User Manual KitchenAid KRSC703HPS 22.6-cu ft Counter-Depth Side-by-Side Refrigerator

KitchenAid KRSC703HPS 22.6-cu ft Counter-Depth Side-by-Side Refrigerator - Use Manual - Use Guide PDF.
Documents: Go to download!
User Manual
  • User Manual - (English, French, Spanish)
  • Quick Start Guide - (English)
Energy Guide
  • Energy Guide - (English)
Dimension Guide
  • Dimension Guide - (English)
Warranty
  • Warranty - (English)
Installation Instruction
  • Installation Instructions - (English)
Other Documents
  • DISPENSING GUIDE - (English)



USER INSTRUCTIONS Side-by-Side Refrigerator

INSTALLATION INSTRUCTIONS

Door Removal, Leveling and Alignment

Gather the required tools and parts and read all instructions before starting installation. Save these instructions for future reference.

NOTE: Before moving your product into your home, measure the doorway of your home to see whether you need to remove the refrigerator and freezer doors. If door removal is necessary, see the instructions below.

IMPORTANT: Before you begin, turn the refrigerator control OFF or turn cooling off. Unplug refrigerator or disconnect power. Remove food, the ice storage bin (on some models), and any adjustable door or utility bins from doors.

TOOLS NEEDED: Bubble level, Phillips screwdriver, ³⁄₁₆" hex key, ¹⁄₄" hex-head socket wrench, ¹⁄₄" and ⁵⁄₁₆" open-ended wrenches or adjustable wrench, internal star drive or ³⁄₈" hex-head socket wrench

WARNING: Electrical Shock Hazard

  • Disconnect power before removing doors.
  • Failure to do so can result in death or electrical shock.

Remove the Doors

WARNING: Electrical Shock Hazard

  • Disconnect power before removing doors.
  • Failure to do so can result in death or electrical shock.

1. Unplug refrigerator or disconnect power.

2. Open both doors to 90°. Remove the base grille by removing the two screws, then pulling out on the outside corners. See Graphic 1.

NOTE: The doors must only be opened to 90°. If they are opened all the way, the base grille will not come off.

3. Disconnect the water tubing, located behind the base grille on the freezer door side. The dispenser tubing runs through the door hinge and must be disconnected in order to remove the door.

■ Style 1: Press the colored outer ring against the face of fitting and pull the water tubing free. See Graphic 2A.

NOTE: Keep the water tubing connector attached to the tube that runs underneath the freezer. The door cannot be removed if the connector is still attached to the tube that runs through the door hinge.

■ Style 2: Firmly pull on the clasp to release the tube, then pull the water tubing free. See Graphic 2B.

NOTE: Keep the clasp attached to the tube that runs underneath the freezer.

4. Disconnect the wiring, located behind the base grille on the freezer door side. See Graphic 3.

■ Remove the P-clamp using a ¹⁄₄" hex-head socket wrench. Remove the small wiring bundle from the P-clamp.

■ Remove the wiring clip using a ¹⁄₄" hex-head socket wrench.

■ Pull the electrical housing out from under the refrigerator. Disconnect the wiring plugs from the housing.

■ Gently pull the large wiring bundle (with two white plugs) through the routing plate.

5. Close both doors and keep them closed until you are ready to lift them free from the cabinet.

6. Use a ³⁄₁₆" hex key to remove the top left hinge screws as shown. See Graphic 4.

IMPORTANT: Do not remove either screw A.

WARNING: Excessive Weight Hazard

  • Use two or more people to lift the freezer door.
  • Failure to do so can result in back or other injury.

7. Lift freezer door straight up off bottom hinge. See Graphic 5. The water tubing and wiring remain attached to the freezer door and pull through the bottom left hinge.

NOTE: This may require two people - one to lift the door and another to feed the water tubing and wiring through the hinge. Be sure the hole in the hinge is clear of obstructions, then gently pull one water tube through the hinge. (Avoid kinking the tube.) Next, gently pull the other water tube through the hinge, again avoiding kinks. Finally, gently pull the wiring bundle (including the grommet and wiring plugs) through the hinge.

IMPORTANT: Rest the door on its side on a soft, clean surface, such as a towel, blanket or piece of cardboard. This will help avoid damaging the door, water tubing and wiring.

8. Use a ³⁄₁₆" hex key to remove the top right hinge screws as shown. See Graphic 6.

IMPORTANT: Do not remove either screw A.

9. Lift the refrigerator door straight up off bottom hinge.

IMPORTANT: Rest the door on its side on a soft, clean surface, such as a towel, blanket or piece of cardboard. This will help avoid damaging the door.

10. It may not be necessary to remove the bottom hinges to move the refrigerator through a doorway. Both bottom hinges have similar construction.

■ If necessary, use an internal star drive or a ³⁄₈" hex-head socket wrench to remove the bottom hinges. See Graphic 7.

IMPORTANT: The leveler brackets are mounted behind the hinges. If you remove the hinges, make sure that the leveler brackets are replaced when reinstalling the hinges.

Replace the Doors and Hinges

1. Replace both bottom hinges if removed. Make sure that the leveler brackets are assembled behind the hinges. Tighten screws.

IMPORTANT: When the screws are tightened properly, there should not be any gaps between the refrigerator, leveler bracket and hinge.

NOTE: There are two wiring bundles that run underneath the freezer - a large bundle with a large grommet and two white plugs at the end, and a small bundle with a small grommet and one yellow plug at the end.

WARNING: Excessive Weight Hazard

  • Use two or more people to lift the freezer door.
  • Failure to do so can result in back or other injury.

2. Before replacing the freezer door on the bottom left hinge, feed the small wiring bundle through the hinge. Assistance may be needed.

IMPORTANT: Do not feed the large wiring bundle through the hinge. This bundle is intended to run directly from the door to the connections beneath the freezer. Forcing the large bundle through the hinge may damage the door and/or the wiring, and will keep the door from closing properly.

3. Feed both water tubes through the bottom left hinge, then replace the freezer door on the hinge. Assistance may be needed.

NOTE: Provide additional support for the doors while the top hinges are being replaced. Do not depend on the door magnets to hold the doors in place while you are working.

4. Align and replace the top left hinge as shown. See Graphic 4. Tighten screws.

5. Reconnect water tubing and wiring.

IMPORTANT: Do not intertwine the water tubing and wiring bundles when reconnecting them.

Water Connection Style 1: Push the larger ⁵⁄₁₆" (7.94 mm) water tube into the blue fitting until it stops, then push the smaller ¹⁄₄" (6.35 mm) water tube into the green fitting until it stops. See Graphic 2A.

Water Connection Style 2: Push the black water tube with the blue tip into the blue fitting until it stops. Close the clasp around the tubing, making sure it snaps into place. Repeat this process to connect the red-tipped black water tube and the red fitting. See Graphic 2B.

■ Reinstall the P-clamp around the small wiring bundle (with one yellow plug), then replace the P-clamp on the top screw hole of the routing plate. See Graphic 3.

■ Gently route the large wiring bundle (with two white plugs) through the hole in the routing plate, so that the wiring runs behind the right side of the routing plate. See Graphic 3.

NOTE: The large wiring bundle should always remain below the small wiring bundle.

■ Reconnect the wiring plugs to the electrical housing, then push the housing back under the refrigerator. Align the left hole in the front lip of the housing with the right hole in the refrigerator's base crossbar. See Graphic 3.

■ Reinstall the wiring clip over the grommets. First install the smaller grommet into the top of the clip, then install the larger grommet into the bottom of the clip (closest to the screw hole). See Graphic 3.

■ Align the clip's screw hole with the left hole in the electrical housing and the right hole in the crossbar, and screw in the clip using a single screw. Tighten screw. See Graphic 3.

IMPORTANT: Once connected, the wiring bundles should not be taut. Some flexibility is needed to allow the freezer door to open properly.

6. Replace the refrigerator door by lifting the door onto the bottom right hinge.

7. Align and replace the top right hinge as shown. See Graphic 6. Tighten screws.

8. Replace the ice storage bin (on some models) and any adjustable door or utility bins.

WARNING: Electrical Shock Hazard

  • Plug into a grounded 3 prong outlet.
  • Do not remove ground prong.
  • Do not use an adapter.
  • Do not use an extension cord.
  • Failure to follow these instructions can result in death, fire, or electrical shock.

9. Plug refrigerator into a grounded 3 prong outlet.

Leveling and Door Closing

Your refrigerator has two adjustable front feet — one on the right and one on the left. In most cases, the refrigerator should be steady when both feet are touching the floor. If your refrigerator seems unsteady or if you want the doors to close more easily, adjust the refrigerator's tilt using the instructions below:

1. Move the refrigerator into its final location. If necessary, open both doors to 90° and remove the base grille. See Graphic 1.

2. The two leveling feet are located on the brackets on each side of the product. See Graphic 8.

NOTE: Having someone push against the top of the refrigerator takes some weight off the leveling feet. This makes it easier to make adjustments.

3. Use a ¹⁄₄" open-ended or adjustable wrench to adjust the leveling feet. Turn the leveling foot to the left to raise that side of the product or turn it to the right to lower that side of the product.

NOTE: Both leveling feet should be snug against the floor, and the rollers should not touch the floor. This keeps the refrigerator from rolling forward when opening the doors.

4. Open both doors again and check that they close as easily as you like. If not, tilt the refrigerator slightly more to the rear by turning the leveling feet to the left. It may take several more turns, and you should turn both leveling feet the same amount.

5. Use a bubble level to check the leveling of the refrigerator.

NOTE: Whenever you need to move the refrigerator, turn the leveling feet to the right until they are no longer touching the ground. This will allow the refrigerator to roll more easily.

Door Alignment

  • A refrigerator that is not level from side-to-side may appear to have doors that are not properly aligned. If the doors appear this way, use the instructions in the previous section to check the leveling.
  • The doors are designed to be slightly different heights when the refrigerator is empty, in order to account for the weight of food that will be placed on the doors. If the doors are still not aligned after checking the leveling and loading the refrigerator with food, follow the steps below to adjust the door alignment.

1. If necessary, open both doors to 90° and remove the base grille. See Graphic 1.

2. Locate the alignment screw on the bottom hinge of the refrigerator door. See Graphic 9.

3. Use a ⁵⁄₁₆" open-ended or adjustable wrench to turn the screw. To raise the refrigerator door, turn the screw to the right. To lower the door, turn the screw to the left.

4. Check that the doors are even at the top. If necessary, continue to turn the alignment screw until the doors are aligned.

5. Open both doors to 90°. Replace the base grille. See Graphic 1.

Handle Installation and Removal

PARTS INCLUDED: Door handles (2), ¹⁄₈" and ³⁄₃₂" hex key as needed, spare setscrew(s) To Install the Handles:

NOTE: The handle mounting setscrews are preinstalled in the handle.

1. Remove the handles, which are packed inside the refrigerator.

NOTE: To avoid scratching the finish, place the handles on a towel or other soft surface.

2. Open the freezer door. On the refrigerator door, place the handle on the shoulder screws with the setscrews facing the freezer.

3. Firmly push the handle toward the door until the handle base is flush against the door.

4. While holding the handle, insert the short end of the hex key into the upper hole and slightly rotate the hex key until it is engaged in the setscrew.

5. Using a clockwise motion, tighten the setscrew until it begins to contact the shoulder screw.

6. Repeat steps 4 and 5 to begin fastening the lower setscrew.

7. Once both setscrews have been partially tightened as outlined in the previous steps, fully tighten both the upper and lower setscrews.

IMPORTANT: When the screws feel tight, tighten them an additional quarter-turn. The handle is not properly installed without this extra tightening.

8. Open the refrigerator door and close the freezer door. Repeat steps 2 through 7 to install the other handle onto the freezer door with the setscrews facing the refrigerator.

9. Save the hex key and all instructions.

To Remove the Handles:

1. While holding the handle, insert the short end of the hex key into the lower setscrew hole and slightly rotate the hex key until it is engaged in the setscrew.

2. Using a counterclockwise motion, loosen the setscrew a quarter-turn at a time.

3. Repeat steps 1 and 2 for the upper setscrew. Gently pull the handle away from the door.

4. If necessary, use a Phillips screwdriver to remove the shoulder screws from the door.

Remove and Replace Handle Medallions (optional)

The handles for your model have red medallions on the ends. Replacement medallions are available for purchase. See “Accessories” to order.

1. Using a ¹⁄₈" hex key, remove the medallion from the end of the handle.

2. Replace medallion.

3. Using the fastener removed in Step 1, attach the medallion to the handle.

Location Requirements

WARNING: Explosion Hazard

  • Keep flammable materials and vapors, such as gasoline, away from refrigerator.
  • Failure to do so can result in death, explosion, or fire.

IMPORTANT: This refrigerator is designed for indoor household use only.

To ensure proper ventilation for your refrigerator, allow for ¹⁄₂" (1.27 cm) of space on each side and at the top. Allow for 1" (2.54 cm) of space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space on each side (depending on your model) to allow the doors to swing open.

NOTES:

■ This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator.

■ Normal minimum cabinet cut-out width required for product installation is 36" (91.44 cm). However, if the product is placed against an extended wall and the ability to remove the crisper pans is desired, an additional 18" (45.72 cm) of cabinet width is required, so a total cabinet opening width of 54" (137.16 cm) is recommended.

Electrical Requirements

WARNING: Electrical Shock Hazard

  • Plug into a grounded 3 prong outlet.
  • Do not remove ground prong. Do not use an adapter.
  • Do not use an extension cord.
  • Failure to follow these instructions can result in death, fire, or electrical shock.

Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.

Recommended Grounding Method

A 115 volt, 60 Hz, AC only, 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation or cleaning, or removing a light bulb, turn cooling off or turn the control (Thermostat, Refrigerator or Freezer Control depending on the model) to OFF, and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and turn cooling on or reset the control (Thermostat, Refrigerator or Freezer Control depending on the model) to the desired setting. See “Using the Controls” in the User Instructions, User Guide, or Use & Care Guide.

Water Supply Requirements

Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.

TOOLS NEEDED:

■ Flat-blade screwdriver

■ ⁷⁄₁₆" and ¹⁄₂" open-end or two adjustable wrenches

■ ¹⁄₄" nut driver

■ ¹⁄₄" drill bit

■ Cordless drill

NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄" (6.35 mm) saddle-type shutoff valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercing-type or ³⁄₁₆" (4.76 mm) saddle valve which reduces water flow and clogs more easily.

IMPORTANT:

■ All installations must meet local plumbing code requirements.

■ Use copper tubing and check for leaks. Install copper tubing only in areas where the household temperatures will remain above freezing.

Water Pressure

A cold water supply with water pressure of between 30 and 120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, call a licensed, qualified plumber.

■ If your refrigerator has a water dispenser: After installation is complete, use the water dispenser to check the water pressure.

■ With the water filter removed, dispense 1 cup (237 mL) of water. If 1 cup of water is dispensed in 8 seconds or less, the water pressure to the refrigerator meets the minimum requirement.

■ If it takes longer than 8 seconds to dispense 1 cup of water, the water pressure to the refrigerator is lower than recommended. See “Problem Solver” for suggestions.

Reverse Osmosis Water Supply

IMPORTANT: The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 120 psi (207 and 827 kPa). If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa). If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):

■ Check to see whether the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.

■ Allow the storage tank on the reverse osmosis system to refill after heavy usage.

■ If your refrigerator has a water filter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water filter. See “Water Filtration System” in the User Instructions, User Guide, or Use & Care Guide.

If you have questions about your water pressure, call a licensed, qualified plumber.

Connect Water Supply

Read all directions before you begin.

IMPORTANT:

■ Plumbing shall be installed in accordance with the International Plumbing Code and any local codes and ordinances.

■ The gray water tubing on the back of the refrigerator (which is used to connect to the household water line) is a PEX (cross-linked polyethylene) tube. Copper and PEX tubing connections from the household water line to the refrigerator are acceptable and will help avoid off-taste or odor in your ice or water. Check for leaks. If PEX tubing is used instead of copper, we recommend the following Whirlpool Part Numbers: W10505928RP (7 ft [2.14 m] jacketed PEX), 8212547RP (5 ft [1.52 m] PEX), or W10267701RP (25 ft [7.62 m] PEX).

■ Install tubing only in areas where temperatures will remain above freezing.

TOOLS NEEDED: Gather the required tools and parts before starting installation.

■ Flat-blade screwdriver

■ ⁷⁄₁₆" and ¹⁄₂" open-end wrenches or two adjustable wrenches

■ ¹⁄₄" nut driver

Connect to Water Line

IMPORTANT: If you turn the refrigerator on before the water line is connected, turn the ice maker OFF.

Style 1 (Recommended)

1. Unplug refrigerator or disconnect power.

2. Turn OFF main water supply. Turn ON nearest faucet long enough to clear line of water.

3. Use a quarter-turn shutoff valve or the equivalent, served by a ¹⁄₂" copper household supply line.

NOTE: To allow sufficient water flow to the refrigerator, a minimum ¹⁄₂" size copper household supply line is recommended.

4. Now you are ready to connect the copper tubing to the shutoff valve. Use ¹⁄₄" (6.35 mm) O.D. (outside diameter) soft copper tubing to connect the shutoff valve and the refrigerator.

■ Ensure that you have the proper length needed for the job. Be sure both ends of the copper tubing are cut square.

■ Slip compression sleeve and compression nut onto copper tubing as shown. Insert end of tubing into outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.

5. Place the free end of the tubing into a container or sink, and turn on main water supply to flush out tubing until water is clear. Turn off shutoff valve on the water pipe.

NOTE: Always drain the water line before making the final connection to the inlet of the water valve to avoid possible water valve malfunction.

6. Bend the copper tubing to meet the water line inlet, which is located on the back of the refrigerator cabinet as shown. Leave a coil of copper tubing to allow the refrigerator to be pulled out of the cabinet or away from the wall for service.

Style 2

1. Unplug refrigerator or disconnect power.

2. Turn OFF main water supply. Turn ON nearest faucet long enough to clear line of water.

3. Locate a ¹⁄₂" (1.27 cm) to 1¹⁄₄" (3.18 cm) vertical cold water pipe near the refrigerator.

IMPORTANT:

■ Make sure it is a cold water pipe.

■ Horizontal pipe will work, but drill on the top side of the pipe, not the bottom. This will help keep water away from the drill and normal sediment from collecting in the valve.

4. Determine the length of copper tubing you need. Measure from the connection on the lower rear corner of refrigerator to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄₄" (6.35 mm) O.D. (outside diameter) copper tubing. Be sure both ends of copper tubing are cut square.

5. Using a cordless drill, drill a ¹⁄₄" (6.35 mm) hole in the cold water pipe you have selected.

6. Fasten the shutoff valve to the cold water pipe with the pipe clamp. Be sure the outlet end is solidly in the ¹⁄₄" (6.35 mm) drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so the washer makes a watertight seal. Do not overtighten, or you may crush the copper tubing.

7. Slip the compression sleeve and compression nut on the copper tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw the compression nut onto outlet end with adjustable wrench. Do not overtighten.

8. Place the free end of the tubing in a container or sink, and turn ON the main water supply. Flush the tubing until water is clear. Turn OFF the shutoff valve on the water pipe. Coil the copper tubing.

Connect to Refrigerator

Style 1

1. Unplug refrigerator or disconnect power.

2. Remove and discard the short, black plastic part from the end of the water line inlet.

3. Thread the nut onto the end of the tubing. Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.

NOTE: To avoid rattling, be sure the copper tubing does not touch the cabinet’s side wall or other parts inside the cabinet.

4. Install the water supply tube clamp around the water supply line to reduce strain on the coupling.

5. Turn shutoff valve ON.

6. Check for leaks. Tighten any connections (including connections at the valve) or nuts that leak.

Style 2

1. Unplug refrigerator or disconnect power.

2. Remove and discard the plastic part that is attached to the inlet of the water valve.

3. Attach the copper tube to the valve inlet using a compression nut and sleeve as shown. Tighten the compression nut. Do not overtighten.

4. Use the tube clamp on the back of the refrigerator to secure the tubing to the refrigerator as shown. This will help avoid damage to the tubing when the refrigerator is pushed back against the wall.

5. Turn shutoff valve ON.

6. Check for leaks. Tighten any connections (including connections at the valve) or nuts that leak.

7. On some models, the ice maker is equipped with a built-in water strainer. If your water conditions require a second water strainer, install it in the ¹⁄₄" (6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.

Style 3

1. Unplug refrigerator or disconnect power.

2. Remove and discard the black nylon plug from the gray water tube on the rear of the refrigerator.

3. If the gray water tube supplied with the refrigerator is not long enough, a ¹⁄₄" x ¹⁄₄" (6.35 mm x 6.35 mm) coupling is needed in order to connect the water tubing to an existing household water line. Thread the provided nut onto the coupling on the end of the copper tubing.

NOTE: Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.

4. Turn shutoff valve ON.

5. Check for leaks. Tighten any nuts or connections (including connections at the valve) that leak.

Complete the Installation

WARNING: Electrical Shock Hazard

  • Plug into a grounded 3 prong outlet.
  • Do not remove ground prong.
  • Do not use an adapter.
  • Do not use an extension cord.
  • Failure to follow these instructions can result in death, fire, or electrical shock.

1. Plug into a grounded 3 prong outlet.

2. Flush the water system. See “Water and Ice Dispensers” in the User Instructions or User Guide.

NOTE: Allow 24 hours to produce the first batch of ice. Allow 72 hours to completely fill ice container.

Install Air Filter (on some models)

On some models, your refrigerator's accessory packet includes an air filter, which must be installed prior to use. On some models, the air filter is already installed at the factory.

The air filter reduces the buildup of odors. This helps to maintain a cleaner environment inside the refrigerator.

Installing the Air Filter (on some models)

The filter should be installed behind the vented door, which is located (depending on your model) along either the rear or left interior wall near the top of the refrigerator compartment.

1. Remove the air filter from its packaging.

2. Lift open the vented door.

3. Snap the filter into place.

4. Close the vented door.

Installing the Filter Status Indicator (on some models)

The filter comes with a status indicator, which should be activated and installed at the same time the air filter is installed.

1. Place the indicator face-down on a firm, flat surface.

2. Apply pressure to the bubble on the back of the indicator until the bubble pops to activate the indicator.

3. Lift open the vented air filter door. On some models, there are notches behind the door.

4. On models with notches:

■ Slide the indicator down into the notches, facing outward.

NOTE: The indicator will not easily slide into the notches if the rear bubble has not been popped.

■ Close the air filter door, and check that the indicator is visible through the rectangular hole in the door.

On models without notches:

■ Store the indicator in a visible place you will easily remember - either inside the refrigerator, or elsewhere in your kitchen or home.

Replacing the Air Filter

The disposable air filter should be replaced every 6 months, when the status indicator has completely changed from white to red. To order a replacement air filter, see “Accessories” in the User Instructions or User Guide.

1. Remove the old air filter by squeezing in on the side tabs.

2. Remove the old status indicator.

3. Install the new air filter and status indicator using the instructions in the previous sections.

Install Produce Preserver (on some models)

On some models, your refrigerator's accessory packet includes a Produce Preserver, which should be installed prior to use. On some models, the Produce Preserver is already installed at the factory.

The Produce Preserver absorbs ethylene, allowing the ripening process of many produce items to slow down. As a result, certain produce items will stay fresh longer. Ethylene production and sensitivity varies depending on the type of fruit or vegetable. To preserve freshness, it is best to separate produce with sensitivity to ethylene from fruits that produce moderate to high amounts of ethylene.

Installing the Produce Preserver (on some models)

CAUTION: IRRITANT

MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES FORM WHEN MIXED WITH OTHER PRODUCTS. Do not mix with cleaning products containing ammonia, bleach or acids. Do not get in eyes, on skin or clothing. Do not breathe dust. Keep out of reach of children.

FIRST AID TREATMENT: Contains potassium permanganate. If swallowed, call a Poison Control Center or doctor immediately. Do not induce vomiting. If in eyes, rinse with water for 15 minutes. If on skin, rinse with water.

The Produce Preserver pouches should be installed in their housing, which is located along an interior side wall of the crisper or convertible drawer.

NOTE: For best performance, always use two pouches.

1. Remove the Produce Preserver pouches from their packaging.

2. Lift up on the housing in order to remove it from its mounting tab along the wall.

3. Open the housing by pulling up and out on the back of the top of the housing.

4. Place both pouches inside the housing, then snap the housing back together.

5. Place the housing back on the mounting tab along the wall.

Installing the Status Indicator (on some models)

The Produce Preserver comes with a status indicator, which should be activated and installed at the same time the pouch is installed.

1. Place the indicator face-down on a firm, flat surface.

2. Apply pressure to the bubble on the back of the indicator, until the bubble pops to activate the indicator.

3. Slide open the cap on the Produce Preserver housing.

4. Place the indicator in the top of the housing, facing outward.

5. Slide the cap closed, and check that the indicator is visible through the rectangular hole in the cap.

NOTE: The cap will not easily close if the indicator’s rear bubble has not been popped.

Replacing the Produce Preserver (on some models)

The disposable pouches should be replaced every 6 months, when the status indicator has completely changed from white to red. To order replacements, see “Accessories” in the User Instructions or User Guide.

1. Remove the old pouches from the Produce Preserver housing.

2. Remove the old status indicator.

3. Install the new pouches and status indicator using the instructions in the previous sections.

REFRIGERATOR USE

Using the Controls

The refrigerator and freezer controls are located on the dispenser panel.

IMPORTANT: The display screen on the dispenser control panel will turn off automatically and enter “sleep” mode when the control buttons and dispenser pads have not been used for 2 minutes or more. While in “sleep” mode, the first press of a control button will only reactivate the display screen, without changing any settings.

■ Touch any control button on the dispenser panel to activate the display screen. The home screen will appear as shown.

Adjusting the Controls

For your convenience, your refrigerator and freezer controls are preset at the factory. When you first install your refrigerator, make sure that the controls are still set to the “mid-settings.” The factory recommended set points are 37°F (3°C) for the refrigerator and 0°F (-18°C) for the freezer.

IMPORTANT:

■ Wait 24 hours before you put food into the refrigerator. If you add food before the refrigerator has cooled completely, your food may spoil.

NOTE: Adjusting the set points to a colder than recommended setting will not cool the compartments any faster.

■ If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls.

■ The preset settings should be correct for normal household usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.

■ Wait at least 24 hours between adjustments. Recheck the temperatures before other adjustments are made.

To view and adjust the set points, press and hold the TEMPERATURE button for 3 seconds. When adjust mode is activated, adjusting information will appear on the display screen.

NOTE: To view Celsius temperatures, press the LIGHT button when adjust mode is activated. To return the display setting to Fahrenheit, press LIGHT again.

■ When adjust mode is activated, the display screen shows the refrigerator set point and “REFRIGERATOR” appears.

■ Press LOCK to raise the set point, or press OPTIONS to lower the set point.

■ When you have finished viewing (and adjusting if desired) the refrigerator set point, press TEMPERATURE to change the display to show the freezer set point. When the zone has been changed, “FREEZER” appears on the display screen.

■ Press LOCK to raise the set point, or press OPTIONS to lower the set point.

■ When you have finished viewing (and adjusting if desired) both the refrigerator and freezer set points, press MEASURED FILL to save the settings.

NOTE: To exit without saving changes, press ICE MODE at any time while in adjust mode, or allow about 60 seconds of inactivity and adjust mode will turn off automatically.

When adjusting temperature set points, use the following chart as a guide.

The set point range for the refrigerator is 33°F to 42°F (0°C to 6°C). The set point range for the freezer is -9°F to 5°F (-23°C to -15°C).

Cooling On/Off

Your refrigerator and freezer will not cool when cooling is turned off.

■ To turn cooling off, press and hold the LOCK and MEASURED FILL buttons at the same time for 3 seconds.

IMPORTANT: To avoid unintentionally locking the dispenser or changing other settings, be sure to press both buttons at exactly the same time. When cooling is off, “REFRIGERATION COOLING IS OFF” will appear on the display screen.

■ Press and hold LOCK and MEASURED FILL for 3 seconds again to turn cooling back on.

Additional Features

Max Cool and Max Ice

The Max Cool feature assists with periods of heavy ice usage, full grocery loads, or temporarily warm room temperatures. The Max Ice feature assists with temporary periods of heavy ice use by increasing ice production over a 24-hour period.

■ To turn on the Max Cool feature, press the OPTIONS button to enter Options mode, then press OPTIONS again to activate the feature. The Max Cool icon will appear on the dispenser display.

The Max Cool feature will remain on for 24 hours unless manually turned off. To manually turn it off, press the OPTIONS button to enter Options mode (unless you are already in Options mode), then press OPTIONS again. When the feature has been turned off, the Max Cool icon will disappear on the dispenser display.

■ To turn on the Max Ice feature, press the OPTIONS button to enter Options mode, then press the TEMPERATURE button to activate the feature. The Max Ice icon will appear on the dispenser display.

The Max Ice feature will remain on for 24 hours unless manually turned off. To manually turn it off, press the OPTIONS button to enter Options mode (unless you are already in Options mode), then press TEMPERATURE. When the feature has been turned off, the Max Ice icon will disappear on the dispenser display

When Max Cool and/or Max Ice are active, the temperature display will not change. After 24 hours, the refrigerator returns to the previous temperature set points.

NOTE: If increased ice production is desired at all times, change the freezer control to a lower setting. Setting the freezer to a colder temperature may make some foods, such as ice cream, harder.

Sabbath Mode

Sabbath Mode is designed for those whose religious observances require turning off the lights and dispensers. In Sabbath Mode, the temperature set points remain unchanged, but the interior and dispenser lights turn off, all sounds and alarms are disabled, the dispenser display screen backlight turns off, and the dispenser pads are disabled.

■ To turn on Sabbath Mode, press and hold LIGHT and OPTIONS at the same time for 3 seconds. When the feature turns on, “Sabbath Mode” will appear on the dispenser display.

■ To turn off Sabbath Mode, press and hold LIGHT and OPTIONS at the same time for 3 seconds again.

Power Outage Indicator

The power outage indicator lets you know if the power supply to the refrigerator has been cut off and the freezer temperature has risen to 18°F (-8°C) or higher. When power has been restored, “PO” repeatedly flashes on the display screen and the red Power Outage icon appears.

When the indicator is on, all other control and dispenser functions are disabled until you confirm that you are aware of the power outage.

■ To enable other functions, press MEASURED FILL to reset the display screen to its normal status.

Door Ajar Alarm

The Door Ajar Alarm feature sounds an alarm when the refrigerator or freezer door is open for 5 minutes and the product cooling is turned on. The alarm will repeat every 2 minutes. Close both doors to turn it off. The feature then resets and will reactivate when either door is left open again for 5 minutes.

NOTE: To mute the audible alarm while keeping the doors open, such as while cleaning the inside of the refrigerator, press any button on the control panel. The alarm sound will be temporarily turned off, but the Door Ajar icon will still be displayed on the dispenser control panel.

Disabling Sounds

■ To turn off all control and dispenser sounds, press and hold ICE and MEASURED FILL at the same time for 3 seconds.

■ To turn all sounds back on, press and hold ICE and MEASURED FILL at the same time for 3 seconds again.

Dual Evaporator (on some models)

Some models come equipped with a dual sequential evaporation system, which includes two separate evaporators for the refrigerator and freezer compartments.

Dual evaporation results in higher humidity, which helps keep foods in the refrigerator from spoiling as quickly and improves food quality and freshness in the freezer due to decreased freezer burn. In addition, the dual evaporation system helps keep food smells in the refrigerator from transferring to ice in the freezer.

NOTE: The dual evaporation system is always activated when your refrigerator is operating. You do not need to press any buttons to turn it on.

Convertible Drawer Temperature Control (on some models)

The control can be adjusted to properly chill meats or vegetables. The air inside the pan is cooled to avoid “spot” freezing and can be set to keep meats at the National Livestock and Meat Board recommended storage temperatures of 28° to 32°F (-2° to 0°C).

To store meat:

Set the control to one of the three MEAT settings to store meat at its optimal storage temperature.

To store vegetables:

Set the control to VEG to store vegetables at their optimal storage temperatures.

NOTE: If food starts to freeze, move the control to the right (less cold), toward the VEG setting. Remember to wait 24 hours between adjustments.

Crisper Humidity Control (on some models)

You can control the amount of humidity in the moisture-sealed crisper. Adjust the control to any setting between LOW and HIGH.

LOW (open) for best storage of fruits and vegetables with skins.

HIGH (closed) for best storage of fresh, leafy vegetables.

Water and Ice Dispensers

NOTES:

■ The dispensing system will not operate when freezer door is open.

■ Allow 24 hours for the refrigerator to cool down and chill water.

■ Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced. Wait 72 hours for full ice production.

Flush the Water System

Air in the water dispensing system can cause the water dispenser to drip. After connecting the refrigerator to a water source or replacing the water filter, flush the water system. Flushing the water dispensing system forces air from the water line and filter, and prepares the water filter for use.

NOTE: As air is cleared from the system, water may spurt out of the dispenser.

1. Using a sturdy container, depress and hold the water dispenser pad for 5 seconds, then release it for 5 seconds.

2. Repeat Step 1 until water begins to flow.

3. Once water begins to flow, continue depressing and releasing the dispenser pad (5 seconds on, 5 seconds off) until a total of 3 gal. (12 L) has been dispensed.

Additional flushing may be required in some households.

Calibrate Measured Fill

Household water pressure may affect the accuracy of the Measured Fill feature. For optimum performance of your water dispenser, you must first calibrate Measured Fill.

IMPORTANT: Flush the water system before calibrating Measured Fill.

1. Place a sturdy measuring cup (1 cup [237 mL] size) on the dispenser tray, centered in front of the water dispenser pad.

NOTE: Depending on your model, a measuring cup may be provided.

2. Press and hold the OPTIONS and LOCK buttons at the same time for 3 seconds. The words “Back” and “1 Cup” will appear on the display screen.

3. Using your hand (not the measuring cup), press and release the water dispenser pad in order to dispense water to the 1 cup fill line.

NOTE: If overfilling or spilling occurs, discard the water and press “Back” to restart the calibration process.

4. When 1 cup of water has been correctly dispensed into the measuring cup, press the MEASURED FILL button under the word “Confirm” to confirm the calibration.

When Measured Fill calibration has been confirmed, the display will return to the home screen.

The Water Dispenser

IMPORTANT:

■ Dispense at least 1 qt (1 L) of water every week to maintain a fresh supply.

■ If the flow of water from the dispenser decreases, it could be caused by low water pressure.

■ With the water filter removed, dispense 1 cup (237 mL) of water. If 1 cup of water is dispensed in 8 seconds or less, the water pressure to the refrigerator meets the minimum requirement.

■ If it takes longer than 8 seconds to dispense 1 cup of water, the water pressure to the refrigerator is lower than recommended. See “Water Supply Requirements” or “Troubleshooting” or “Problem Solver” for suggestions.

To Dispense Water (Standard):

1. Press a sturdy glass against the water dispenser pad. Hold the glass close to the water dispenser spout to ensure that the water dispenses into the glass.

NOTE: While dispensing water and for 3 seconds after dispensing has stopped, the digital display will show how much water has been dispensed.

2. Remove the glass to stop dispensing.

To Dispense Water (Measured Fill):

Measured Fill allows you to dispense a specified amount of water with the touch of a few buttons.

NOTE: The amount of water you select will be dispensed. Be sure that the container is empty and can hold the entire volume. If ice is in the container, you may need to adjust your selection.

IMPORTANT: Low water pressure may affect the accuracy of this feature.

1. Press MEASURED FILL to turn the feature on. When the feature is on, the Measured Fill screen appears on the display.

Press ICE MODE to manually turn off the Measured Fill feature.

NOTE: The dispenser will automatically turn off Measured Fill after 1 minute of inactivity. When Measured Fill is turned off, any changes you have made will be lost and all defaults will be restored.

2. You can dispense water by the ounce, cup, or liter. The default unit is ounces. To switch to cups or liters, press the LIGHT button.

Default, minimum, and maximum volumes are listed below.

3. Press the LOCK and OPTIONS buttons to adjust the volume as desired. The LOCK button increases the volume, and the OPTIONS button lowers the volume.

NOTES:

■ When increasing or decreasing the volume, the control may stop responding if an adjustment button is held for approximately 10 seconds or longer. Release the button for approximately 2 seconds, then continue making adjustments.

■ Most coffee cups (commonly 4 to 6 oz [118 to 177 mL] per cup) are not the same size as a measuring cup (8 oz [237 mL]). You may need to adjust the volume to avoid unintentionally overfilling coffee cups.

4. To dispense water, press a sturdy glass against the water dispenser pad OR place the glass below the water dispenser and press the MEASURED FILL button. Hold the glass close to the water dispenser spout to ensure that the water dispenses into the glass.

NOTE: While dispensing water, the digital display will count down how much water remains to be dispensed, according to the volume you selected. The flow of water will automatically stop once the desired volume has been dispensed.

5. To stop dispensing before the selected volume has been dispensed, remove the glass from the dispenser pad OR press the MEASURED FILL button a second time.

NOTE: If you stop dispensing before the desired volume has been dispensed, the digital display will continue to show how much water remains to be dispensed. The display will turn off after 1 minute of inactivity.

To select a new volume or start dispensing the same volume again, you must first finish dispensing the selected volume, or turn off the Measured Fill feature (either by waiting 1 minute so it will automatically turn off or by pressing ICE MODE to manually turn it off) and then turn it back on.

The Ice Dispenser

Ice dispenses from the ice maker storage bin in the freezer when the dispenser pad is pressed. To turn off the ice maker, see “Ice Maker and Storage Bin.” Your ice maker can produce both crushed and cubed ice. Before dispensing ice, select which type of ice you prefer by pressing the ICE MODE button.

The display screen indicates which type of ice is selected.

For crushed ice, cubes are crushed before being dispensed. This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal, and pieces of ice may vary in size. When changing from crushed to cubed, a few ounces of crushed ice will be dispensed along with the first cubes.

To Dispense Ice:

1. Make sure the desired type of ice is selected. To switch between cubed and crushed, press ICE MODE.

WARNING: Cut Hazard

  • Use a sturdy glass when dispensing ice.
  • Failure to do so can result in cuts.

2. Press a sturdy glass against the ice dispenser pad. Hold the glass close to the ice guide to ensure that the ice dispenses into the glass.

IMPORTANT: You do not need to apply a lot of pressure to the pad in order to activate the ice dispenser. Pressing hard will not make the ice dispense faster or in greater quantities.

3. Remove the glass to stop dispensing.

NOTE: Ice may continue to dispense for several seconds after removing the glass from the pad. The dispenser may continue to make noise for a few seconds after dispensing.

The Dispenser Light

When you use the dispenser, the light will automatically turn on. If you want the light to be on continuously, you may choose either ON or DIM. The display screen indicates which mode is selected.

  • ON: Press LIGHT to turn the dispenser light on.
  • DIM: Press LIGHT a second time to select DIM mode. The dispenser light will remain on, but at a lower intensity.
  • OFF: Press LIGHT a third time to turn the dispenser light off.

If the dispenser lights do not appear to be working as described in “Water and Ice Dispensers” (in the User Instructions, User Guide, or Use & Care Guide) or if the interior lights do not illuminate when either door is opened, call for assistance or service. See either the front cover or the Warranty for contact information.

The Dispenser Lock

The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets. NOTE: The lock feature does not shut off power to the refrigerator, to the ice maker, or to the dispenser light. It simply deactivates the controls and dispenser pads. To turn off the ice maker, see “Ice Maker and Storage Bin.”

■ Press and hold LOCK for 3 seconds to lock the dispenser.

■ Press and hold LOCK a second time to unlock the dispenser. The display screen indicates when the dispenser is locked.

Ice Maker and Storage Bin

■ Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced.

■ The quality of your ice will be only as good as the quality of the water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.

■ Do not use anything sharp to break up the ice in the storage bin. This can cause damage to the ice container and the dispenser mechanism.

■ Do not store anything on top of or in the ice maker or storage bin.

Turning the Ice Maker On/Off:

The On/Off switch, located on the left wall of the freezer door, can only be accessed when the ice storage bin has been removed. See the following section for bin removal instructions.

■ To turn on the ice maker, flip the switch to the ON (up) position.

■ To manually turn off the ice maker, flip the switch to the OFF (down) position.

NOTE: The ice maker has an automatic shutoff to keep the storage bin from overfilling during normal operation. As ice is made, the ice cubes will fill the ice storage bin, and the ice cubes will raise the shutoff arm to the OFF (arm up) position. When the storage bin is at full capacity, the ice maker will automatically stop ice production, but the ice maker On/Off switch will remain in the ON (up) position.

Removing and Replacing the Ice Storage Bin:
1. Press down the release lever and tilt the bucket outward. Use both hands to hold the base of the storage bin, and then lift it up and out.

NOTE: It is not necessary to flip the ice maker On/Off switch to the OFF (down) position when removing the storage bin. The storage bin sensor, located on the left wall of the freezer door, stops the ice maker from producing ice if the door is
open or the storage bin is removed.

2. Replace the bin by sliding it onto the door, then tilting it back into an upright position. The release lever will click when the bin is securely in place.

Water Filtration System

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.

Water Filter Status Light
The water filter status light will help you know when to change your water filter.
■ When the dispenser control panel’s water filter status display changes to “ORDER,” this tells you that it is almost time to change the water filter cartridge.

■ Replace the water filter cartridge when the water filter status display changes to “REPLACE.”
NOTE: If water flow to your water dispenser or ice maker decreases noticeably, change the filter sooner. The filter should be replaced at least every 6 months, depending on your water quality and usage.

See other models: KCGS550EBS WGD5850SG GCGM2991TQ GGN2000HZ MEW9527AB
Resetting the Filter Status
■ After changing the water filter, reset the status light. Press the OPTIONS button to enter Options mode, then press LOCK to initiate the reset, then press MEASURED FILL to confirm that you want to reset the status light.
When the system is reset, the “ORDER” and “REPLACE” icons will disappear from the display screen.

Changing the Water Filter

1. Locate the water filter in the top-right corner of the refrigerator compartment.
2. Lift open the filter cover door. The filter will be released and then be ejected as the door is opened.
3. When the door is completely open, pull the filter straight out.
NOTE: There may be some water in the filter. Some spilling may occur. Use a towel to wipe up any spills.
4. Take the new filter out of its packaging and remove the cap. Be sure the O-rings are still in place after the cap is removed.

5. With the arrow pointing up, align the new filter with the filter housing and slide it into place. The filter cover door will automatically begin to close as the new filter is inserted.
6. Close the filter cover door completely in order to snap the filter into place. You may need to press hard.
7. Flush the water system. See “Water and Ice Dispensers.”

REFRIGERATOR CARE

Cleaning

WARNING: Explosion Hazard

  • Use nonflammable cleaner.
  • Failure to do so can result in death, explosion, or fire.

Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.

IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.

To Clean Your Refrigerator:

NOTE: Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools.

1. Unplug refrigerator or disconnect power.

2. Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

3. Wash stainless steel and painted metal exteriors with a clean sponge or soft cloth and a mild detergent in warm water.

4. There is no need for routine condenser cleaning in normal home operating environments. If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency.

If you need to clean the condenser:

■ Remove the base grille. See the “Door Removal” instructions, either in the User Instructions or the Installation Instructions and Owner’s Manual, or in the separate instruction sheet provided with your refrigerator.

■ Use a vacuum cleaner with a soft brush to clean the grille, the open areas behind the grille and the front surface area of the condenser.

■ Replace the base grille when finished.

5. Plug in refrigerator or reconnect power.

Lights

The refrigerator and freezer compartments, air tower and dispenser lights are LEDs that cannot be changed by yourself. To order replacement LED lightings, please, call Whirlpool service (1-800-253-1301 (U.S.A.) or 1-800-807-6777 (Canada).)

Freezer Compartment - Upper Light

Light Shield Removal:

■ Gently squeeze the front and the bottom-rear edge of the light shield to release the tabs from the wall slots, then pull the light shield forward.

Replacement Bulb:

■ If the burned-out light is a full-size LED bulb, replace it with Whirlpool part number W10565137A (a 3.6 watt LED bulb).

■ If the burned-out light is an incandescent bulb, replace it with an incandescent appliance bulb of the same size, shape and wattage (40-watt maximum).

Light Shield Reinstallation:

■ Align the light shield in its proper position, and snap the tabs into the wall slots.

Freezer Compartment - Lower Light

Light Shield Removal:

■ Slide the light shield to the left to remove the right end from the wall slots, then pull the left end out of its wall slots.

Replacement Bulb:

■ If the burned-out light is a full-size LED bulb, replace it with Whirlpool part number W10565137A (a 3.6 watt LED bulb).

■ If the burned-out light is an incandescent bulb, replace it with an incandescent appliance bulb of the same size, shape and wattage (40-watt maximum).

Light Shield Reinstallation:

■ Place the left end of the light shield into the wall slots, then snap the right end into its wall slots.

Vacation and Moving Care

Vacations

If You Choose to Leave Refrigerator On While You Are Away:

1. Use up any perishables and freeze other items.

2. If your refrigerator has an automatic ice maker and is connected to the household water supply, turn off the water supply to the refrigerator. Property damage can occur if the water supply is not turned off.

3. If you have an automatic ice maker, turn off the ice maker.

NOTE: Depending on your model, raise the wire shutoff arm to OFF (up) position or press the switch to OFF.

4. Empty the ice bin.

If You Choose to Turn Refrigerator Off Before You Leave:

1. Remove all food from the refrigerator.

2. If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least one day ahead of time.

■ When the last load of ice drops, raise the wire shutoff arm to the OFF (up) position or move the switch to the OFF setting.

3. Depending on the model, turn the Refrigerator Control to OFF or turn cooling off. See “Using the Controls” in the User Instructions, User Guide, or Use & Care Guide.

4. Clean, wipe, and dry thoroughly.

5. Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in. This stops odor and mold from building up.

Moving

When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.

1. If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least one day ahead of time.

■ Disconnect the water line from the back of the refrigerator.

■ When the last load of ice drops, raise the wire shutoff arm to the OFF (up) position or move the switch to the OFF setting.

2. Remove all food from the refrigerator and pack all frozen food in dry ice.

3. Empty the ice bin.

4. Depending on the model, turn the Refrigerator Control to OFF or turn cooling off. See “Using the Controls” in the User Instructions, User Guide, or Use & Care Guide.

5. Unplug refrigerator.

6. Clean, wipe, and dry thoroughly.

7. Take out all removable parts, wrap them well, and tape them together so they don’t shift and rattle during the move.

8. Depending on the model, raise the front of the refrigerator so it rolls more easily OR screw in the leveling legs so they don't scrape the floor. See “Adjust the Doors” or “Door Removal, Leveling and Alignment.”

9. Tape the doors closed and tape the power cord to the back of the refrigerator.

When you get to your new home, put everything back and refer to the Installation Instructions for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.

PROBLEM SOLVER

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit http://kitchenaid.custhelp.com. In Canada, visit www.kitchenaid.ca (website may not be compatible with some mobile devices).
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:

KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692

In Canada:

KitchenAid Brand Home Appliances Customer eXperience Centre 200 – 6750 Century Ave. Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

WARNING: Electrical Shock Hazard

  • Plug into a grounded 3 prong outlet.
  • Do not remove ground prong.
  • Do not use an adapter.
  • Do not use an extension cord.
  • Failure to follow these instructions can result in death, fire, or electrical shock.

GENERAL OPERATION

Refrigerator will not operate

■ Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet. Do not use an extension cord.

■ No power to the electrical outlet - Plug in a lamp to see if the outlet is working.

■ Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit breaker. If the problem continues, contact a licensed electrician.

■ Control or cooling is not turned on - Turn on the refrigerator control, or turn cooling on. See “Using the Controls.”

■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool completely.

NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment (refrigerator or freezer) more quickly.

Motor seems to run too much

■ Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than you’re used to, because the compressor and fans operate at lower speeds that are more energy-efficient. This is normal.

NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added, the doors are opened often, or if a door has been left open.

Refrigerator seems noisy

The compressor in your new refrigerator regulates temperature more efficiently and uses less energy than older models. During various stages of operation, you may hear normal operating sounds that are unfamiliar.

The following noises are normal:

■ Buzzing/Clicking - Heard when the water valve opens and closes to dispense water or fill the ice maker. If the refrigerator is connected to a water line, this is normal. If the refrigerator is not connected to a water line, turn off the ice maker.

■ Cracking/Crashing - Heard when ice is ejected from the ice maker mold.

■ Popping - Heard when the inside walls contract/expand, especially during initial cooldown.

■ Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during normal operation.

■ Rattling - Heard when water passes through the water line, or due to the flow of refrigerant. Rattling may also come from items placed on top of the refrigerator.

■ Water running or gurgling - Heard when ice melts during the defrost cycle and water runs into the drain pan.

■ Sizzling - Heard when water drips onto the heater during the defrost cycle.

Temperature is too warm

■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool completely.

NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment (refrigerator or freezer) more quickly.

■ Doors are opened often or not closed completely - This allows warm air to enter the refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed.

■ Air vents are blocked - Remove items that are immediately in front of the vents.

■ Large amount of warm food recently added - Allow several hours for the refrigerator to return to its normal temperature.

■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder setting. Check the temperature again in 24 hours.

Temperature is too cold

■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a warmer setting. Check the temperature again in 24 hours.

■ Top refrigerator shelf is colder than lower shelves - On some models, air from the freezer enters the refrigerator compartment through vents near the top refrigerator shelf. As a result, the top shelf can be slightly colder than lower shelves.

■ Air vents are blocked - Remove items that are immediately in front of the vents.

Interior moisture buildup

NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.

■ Room is humid - A humid environment contributes to moisture buildup. Use the refrigerator only in an indoor location with as little humidity as possible.

■ Doors are opened often or not closed completely - This allows humid air to enter the refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed.

Interior lights do not work

■ Doors have been open for an extended period of time - Close the doors to reset the lights.

■ Light bulb is loose in the socket or has burned out - On models with incandescent or full-size LED interior light bulbs, tighten or replace the bulb. See “Lights.”

NOTE: On models with mini LED lights, call for assistance or service if the interior lights do not illuminate when either door is opened. See either the front cover or the Warranty for contact information.

Dispenser lights do not work (on some models)

■ Dispenser light is turned off - On some models, if the dispenser light is set to OFF, the light will turn on only when a dispenser pad/lever is pressed. If you want the dispenser light to stay on continuously, select a different setting. See “Water and Ice Dispensers.”

■ Dispenser light is set to AUTO or NIGHT LIGHT - On some models, if the dispenser light is set to AUTO or NIGHT LIGHT, make sure the dispenser light sensor is not blocked. See “Water and Ice Dispensers.”

NOTE: On models with mini LED lights, call for assistance or service if the dispenser lights do not operate correctly. See either the front cover or the Warranty for contact information.

WARNING: Explosion Hazard

  • Use nonflammable cleaner.
  • Failure to do so can result in death, explosion, or fire.

DOORS AND LEVELING

Doors are difficult to open

■ Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm water. Rinse and dry with a soft cloth.

Doors will not close completely

■ Door is blocked open - Move food packages away from the door. Make sure all bins and shelves are in their correct positions. Make sure all packaging materials have been removed.

Doors appear to be uneven

■ Doors need to be aligned, or refrigerator needs to be leveled - See the leveling and door alignment instructions.

Refrigerator rocks and is not stable

■ Refrigerator is not level - To stabilize the refrigerator, remove the base grille and lower the leveling feet until they touch the floor. See the leveling and door alignment instructions.

WARNING: Cut Hazard

  • Use a sturdy glass when dispensing ice.
  • Failure to do so can result in cuts.

ICE AND WATER

Ice maker is not producing ice, not producing enough ice, or producing small/hollow ice

■ Refrigerator is not connected to a water supply, or the water supply shutoff valve is not fully turned on - Connect the refrigerator to a water supply and make sure the water shutoff valve is fully open.

■ Kink in the water source line - A kink in the water line can reduce water flow, resulting in decreased ice production, small ice cubes, and/or hollow or irregularly-shaped ice. Straighten the water line.

■ Ice maker is not turned on - Turn on the ice maker. See “Ice Maker and Storage Bin.”

■ New installation - After connecting the refrigerator to a water source, flush the water system. (See “Water and Ice Dispensers.”) Wait 24 hours for ice production to begin. Wait 72 hours for full ice production. Discard the first three batches of ice produced.

■ Large amount of ice was recently removed - Allow sufficient time for the ice maker to produce more ice.

■ Ice is jammed in the ice maker ejector arm (on some models) - Remove ice from the ejector arm using a plastic utensil.

■ Inadequate water pressure - Verify that the household has adequate water pressure. See “Water Supply Requirements.”

■ Water filter is installed incorrectly - Make sure the filter is properly installed. See “Water Filtration System.”

■ A reverse osmosis water filtration system is connected to your cold water supply - This can decrease water pressure. See “Water Supply Requirements.”

NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.

Ice dispenser will not operate properly

■ Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the freezer door must be closed in order to operate the dispenser.)

■ New installation - After connecting the refrigerator to a water source, flush the water system. (See “Water and Ice Dispensers.”) Wait 24 hours for ice production to begin. Wait 72 hours for full ice production. Discard the first three batches of ice produced.

■ Ice maker is not turned on, or ice bin is not installed correctly - Turn on the ice maker and make sure the ice storage bin is firmly in position. See “Ice Maker and Storage Bin.”

■ Ice is clogged or frozen together in the ice storage bin, or ice is blocking the ice delivery chute - Remove or separate the clogged ice, using a plastic utensil if necessary. Clean the ice delivery chute and the bottom of the ice storage bin using a warm damp cloth, then dry both thoroughly. To avoid clogging and to maintain a fresh supply of ice, empty the storage bin and clean both the storage bin and the delivery chute every 2 weeks.

■ Wrong ice has been added to the storage bin - Use only ice cubes produced by the current ice maker.

■ Dispenser is locked - Unlock the dispenser. See “Water and Ice Dispensers.”

■ Ice dispenser jams while dispensing crushed ice - For models with the ice storage bin on the door, temporarily switch from crushed ice to cubed ice to clear the jam.

■ Dispenser pad/lever has been pressed too long - Ice will automatically stop dispensing. Wait a few minutes for the dispenser to reset, then resume dispensing. Take large amounts of ice directly from the ice bin, not through the dispenser.

■ Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the home affects the flow from the dispenser. See “Water Supply Requirements.”

■ Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See “Water Filtration System.”

Ice or water has an off-taste, odor, or gray color

■ New plumbing connections - New plumbing connections can result in off-flavored or discolored ice or water. This problem should go away over time.

■ Ice has been stored too long - Discard the ice and wash the ice bin. Allow 24 hours for the ice maker to produce new ice.

■ Odor has transferred from food - Use airtight moisture-proof packaging to store food.

■ Use of non-recommended water supply line - Odors and tastes can transfer from certain materials used in non-recommended water supply lines. Use only a recommended water supply line. See “Water Supply Requirements.”

■ There are minerals (such as sulfur) in the water - A water filter may need to be installed in order to remove the minerals.

■ Water filter was recently installed or replaced - Gray or dark discoloration in ice or water indicates that the water filtration system needs additional flushing. See “Water and Ice Dispensers.”

Water dispenser will not operate properly

■ Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the freezer door must be closed in order to operate the dispenser.)

■ Refrigerator is not connected to a water supply, or the water supply shutoff valve is not turned on - Connect the refrigerator to a water supply and make sure the water shutoff valve is fully open.

■ Kink in the water source line - A kink in the water line can reduce water flow to the dispenser. Straighten the water line.

■ Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the home affects the flow from the dispenser. See “Water Supply Requirements.”

■ New installation - After connecting the refrigerator to a water source, flush the water system. See “Water and Ice Dispensers.”

■ Dispenser is locked - Unlock the dispenser. See “Water and Ice Dispensers.”

■ Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See “Water Filtration System.”

■ A reverse osmosis water filtration system is connected to your cold water supply - This can decrease water pressure. See “Water Supply Requirements.”

NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.

Water is leaking or dripping from the dispenser

NOTE: After dispensing, a few additional drops of water are normal.

■ Glass was not held under the dispenser long enough - Hold the glass under the dispenser for 2 to 3 seconds after releasing the dispenser pad/lever.

■ New installation or water filter was recently installed or replaced - Air in the water lines causes the water dispenser to drip. Flush the water system to remove the air in the water lines. See “Water and Ice Dispensers.”

■ Residual ice in the dispenser chute is melting - Make sure the ice chute is free of ice shavings or pieces.

Water is leaking from the back of the refrigerator

■ Water line connections are not fully tightened - Make sure all connections are firmly tightened. See “Connect Water Supply.”

Water from the dispenser is not cool enough (on some models)

NOTE: Water from the dispenser is chilled to 50°F (10°C).

■ New installation - Allow 24 hours after installation for the water supply to cool completely.

■ Recently dispensed a large amount of water - Allow 24 hours for the new water supply to cool completely.

■ Water has not been recently dispensed - The first glass of water may not be cool. Discard the first glass of water dispensed.

■ Refrigerator is not connected to a cold water pipe - Make sure the refrigerator is connected to a cold water pipe. See “Water Supply Requirements.”


KitchenAid KRSC703HPS | File type: PDF | Filename: krsc503ess.pdf | Size: 2.3 MB | Language: English, French, Spanish | Other documents: 6 files.

Download User Manual

Product Infomation and Reviews - KRSC703HPS photo

KRSC703HPS Photo

View more photos

KitchenAid in United States

1 (800) 422-1230, 1 (800) 541-6390 Hours of Operation Mon - Fri: 8 a.m. - 8 p.m. EST

KitchenAid KRSC703HPS Questions and Answers

Find answers or Ask a question.
  • Total questions: 3
  • Questions unAnswered : 3

Q: How do I turn off sabbath mode Reply

Q: How do I set accelerated ice production Reply

Q: How do I set accelerated ice production
Reply