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Guarantee & service
If you need information or if you have a problem,
please visit the Philips website at www.philips.com
or contact the Philips Customer Care Centre
in your country (you nd its phone number in
the worldwide guarantee leaet). If there is no
Customer Care Centre in your country, go to
your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and
Personal Care BV.
Guarantee restrictions
The shaving heads (cutters and guards) are not
covered by the terms of the international guarantee
because they are subject to wear.
This chapter summarises the most common
problems you could encounter with the appliance. If
you are unable to solve the problem with the
information below, contact the Customer Care
Centre in your country.
Problem Possible cause Solution
Reduced
shaving
performance.
The shaving heads
are dirty. You have
not cleaned the
shaver well enough
or you have not
cleaned it for a
long time.
Clean the shaver thoroughly
before you continue shaving.
See chapter ‘Cleaning and
maintenance’.
ENGLISH 11
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