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Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/
support for a list of frequently asked questions or
contact the Consumer Care Centre in your country.
Problem Possible cause Solution
The
appliance
produces
an uneven
cutting
result.
The comb does
not touch the skin
when you move
the appliance
through the hair.
Make sure the comb is always
fully in contact with the skin when
you move the appliance through
the hair.
You only move the
appliance in one
direction.
Because not all hairs grow in
the same direction, move the
appliance in different directions
(upwards, downwards and across).
The setting of the
comb has changed
during trimming.
Check the setting of the comb.
If you push the appliance too
hard onto the scalp, you may
accidentally change the setting
of the comb.
The attachment
is not assembled
correctly.
Detach the attachment and
reattach it.
The cutting
performance
decreases when
the cutting element
and the comb
are dirty.
Clean the cutting element and the
comb (see chapter ‘Cleaning and
maintenance’).
ENGLISH16
4222_002_8463_1_DFU Booklet Lux_A6_v3.indd 16 1/23/14 11:38 AM
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