandvoid

yourwarranty.



Useonlyscrewsandwallmountsthat

meettheVESAstandard.Anydamages

orinjuriesbymisuseorusinganimproper

accessoryarenotcoveredbythewarranty.



Screwlengthfromoutersurfaceofback

covershouldbeunder8mm.



UsethescrewsthatarelistedontheVESA

standardscrewspecifications.



Thewallmountkitwillincludeaninstallation

manualandnecessaryparts.



Thewallmountbracketisoptional.Youcan

obtainadditionalaccessoriesfromyourlocal

dealer.



Thelengthofscrewsmaydifferdepending

onthewallmount.Besuretousetheproper

length.



Formoreinformation,refertothe

instructionssuppliedwiththewallmount.

CAUTION

NOTE

BackCover

WallmountPad

BackCover

Standardscrew

Max.8mm

VESA (A x B)



Wall Mount (A x B)

ENG

English

USING THE MONITOR SET

Connecting Input Signal Cable



Thismonitorsupportsthe*PlugandPlay

feature.

*PlugandPlay:Afeaturethatallowsyouto

addadevicetoyourcomputer,withouthaving

toreconfigureanythingorinstallanymanual

drivers.

D-SUB IN connection - PC

D-SUBINtransfersanalogvideosignalsfromthe

PCtothemonitor.

ConnectthemonitortothePCusingtheprovided

15-pinD-SUBsignalcableasillustratedbelow.

NOTE

RGB IN

MONITOR



Apple Adapter

AnadaptermaybeneededforApple

computers.Thisadaptercanbepurchased

fromApple.

ENG

English

USING THE MONITOR SET

DVI connection

TransfersdigitalvideosignalsfromtheCloudMon-

itortoanextendedmonitor.

ConnecttheCloudMonitortoanextendedmonitor

usingaDVIcable.



Toconnectthemonitortoacomputer,use

theappropriatesignalcable(LANandD-

SUB).



AconvertercanbeusedtoconverttheDVI-I

inputsignaltoD-SUBinputsignal.



Whenconnectingthepowercordtotheout-

let,useagrounded(3-hole)multi-socketora

groundedwalloutlet.



Themonitormayflickerwhenturnedoninan

areaoflowtemperature.Thisisnormal.



Sometimesred,greenorbluespotsmayap-

pearonthescreen.Thisisnormal.



Connecttheinputsignal

cableandtighteninthe

directionofthearrow.To

preventdisconnection

securethecabletightly.



Donotpressonthescreenforaprolonged

time.Thismaycauseimagedistortion.



Donotdisplayastillimageonthescreen

foraprolongedtime.Thismaycauseimage

retention.Ifpossible,usethescreensaver.

CAUTION

NOTE

(soldseparately)

ENG

English

USING THE MONITOR SET

Connecting LAN/Peripherals

LAN connection

Connecttherouterorswitchtothemonitorusinga

LANcableasillustratedbelow.



TheLANcableissoldseparately.



ThefollowingLANcabletypecanbeused:

Standard:IEEE802.3ETHERNET



Ifadeviceisconnectedintotheearphone

outportviaaLANcable,youcanadjustthe

volumewiththevolumeicononPCtaskbar.



ConnecttheLANcableandtheperipheral

devicespriortobootingupthePC.

NOTE

(soldseparately)

ENG

English

USING THE MONITOR SET



Peripheraldevicesaresoldseparately.



TheUSBportsontheleftandbottomofthe

monitorcanbeusedtoconnectthekey-

board,mouse,andotherUSBdevices.



Cableswithangledplugsmayhaveclear-

anceissues,usestraightplugswhenpos-

sible.

AngleType StraightType

Peripheral device connection

Connectperipheraldevicestothemonitorusing

USB,microphoneandheadphoneports.

NOTE



Headphones,speakersormicrophonemay

notworknormally,dependingontheserver

PCsettings.



Virtualsolutionsmayaffectthefunctionsor

speedofthespecificUSBstoragedevice.

Left

Bottom



WhentheuserusetheUSBdevicestocon-

nectthetopandbottomportsatthesame

time,Pleasereferthebelowdepthandlength

ofUSBforoptimalconnection.

NOTE

A≤8.5mmB≤18mm

ENG

English

USING THE MONITOR SET



Whatis"SelfImageAdjustment"?Thisfunc-

tionrunswhenthemonitorisconnectedfor

thefirsttimeandperformsautomaticimage

adjustmentforeachsignal(onlyavailablefor

analog[D-SUBinput]signals)toprovidean

optimalscreendisplay.

Self Image Adjustment

Pressthepowerbuttononthefronttoturnon

themonitor.Whenpoweredon,the

"Self Image

Adjustment"

functionwillrunautomatically(only

availableforanalog[D-SUBinput]signals).

NOTE

ENG

English

CUSTOMIZING SETTINGS

 PressthedesiredbuttononthebottomoftheMonitorset.

 ChangethevalueofthemenuitembypressingthebuttonsonthebottomoftheMonitorset.

Toreturntotheuppermenuorsetothermenuitems,usetheuparrow( )button.

 Select

EXIT

toleavetheOSDmenu.

Monitor set Buttons

Button Description

MENU Activatesthemainmenu.

OSD Lock/Unlock

Functions

Thisfunctionallowyoutolockthecurrentcontrolsettings,so

thattheycannotbeinadvertentlychanged.

PressandholdtheMENUbuttonforseveralseconds.Then

OSDof“OSDLock”willappear.Afterthat,usercanselect

lockorunlockbypressingleft/rightbutton.

Ifuserselectsthe“Lock”iconbypressingthe“OK”button,

themessage“OSDLocked”willappear.Otherwise,“OSD

Unlocked”willappear.Afterselectingthe“Lock”,Ifyouwant

tochangetoUnlock,youcanpushthe“MENU”buttonfor

severalseconds.Themessage“OSDUnlocked”willappear.

VOL

Adjustthevolumeofthemonitor.(onlyworksinCloudmode)/theleftarrowkey.

CLOUD

DisconnectstheconnectionwhenthekeyispressedforafewsecondswhileinCloud

mode;therightarrowkey.

AUTO Toadjustthemonitorsettings,presstheAUTObuttonontheMONITORSETUPOSD

menu(onlysupportedforanalogsignal).

Foroptimalscreendisplay,usethefollowingresolution.

Optimal Resolution 20CAV37K:1440x900

24CAV37K:1920x1080

INPUT Allowsselectionoftheinputsignal.





IfyouconnectthemonitortoacomputerusingaD-SUBcable,selecteitherthe

CLOUDorD-SUBinputsignal.





TheinitialinputsignalisD-SUB.

EXIT ExitstheOSDmenu.

(PowerButton)





D-SUBInput:PowerOn/Off





CLOUDInput

MonitorOff:Pressthepowerbuttononcethenthemonitorwillbeturnedoffafter5

seconds.

CLOUDOff:PressthepowerbuttontwicethenthemonitorandCLOUDconnection

willbedisabled.

CLOUDOn:Pressthepowerbutton.

Power Indicator Thepowerindicatorstayswhiteifthedisplayisrunning

properly(OnMode).IfthedisplayisinSleepMode,the

powerindicatorblinkswhite.

ENG

English

CUSTOMIZING SETTINGS

Customizing Settings

Menu Settings

 Press

buttononthebottomoftheMonitorset

todisplaythe

OSD.

 Settheoptionsbypressingthe◄or►or▼

buttons.

 Selectthe"

Next Menu

"buttontoenterthemore

optionsettings.

 Select

EXIT

toleavetheOSDmenu.

Toreturntotheuppermenuorsetothermenuitems,

usetheuparrow( )button.

Eachoptionisexplainedbelow.

Menu > Next Menu

D-SUB CLOUD Description

Picture

Sharpness

● ●

Toadjusttheclearnessofthescreen.

Color Gamma

● ●

Tocustomizethecolorofthescreen

Color Temp

Display Horizontal

●

Toadjustthepositionofthescreen

Vertical

Clock

●

Toimprovetheclarityandstabilityofthescreen

Phase

Others Language

● ●

Tocustomizethescreenstatusforauser'soperating

environment

Cloud

Power Indicator



CLOUD:

UsingPCviaanetwork.

D-SUB CLOUD Description

Brightness

● ●

Toadjustthebrightness,contrastofthescreen

Contrast

● ●

Reader Mode

● ●

Reader 1

Itisamodethatthescreenisadjustedtothebestforthenewspaper.Ifyouwant

screenmorebright,youcancontrolbrightnessinMenuOSD.

Reader 2

Itisamodethatthescreenisadjustedtothebestforthecartoon.Ifyouwant

screenmorebright,youcancontrolbrightnessinMenuOSD.

Reader Off

Itisamodethatreadermodeisoff.

Wide/Original

● ●

Wide

Switchtofullscreenmodeaccordingtoinputimagesignal.

Original

Changetheinputimagesignalratiotooriginal.

*ThisfunctionworksonlyifinputresolutionislowerthanMonitorsetratio(16:9).

Reset

● ●

Restoreallfactorydefaultsettings.Pressthe

◄

,

►

buttonstoreset

immediately.

Reader Mode

3/3

100

1/2

Reset

Wide / Original

Brightness

Contrast

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

Next Menu

Gamma 1

Custom

English

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off

Reader Mode

3/3

100

1/2

Reset

Wide / Original

Brightness

Contrast

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

Next Menu

Gamma 1

Custom

English

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off

ENG

English

CUSTOMIZING SETTINGS

Picture

 Press

buttononthebottomoftheMonitorset

todisplaythe

OSD.

 Selectthe"

Next Menu

"buttontoenterthemore

optionsettings.

 Enterto

Picture

bypressingthe▼button.

 Settheoptionsbypressingthe◄or►buttons.

 Select

EXIT

toleavetheOSDmenu.

Toreturntotheuppermenuorsetothermenuitems,

usetheuparrow( )button.

Eachoptionisexplainedbelow.

Menu > Next Menu > Picture

Description

Sharpness

Toadjusttheclearnessofthescreen.

Reader Mode

3/3

100

1/2

Reset

Wide / Original

Brightness

Contrast

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

Next Menu

Gamma 1

Custom

English

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off

ENG

English

CUSTOMIZING SETTINGS

Color

 Press

buttononthebottomoftheMonitorset

todisplaythe

OSD.

 Selectthe"

Next Menu

"buttontoenterthemore

optionsettings.

 Select

Color

bypressingthe►button.

 Enterto

Color

bypressingthe▼button.

 Settheoptionsbypressingthe◄or►or▼

buttons.

 Select

EXIT

toleavetheOSDmenu.

Toreturntotheuppermenuorsetothermenuitems,

usetheuparrow( )button.

Eachoptionisexplainedbelow.

Reader Mode

3/3

100

1/2

Reset

Wide / Original

Brightness

Contrast

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

Next Menu

Gamma 1

Custom

English

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off

Menu > Next Menu > Color Description

Gamma Setyourowngammavalue.:Gamma0,Gamma1,Gamma2,Offon

themonitor,highgammavaluesdisplaywhitishimagesandlowgamma

valuesdisplayblackishimages.

Ifuserdon'twantadjustedgamma,usercanselectGammaoff.

Color Temp Custom

• Red:

Setyourownredcolorlevels.

• Green:

Setyourowngreencolorlevels.

• Blue:

Setyourownbluecolorlevels.

Selectthescreencolor.

Warm:

Setthescreentowarmcolortemperature(morered).

Medium:

Setthescreentomediumcolortemperature.

Cool:

Setthescreentocoolcolortemperature(moreblue).

ENG

English

CUSTOMIZING SETTINGS

Display

 Press

buttononthebottomoftheMonitorset

todisplaythe

OSD.

 Selectthe"

Next Menu

"buttontoenterthemore

optionsettings.

 Select

Display

bypressingthe►button.

 Enterto

Display

bypressingthe▼button.

 Settheoptionsbypressingthe◄or►or▼

buttons.

 Select

EXIT

toleavetheOSDmenu.

Toreturntotheuppermenuorsetothermenuitems,

usetheuparrow( )button.

Eachoptionisexplainedbelow.

Menu > Next Menu > Display

Description

Horizontal

Tomoveimageleftandright.

Vertical

Tomoveimageupanddown.

Clock

Tominimizeanyverticalbarsorstripesvisibleonthescreenbackground.The

horizontalscreensizewillalsochange.

Phase

Toadjustthefocusofthedisplay.Thisitemallowsyoutoremoveanyhorizontal

noiseandclearorsharpentheimageofcharacters.

Reader Mode

3/3

100

1/2

Reset

Wide / Original

Brightness

Contrast

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

Next Menu

Gamma 1

Custom

English

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off



Only available in D-SUB input mode.

ENG

English

CUSTOMIZING SETTINGS

Others

 Press

buttononthebottomoftheMonitorset

todisplaythe

OSD.

 Selectthe"

Next Menu

"buttontoenterthemore

optionsettings.

 Select

Others

bypressingthe►button.

 Enterto

Others

bypressingthe▼button.

 Settheoptionsbypressingthe◄or►or▼

buttons.

 Select

EXIT

toleavetheOSDmenu.

Toreturntotheuppermenuorsetothermenuitems,

usetheuparrow( )button.

Eachoptionisexplainedbelow.

Menu > Next Menu > Others

Description

Language

Tochoosethelanguageinwhichthecontrolnamesaredisplayed.

Cloud

Off

CLOUDisdisabledinD-SUBinputmode.

CLOUDisenabledinD-SUBinputmode.

Power

Indicator

Usethisfunctiontosetthepowerindicatoronthebottomsideofthemonitorto

OnorOff.IfyousetOff,itwillgooff.

IfyousetOnatanytime,thepowerindicatorwillautomaticallybeturnedon.

Reader Mode

3/3

100

1/2

Reset

Wide / Original

Brightness

Contrast

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

Next Menu

Gamma 1

Custom

English

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off

Reader Mode

3/3

100

1/2

Reset

Wide / Original

Brightness

Contrast

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

Next Menu

Gamma 1

Custom

English

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off

24CAV37K

20CAV37K

ENG

English

CUSTOMIZING SETTINGS

Volume

 Pressthe

VOL

buttonatthebottomofthemonitorto

displaythe

VOL

OSDmenu.

 Pressthe◄or►buttontoadjustthevolume.

 PressthebuttontoenableordisableMute.

 Select

EXIT

toleavetheOSDmenu.

Eachoptionisexplainedbelow.

Volume

Description

Volume

Adjuststhevolume(onlyavailableinCLOUDinputmode).

Reader Mode

3/3

100

1/2

Reset

Wide / Original

Brightness

Contrast

Menu > Next Menu > Picture

Sharpness

Menu > Next Menu > Color

Gamma

Color Temp

Red

Green

Blue

Menu > Next Menu > Display

Horizontal

Vertical

Clock

Phase

Menu > Next Menu > Others

Language

Cloud

Power Indicator

Volume

Off

Wide

Next Menu

Gamma 1

Custom

English

Off

Menu > Next Menu > Others

Language

Cloud

Power Indicator

English

Off

ENG

English

Troubleshooting

TROUBLESHOOTING



Vertical Frequency:

Inordertodisplayanimage,thescreenmustberefresheddozensoftimesper

secondlikeafluorescentlamp.Thenumberoftimesthescreenisrefreshedpersecondiscalled

verticalfrequencyorrefreshrateandisrepresentedbyHz.



Horizontal Frequency:

Thetimeittakestodisplayonehorizontallineiscalledthehorizontalcycle.

Thenumberofhorizontallinesdisplayedinonesecond

canbecalculatedbydividingonebythehorizontalcycle.Thisiscalledhorizontalfrequencyandis

representedbykHz.

NOTE

Check the following before calling for service.

No image appears

Isthepowercordofthedisplay

connected?





Checkandseeifthepowercordisconnectedproperlytothepower

outlet.

Isthepowerindicatorlighton?





PressthePowerbutton.

Isthepoweronandthepower

indicatorWhite?





Adjustthebrightnessandthecontrast.

Isthepowerindicatorflickering?





Ifthedisplayisinpowersavingmode,trymovingthemouseor

pressinganykeyonthekeyboardtobringupthescreen.





TrytoturnonthePC.

Doyouseean"OUTOFRANGE"

messageonthescreen?





ThismessageappearswhenthesignalfromthePC(videocard)is

outofhorizontalorverticalfrequencyrangeofthedisplay.Seethe

'Specifications'sectionofthismanualandconfigureyourdisplay

again.

IstheNoSignalmessagebeing

displayed?





Afterthemonitorison"NOSIGNAL",themonitorgoestoDPMmode.





ThisisdisplayedwhenthesignalcablebetweenthePCandthe

monitorismissingordisconnected.Checkthecableandreconnectit.

Do you see a "OSD LOCKED" message on the screen?

Doyousee“OSDLOCKED”when

youpushMENUbutton?





Youcansecurethecurrentcontrolsettings,sothattheycannotbe

inadvertentlychanged.YoucanunlocktheOSDcontrolsatanytime

bypushingtheMENUbuttonforseveralseconds:themessage“OSD

UNLOCKED”willappear.

Display image is incorrect

DisplayPositionisincorrect.





Pressthe

AUTO

buttontoautomaticallyadjustyourdisplayimageto

theidealsetting.

Onthescreenbackground,vertical

barsorstripesarevisible.





Pressthe

AUTO

buttontoautomaticallyadjustyourdisplayimageto

theidealsetting.

Anyhorizontalnoiseappearingin

anyimageorcharactersarenot

clearlyportrayed.





Pressthe

AUTO

buttontoautomaticallyadjustyourdisplayimageto

theidealsetting.





Check

Control Panel ► Display ► Settings

andadjustthedisplay

totherecommendedresolutionoradjustthedisplayimagetotheideal

setting.Setthecolorsettinghigherthan24bits(truecolor).

ENG

English

Troubleshooting



Checkifthevideocard'sresolutionorfrequencyiswithintherangeallowedbythemonitorandsetto

therecommended(optimal)resolutionin

Control Panel >



Display > Settings.



Failingtosetthevideocardtotherecommended(optimal)resolutionmayresultinblurredtext,a

dimmedscreen,atruncateddisplayareaormisalignmentofthedisplay.



Theconfigurationproceduremaydifferdependingonyourcomputerand/oroperatingsystem.Also,

somevideocardsmaynotsupportcertainresolutions.Ifthisisthecase,contactthecomputeror

videocardmanufacturerforassistance.



TheAUTOoptionisonlyavailableforD-SUB(analog)signals.

The display color is abnormal.

Doesthedisplaycolorappeardis-

colored(16color)?





Setthecolorto24bit(truecolor)orhigher.InWindows,gotoControl

Panel>Display>Settings>ColorQuality.

Doesthedisplaycolorappearun-

stableorinmonochrome?





Checkifthesignalcableisconnectedproperly.Re-connectthecable

orre-insertthePC'svideocard.

Aretherespotsonthescreen?





Whenusingthemonitor,pixilatedspots(red,green,blue,whiteor

black)mayappearonthescreen.ThisisnormalfortheLCDscreen.

Itisnotanerrornorisitrelatedtothemonitor'sperformance.

NOTE

ENG

English

Product Specication

PRODUCT SPECIFICATION

LCDScreen Type TFT(ThinFilmTransistor)

LCD(LiquidCrystalDisplay)Screen

PixelPitch 0.2907mmx0.2915mm

Resolution MaximumResolution 1440x900@60Hz

RecommendedResolution 1440x900@60Hz

VideoSignal HorizontalFrequency 30kHzto69kHz

VerticalFrequency 57Hzto63Hz

Synchronization SeparateSync

InputConnector 15-pinD-SUB(Analog)

Power 19V 2.3A

PowerConsumption:

CLOUD/D-SUB

OnMode:24W(D-sub)/29W(CLOUD)

PowerSavingMode≤0.5W(CLOUDmode:5.5W)

OffMode≤0.5W

AC/DCAdapter TypeDA-48F19,manufacturedbyAsianPowerDevicesInc.

OrtypeLCAP35,manufacturedbyLIENCHANGELECTRONICENTERPRISE

OrtypePA-1650-43,manufacturedbyLITE-ONTECHNOLOGYCORPORATION

OUTPUT:19V 2.53A

Dimension/

Weight

MonitorSize(WidthxHeightxDepth)

WithStand 452.3mmx369.4mmx258.6mm

WithoutStand 452.3mmx299.4mmx50.8mm

Weight(Without

Packaging)

4.2kg

Environment

Condition

OperatingCondition Temperature:0°Cto40°C;Humidity:Lessthan80%

StoringCondition Temperature:-20°Cto60°C;Humidity:Lessthan85%

Thespecificationsaresubjecttochangewithoutnotice.

20CAV37K

ENG

English

Product Specication

PRODUCT SPECIFICATION

LCDScreen Type

TFT(ThinFilmTransistor)

LCD(LiquidCrystalDisplay)Screen

PixelPitch

0.2745mmx0.2745mm

Resolution MaximumResolution

1920x1080@60Hz

RecommendedResolution

1920x1080@60Hz

VideoSignal HorizontalFrequency

30kHzto69kHz

VerticalFrequency 57Hzto63Hz

Synchronization SeparateSync

InputConnector 15-pinD-SUB(Analog)

Power 19V 2.3A

PowerConsumption:

CLOUD/D-SUB

OnMode:24W(D-sub)/29W(CLOUD)

PowerSavingMode≤0.5W(CLOUDmode:5.5W)

OffMode≤0.5W

AC/DCAdapter

TypeDA-48F19,manufacturedbyAsianPowerDevicesInc.

OrtypeLCAP35,manufacturedbyLIENCHANGELECTRONICENTERPRISE

OrtypePA-1650-43,manufacturedbyLITE-ONTECHNOLOGYCORPORATION

OUTPUT:19V 2.53A

Dimension/

Weight

MonitorSize(WidthxHeightxDepth)

WithStand

56.9cmx39.0cmx25.9cm

WithoutStand

56.9cmx34.2cmx5.1cm

Weight(Without

Packaging)

5.5kg

Environment

Condition

OperatingCondition

Temperature:0°Cto40°C;Humidity:Lessthan80%

StoringCondition

Temperature:-20°Cto60°C;Humidity:Lessthan85%

Thespecificationsaresubjecttochangewithoutnotice.

24CAV37K

ENG

English

Product Specication

Preset Mode

20CAV37K

Display Modes

(Resolution)

Horizontal

Frequency (kHz)

Vertical

Frequency (Hz)

Polarity (H/V) Remark

720x400 31.468 70.08 -/+

640x480 31.469 59.94 -/-

800x600 37.879 60.317 +/+

1024x768 48.363 60 -/-

1280x1024 63.981 60.02 +/+

1440x900 55.93 59.89 +/+ RecommendedMode

24CAV37K

Display Modes

(Resolution)

Horizontal

Frequency (kHz)

Vertical

Frequency (Hz)

Polarity (H/V) Remark

720x400 31.468 70.08 -/+

640x480 31.469 59.94 -/-

800x600 37.879 60.317 +/+

1024x768 48.363 60 -/-

1280x1024 63.981 60.02 +/+

1680x1050 65.290 59.954 -/+

1920x1080 67.5 60 +/+ RecommendedMode

Indicator

Mode LED Color

OnMode White

SleepMode BlinkingWhite

OffMode Off

ENG

English

Using CLOUD Solution

USING CLOUD SOLUTION

IfthenetworkisconnectedandIPisbeingac-

quired,themessage"Networkconnectiondetect-

ed.AcquiringIPaddress…"isdisplayedonthe

Connectionscreen.Figure2-3showsthemessage

displayedwhenthenetworkisreadyandtheIPis

beingacquired.

ThebelowistheConnectionscreendisplayed

whennetworkiscompletelyready.

Ifthenetworkisnotproperlyconnected(e.g.,dur-

ingportalbootup),orconnectionisbeingcreated,

the"Networkconnectionlost.Waitingforconnec-

tion…"messageisdisplayedontheConnection

screen.

Figure2-2showsthemessagedisplayedwhenthe

networkisnotready.

<Figure2-1:OSDConnectScreen>

<Figure2-3:AcquiringtheIPafterNetworkCon-

nected>

Connect Screen

TheConnectscreenisshownduringstart-up,

exceptwhentheportalhasbeenconfiguredfora

managedstart-uporauto-reconnect.Thelogodis-

playedabovetheConnectbuttoncanbechanged

byuploadingareplacementimageviatheadmin

interface.

<Figure2-2:NetworkNotReady>

NOTE



MenusandfunctionsinCLOUDmodemay

beslightlydifferentdependingonthefirm-

wareversion.Youcandownloadtheuser

manualforeachversionfromtheTeradici

homepage:http://techsupport.teradici.com



Tocheckthefirmwareversion,seepage

<51>.

<Figure2-4:NetworkReady>

ENG

English

Using CLOUD Solution

<Figure2-5:OSDConnectScreen(Connecting)>

OSDOptionsMenu

SelectingtheOptionsmenuwillproducealistof

selections.TheOSDOptionsmenucontains:



Configuration





Diagnostics





Information





UserSettings





Password

Selectingoneoftheoptionswillproduceasettings

window.



SomePCoIPdeviceshavetheirpassword

protectiondisabledandcanbeloggedinto

themanagementwebpageoraccessthe

OSDparameterswithoutapassword.The

tioncanbeenabledinthePCoIPmanage-

mentconsole.

NOTE

IfyouselecttheConnectbutton,theconnection

sessionisstarted.Whentheconnectionispend-

ing,the"Discoveringhosts,pleasewait…"mes-

sageisdisplayedontheOSDlocalGUI.Whenthe

connectionisestablished,theOSDlocalGUIwill

disappearandbereplacedbythesessionimage.

<Figure2-6:OSDOptionsMenu>

Configuration Window

IntheConfigurationwindow,theadministratorcan

accessthewindowtabsthatcontainthesettingsto

configureandmanagetheportalenvironment.

TheConfigurationwindowhasthefollowingtabs:



Network



IPv6



SCEP



Label



Discovery



Session



Language



Power



Display



Access



Audio



Reset

EachtabcontainsOK,CancelandApplybuttons

toallowtheadministratortoapplyorcancelthe

modifiedsettingsaswellastheAdvancedbutton

foradvancedsettings.

ENG

English

Using CLOUD Solution



InordertoutilizetheFQDNfeature,aDNS

server,configuredproperlywithDHCPoption

81,mustbeused.



Gateway

TheGatewayfieldcontainsthegatewayIPad-

dressofthedevice.IfDHCPisdisabled,thisfield

isrequired.IfDHCPisenabled,thisfieldcannotbe

edited.



Primary DNS Server

ThePrimaryDNSServerfieldcontainstheprimary

DNSIPaddressofthedevice.Thisfieldisoption-

al.IfDHCPisenabled,thisfieldcannotbeedited.



Secondary DNS Server

TheSecondaryDNSServerfieldcontainsthesec-

ondaryDNSIPaddressofthedevice.Thisfieldis

optional.IftheDHCPisenabled,thisfieldcannot

beedited.



Domain Name

TheDomainNamefieldcontainsthedomainname

used,e.g."domainlocal".Thisfieldisoptional.Itspeci-

fiesonwhichdomainthehostorportaloperates.



FQDN

TheFQDNfieldrepresentstheFullyQualifiedDo-

mainNameofthehostorportal.Thedefaultvalueis

PCoIP-host-MACorPCoIP-portal-MAC,whereMAC

istheMACaddressofthehostorportal.Ifthereis

adomainname,itwillbeaddedtotheFQDNinthe

formatofPCoIP-host-MAC.domain.local



Ethernet Mode

TheEthernetModefieldspecifiestheportal'sEth-

ernetmode.

Theavailableoptionsareasfollows.





Auto





100MbpsFull-Duplex





10MbpsFull-Duplex



Enable 802.1X Security

Enablethisfieldforeachofyourremoteworksta-

tioncardsandzeroclientsifyournetworkuses

802.1xsecuritytoensurethatonlyauthorized

devicesaccessthenetwork.

NOTE



Thenetworkparameterscanalsobecon-

figuredusingtheWebpageAdministration

Interface.

NOTE

Network Tab

TheNetworktaballowstheadministratortoconfig-

uretheportalnetworkparameters.

<Figure2-7:NetworkConfiguration>



Enable DHCP

IftheEnableDHCPoptionisselected,adevicewill

beconnectedtotheDHCPserver.thatallocates

theIPaddress,subnetmask,gatewayIPaddress,

andDNSserver.Ifthisoptionisdisabled,the

aboveparametersmustbeconfiguredmanually.



IP Address

TheIPAddressfieldcontainstheIPaddressofthe

device.IfDHCPisdisabled,thisfieldisrequired.

IfDHCPisenabled,thisfieldcannotbeedited.

ThisfieldmustcontainthecorrectIPaddress.Ifan

incorrectIPaddressisprovided,anOSDmessage

isdisplayedpromptingtheadministratortoprovide

thecorrecttheIPaddress.



Subnet Mask

TheSubnetMaskfieldcontainsthesubnetmask

ofthedevice.IfDHCPisdisabled,thisfieldis

required.IfDHCPisenabled,thisfieldcannotbe

edited.Thisfieldmusthavethecorrectsubnet

mask.Ifanincorrectsubnetmaskisprovided,an

OSDmessageisdisplayedpromptingtheadminis-

tratortoprovidethecorrectthesubnetmask.

ENG

English

Using CLOUD Solution

<Figure2-8:IPv6Configuration>

IPv6 Tab

TheIPv6tabisusedwhentheportalisconnected

tothenetworkconfiguredwiththeIPv6.



Enable IPv6

IfyouselectEnableIPv6,theportalinusecanbe

connectedtothenetworkconfiguredwiththeIPv6.



Link Local Address

TheLinkLocalAddressfieldisautomaticallyfilled

withtheIPaddressofadevice.



Gateway

TheGatewayfieldcontainsthegatewayIPad-

dressofthedevice.Enterthegatewayaddressto

beusedbyadevice.



Enable DHCPv6

ToassigntheDynamicHostConfigurationProtocol

version6(DHCPv6)ofadeviceselecttheEnable

DHCPv6field.



Primary DNS Server

ThePrimaryDNSServerfieldcontainsthepri-

maryDNSIPaddressofthedevice.Thisfieldis

optional.IfDHCPv6isenabled,thisfieldcannotbe

edited.



Identity

Entertheidentitystringusedtoidentifyyourdevice

tothenetwork.



Client Certificate

ClickChoosetoselecttheclientcertificateyou

wanttouseforyour802.1xdevices.

Thelistofcertificatesthatappearsincludesthe

certificateuploadedfromtheCertificateUpload

pagethatcontainaprivatekey.

Ifanothernetworkdevice(forexample,aswitch)is

configuredtooperateunder10MbpsFull-Duplex,

100MbpsFull-Duplexor1GbpsFull-Duplex,the

administratorshouldalwayssettheEthernetMode

fieldtoAuto;andifthedeviceistooperateunder

onlyonespeedoutofmultiplesettings,selectei-

ther10MbpsFull-Duplexor100MbpsFull-Duplex.

ENG

English

Using CLOUD Solution



Secondary DNS Server

TheSecondaryDNSServerfieldcontainsthesec-

ondaryDNSIPaddressofthedevice.Thisfieldis

optional.IfDHCPv6isenabled,thisfieldcannot

beedited.



Domain Name

TheDomainNamefieldcontainsthedomainname

used,e.g."domainlocal".Thisfieldisoptional.It

specifiesonwhichdomainthehostorportaloper-

ates.



FQDN

TheFQDNfieldrepresentstheFullyQualifiedDo-

mainNameofthehostorportal.Thedefaultvalue

isPCoIP-host-MACorPCoIP-portal-MAC,where

MACistheMACaddressofthehostorportal.If

thereisadomainname,itwillbeaddedtothe

FQDNintheformatofPCoIP-host-MAC.domain.

local.



Enable SLAAC

SelecttheEnableSLAACfieldtousethestateless

auto-configurationofthedevice.



Enable Manual Address

SelecttheEnableManualAddressfieldtoenter

thedeviceaddressmanually.



Manual Address

IntheManualAddressfield,entertheIPaddress

manually.

SCEP Tab



SCEP Server URL

EntertheURLfortheSCEPserverthatisconfig-

uredtoissuecertificatesforthedevice.



Challenge Password

EnterthepasswordtopresenttotheSCEPserver.



Root CA Certificate

DisplaysthenameoftherootCAcertificatethat

hasbeeninstalledinthedevice.



Client Certificate

Displaysthenameoftheclientcertificatethathas

beeninstalledinthedevice.



Status

Displaysthestatusoftherequest(e.g.,inprog-

ress,successful,failed)

<Figure2-9:SCEPConfiguration>

ENG

English

Using CLOUD Solution

<Figure2-9:LabelConfiguration>

Label Tab

TheLabeltaballowstheadministratororhostto

addcustomizedinformationtotheportal.



Theportallabelparameterscanalsobecon-

figuredusingtheWebpageAdministration

Interface.



PCoIP Device Name

InthePCoIPDeviceNamefield,theadministrator

canspecifyalogicalnametothehostorportal.

ThedefaultvalueisPCoIP-host-MACorPCoIP-

portal-MAC,whereMACistheMACaddressofthe

hostorportal.



PCoIP Device Description

InthePCoIPDeviceDescriptionfield,theadministra-

torcanaddspecificinformation,suchastheendpoint

location,oraddadescriptiontothehostorportal.

ThisfieldcannotbeusedinthePCoIPfirmwareand

accessibilityisstrictlylimitedtotheadministrator.



Generic Tag

IntheGenericTagfield,theadministratorcanadda

generictagtothehostorportal.

ThisfieldcannotbeusedinthePCoIPfirmwareand

accessibilityisstrictlylimitedtotheadministrator.

NOTE



Enable Discovery

IftheEnableDiscoveryoptionisselected,adevice

willuseSLPDiscoverytodynamicallylocatethe

peerdevicewithoutrequiringanyinformationabout

thelocationofthedeviceinthenetwork.This

meansthattheconfigurationandmaintenance

workinacomplicatedsystemcanbesignificantly

reduced.

AsSLPDiscoveryrequiresamulticast-enabled

router,therecommendedsearchstructureisDNS-

SRVDiscovery.

<Figure2-11:DiscoveryConfiguration>

Discovery Tab

TheDiscoverytaballowstheadministratortoeas-

ilyfindaportalinthePCoIPsystem.



TheDiscoveryparameterscanalsobecon-

figuredusingtheWebpageAdministration

Interface.

NOTE

<Figure2-10:LabelConfiguration>

ENG

English

Using CLOUD Solution

<Figure2-12:SessionConfiguration>

Session Tab

TheSessiontaballowstheadministratortosetthe

methodtoconnectthedevicetoapeerdevice.



TheSessionparameterscanalsobecon-

figuredusingtheWebpageAdministration

Interface.

NOTE



Connection Type

TheConnectionTypefieldallowstheusertoselect

thedevicetobeconnectedwiththeportal.

TheConnectionTypefieldhasfollowingoptions:





AutoDetect





DirecttoHost





DirecttoHost+SLPHostDiscovery





PCoIPConnectionManager





PCoIPConnectionManager+Auto-Logon





ViewConnectionServer





ViewConnectionServer+Auto-Logon





ViewConnectionServer+Kiosk





ViewConnectionServer+ImprivataOneSign





ConnectionManagementInterface

<Figure2-13:AutoDetectSetting>



Auto Detect

Thisconnectiontypeautomaticallydetectswhich

brokerprotocolaconnectionserverisusingsous-

ersinamixedenvironmentdonothavetomanu-

allyreconfigurethesessiontypeeachtimethey

switchbrokers.



Server URI

EntertheUniformResourceIdentifier(URI)ofthe

currentconnectionbroker.

ENG

English

Using CLOUD Solution



Wake Host from Low Power State

Selectwhethertousethehost’sMACaddressor

IPaddresswhenconfiguringtheWake-On-LAN

featureforaclient.Thisfeaturewakesupthehost

whentheuserpressestheclient’sremotePC

buttonorclickstheconnectbuttonontheconnect

window.



Host Wake MAC Address

Enterthehost’sMACaddresstocompletethehost

wakeupconfigurationwhenWake-On-LANEn-

abled+PeerAddressorWake-On-LANEnabled+

CustomAddressisselected.Thisclientwillsend

a“Magicpacket”tothisMACaddresstowakethe

hostcomputerfromalowpowerstate.



Host Wake IP Address

Enterthehost’sIPaddresstocompletethehost

wakeupconfigurationwhenWake-On-LANEn-

abled+CustomAddressisselected.Thisclientwill

senda“Magicpacket”tothisIPaddresstowake

thehostcomputerfromalowpowerstate.

<Figure2-15:AdvancedSettingsforDirectto

Host>



Direct to Host

YoucanviewthescreenofthehostPCbyestab-

lishing1:1connectionbetweenthePCIhostcard

connectedtothehostPCthroughtheenteredIP

addressofthehostPCandtheportal.



DNS Name or IP Address

EntertheDNSnameorIPaddressofthehostPC.

<Figure2-14:DirecttoHostSetting>

Seebelowforinformationhowtosetforeachop-

tion.

ENG

English

Using CLOUD Solution

<Figure2-16:DirecttoHost+SLPHostDiscoverySet-

tings>



Thissettingisprovidedonlyfortheclient.

NOTE



Enable Peer Loss Overlay

The"ConnectionLost"messageisdisplayed.The

displayisthesameasintheVDIenviron-ment.

ThedefaultisDisable.



Thissettingisprovidedonlyfortheclient.

NOTE



Enable Preparing Desktop Overlay

Ifthisoptionisselected,the"PreparingDesk-top"

messageisdisplayedonthescreenwhentheuser

isloggedin.



Disconnect Message Filter

Thisoptiondeterminesthetypeofmessageto

displaywhenasessionisdisconnected.

-ShowAll:Showsalltheerrormessages.

-ShowErrorandWarningOnly:Showsthe

errorandwarningmessagesonly.

-ShowErrorOnly:Showstheerrormessages

only.

-ShowNone:Showsnothing.



Direct to Host + SLP Host Discovery

YoucanviewthescreenofthehostPCbydiscov-

eringthehostPCwithinthenetworkandestab-

lishing1:1connectionbetweenthePCIhostcard

connectedtothehostPCandtheportal.



Enable Auto-Reconnect

Ifthisoptionisselected,reconnectionisattempted

automaticallywhenasessionisdisconnectedor

theuserisloggedoff.

ENG

English

Using CLOUD Solution

<Figure2-17:AdvancedSettingsforDirecttoHost

+SLPHostDiscovery>



Enable Auto-Reconnect

Ifthisoptionisselected,reconnectionisattempted

automaticallywhenasessionisdisconnectedor

theuserisloggedoff.



Thissettingisprovidedonlyfortheclient.

NOTE



Enable Peer Loss Overlay

The"ConnectionLost"messageisdisplayed.The

displayisthesameasintheVDIenviron-ment.

ThedefaultisDisable.



Thissettingisprovidedonlyfortheclient.

NOTE



Enable Preparing Desktop Overlay

Ifthisoptionisselected,the"PreparingDesk-top"

messageisdisplayedonthescreenwhentheuser

isloggedin.



Disconnect Message Filter

Thisoptiondeterminesthetypeofmessageto

displaywhenasessionisdisconnected.

-ShowAll:Showsalltheerrormessages.

-ShowErrorandWarningOnly:Showsthe

errorandwarningmessagesonly.

-ShowErrorOnly:Showstheerrormessages

only.

-ShowNone:Showsnothing.

<Figure2-18:PCoIPConnectionManagerSetting>



PCoIP Connection Manager

ThisoptioncanconfiguretheclienttouseaPCoIP

ConnectionManagerasthePCoIPsessionbroker.



Server URI

EntertheUniformResourceIdentifier(URI)forthe

PCoIPConnectionManager.

<Figure2-19:AdvancedSettingforPCoIPCon-

nectionManagerSetting>

ENG

English

Using CLOUD Solution



Desktop Name to Select

Enterthenameofthepool/desktopwhichtheuser

clientusesuponstartingasession.



Auto Connect

Ifthisoptionisenabled,theselectedVMwareView

ConnectionServerisautomaticallyconnected

whentheuserclientispoweredon.

IftheAutoConnectoptionisenabled,youshould

turntheuserclientoffandturnitonagainatleast

once.



Remember Username

Ifthisoptionisselected,theusernamewhich

ispreviouslyusedtoaccesstheVMwareView

ConnectionServerisautomaticallyenteredinthe

usernamefield.



Auto Launch if Only One Desktop

Ifthisoptionisselected,connectionisestablished

tothedesktopwhenthereisonlyonevirtualdesk-

topthatauserwantstoaccess.



Use OSD logo for View banner

Ifthisoptionisenabled,youcanchangetheOSD

logoofPCoIPduringthelogin.



Enable Peer Loss Overlay

Ifthisoptionisselected,the"NetworkConnection

Lost"messageisdisplayedonthescreenwhenit

isconfirmedthatthenetworkisdisconnected.The

displayisthesameasintheVDIenvironment.The

defaultisDisable.



Enable Preparing Desktop Overlay



Ifthisoptionisselected,the"PreparingDesktop"

messageisdisplayedonthescreenwhentheuser

isloggedin.



Disconnect Message Filter

Thisoptiondeterminesthetypeofmessageto

displaywhenasessionisdisconnected.

-ShowAll:Showsalltheerrormessages.

-ShowErrorandWarningOnly:Showstheerror

andwarningmessagesonly.

-ShowErrorOnly:Showstheerrormessages

only.

-ShowNone:Showsnothing.



Organization ID

EnteranorganizationIDforthecompany.This

fieldacceptsanyUTF-8character.

<Figure2-20:PCoIPConnectionManager+Auto-

LogonSetting>



PCoIP Connection Manager + Auto-Logon

Thisoptioncanconfigureaclienttoautomatically

enterauser’slogindetailswhenaPCoIPConnec-

tionManagerisusedasthePCoIPsessionbroker.



Server URI

EntertheUniformResourceIdentifier(URI)forthe

PCoIPConnectionManager.



Username

Entertheusernamefortheclient.



Password

Enterthepasswordfortheclient.



Domain

Enterthedomainname.

<Figure2-21:AdvancedSettingforPCoIPCon-

nectionManager+Auto-LogonSetting>

ENG

English

Using CLOUD Solution

<Figure2-22:ViewConnectionServerSetting>



View Connection Server

IntheSessiontab,youcanselecttoenablethe

userclienttoaccesstheVMwareViewConnec-

tionServer.Todothis,selectViewConnection

ServerforConnectionType.



DNS Name or IP Address

EntertheDNSnameorIPaddressoftheVM-

wareViewConnectionServer.



Desktop Name to Select

Enterthenameofthepool/desktopwhichtheuser

clientusesuponstartingasession.



Auto Connect

Ifthisoptionisenabled,theselectedVMwareView

ConnectionServerisautomaticallyconnected

whentheuserclientispoweredon.

IftheAutoConnectoptionisenabled,youshould

turntheuserclientoffandturnitonagainatleast

once.



Auto Launch if Only One Desktop

Ifthisoptionisselected,connectionisestablished

tothedesktopwhenthereisonlyonevirtualdesk-

topthatauserwantstoaccess.



Use OSD logo for View banner

Ifthisoptionisenabled,youcanchangetheOSD

logoofPCoIPduringthelogin.



Enable Peer Loss Overlay

Ifthisoptionisselected,the"NetworkConnection

Lost"messageisdisplayedonthescreenwhenit

isconfirmedthatthenetworkisdisconnected.The

displayisthesameasintheVDIenvironment.The

defaultisDisable.



Enable Preparing Desktop Overlay

Ifthisoptionisselected,the"PreparingDesktop"

messageisdisplayedonthescreenwhentheuser

isloggedin.



Disconnect Message Filter

Thisoptiondeterminesthetypeofmessageto

displaywhenasessionisdisconnected.

-ShowAll:Showsalltheerrormessages.

-ShowErrorandWarningOnly:Showstheerror

andwarningmessagesonly.

-ShowErrorOnly:Showstheerrormessages

only.

-ShowNone:Showsnothing.

ENG

English

Using CLOUD Solution



Desktop Name to Select

Enterthenameofthepool/desktopwhichthe

userclientusesuponstartingasession.



Port

Forthedefaultsetting,leavetheportfieldempty.

WhentheVMwareViewConnectionServeruses

theSSLauthentication,enter443inthePortfield.If

theserverwhereausertriestoaccessusesaport

otherthanageneralport,entertheport.



Auto Connect

Ifthisoptionisenabled,theselectedVMwareView

ConnectionServerisautomaticallyconnected

whentheuserclientispoweredon.

IftheAutoConnectoptionisenabled,youshould

turntheuserclientoffandturnitonagainatleast

once.



Remember Username

Ifthisoptionisselected,theusernamewhichis

previouslyusedtoaccesstheVMwareView

ConnectionServerisautomaticallyenteredinthe

usernamefield.



Auto Launch if Only One Desktop

Ifthisoptionisselected,connectionisestablished

tothedesktopwhenthereisonlyonevirtualdesk-

topthatauserwantstoaccess.



Use OSD logo for View banner

Ifthisoptionisenabled,youcanchangetheOSD

logoofPCoIPduringthelogin.

<Figure2-23:AdvancedSettingsforViewConnec-

tionServer>



Prefer GSC-IS

Ifthisoptionisselected,theGCS-ISinterface

isusedwhenasmartcardsupportsmorethan

oneinterface.Ifthesmartcardsupportsonlyone

interface,itisnotused.



TheOSDlogocanbeuploadedusingthe

WebpageAdministrationInterface.

NOTE



Thissettingisprovidedonlywhenasmart

cardisused.

NOTE



Enable Peer Loss Overlay

Ifthisoptionisselected,the"NetworkConnection

Lost"messageisdisplayedonthescreenwhenit

isconfirmedthatthenetworkisdisconnected.

ThedisplayisthesameasintheVDIenviron-

ment.ThedefaultisDisable.



Enable Preparing Desktop Overlay

Ifthisoptionisselected,the"PreparingDesk-

top"messageisdisplayedonthescreenwhenthe

userisloggedin.



Disconnect Message Filter

Thisoptiondeterminesthetypeofmessageto

displaywhenasessionisdisconnected.

-ShowAll:Showsalltheerrormessages.

-ShowErrorandWarningOnly:Showsthe

errorandwarningmessagesonly.

-ShowErrorOnly:Showstheerrormessages

only.

-ShowNone:Showsnothing.



Thissettingisprovidedonlyfortheclient.

NOTE

ENG

English

Using CLOUD Solution



Desktop Name to Select

Enterthenameofthepool/desktopwhichthe

userclientusesuponstartingasession.



Port

Forthedefaultsetting,leavetheportfieldempty.

WhentheVMwareViewConnectionServeruses

theSSLauthentication,enter443inthePortfield.If

theserverwhereausertriestoaccessusesaport

otherthanageneralport,entertheport.



Auto Connect

Ifthisoptionisenabled,theselectedVMwareView

ConnectionServerisautomaticallyconnected

whentheuserclientispoweredon.

IftheAutoConnectoptionisenabled,youshould

turntheuserclientoffandturnitonagainatleast

once.



Auto Launch if Only One Desktop

Ifthisoptionisselected,connectionisestablished

tothedesktopwhenthereisonlyonevirtualdesk-

topthatauserwantstoaccess.



Use OSD logo for View banner

Ifthisoptionisenabled,youcanchangetheOSD

logoofPCoIPduringthelogin.

<Figure2-25:AdvancedSettingsforViewConnec-

tionServerwithAuto-Logon>



View Connection Server with Auto-Logon

IntheSessiontab,youcanselecttoenablethe

userclienttoautomaticallyaccesstheVMware

ViewConnectionServer.Todothis,selectView

ConnectionServerwithAuto-LogonforConnection

Type.

<Figure2-24:ViewConnectionServerwithAuto-

LogonSetting>



DNS Name or IP Address

EntertheDNSnameorIPaddressoftheVM-

wareViewConnectionServer.



Username

Entertheusernamefortheuserclient.



Password

Enterthepasswordfortheuserclient.



Domain

Enterthedomainname.



TheOSDlogocanbeuploadedusingthe

WebpageAdministrationInterface.

NOTE

ENG

English

Using CLOUD Solution



Enable Peer Loss Overlay

Ifthisoptionisselected,the"NetworkConnection

Lost"messageisdisplayedonthescreenwhenit

isconfirmedthatthenetworkisdisconnected.

ThedisplayisthesameasintheVDIenviron-

ment.ThedefaultisDisable.



Enable Preparing Desktop Overlay

Ifthisoptionisselected,the"PreparingDesk-

top"messageisdisplayedonthescreenwhenthe

userisloggedin.



Disconnect Message Filter

Thisoptiondeterminesthetypeofmessageto

displaywhenasessionisdisconnected.

-ShowAll:Showsalltheerrormessages.

-ShowErrorandWarningOnly:Showsthe

errorandwarningmessagesonly.

-ShowErrorOnly:Showstheerrormessages

only.

-ShowNone:Showsnothing.



Thissettingisprovidedonlyfortheclient.

NOTE

<Figure2-26:ViewConnectionServer+Kiosk

Setting>



View Connection Server + Kiosk

SelectViewConnectionServer+Kiosktouse

thekioskmode.YoucanconfiguretheViewCon-

nectionServer+KioskmodeusingtheWebpage

AdministrationInterface.



Youcannotusethekioskmodebyconnect-

ingtothehostPC.

NOTE



DNS Name or IP Address

EntertheDNSnameorIPaddressoftheVM-

wareViewConnectionServer.



Username

Selectthetypeofusernamethatmatchesthede-

vicenameusedintheVMwareViewCon-

nectionServer.



Password

Enterthepasswordfortheuserclient.

ENG

English

Using CLOUD Solution

<Figure2-27:AdvancedSettingforViewConnec-

tionServer+Kiosk>

<Figure2-28:ViewConnectionServer+ImprivataOne-

SignConnectionSetting>



Port

Forthedefaultsetting,leavetheportfieldempty.

WhentheVMwareViewConnectionServeruses

theSSLauthentication,enter443inthePortfield.

Iftheserverwhereausertriestoaccessusesa

portotherthanageneralport,entertheport.



Use OSD logo for View banner

Ifthisoptionisenabled,youcanchangetheOSD

logoofPCoIPduringthelogin.



TheOSDlogocanbeuploadedusingthe

WebpageAdministrationInterface.

NOTE



Enable Peer Loss Overlay

Ifthisoptionisselected,the"NetworkConnection

Lost"messageisdisplayedonthescreenwhenit

isconfirmedthatthenetworkisdisconnected.

ThedisplayisthesameasintheVDIenviron-

ment.ThedefaultisDisable.



Thissettingisprovidedonlyfortheclient.

NOTE



Enable Preparing Desktop Overlay

Ifthisoptionisselected,the"PreparingDesk-

top"messageisdisplayedonthescreenwhenthe

userisloggedin.



Disconnect Message Filter

Thisoptiondeterminesthetypeofmessageto

displaywhenasessionisdisconnected.

-ShowAll:Showsalltheerrormessages.

-ShowErrorandWarningOnly:Showsthe

errorandwarningmessagesonly.

-ShowErrorOnly:Showstheerrormessages

only.

-ShowNone:Showsnothing.



View Connection Server + Imprivata OneSign

Connection

SelectViewConnectionServer+ImprivataOne-

signConnectiontousetheImprivataOne-

signConnectionfortheclientauthentication.



Bootstrap URL

EntertheIPaddressorFQDNinformationofthe

serverwhichperformstheOneSignau-

thentication.

ENG

English

Using CLOUD Solution

<Figure2-29:AdvancedSettingsforViewConnec-

tionServer+ImprivataOneSignConnection>



Onesign Desktop Name Mode

SelectwhethertheDesktopNametoSelectprop-

ertyisusedinOneSignMmode:

IgnoretheDesktopNametoSelectfield

UsetheDesktopNametoSelectfieldifset



Desktop Name to Select

Enterthedesktopname.Whenthedesktoppool

listincludesapoolwiththisname,theclientwill

immediatelystartasessionwiththatpool.



Remember Username

Ifthisoptionisselected,theusernamewhichis

previouslyusedtoaccesstheVMwareView

ConnectionServerisautomaticallyenteredinthe

usernamefield.



Use OSD logo for View banner

Ifthisoptionisenabled,youcanchangetheOSD

logoofPCoIPduringthelogin.



TheOSDlogocanbeuploadedusingthe

WebpageAdministrationInterface.

NOTE



Prefer GSC-IS

Ifthisoptionisselected,theGCS-ISinterface

isusedwhenasmartcardsupportsmorethan

oneinterface.Ifthesmartcardsupportsonlyone

interface,itisnotused.



Thissettingisprovidedonlywhenasmart

cardisused.

NOTE



Enable Peer Loss Overlay

Ifthisoptionisselected,the"NetworkConnection

Lost"messageisdisplayedonthescreenwhenit

isconfirmedthatthenetworkisdisconnected.

ThedisplayisthesameasintheVDIenviron-

ment.ThedefaultisDisable.



Thissettingisprovidedonlyfortheclient.

NOTE



Enable Preparing Desktop Overlay

Ifthisoptionisselected,the"PreparingDesk-

top"messageisdisplayedonthescreenwhenthe

userisloggedin.



Disconnect Message Filter

Thisoptiondeterminesthetypeofmessageto

displaywhenasessionisdisconnected.

-ShowAll:Showsalltheerrormessages.

-ShowErrorandWarningOnly:Showsthe

errorandwarningmessagesonly.

-ShowErrorOnly:Showstheerrormessages

only.

-ShowNone:Showsnothing.



Connection Management Interface

IntheConnectionManagementInterfacesetting,

youcanmanagetheconnectionbyenteringtheIP

addressforconnectionmanagementinsteadofus-

ingtheIPaddressoftheVMwareViewConnection

Serverandcanselecttoenableordisabledthe

managementinterface.

<Figure2-30:ConnectionManagementInterface

Setting>



DNS Name or IP Address

EntertheDNSnameorIPaddressoftheVMware

ViewConnectionServer.

ENG

English

Using CLOUD Solution



Language

TheLanguagefieldisusedtosetthedisplay

languageoftheOSDandtheuserleveleventlog

messages.



Keyboard Layout

TheKeyboardLayoutfieldallowstheadministrator

tomodifythekeyboardlayout.

<Figure2-32:LanguageConfiguration>

Language Tab

TheLanguagetaballowstheadministratortoset

theOSDlanguage.



TheLanguageparameterscanalsobecon-

figuredusingtheWebpageAdministration

Interface.

NOTE

<Figure2-31:AdvancedSettingsforConnection

ManagementInterface>



Enable Peer Loss Overlay

Ifthisoptionisselected,the"NetworkConnection

Lost"messageisdisplayedonthescreenwhenit

isconfirmedthatthenetworkisdisconnected.

ThedisplayisthesameasintheVDIenviron-

ment.ThedefaultisDisable.



Thissettingisprovidedonlyfortheclient.

NOTE



Enable Preparing Desktop Overlay

Ifthisoptionisselected,the"PreparingDesk-

top"messageisdisplayedonthescreenwhenthe

userisloggedin.



Enable Event Log Notification

Withthisoption,youcanselectwhethertoallow

thehostandclientdevicetosendtheireventlog

informationtotheConnectionManagementServer.



Disconnect Message Filter

Thisoptiondeterminesthetypeofmessageto

displaywhenasessionisdisconnected.

-ShowAll:Showsalltheerrormessages.

-ShowErrorandWarningOnly:Showsthe

errorandwarningmessagesonly.

-ShowErrorOnly:Showstheerrormessages

only.

-ShowNone:Showsnothing.

ENG

English

Using CLOUD Solution



OSD Screen-Saver Timeout

Configurethenumberofsecondstowaitafter

aperiodofinactivity(i.e.,nokeyboardormouse

action)beforetheclientputsitsattacheddisplays

intolowpowermode.

Validvaluesare10to9999,oruse0todisablethe

feature.

<Figure2-33:PowerConfiguration>

<Figure2-34:DisplayConfiguration>

Display Tab

TheDisplaytaballowstheusertoconfigurethe

EDIDfunctionofthemonitor.



TheEnabledisplayoverridefunctioncanbe

usedwhentheEDIDfunctionofthemonitor

isnotrunning.

NOTE



Display Suspend Timeout

Configurethenumberofsecondstowaitafter

aperiodofinactivity(i.e.,nokeyboardormouse

action)beforetheclientputsitsattacheddisplays

intolowpowermode.

Validvaluesare10to14400seconds,oruse0to

disablethefeature.



Thistimeoutonlyapplieswhenthedeviceis

notinsession.

NOTE



Thistimeoutonlyapplieswhenthedeviceis

insession.

NOTE



Enable Attached Display Override

Thisoptionisintendedforlegacysystems.Itcon-

figurestheclienttosenddefaultEDIDinformation

tothehostwhenamonitorcannotbedetectedor

isnotattachedtotheclient.



Enable Preferred Resolution Override

Enablethisoptionwhenadisplayisattachedbut

cannotbedetectedbythesystem,andyouwantto

specifyapreferredresolutionforthedisplay.



Enable Display Cloning

ThisoptionisonlyavailablefortheTERA2321

zeroclient.Enablethedisplaycloningoptionifyou

wantthesecondarydisplaytomirrortheprimary

display.

Power Tab

ThePowerTaballowstheusertoconfiguretime-

outandpowersettingsfortheclient.

ENG

English

Using CLOUD Solution

<Figure2-35:AccessConfiguration>



Disable Management Console Interface

Whenenabled,themanagementconsoleinterface

isdisabled,andthedevicecannotbeaccessedor

managedbytheMC.



Disable Administrative Web Interface

Whenenabled,thedevicecannotbeaccessedor

managedusingtheAWI.



Force password change on next login

Whenenabled,theadministrativepasswordmust

bechangedthenexttimeeithertheAWIorOSDis

accessed.Thenewpasswordmaybeblank.



Enable Local USB Audio Driver

ThisoptionlocallyterminatesanyUSBaudiode-

vicesthatareattachedtothezeroclient.

<Figure2-36:AudioConfiguration>

Access Tab

ThisAccesstabletsyoupreventthedevicefrom

beingmanagedbytheMCandletsyoudisable

administrativeaccesstothedevice’sAWI.Italso

providesanoptiontoforceanadministrative

passwordchangethenexttimetheAWIorOSDis

accessed.

Audio Tab

ThisAudiotabletsyouconfigureaudiooptionsfor

thedevice.

ENG

English

Using CLOUD Solution



Reset Parameters

PressingtheResetParametersbuttonwillresetall

settingsandoptionstothefactorydefaultsettings.

Whenthisbuttonispressed,anOSDmessageis

displayed.Thisistoprompttheadministratorand

preventaccidentalreset.

<Figure2-37:Reset>

Reset Tab

TheResettaballowstheadministratortoresetall

configurableparametersstoredinFlash.



TheResetfunctioncanalsobeaccessed

throughtheWebpageAdministrationInter-

face.

NOTE



Event Log



Session Statistics



PCoIP Processor



Ping

EachtabhastheClosebuttontoclosethewindow.

Diagnostics Window

IntheDiagnosticswindow,theadministratorcan

accessthewindowtabtodiagnosetheportal.The

Diagnosticswindowhasthefollowingtabs:



View Event Log Message

TheViewEventLogMessagefielddisplaysthelog

messagesaccompaniedbythetimestampinforma-

tion.Thefollowingtwobuttonsareavailable:



Refresh

TheRefreshbuttonrefreshesthedisplayedevent

logmessages.



Clear

TheClearbuttonclearsalleventlogmessages.

<Figure2-38:EventLog>

Event Log Tab

TheEventLogtaballowstheadministratortoview

anddeletetheeventlogmessagesfromtheportal.



Theeventlog(regardlessofthequantity)

canalsoberesetusingtheWebpageAdmin-

istrationInterface.

NOTE

ENG

English

Using CLOUD Solution



PCoIP Packets Statistics





PCoIPPacketsSent

ThePCoIPPacketsSentfieldshowsthetotal

numberofPCoIPpacketssentfromtheportal

tothehostinthelastactivesession.





PCoIPPacketsReceived

ThePCoIPPacketsReceivedfieldshowsthe

totalnumberofPCoIPpacketsreceivedfrom

thehosttotheportalinthelastactivesession.





PCoIPPacketsLost

ThePCoIPPacketsLostfieldshowsthetotal

numberofPCoIPpacketslostinthelastac-

tivesession.

<Figure2-39:SessionStatistics>

Session Statistics Tab

TheSessionStatisticstaballowstheadministrator

toviewthePCoIPspecificstatisticsofthelastac-

tivePCoIPsessionfromtheportal.



Bytes Statistics





BytesSent

TheBytesSentfieldshowsthetotalnumber

ofbytessentinthelastactivesession.





BytesReceived

TheBytesReceivedfieldshowsthetotal

numberofbytesreceivedinthelastactive

session.



Round Trip Latency

TheRoundTripLatencyfieldshowsthetotal

round-tripPCoIPsystem(e.g.fromtheportalto

thehost,thenbacktotheportal)andthenetwork

latencyinmilliseconds(+/-1ms).



Thesessionstatistics(regardlessofthe

quantity)canalsobeviewedusingtheWeb-

pageAdministrationInterface.

NOTE

<Figure2-40:PCoIPProcessor>

PCoIP Processor Tab

ThePCoIPProcessortaballowstheadministrator

toviewtheportalPCoIPprocessor'suptimesince

itslastbooting.



ThePCoIPProcessorUptimecanalsobe

viewedusingtheWebpageAdministration

Interface.

NOTE

ENG

English

Using CLOUD Solution



Ping Settings





Destination

TheIPaddressorFQDNtoperformtheping

test.





Interval

Theintervalbetweenthepingpackets.





PacketSize

Thesizeofthepingpacket.



Packets





Sent

Thenumberofpingpacketssent.





Received

Thenumberofpingpacketsreceived.

<Figure2-41:Ping>

Ping Tab

ThePingtaballowstheadministratortoperforma

pingtesttothedeviceandcheckifitcanreachthe

overallIPnetwork.Thisisusefultocheckwhether

thedevicecanreachthehost.



ThePingtabhasnocorrespondingmenuin

totheWebpageAdministrationInterfaceof

Section1.

NOTE



VPD Information

TheVitalProductData(VPD)isinformationthat

uniquelyidentifieseachportalorhost.





MACAddress

TheportalMACaddress





UniqueIdentifier

TheportalID





SerialNumber

Theportalserialnumber





FirmwarePartNumber

ThepartnumberofthePCoIPfirmware





HardwareVersion

Theportalhardwareversion



Firmware Information

TheFirmwareInformationshowsthedetailsofthe

currentPCoIPfirmware.





FirmwareVersion

ThecurrentPCoIPfirmwareversion





FirmwareBuildID

ThecurrentPCoIPfirmwarerevisioncode





FirmwareBuildDate

ThecurrentPCoIPfirmwarebuilddate

<Figure2-42:Version>

Information Window

IntheInformationwindow,theadministratorcan

accesstheVersiontabthatcontainsthedevice

relatedinformation.



Theversioninformationcanalsobeviewed

usingtheWebpageAdministrationInterface.

NOTE



Boot Loader Information

TheBootLoaderInformationshowsthedetailsof

thecurrentPCoIPbootloader.





BootLoaderVersion

ThecurrentPCoIPbootloaderversion





BootLoaderBuildID

ThecurrentPCoIPbootloaderrevisioncode





BootLoaderBuildDate

ThecurrentPCoIPbootloaderbuilddate

PCoIP Processor Revision

ThisshowsthePCoIPprocessor'srevisioncode.

TERA1x00RevisionAsiliconeisdenotedby0.0

andTERA1x00RevisionBsiliconeisdenotedby

1.0.

ENG

English

Using CLOUD Solution

User Settings Window

IntheUserSettingswindow,theadministratorcan

accessthetabtoselectthemouseandkeyboard

anddefinethePCoIPimagequality.

TheUserSettingswindowhasthefollowingtabs:





Certificate





Mouse





Keyboard





Image





DisplayTopology





TouchScreen





Tablet



Mouse Speed

TheMouseSpeedfieldallowstheusertosetthe

portal'smousecursorspeed.

<Figure2-44:Mouse>

Mouse Tab

TheMousetaballowstheusertomodifytheOSD

andRDPsession'smousecursorspeedsetting.



TheOSDmousecursorspeedsettingdoes

notaffectthemousecursorsettingswhen

aPColPsessionisactiveunlesstheLocal

KeyboardHostDriverfunctionisbeingused

(seePColPHostSoftwareUserGuidefor

moreinformation).



TheMousetabhasnocorrespondingmenu

intheWebpageAdministrationInterfaceof

Section1.



TheMouseSpeedcanalsobeconfiguredvia

thePCoIPHostSoftware.Formoreinforma-

tiononusingthePCoIPHostSoftware,refer

tothePCoIPHostSoftwareUserGuide.

NOTE

<Figure2-43:Certificate>

Certificate Tab

TheCertificatetaballowsusertospecifytheclient

behaviorforwhenausercannotcheckthesecure

connectiontoaserver.



Never connect to untrusted servers

Configurestheclienttorejecttheconnectionifa

trusted,validcertificateisnotinstalled.



Warn before connecting to untrusted servers

Configurestheclienttodisplayawarningifan

unsignedorexpiredcertificateisencountered,or

whenthecertificateisnotself-signedandtheclient

truststoreisempty.



Do not verify server identity certificates

Configurestheclienttoallowallconnections.

ENG

English

Using CLOUD Solution



Keyboard Repeat Delay

TheKeyboardRepeatDelayfieldallowstheuser

tosettheportal'skeyboardrepeatdelay.



Keyboard Repeat Rate

TheKeyboardRepeatRatefieldallowstheuserto

settheportal'skeyboardrepeatrate.



Repeat Settings Test Box

TheRepeatSettingsTestBoxallowstheuserto

testtheselectedkeyboardsettings.

<Figure2-45:Keyboard>

Keyboard Tab

TheKeyboardtaballowstheusertomodifythe

OSDandRDPsession'skeyboardrepeatsetting.



TheOSDkeyboardsettingdoesnotaffect

thekeyboardsettingswhenaPColPsession

isactiveunlesstheLocalKeyboardHost

Driverfunctionisbeingused(seePColP

HostSoftwareUserGuideformoreinforma-

tion).



TheKeyboardtabhasnocorresponding

menuintheWebpageAdministrationInter-

faceofSection1.

NOTE



Minimum Image Quality

TheMinimumImageQualitysliderallowsthead-

ministratortomakecompromisesbetweenimage

qualityandframeratewhennetworkbandwidth

islimited.Sometimes,lower-qualityimagesata

higherframeratemayberequired,whileatother

times,higher-qualityimagesatalowerframerate

maybepreferred.

Inenvironmentswherethenetworkbandwidthis

limited,movingtheslidertowardsReduceden-

sureshigherframerates;

movingtheslidertowardsPerception-Freeensures

higherimagequality.Whennetworkbandwidthis

notlimited,thePCoIPsystemwillmaintainpercep-

tion-freequalityregardlessoftheMinimumImage

Qualitysetting.

<Figure2-46:Image>

Image

TheImagetaballowsausertochangetheimage

settingsonthePCoIPsystem.



TheImageparameterscanalsobecon-

figuredusingtheWebpageAdministration

Interface.

NOTE

ENG

English

Using CLOUD Solution

Display Topology Tab

TheDisplayTopologytaballowstheusertospecify

thepositionandalignmentofaconnectedsecond-

arymonitor.



ItisapplicablewhentheVMwareViewCon-

nectionServerversionis4.5orlater.

NOTE

<Figure2-47:DisplayTopology>



Enable Configuration

Whenthisoptionisselected,youcansetthe

displaypositionandalignment.Youcansavethe

settingsbyclickingtheApplyorOKbutton,and

thesettingswillberesetifyouinitializethemonitor

set.



Display Layout

Thisoptionallowstheusertospecifythedirection

ofmonitorconnection:verticalorhorizontal.



Alignment

Thisoptionallowstheusertospecifythealign-

mentpositionofthemonitortobeconnectedwhen

thereisaresolutiondifferencebetweenthetwo

monitors.



Primary

Thisoptionallowstheusertochangetheprimary/

secondarysettingsoftheconnectedmonitor.

Touch Screen Tab

TheTouchScreentaballowstheusertospecify

thetouchsensitivityandalignmentwhenthemoni-

torsupportsthetouchscreenfunction.

<Figure2-48:TouchScreen>



Enable right click on hold

Ifthisoptionisselected,clickingandholdingthe

touchscreenforseveralsecondsworksthesame

asthemouserightclick.



Right Click Delay

Thisoptionallowstheusertomakemovingthe

pointerpositionworkthesameasthemouseright

click.Youcanalsospecifythedistancetomove

(fromLongtoShort).



Touch screen calibration

Thealignmentofatouchscreenisstartedwhen

clickingtheStartbutton.

ENG

English

Using CLOUD Solution

<Figure2-50:PasswordConfiguration>



Old Password

Thisfieldmustmatchthecurrentadministrative

passwordbeforeyoucanupdatethepassword.



New Password

ThenewadministrativepasswordorboththeAWI

andthelocalOSDGUI.



Confirm New Password

ThisfieldmustmatchtheNewPasswordfieldfor

thechangetotakeplace.

Password Tab

ThisPasswordtabletsyouupdatethelocalad-

ministrativepasswordforthedevice.

Tablet Tab

TheTablettabletsyouselectswhetheranat-

tachedWacomtabletismappedtotheentire

desktoportoaspecificattachedmonitor.Italso

letsyouspecifywhetherthetabletoperatesina

left-handedorright-handedorientation.

<Figure2-49:Tablet>



Display and Desktop icons

Thissectionshowsthenumberofdisplaysthatare

currentlyattachedtothezeroclient.

Whenjustonemonitorisattached,onlythedesk-

topiconappearsinthisarea,andanyattached

tabletsaremappedtotheentiredesktop.



Tablet Model

ShowsthemodelnumberofeachattachedWacom

tablet.



Display Mapping

Showsthecurrentmappingconfigurationforeach

attachedtablet.(A,B,CorD,orDesktop).



Left-Handed Orientation

Toconfigurethetabletforaleft-handedorientation:

1.Usingeitheramouseorthetablet’sstylus,

selectthetablet’sLeft-HandedOrientationcheck

box.

2.ClickApply.

3.Rotatethetablet180degreebeforeusingit.



Revert

Revertsthetabletsettingstothelastappliedcon-

figuration.

Toreverttablemappingstotheirdefault

setting(Desktop),unplugamonitorandthenrecon-

nectittothezeroclient.Applyingtopologychang-

eswillalsoclearthetabletconfigurationandsetit

todefault.

MODEL

SERIAL

Make sure to read the Safety Precautions before

using the product.

Keep the Owner’s Manual (CD) in an accessible

place for future reference.

The model and serial number of the SET is

located on the back and one side of the SET.

Record it below should you ever need service.

To obtain the source code under GPL, LGPL,

MPL and other open source licenses, that is

contained in this product, please visit http://

opensource.lge.com .

In addition to the source code, all referred

license terms, warranty disclaimers and

LG Electronics will also provide open source

code to you on CD-ROM for a charge covering

the cost of performing such distribution (such

as the cost of media, shipping and handling)

upon email request to opensource@lge.com.

This offer is valid for three (3) years from the

date on which you purchased the product.

*above information is only for USA FCC Regulatory

Declaration of Conformity

Trade Name: LG

Model : 20CAV37K, 24CAV37K

Responsible Party: LG Electronics Inc.

Address : 1000 Sylvan Ave. Englewood Cliffs

NJ 07632 U.S.A

TEL: 201-266-2534

LG Electronics 20CAV37K-B 20" class (19.5"/494.03mm diagonal) Zero Client TERA2

Product's Documents

User Manual

Specifications

LG Electronics 20CAV37K-B Questions and Answers

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